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The concept of polyphony, taken from music and extended by literary critic Bakhtin to describe the world of Dostoevsky′s novels, provides a metaphor for understanding patterns of organizing among those who hold beliefs and values from a variety of backgrounds. Addresses organization as multiple discourses. Describes Bakhtin′s work and uses it to generate ideas about how people organize to perform complex tasks and change their patterns of interaction.

Michael Holquist (1990), one of the commentators on Mikhail Bakhtin’s monumental work, stated flatly that “human existence is dialogue,” and Ivana Markova (2003) declared that “dialogism is the ontology of humanity.” Bakhtin (1985;1986) himself said that such dialogues are conducted by using “speech genres.” From another angle Kenneth Burke asked, “What is involved when we say what people are doing and why they are doing it?” and claimed – and showed – that this question can be best answered by using what he called the “grammar of motives,” which consisted of a hexad of terms: act, attitude, scene, agent, agency, and purpose. In this chapter, I examine, by using various examples, how the Burkean grammar is used in the construction of one speech genre or the other to achieve rhetorically effective dialogic communication.

This paper aims to look into changing future landscapes of business interaction, relationships and networks using the lens of the work of Mikhail Bakhtin and his key notions of polyphony, heteroglossia and dialogism.

This is a conceptual paper exploring the complex dualities of Bakhtin’s approach involving eternally competing, paradoxical forces of unity and fragmentation; continuity and change; and coherence and incongruity.

Bakhtin’s approach suggests that all phenomena at all levels involve a complex struggle between organizational unity and dis-organizational fragmentation. Bakhtin provides theoretical support for David Boje’s notion of “antenarratives” as key in the making of socially constructed futures. Antenarratives are bridging “tropes” between unifying narratives and fragmented stories.

Antenarratives need to be a focal interest in researching Bakhtinian dualities because they are a catalyst and chiasmus traveling between and inter-animating relations between narratives and stories.

The Bakhtinian schema suggests that practitioners need to maintain a reliance upon “phronesis” or practical wisdom and dexterity that allows them to adapt and improvise in fast-changing and multiple situations and contexts. To enable them to do this, such practical capabilities need the combined cultivation of appropriate embodied skills, capabilities in communicative and symbolic persuasion, as well as analytical reasoning.

Bakhtin’s concepts provide a unique and operationalizable approach to encompassing duality, which addresses the increasing need in business marketing to understand and adapt within increasingly complex and changing landscapes of business interaction, relationships and networks.

Narrative and dialogic modes of theorizing identity are both premised on textuality. However, theories of narrative identity tend towards unity and coherence (in accordance with the notion of narrative as constant and pre‐given), whereas the dialogic mode is more aligned with the postmodern novelistic literature (thus drawing heavily on dispersion, voice, disorder, and otherness). In accordance with the approach of Mikhail Bakhtin, the present study attempts to remedy the shortcomings of narrative identity by proposing change as involving shifting identities that are achieved through the transposition of utterances. Only through the recognition of the undecidable, unfinalizable nature of utterance can change be conceived as being shaped and reshaped through shifting identities. Such an approach reveals the interlocking relation between change and the varied texts people inhabit as they contemplate change.

This paper aims to discuss the notion of carnival laughter in Bakhtin's examination of Rabelais's literary works. The paper suggests that what may be called, after Rabelais, the agélaste ethos, the ethos of the men and women without laughter, remains a strong influence in some domains of critical management studies (CMS) as well as mainstream organization theory.

The literature review discusses Russian literature theorist Mikhail Bakhtin's analysis of the writings of François Rabelais and related his concept of the agélaste to contemporary social and organization theory.

Some proponents of CMS praise the critical thinking and the outlook on society established by its foundational writers Adorno, Horkheimer and Marcuse. As a consequence, CMS tends to exclude the sources of joy, laughter and transgression and regard such social and human gestures and events as being frivolous and ephemeral. Therefore, CMS remains trapped within its own sphere of critical thinking and fails to address and understand significant components of everyday life.

The paper suggests that the notion of “critique” needs to be explored within the community of CMS researchers.

