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Article
Publication date: 19 October 2012

Mika Toyota and Biao Xiang

This article aims to explain how a transnational “retirement industry” in Southeast Asia has emerged recently as a result of interplays between various national and…

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2216

Abstract

Purpose

This article aims to explain how a transnational “retirement industry” in Southeast Asia has emerged recently as a result of interplays between various national and transnational forces, particularly in the domain of elderly care. “Retirement industry” refers to business operations related to the relocation of foreign retirees, primarily Japanese pensioners, who seek affordable social care and alternative retirement life.

Design/methodology/approach

This paper is based on extensive documentary studies and multi‐sited ethnographic research from 2004 to date. In‐depth interviews with retirees and relevant agencies were carried out in Thailand, Malaysia, the Philippines and Indonesia.

Findings

This article delineates how demographic and economic changes in Japan create demand for the transnational retirement industry, and how Southeast Asian countries actively promote the industry as a national development strategy. As such the boundaries between nation‐state and between the market and the state are simultaneously crossed. The industry opens new transnational routes and spaces and thus further complicates the transnationalization of elderly care in Asia.

Originality/value

Current research on social welfare remains dominated by methodological nationalism, and this article calls attention to the transnational dimension in understanding recent changes in social care. By engaging the predominant paradigm of “care diamond”, the article shows that how boundaries shift between various care providers within nation states is inextricably related to how borders are crossed between nation states.

Details

International Journal of Sociology and Social Policy, vol. 32 no. 11/12
Type: Research Article
ISSN: 0144-333X

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Article
Publication date: 26 January 2010

M.P.J. Pepper and T.A. Spedding

Although research has been undertaken on the implementation of lean within various industries, the many tools and techniques that form the “tool box”, and its integration…

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24702

Abstract

Purpose

Although research has been undertaken on the implementation of lean within various industries, the many tools and techniques that form the “tool box”, and its integration with Six Sigma (mainly through case studies and action research), there has been little written on the journey towards the integration of the two approaches. This paper aims to examine the integration of lean principles with Six Sigma methodology as a coherent approach to continuous improvement, and provides a conceptual model for their successful integration.

Design/methodology/approach

Desk research and a literature review of each separate approach is provided, followed by a view of the literature of the integrated approach.

Findings

No standard framework for lean Six Sigma or its implementation exists. A systematic approach needs to be adopted, which optimises systems as a whole, focusing the right strategies in the correct places.

Originality/value

This paper contributes to knowledge by providing an insight into the evolution of the lean Six Sigma paradigm. It is suggested that a clear integration of the two approaches must be achieved, with sufficient scientific underpinning.

Details

International Journal of Quality & Reliability Management, vol. 27 no. 2
Type: Research Article
ISSN: 0265-671X

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Article
Publication date: 31 May 2011

Andrea Chiarini

The purpose of this paper is to define a guideline for integrating ISO 9001 and lean thinking. It seeks to cross‐reference the guideline presented with ISO 9001…

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2895

Abstract

Purpose

The purpose of this paper is to define a guideline for integrating ISO 9001 and lean thinking. It seeks to cross‐reference the guideline presented with ISO 9001 requirements and to integrate parts of the standard text with lean principles and tools.

Design/methodology/approach

Over the past nine years, a group of consultants has been collecting data and information from 107 manufacturing companies around Europe. The companies have been chosen from different European countries and they are of different sizes. All the companies are ISO 9001 certified and at a “mature” stage of lean implementation.

Findings

It is found that in general, lean thinking implementation affects documentation such as quality manual, procedures and work instructions. Furthermore, tools and principles such as value stream mapping, lean metrics, 5S and takt time are the most used inside the 107 companies. Jidoka and total productive maintenance are those that have been more formalised into ISO 9001 documents.

Practical implications

Practitioners and consultants could use the guideline for future lean thinking application within a quality management system, especially analysing the impact on documentation (e.g. quality manual, procedures and work instructions). Furthermore, practitioners and academics could use parts of the presented guideline in order to discuss and propose new ways for integrating lean thinking and ISO 9001.

Originality/value

This is one of the first attempts to understand the impacts of lean thinking on ISO 9001 and propose a guideline for their integration. The results of the paper propose many aspects to investigate.

Details

International Journal of Lean Six Sigma, vol. 2 no. 2
Type: Research Article
ISSN: 2040-4166

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Article
Publication date: 1 June 2015

Diego Pacheco, Isaac Pergher, Guilherme Luís Roehe Vaccaro, Carlos Fernando Jung and Carla ten Caten

This paper aims to presents a conceptual comparative analysis of Lean manufacturing and Six Sigma, highlighting 18 critical aspects between such approaches and their…

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1181

Abstract

Purpose

This paper aims to presents a conceptual comparative analysis of Lean manufacturing and Six Sigma, highlighting 18 critical aspects between such approaches and their respective implications for management decision-making.

