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1 – 10 of 104
Article
Publication date: 28 July 2021

Rocío Martínez Suárez, José Alberto Castañeda García and Miguel Ángel Rodríguez Molina

Knowing the behavior of tourists visiting cultural destinations enables better management of tourist flows, a better understanding of areas with greater tourist density and an…

Abstract

Purpose

Knowing the behavior of tourists visiting cultural destinations enables better management of tourist flows, a better understanding of areas with greater tourist density and an opportunity to decongest popular neighborhoods. The purpose of this study is to segment tourists according to their spatio-temporal behavior and identify the primary variables that characterize the resulting segments, which will help urban destinations prevent problems arising from the saturation of tourists in certain areas.

Design/methodology/approach

To do this, this paper analyzes the behavior of tourists visiting the southeastern Spanish city of Granada, one of the most highly visited cultural tourism destinations. The data analysis used the methodology of sequence alignment which is used to identify segments as a function of their contained elements and the order in which these appear.

Findings

The results demonstrate the existence of three segments with different behavioral patterns: the “explorer tourists” segment, the “non-traditional cultural tourists” segments and the “typical cultural tourists” segment. These segments show differences in the concentration of their visits. This study discovered that the segments that visit a greater number of destination areas are those with less cultural orientation, higher travel budgets and younger and more frequent visitors.

Originality/value

In the segmentation not only keep in mind the visited areas, but the order in which they were visited as well. In addition, one should consider the time that each tourist remains in each relevant zone of the destination, given that the visiting time is an important variable to assess the congestion of an area.

Details

International Journal of Tourism Cities, vol. 7 no. 4
Type: Research Article
ISSN: 2056-5607

Keywords

Abstract

Details

Journal of Business & Industrial Marketing, vol. 38 no. 2
Type: Research Article
ISSN: 0885-8624

Article
Publication date: 1 August 2006

Silvia Ayuso, Miguel Ángel Rodríguez and Joan Enric Ricart

The purpose of this research is to attempt to gain a deeper understanding on the firm's ability to integrate stakeholder insights into the process of organizational innovation

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Abstract

Purpose

The purpose of this research is to attempt to gain a deeper understanding on the firm's ability to integrate stakeholder insights into the process of organizational innovation from a sustainable development viewpoint.

Design/methodology/approach

Given the early stage of empirical research on the topic, an exploratory case study was used of two Spanish companies that have successfully learned from stakeholder dialogue and have generated innovations that are beneficial both for the company and for sustainable development in general.

Findings

The evidence from the two case studies suggests the existence of two simple capabilities – stakeholder dialogue and stakeholder knowledge integration – for generating innovations in accordance with stakeholder needs. Whereas stakeholder dialogue leverages organizational resources that promote two‐way communication, transparency and appropriate feedback to stakeholders, stakeholder knowledge integration relies on non‐hierarchical structures, flexibility and openness to change.

Research limitations/implications

The fact that the two companies studied are rather special cases of companies without shareholders might limit the results of the present research. Thus, future research could explore sustainable innovation as a response to the demands of other kinds of stakeholders and refine, validate and test the concept of dynamic capability identified in this paper.

Originality/value

The paper sheds some light on the under‐researched issue of linking stakeholder dialogue and sustainable innovation, and thus contributes to open the “black box” of dynamic capabilities and advance in the understanding of this fundamental organizational concept.

Details

Corporate Governance: The international journal of business in society, vol. 6 no. 4
Type: Research Article
ISSN: 1472-0701

Keywords

Article
Publication date: 13 September 2019

José-Alberto Castañeda, María-José Martínez-Heredia and Miguel-Ángel Rodríguez-Molina

The overall tourist experience is changing because of the development of mobile devices, ubiquitous internet access and applications (apps) designed specifically for tourism. The…

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Abstract

Purpose

The overall tourist experience is changing because of the development of mobile devices, ubiquitous internet access and applications (apps) designed specifically for tourism. The aim of this study is to identify the determinants of continued use and recommendation of such apps (loyalty), framed within the unified theory of acceptance and use of technology (UTAUT2) model, considering innate user traits (innovativeness) and one of the principal attributes of mobile phones (portability).

Design/methodology/approach

The sample comprised 285 Spanish tourists who owned a smartphone and were using some kind of mobile app in connection with their stay.

Findings

The results show that the UTAUT2 model is effective in explaining loyalty toward tourism apps and that its variables mediate the effect of user and mobile device characteristics.

