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Article
Publication date: 27 September 2019

Mike Nonaka, Jenny Konko and Cody Gaffney

To summarize FinCEN’s new interpretive guidance on how its regulations apply to business models involving convertible virtual currencies (“CVCs”).

Abstract

Purpose

To summarize FinCEN’s new interpretive guidance on how its regulations apply to business models involving convertible virtual currencies (“CVCs”).

Design/methodology/approach

Highlights the most significant aspects of FinCEN’s CVC guidance, including several of the CVC business models discussed in the guidance.

Findings

FinCEN’s latest guidance does not create any new legal requirements but clarifies how existing regulations apply to business models involving CVCs.

Practical implications

Practitioners advising on CVC issues should be familiar with FinCEN’s latest guidance and how FinCEN regulations may impact their clients.

Originality/value

Highlights the most important takeaways from FinCEN’s guidance based on our firm’s experience in the CVC space. Lawyers representing clients on CVC issues will find this article valuable.

Article
Publication date: 1 March 2003

Marianne Gloet and Mike Berrell

Two paradigm orientations exist in the emerging field of knowledge management (KM). In one paradigm, information technology predominantly influences ideas about knowledge…

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Abstract

Two paradigm orientations exist in the emerging field of knowledge management (KM). In one paradigm, information technology predominantly influences ideas about knowledge management. In the other, organizational learning is the major influence. For KM to contribute effectively to organizational strategy, organizations must build and strengthen the linkages between KM, human resource management (HRM), and business development. The dual paradigm nature of KM suggests that strategies driven by information technology exhibit quite different characteristics to those driven by organizational learning, the former being driven by technology, while the latter is dominated more by a focus on people. It is important for HR practitioners to understand how certain paradigm orientations to KM can lead to very different paths into thinking about HRM practices and can result in a lack of continuity between various strategic initiatives in an organization. In turn, quality initiatives in HRM will be affected. Suggestions for dealing with the dual paradigm nature of KM are also offered.

Details

Journal of Knowledge Management, vol. 7 no. 1
Type: Research Article
ISSN: 1367-3270

Keywords

Open Access
Article
Publication date: 28 February 2023

Sarah Schönherr, Robert Eller, Andreas Kallmuenzer and Mike Peters

Organisational learning drives tourism organisations towards more sustainable tourism. Digital transformation also provides opportunities for sustainable tourism development. This…

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Abstract

Purpose

Organisational learning drives tourism organisations towards more sustainable tourism. Digital transformation also provides opportunities for sustainable tourism development. This study aims to combine these perspectives and explore how digital transformation enables organisational learning to contribute to sustainable tourism, following organisational learning theory (OLT).

Design/methodology/approach

Based on a critical realist paradigm, this study focuses on developing an in-depth understanding of organisational learning in tourism organisations. Thirty qualitative interviews with tourism organisations participating in an executive development programme (EDP) show how tourism organisations create, retain and transfer knowledge.

Findings

This study demonstrates that the EDP initiates knowledge creation through content transmission and exchange, triggers knowledge retention through utilisation of digital technologies and reinforces digitalisation through data value creation. Furthermore, this study enables knowledge transformation as implementation, which contributes to the three pillars of sustainable tourism and facilitates the development of networks encouraging sustainable tourism.

Originality/value

This study identifies approaches that enable economic, social and environmentally sustainable tourism development by facilitating collaborations via digital transformation, digital technologies that guide guest streams, online mobility offers and online environmental awareness campaigns that reduce environmental impacts. Thus, this study strengthens OLT and has implications for organisational learning and tourism policymakers.

Article
Publication date: 1 March 1997

Marc Baker, Mike Barker, Jon Thorne and Martin Dutnell

This paper introduces some of the elements of Knowledge Management and outlines the approaches RM Consulting ‐ the internal consultancy of the Royal Mail and the Post Office ‐ is…

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Abstract

This paper introduces some of the elements of Knowledge Management and outlines the approaches RM Consulting ‐ the internal consultancy of the Royal Mail and the Post Office ‐ is taking to support the development of knowledge enablers within the organization. A Knowledge Management approach is described which focuses on people (including the organizational structure), processes and technology. The initial Knowledge Management focus of the organization is aimed principally on explicit knowledge, and the establishment of tools which help to capture internal information. The long‐term challenge is to capture the knowledge of the organization in such a way that all of its employees can maximize the value they provide to the organization’s stakeholders.

