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Article

Michele Heath and Tracy H. Porter

The purpose of this paper is to gain understanding into the human factors which might impede the change process. Change is inevitable in contemporary organizations and…

Abstract

Purpose

The purpose of this paper is to gain understanding into the human factors which might impede the change process. Change is inevitable in contemporary organizations and particularly within the healthcare field with respect to information technology (IT). Regardless of the amount of literature surrounding change management process organizational leaders will often ignore the human factors associated with the introduction of new IT.

Design/methodology/approach

This study sought to examine physician resistance surrounding the Electronic health record (EHR) change process through the lens of each of these three aspects of the Bovey and Hede (2001a) model through semi-structured interviews with physicians. Semi-structured interviews were conducted with physicians from hospitals within the Midwest.

Findings

The findings suggest that physicians have been impacted by the EHR change management system within their hospitals. Though each of the participants experienced different issues; it was clear from the data the change to an EHR system was disruptive to their day-to-day routines and caused various challenges. EHR change management research demonstrates physicians are resisting the change despite recognizing its potential benefits.

Originality/value

This paper contributes to the change management literature by examining how physician resistance can have a negative impact on healthcare organizations during a precipitous technology change. The study also provides a unique understanding of how technology resistance can disrupt an organizational change process.

Details

American Journal of Business, vol. 34 no. 1
Type: Research Article
ISSN: 1935-5181

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Article

Michele Heath and Tracy Porter

Drawing from the extant literature on sensemaking theory, the purpose of this paper is to understand how physicians view health information exchange (HIE) implementation…

Abstract

Purpose

Drawing from the extant literature on sensemaking theory, the purpose of this paper is to understand how physicians view health information exchange (HIE) implementation and how their stories frame the situation.

Design/methodology/approach

This paper utilizes content analysis with sensemaking theory as a theoretical lens to analyze physicians’ interviews.

Findings

The stories within this study draw attention to how sensemaking might impact the HIE implementation process. The findings demonstrated four well-defined manifest themes specific to sensemaking: bracketing, enactment, social and identity construction. There were sub-themes that cut across major themes: financial implications, practice changes and impact on professional reputation. The data demonstrated that each participant singled out items or events specific to the HIE change process in order to make sense of the change as an entirety.

Originality/value

No other study has applied sensemaking in an effort to gain insight into the ways physicians view the HIE process. Therefore, this study offers a unique perspective which might provide a framework through which to understand the possible barriers to successful implementation of HIE from a physician.

Details

Qualitative Research in Organizations and Management: An International Journal, vol. 14 no. 4
Type: Research Article
ISSN: 1746-5648

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Book part

Erica D. McCray

In this phenomenological study, the experiences of seven Black women faculty at predominantly White institutions (PWIs) who are working toward tenure and promotion are…

Abstract

In this phenomenological study, the experiences of seven Black women faculty at predominantly White institutions (PWIs) who are working toward tenure and promotion are presented. The use of phenomenology, specifically in-depth interviews, gives voice to the women as they share the essence of their experiences including their perceived supports and barriers. Understanding their experiences adds to the literature on women of color in education and has the implications for schooling and community, and support structures essential to the success of Black women and all women of color in academe.

Details

Women of Color in Higher Education: Turbulent Past, Promising Future
Type: Book
ISBN: 978-1-78052-169-5

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Article

Marcello Risitano, Rosaria Romano, Annarita Sorrentino and Michele Quintano

The purpose of this paper is to investigate the impact of consumer-brand engagement and brand experience on behavioural intentions (i.e. intent to re-purchase, willingness…

Abstract

Purpose

The purpose of this paper is to investigate the impact of consumer-brand engagement and brand experience on behavioural intentions (i.e. intent to re-purchase, willingness to accept brand extension, willingness to pay a premium price) in relation to food brands.

Design/methodology/approach

The authors propose a conceptual model comprising five latent variables and 26 manifest variables. A questionnaire with questions relating to pasta and coffee was given to an Italian consumer sample (n=400). The model was tested using structural equation modelling of the resulting data to examine the research hypotheses.

Findings

The empirical study confirms the predictive role of the two selected drivers of brand value. Both consumer-brand engagement and brand experience influenced behavioural intentions, but these brand constructs had different roles in the two product categories examined in the study, pasta and coffee.

Research limitations/implications

This study does have limitations. First, the generalisability of the findings should be considered. The study refers to only two product categories in a specific country. It would be interesting to investigate the issue of food brand engagement and brand experience in different countries, and to compare the results. Furthermore, it would be valuable to investigate the impact of brand engagement and brand experience in other product categories.

Practical implications

The results have an important implication for marketing managers: they should develop long-term and strong brand relationships. Such consumer engagement and/or experiential actions can be key competitive advantages for food companies.