Design/methodology/approach

Qualitative approach based on the results obtained from literature review about Lean and Six Sigma.

Findings

The main points of divergence between Lean and Six Sigma have been highlighted based on 18 criteria. Seventeen criteria are proposed as a result of a review of the literature and one criterion, and “quality control”, is suggested by the authors.

Research limitations/implications

This article mitigates the literature gap regarding whether and how Lean and Six Sigma are synergistic approaches.

Practical implications

This study enables decision-makers to evaluate the Lean and Six Sigma practices. The results of the analysis performed originated three observations: first, both approaches are predominantly complementary; second, it is possible to create a single model integrating both approaches studied in this research; and third, when Lean is implemented as stand-alone approach, it falls short of specific tools to leverage its full potential according to the complexity of the problem under consideration.

Originality/value

This paper analyzes which aspects from Lean and Six Sigma can be learnt from organizational change and productivity improvement efforts. The analysis includes a comparison of 18 critical aspects for practical use of Lean and Six Sigma.

Details

International Journal of Lean Six Sigma, vol. 6 no. 2
Type: Research Article
ISSN: 2040-4166

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Article
Publication date: 13 March 2009

Senja Svahn and Mika Westerlund

Purchasing has emerged as a key source of competitive advantage. This paper aims to explore how different purchasing strategies are connected to complex supply…

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9780

Abstract

Purpose

Purchasing has emerged as a key source of competitive advantage. This paper aims to explore how different purchasing strategies are connected to complex supply relationships and to the goal of purchasing.

Design/methodology/approach

The study draws on the literature on industrial network theory and industrial buying behaviour.

Findings

The contribution describes six types of purchasing strategies that firms exert. These strategies depend on the complexity of supply relationships and the buyer's purchasing goal. Conventional products and services are bought through transactional exchange relationships, whereas strategically important items are purchased through intentional supply networks.

Practical implications

Purchasing strategies of a firm emphasise either efficiency or effectiveness of operation. The type of exchange varies according to the nature of supply relationships: it is either transactional or relational. A key implication for managers is that they should recognise the goal of buying, the strategic importance of the object of purchasing, and choose accordingly between the different types of supplier structures.

Originality/value

The paper shows that firms' purchasing strategies depend on the nature of their supply relationships and the motive for purchasing. Different strategies emphasise different aspects and events that ultimately manifest themselves in the firms' business models.

Details

Journal of Business & Industrial Marketing, vol. 24 no. 3/4
Type: Research Article
ISSN: 0885-8624

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Article
Publication date: 8 April 2014

Hyun Woong Jin and Toni L. Doolen

Quality Circles and Kaizen Events have resulted in productivity and quality improvements for organizations. There is limited empirical research comparing these two…

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1054

Abstract

Purpose

Quality Circles and Kaizen Events have resulted in productivity and quality improvements for organizations. There is limited empirical research comparing these two approaches. This research study was designed to understand the similarities and differences in the structure and outcomes of these two popular continuous improvement approaches in Korea and the USA. The paper aims to discuss these issues.

Design/methodology/approach

A logic model was used to structure a comparative analysis of Quality Circles and Kaizen Events undertaken in six different organizations in Korea and the USA. A logic model framework consisting of four areas (resources, activities, outputs and outcomes) was used to assess the key components of these six improvement projects. Data for three different comparative case study project pairs were collected. Projects were matched on both manufacturer-level and project-level characteristics. Matched projects were similar in size and type of product produced.

Findings

Similarities between Quality Circles and Kaizen Events were identified in every component of the logic model. Both mechanisms were effective in driving improvements in performance and in motivating employees, even though significant differences in the project size, type, and industrial sector existed across the six different projects.

Originality/value

There was no evidence to support the conclusion that one continuous improvement approach is more or less effective than the other. Both approaches produced improvements in both technical and social system outcomes. Overall, it appears based on this study, that both Quality Circles and Kaizen Events can be successfully deployed in an organization's continuous improvement journey.