Research limitations/implications

To ensure continued use of a tourism app, it should possess the following core attributes: deliver a positive cost–benefit trade-off, be fun to use, provide up-to-date and useful information and generate a degree of dependency in the user.

Originality/value

The present research is particularly relevant because of its focus on the use of apps during the stay, given that most of the extant literature centers on previous stages (such as service booking).

研究目的

游客整体感受正在因为移动终端、全网覆盖网络、以及旅游APP应用的发展而改变着。本论文旨在找到对于移动APP持续使用和推荐行为的成因,本论文采用UTAUT2模型,考虑了用户本身的创新性特点,和移动手机其中一个核心特点(便捷携带性)。

研究设计/方法/途径

研究样本为285名西班牙游客,他们均持有一部智能手机,并且在旅游途中使用过某种旅游APP。

研究结果

研究结果表明UTAUT2模型在解释旅游APP忠诚度方面是有效的。此外,本论文还发现其模型变量是用户特性对移动终端特点作用的中介变量。

研究理论意义

为了保证用户对旅游APP的持续使用,这个APP需要具体几点核心特点:性价比高;娱乐性;及时性;有用信息;对用户有依赖性。

研究原创性/价值

本论文针对用户在旅游途中的APP使用进行了研究,这有别于之前大多数文献仅集中对旅游前期(比如服务预定)等方面的研究。

关键词

移动APP、忠诚度、旅游业、UTAUT2、游客行为

Details

Journal of Hospitality and Tourism Technology, vol. 10 no. 3
Type: Research Article
ISSN: 1757-9880

Keywords

Article
Publication date: 29 January 2020

Miguel Ángel Mañas Rodríguez, Yolanda Estreder, Vicente Martinez-Tur, Pedro Antonio Díaz-Fúnez and Vicente Pecino-Medina

The purpose of this paper is to test a positive spiral of self-efficacy among public employees. The spiral proposes that self-efficacy is positively related to extra-role…

Abstract

Purpose

The purpose of this paper is to test a positive spiral of self-efficacy among public employees. The spiral proposes that self-efficacy is positively related to extra-role behaviors. These behaviors in turn are positively related to subsequent self-efficacy.

Design/methodology/approach

A total of 260 public employees participated in three waves of data collection: self-efficacy (T1); extra-role behaviors (T2); self-efficacy (T3).

Findings

The results confirmed the existence of a positive spiral of self-efficacy. There was a positive and significant link from self-efficacy of employees (T1) to extra-role behaviors (T2). In addition, it was found a positive and significant relationship between extra-role behaviors (T2) and subsequent self-efficacy (T3) once the link from self-efficacy in T1 and T3 was controlled for. The mediation role of extra-role behaviors was also confirmed.

Originality/value

The examination of positive spirals is one of the critical challenges of the investigation of personal resources. In the current research study, the authors test the positive spiral of a critical personal resource such as self-efficacy. Additionally, the lagged design permits a solid test of the aforementioned spiral.

Details

Personnel Review, vol. 49 no. 8
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 25 January 2019

José L. Ruiz-Alba, Anabela Soares, Miguel Angel Rodríguez-Molina and Arnaud Banoun

The purpose of this paper is to investigate how gamification can influence entrepreneurial intentions (EI) of a group of users of an online platform provided by a private company.

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Abstract

Purpose

The purpose of this paper is to investigate how gamification can influence entrepreneurial intentions (EI) of a group of users of an online platform provided by a private company.

Design/methodology/approach

A quantitative research strategy was used with a sample of 220 respondents. These respondents were tested before and after the gamification experience.

Findings

Main findings support literature suggesting a clear effect of attitudes towards behaviour and perceived behavioural control on EI, in line with the theory of planned behaviour (TPB). Once the basic assumptions of TPB were confirmed, the authors tested the effects of gamification comparing before and after results. Main findings highlight an increase of these effects after the gamification experience, aligned with the self-determination theory.

Practical implications

These findings suggest that gamification is able to influence entrepreneurial behaviours. This contributes to both companies and educators’ knowledge on training for EI with gamification and the use of online platforms to this effect. Recommendations are provided.

Originality/value

This is the first study that investigates the impact of gamification on EI and how gamification can influence the different relationships between the antecedents of EI.