Details

Journal of Knowledge Management, vol. 1 no. 1
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 1 June 2010

Eoin Whelan, David G. Collings and Brian Donnellan

This paper seeks to explore the processes and channels through which valuable knowledge from outside the firm reaches those employees who can exploit that knowledge for innovative

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Abstract

Purpose

This paper seeks to explore the processes and channels through which valuable knowledge from outside the firm reaches those employees who can exploit that knowledge for innovative purposes. It seeks to identify the specific talents exhibited by the key individuals involved in facilitating these important knowledge flows. It also aims to detail the interventions which management can adopt to harness knowledge flow talents.

Design/methodology/approach

The methodology used was a single case study of a medical devices R&D group, incorporating social network analysis and semi‐structured interviews.

Findings

It was found that it is now rare for a single individual to possess all the talents necessary to effectively acquire and disseminate external knowledge. Owing to the prevalence of information and communication technologies, a small number of uniquely skilled individuals specialize in acquiring valuable external knowledge, while an altogether different set of individuals specialize in disseminating that knowledge internally.

Originality/value

There is a dearth of literature in the knowledge management field directed towards understanding how the unique talents of those employees who are integral components of knowledge networks can be harnessed. Building on concepts of talent management and the technological gatekeeper, the specific talents exhibited by these individuals are explored. Then some organizational level interventions are pointed up, which can facilitate knowledge‐intensive organizations in fully exploiting their resources to maximize innovative capabilities.

Details

Journal of Knowledge Management, vol. 14 no. 3
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 1 June 2005

Catalina Gandelsonas

Drawing on recent research on communication for urban development and on new research on ’Localising the Habitat Agenda’, this article focuses on the communication aspects of…

Abstract

Drawing on recent research on communication for urban development and on new research on ’Localising the Habitat Agenda’, this article focuses on the communication aspects of transferring projects and good practices to different cultural contexts.

Communicating knowledge for the poor has been a research priority for development agencies in UK and USA for the last decade, as communicating best or good practices for achieving development has not been particularly easy or successful. In order to understand the reasons for these communication gaps, the Max Lock Centre at the University of Westminster, UK, undertook research into the complexity of the communication process, and developed methodologies to ensure the effective transfer of knowledge to differing contexts. There are two related challenges to this task. The first is the understanding that communication is a complex process involving actors and actions. The complexity of the interplay between these explains why the communication process suffers gaps that are difficult to bridge; this is why knowledge or best practices can be only communicated if certain conditions are met. The second involves finding a methodology for communicating projects and best practices to different contexts in which practices can be applied.

Details

Open House International, vol. 30 no. 2
Type: Research Article
ISSN: 0168-2601

Keywords

Article
Publication date: 1 August 2005

Chris Kimble and Paul Hildreth

This main aim of this article is to explore the relationship between knowledge management (KM) and communities of practice (CoPs) in general and virtual CoPs in particular. A

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Abstract

Purpose

This main aim of this article is to explore the relationship between knowledge management (KM) and communities of practice (CoPs) in general and virtual CoPs in particular. A subsidiary aim is to provide some practical guidelines about how virtual CoPs can be facilitated and maintained.

Design/methodology/approach

The relationship between KM and CoPs is explored using theoretical constructs, the notion of a duality, and data from a case study. The article reports on a case study of a “virtual” CoP and highlights two key aspects of virtual working. The article demonstrates how these key aspects map on to Wenger's participation‐reification duality and, in turn, on to the soft‐hard duality described by Hildreth and Kimble.

Findings

The case study of a “virtual” CoP was based in three geographically separate locations (the UK, the USA, and Japan). The case study reports on the activities of the UK part of the CoP both at their UK base and during one of their regular trips to the USA. It highlights the importance of two particular aspects or virtual working: social relationships and the use of shared artefacts.

