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Article
Publication date: 1 June 1992

Mike Stringfellow

The role of a store manager in a supermarket was factor analysed todefine 12 key areas of effectiveness. Managers were trained to classifybehaviour observed in competence areas…

396

Abstract

The role of a store manager in a supermarket was factor analysed to define 12 key areas of effectiveness. Managers were trained to classify behaviour observed in competence areas. Assessment is used to identify training needs based on competences. Part I describes Safeway′s participation in the Certificate Trials of the MCI. Recommendations are made on the process.

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Executive Development, vol. 5 no. 2
Type: Research Article
ISSN: 0953-3230

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Article
Publication date: 1 December 1992

Mike Stringfellow

The role of a store manager in a supermarket was factor analysed todefine 12 key areas of effectiveness. Managers were trained to classifybehaviour observed in competence areas…

443

Abstract

The role of a store manager in a supermarket was factor analysed to define 12 key areas of effectiveness. Managers were trained to classify behaviour observed in competence areas. Assessment is used to identify training needs based on competences. Describes Safeway′s participation in Certificate Trials of MCI. Recommendations are made on the process.

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Executive Development, vol. 5 no. 4
Type: Research Article
ISSN: 0953-3230

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Abstract

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Reference Reviews, vol. 23 no. 2
Type: Research Article
ISSN: 0950-4125

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