Details

Journal of Small Business and Enterprise Development, vol. 26 no. 5
Type: Research Article
ISSN: 1462-6004

Keywords

Article
Publication date: 27 September 2011

Silvia Ayuso, Miguel Ángel Rodríguez, Roberto García‐Castro and Miguel Ángel Ariño

The purpose of this paper is to focus on the contribution of stakeholder engagement to firms' innovation orientation within the context of sustainable development. It investigates…

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Abstract

Purpose

The purpose of this paper is to focus on the contribution of stakeholder engagement to firms' innovation orientation within the context of sustainable development. It investigates whether engagement with different stakeholders promotes sustainable innovation.

Design/methodology/approach

The empirical analysis is based on an international sample of 656 large companies, drawn from the annual assessment for the Dow Jones Sustainability Indexes. A logistic regression analysis was performed in order to test the hypothesized relationships between stakeholder interaction, knowledge management and sustainable innovation orientation.

Findings

Empirical results showed that knowledge sourced from engagement with internal and external stakeholders contributes to a firm's sustainable innovation orientation, but that this knowledge has to be managed by the firm internally in order to be converted into new ideas for innovation.

Research limitations/implications

Since the present study represents one of the first attempts to characterize stakeholder‐driven innovation in a quantitative way, there are some limitations related to the used database that should be addressed in future research.

Practical implications

The results show the importance for companies of connecting the business functions of stakeholder engagement and innovation, and find flexible mechanisms to combine access and transformation of relevant stakeholder information.

Originality/value

The main contribution of the present research is to prove quantitatively that engagement with different stakeholders is a valid mechanism for promoting sustainable innovation within firms. This is done with a unique dataset, the SAM Group database. In addition, the present study will advance understanding on firm's sustainable innovation processes by framing this phenomenon as an organizational capability.

Details

Industrial Management & Data Systems, vol. 111 no. 9
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 1 July 2005

Joan Enric Ricart, Miguel Ángel Rodríguez and Pablo Sánchez

Although an extensive body of research treats the fields of corporate governance and sustainable development separately, less attention has been paid to the interaction between

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Abstract

Purpose

Although an extensive body of research treats the fields of corporate governance and sustainable development separately, less attention has been paid to the interaction between both fields. This paper attempts to bridge this gap by examining how corporate governance systems are evolving in order to integrate sustainable development thinking into them.

Design/methodology/approach

Drawing from corporate governance, sustainable development, and stakeholder theory literature, an analysis is performed of the governance systems of the 18 corporations that are leading the market sectors considered by the Dow Jones Sustainability World Index.

Findings

The results of our in‐depth analysis of the 18 cases are presented and the sustainable corporate governance model that emerges from that analysis is proposed.

Research limitations/implications

This model does not attempt to question or replace the previous recommendation and frameworks suggested in the literature on corporate governance and codes of governance. On the contrary, the model should be viewed as a way of integrating sustainable development/corporate responsibility into the fabric of already existing governance models suggested elsewhere.

Originality/value

The suggested model seems to be a good framework both for managers and for researchers because it can be used to improve the firm's governance systems as well as a guide for future research on sustainable corporate governance.

Details

Corporate Governance: The international journal of business in society, vol. 5 no. 3
Type: Research Article
ISSN: 1472-0701

Keywords

Article
Publication date: 18 March 2024

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

This paper highlighted the importance of collaboration in helping to build business performance.

Originality/value

The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Details

Strategic Direction, vol. 40 no. 3
Type: Research Article
ISSN: 0258-0543

Keywords

Article
Publication date: 20 November 2007

Jorge Caldera‐Serrano

The purpose of this paper is propose a citation method for referring to the audio‐visual documents required for television programmes in scientific works.

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Abstract

Purpose

The purpose of this paper is propose a citation method for referring to the audio‐visual documents required for television programmes in scientific works.

Design/methodology/approach

The existing document typology is checked against television databases available on the internet, and the different units of processing, conservation and diffusion are analysed. The document is structured according to three parameters: whether it has been broadcast; whether it has not been broadcast; and other formats – in order to describe with examples the different citation possibilities of such documents.

Findings

This structure tries to be a formal and conceptual response to the ISO 690:1987 Standards. The achieved outcome put forward an effective method to describe these documents in a scope where there is a big gap both for the referenced description and for the research.

Originality/value

This work serves as a base for the production and citation of AV and television works in the media and communication sciences as well as in information science, sociology, history and similar areas.

Details

The Electronic Library, vol. 25 no. 6
Type: Research Article
ISSN: 0264-0473

Keywords

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