Practical implications

Some general conclusions are drawn from the analysis concerning the facilitation of virtual CoPs and the broader implications of dualities for KM.

Originality/value

The main contribution of the article is in making an explicit link between KM and CoPs through the use of the notion of the duality of knowledge.

Details

Journal of Knowledge Management, vol. 9 no. 4
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 2 January 2018

Indria Handoko, Mike Bresnen and Yanuar Nugroho

The purpose of this paper is to contribute toward a better understanding of the impact of social capital on knowledge exchange within supply chains. An exploratory case study…

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Abstract

Purpose

The purpose of this paper is to contribute toward a better understanding of the impact of social capital on knowledge exchange within supply chains. An exploratory case study approach is used to identify the effects of social capital across multiple organizational levels and to consider how these effects relate to the mode of supply chain governance.

Design/methodology/approach

A comparative case study investigation was undertaken of two Indonesian automotive component suppliers. Qualitative research methods were used with data collection involving semi-structured interviews with 64 participants at three different levels within each company (senior managers, middle managers and shop floor staff).

Findings

Comparisons between the cases highlight the major consequences that internal differentiation within organizations had in moderating the effect of social capital upon knowledge exchange in supply chains. Social capital had both enabling and inhibiting effects and these were dependent upon how social capital was constituted within and between organizations. Interaction effects between levels and with the mode of governance adopted were also important.

Research limitations/implications

Future research would benefit from a multidimensional analysis of social capital in supply chains which considers potentially disparate and contradictory effects which may be apparent when social capital is examined at different levels of analysis and in relation to different modes of governance.

Originality/value

The paper uses in-depth exploratory case research to complement existing survey-based work and contributes to the further conceptualization of relationships between social capital, knowledge exchange and modes of governance in supply chains.

Details

International Journal of Operations & Production Management, vol. 38 no. 1
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 1 May 1990

Mark Easterby‐Smith

This article, arguing that a key feature in thesuccess of Japanese companies is their ability tolearn rapidly from their experiences, reviewssome of the more important…

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Abstract

This article, arguing that a key feature in the success of Japanese companies is their ability to learn rapidly from their experiences, reviews some of the more important contributions to the theory of organisational learning. Additionally the author considers, from a practical point of view, what principles can be adopted by organisations wishing to increase their capacity to learn.

Details

Personnel Review, vol. 19 no. 5
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 4 September 2009

Hazman Shah Abdullah and Jasmine Ahmad

The purpose of this conceptual paper is to examine the fit between values underpinning the ISO 9000 standard and selected managerial and organisational factors.

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Abstract

Purpose

The purpose of this conceptual paper is to examine the fit between values underpinning the ISO 9000 standard and selected managerial and organisational factors.

Design/methodology/approach

The study is a conceptual one relying on the literature on the selected strategic factors and also the standard. The values of institutionalisation, explicitation, systematisation, delineation and Taylorisation underpinning ISO 9000 standards were distilled from the origin and the principles of ISO 9000 and the ISO 9000 certification practices. The values are juxtapositioned with the imperatives of control and creativity, knowledge management and organisational structure to understand the consequent synergism or tension.

Findings

It is postulated that the more mechanistic and explicit knowledge based organisations will enjoy ISO 9000 certification while the more organic and tacit knowledge based organisations will experience tensions arising from lack of fit. Hence, conceptually, the standard will work best in a more mechanistic and routine knowledge based settings. Creativity oriented strategies will find the standard quite dysfunctional while control and operation‐based strategies are likely to benefit most from the certification.

Originality/value

Most ISO 9000 related studies are weak on conceptualisation of the relationships examined. Despite the growing volume of studies on ISO 9000, the values of the standard have not been explicitly outlined. Consequently, discussion of the efficacy of the standard has focused on the explicit requirements of the standard rather than the instrumental values it promotes. Based on the explication of the standard's values, the article examines the possible synergies and contradictions between the standard and, management orientation (control vs creativity), knowledge orientation (explicit vs tacit) and structure (organic vs mechanistic).

Details

International Journal of Quality & Reliability Management, vol. 26 no. 8
Type: Research Article
ISSN: 0265-671X

Keywords

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