Discusses the concept of critique so central for both the CMS tradition of thinking and other domains of management studies in new terms.

The influence of extralocally produced texts, such as professional standards and systems of accreditation, on the ruling relations that govern teachers’ work and their learning about that work is a matter of concern in Australia, as it is in Canada, UK, and USA. This chapter explains how a dialogic analysis and the construction of individual maps of social relations were employed to reveal the influences that governed teachers’ learning about their work at the frontline. A dialogic analysis of research conversations about learning, based on the work of Mikhail Bakhtin, revealed the existence of both centralizing, hegemonic discourses associated with a managerial agenda and contextualized, heterogeneous discourses supportive of transformative learning. It also revealed the uneven influence of extralocally produced governing texts on both the locally produced texts and the “doings” of individuals. The production and use of “individual” maps represents a variation on the way “mapping” has generally been used by institutional ethnographers. From these informant specific maps, we can begin to observe some broad patterns in relation to the coordination of people’s “doings” both within a given context and from one context to another.

This paper aims to use the writings of Mikhail Bakhtin to reveal new insights into the role and impact of social media in health-care settings.

With the help of Bakhtin’s constructs of dialogism, polyphony, heteroglossia and carnival, the power and influences of the social media phenomenon in health-care settings, are explored.

It is apparent from the in-depth analysis conducted that there is a delicate balance between the need to increase dialogue and the need to safeguard public health, in the use of social media for health-related communication. Bakhtin‘s constructs elucidate this delicate balance and highlight the need for health-care providers that use social media to find the right balance between these competing communicational priorities.

This paper advances a nascent theoretical approach to social media research. By applying Bakhtinian ideas to consumer health informatics, this paper has the potential to open a new approach to theorizing the role of social software in health-care settings. Stakeholders in digital health will find this paper useful, as it opens up dialogue to further discuss the role of social media in health care.

To discusss the first concept car development project in the automotive industry managed by female engineers and designers.

An abiding concern in feminist discourses is to understand how and why women are excluded from certain positions and activities and how organizations become gendered. Drawing on the Russian literature theorist Mikhail Bakhtin, exceptional events such as concept car development projects in the automotive industry may be examined as a form of carnival wherein the predominant social order is overturned for a period of time and thereafter restored.

Exploring the “all female” project at Volvo Cars as a carnival event captures the double nature of such “affirmative” activities; on the one hand, they are giving space to marginal groups, while, on the other hand, being events that differ from the everyday work life order, they therefore risk being marginal activities with limited sustaining impact.

In theoretical terms, the paper has integrated feminist theory and Bakhtin's writing on the carnival as an institutionalized way to mediate conflict and discontent.

The purpose of this paper is to examine the contribution by the Russian social philosopher and cultural theoretician M.M. Bakhtin to the development of social sciences and, particularly, the author's relevance for the issue of agency.

The article provides some details about Bakhtin and discusses his theories and their influence.

Agency is always directed towards the other axiological position, in which the Self‐Other relationship is always a cross‐over or a transgredient relation. The active role of the Other in the act of communication is the very reason why “the utterance of the Other” is not only the topic of speech but also why it enters speech and its syntactic construct as a particular constructive element.

In this way, Bakhtin's philosophy of language can find an equally constructive use in the interdisciplinary theoretical discourse within the context of the development of post‐Cartesian human sciences as well as in the new practical determination of human agency in an era of globality.

Bakhtin's theory of speech as human agency provides a tool for constructing new mental models, the realization of which relies on the assumption of the organizing culture.

Human agents are constantly using “symbols,” according to G. H. Mead, or “signs,” as C. S. Peirce called them, to engage in what Mikhail Bakhtin has called “dialogues” with each other or with the environment. Such vehicles of communication are not freestanding ones but are drawn from specific and demarcated discursive formations. So drawn, these vehicles are then put to use, as Kenneth Burke has shown in his dramatistic perspective on human social life, as agencies used by human agents to construct acts, in defined situations or scenes – that is social situations and physical locations – to display given attitudes, in order to fulfill one purpose or another. Every human move that an individual makes has these Burkean features. Such moves are used to engage in either convivial dramas or confrontational ones.