Details

International Journal of Productivity and Performance Management, vol. 63 no. 4
Type: Research Article
ISSN: 1741-0401

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Article
Publication date: 3 August 2015

James D Hess and Bruce A. Benjamin

The purpose of this paper is to review the historical development of Lean Six Sigma and to identify the relevant opportunities for the application of Lean Six Sigma within…

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1678

Abstract

Purpose

The purpose of this paper is to review the historical development of Lean Six Sigma and to identify the relevant opportunities for the application of Lean Six Sigma within the university setting. The paper also discusses the challenges of Lean Six Sigma implementation in higher education, as well as the cultural changes necessary to provide an appropriate climate for its long-term success.

Design/methodology/approach

The paper contains a comprehensive discussion of the development of Lean Six Sigma over the past three decades. Additionally, the paper describes how Lean Six Sigma may be applied in the university setting to improve processes in curriculum delivery; business and auxiliary services; admissions and enrollment management; and research.

Findings

Lean Six Sigma can be applied to facilitate process improvements in curriculum delivery; business and auxiliary services; admissions and enrollment management; and research. While obstacles to Lean Six Sigma implementation exist, the process improvements and resulting cultural changes are worthwhile and noteworthy.

Research limitations/implications

The paper serves as a guide for how Lean Six Sigma processes can be utilized in the higher education setting. Other researchers and practitioners may use the paper as a practical orientation to Lean Six Sigma in the university setting.

Originality/value

Due to the unique culture of higher education, the application of Lean Six Sigma to university processes has been sparse. The paper provides a needed orientation as to how Lean Six Sigma may be applied to improve some of the more important functional aspects of the university.

Details

International Journal of Lean Six Sigma, vol. 6 no. 3
Type: Research Article
ISSN: 2040-4166

Keywords

Content available
Article
Publication date: 13 March 2009

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464

Abstract

Details

Journal of Business & Industrial Marketing, vol. 24 no. 3/4
Type: Research Article
ISSN: 0885-8624

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Article
Publication date: 14 August 2007

Senja Svahn and Mika Westerlund

The purpose of this paper is to identify the key capabilities required in supply net management.

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2457

Abstract

Purpose

The purpose of this paper is to identify the key capabilities required in supply net management.

Design/methodology/approach

Uses the Management Capability Framework to break down supply net management into different modes and identify capabilities required in them.

Findings

Reveals that the supply activity of companies increasingly takes place in intentionally developed strategic networks called supply nets. These networks pose distinctive challenges for supply chain management. Identifies four diverse but simultaneously extant modes of management in the supply net context, and discusses the key managerial capabilities in each mode.

Originality/value

Provides a conceptual framework to fulfill the identified need to understand management in the network management context. This paper enables researchers and business practitioners to identify the strategic focus and key capabilities required in managing supply nets.

Details

Supply Chain Management: An International Journal, vol. 12 no. 5
Type: Research Article
ISSN: 1359-8546

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Article
Publication date: 2 January 2018

Vijaya Sunder M., L.S. Ganesh and Rahul R. Marathe

The purpose of this paper is to review the existing literature on Lean Six Sigma (LSS) for services, construct a morphological analysis (MA) framework and identify…

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2895

Abstract

Purpose

The purpose of this paper is to review the existing literature on Lean Six Sigma (LSS) for services, construct a morphological analysis (MA) framework and identify research gaps to point to future research possibilities and priorities.

Design/methodology/approach

The MA framework is based on literature review of 175 papers published from 2003 to 2015, across 67 journals recognised by Scopus or ABS Academic Journal Quality Guide 2015. A three-phased methodology is used by the authors, with Phase1 featuring a five-stage systematic review protocol to identify relevant journal papers for review; Phase2 presenting a framework for classifying the reviewed papers in terms of their fundamental, methodological, chronological and sector-wise orientations; and Phase3 constructing an MA framework on the classified papers and identifying the research gaps.

Findings

The MA framework constructed based on six dimensions, namely, organizational context of applications, desired outcomes, implementation systems, LSS tools and techniques, integration with other management philosophies and evaluation methods, involving 40 focused themes, has revealed 355 distinct research gaps as opportunities for future research.

Practical implications

This paper confirms the existence of substantial scope and points to specific topics for further research in the area of LSS for services. The findings demonstrate the gaps in academic research on the subject. In addition, the study also helps organisational leaders and practitioners to look at LSS from a holistic perspective in the services context.

Originality/value

The MA framework of the existing literature on LSS for services presents a unique, systematic effort to identify research opportunities. In addition, a five-stage systematic review protocol is proposed in this paper. This could be valuable to researchers and practitioners in enabling them to systematically review the literature on research subjects of interest to them.

Details

International Journal of Operations & Production Management, vol. 38 no. 1
Type: Research Article
ISSN: 0144-3577

Keywords

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