Originality/value

The study provides empirical support for the effect of consumer-brand engagement and brand experience on consumers’ behavioural intentions in the food industry.

Details

British Food Journal, vol. 119 no. 8
Type: Research Article
ISSN: 0007-070X

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Article

William Heath

Corruption in the public sector has and always will continue to be a thorn in the side of any government throughout the world. Irrespective of what control measures are…

Abstract

Corruption in the public sector has and always will continue to be a thorn in the side of any government throughout the world. Irrespective of what control measures are put in place, corruption remains a problem in many respects. It undermines the authority and the credibility of the government and its employees, it has an effect on the economic balance of the country and it plays a major role in the spread of economic crimes in general.

Details

Journal of Financial Crime, vol. 7 no. 4
Type: Research Article
ISSN: 1359-0790

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Article

THE question of the advisability of exercising a censorship over literature has been much before the public of late, and probably many librarians have realised how closely…

Abstract

THE question of the advisability of exercising a censorship over literature has been much before the public of late, and probably many librarians have realised how closely the disputed question affects their own profession.

Details

New Library World, vol. 14 no. 9
Type: Research Article
ISSN: 0307-4803

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Article

Fangcheng Tang and Xinsheng Ke

The aim of this paper is to examine how the co‐evolution of two order systems‐guanxi networks and legal system, i.e. a dual order system‐has shaped the growth of China's…

Abstract

Purpose

The aim of this paper is to examine how the co‐evolution of two order systems‐guanxi networks and legal system, i.e. a dual order system‐has shaped the growth of China's SMEs. From an institutional perspective, one proposition suggested has been that building guanxi networks can facilitate the growth of China's SMEs when institutions change in unpredictable ways. Another proposition claims legal institutions become guarantors of the growth of China's SMEs as a result of competition in increasingly market‐oriented environment.

Design/methodology/approach

Over a nine‐year period (1998‐2006), this study conducts in‐depth interviews with 18 top managers of three Chinese SMEs in Wenzhou, a city located in south of China. To identify potential research subjects, SMEs that had been operating for a period of at least five years and privately‐owned were chosen. Since institution evolution is characterized with a longitudinal nature, the authors gathered data from three different time periods in order to capture the richness of the phenomenon.

Findings

Dual order mechanisms consisting of guanxi networks (informal institutions) and codified laws (formal institutions) are both relevant in the growth of SMEs: guanxi networks are more significant at earlier stages of growth whereas legal systems are more influential in later stages. This argument is supported with data collected from three longitudinal case studies of SMEs in China.

Research limitations/implications

Data were obtained from three companies in Wenzhou of China, thus findings might not be generalizable across the country.

Originality/value

Three longitudinal case studies are unique. According to Pettigrew, longitudinal methods may be the only way to uncover processes of institutional change. The paper investigates the role of dual order system consisting of guanxi and legal systems in the growth of China's SMEs. The research not only contributes to the guanxi literature but also enables managers and investors to better understand the guanxi practice and role of legal systems in the growth of SMEs.

Details

Chinese Management Studies, vol. 7 no. 1
Type: Research Article
ISSN: 1750-614X

Keywords

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Book part

Abstract

Details

The Peace Dividend
Type: Book
ISBN: 978-0-44482-482-0

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Article

Georgios I. Zekos

Globalisation is generally defined as the “denationalisation of clusters of political, economic, and social activities” that destabilize the ability of the sovereign State…

Abstract

Globalisation is generally defined as the “denationalisation of clusters of political, economic, and social activities” that destabilize the ability of the sovereign State to control activities on its territory, due to the rising need to find solutions for universal problems, like the pollution of the environment, on an international level. Globalisation is a complex, forceful legal and social process that take place within an integrated whole with out regard to geographical boundaries. Globalisation thus differs from international activities, which arise between and among States, and it differs from multinational activities that occur in more than one nation‐State. This does not mean that countries are not involved in the sociolegal dynamics that those transboundary process trigger. In a sense, the movements triggered by global processes promote greater economic interdependence among countries. Globalisation can be traced back to the depression preceding World War II and globalisation at that time included spreading of the capitalist economic system as a means of getting access to extended markets. The first step was to create sufficient export surplus to maintain full employment in the capitalist world and secondly establishing a globalized economy where the planet would be united in peace and wealth. The idea of interdependence among quite separate and distinct countries is a very important part of talks on globalisation and a significant side of today’s global political economy.

Details

Managerial Law, vol. 47 no. 5
Type: Research Article
ISSN: 0309-0558

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Article

Gary L. Lemons

bell hooks says in “Reconstructing Black Masculinity” thatn[c]ollectively we can break the life threatening choke‐holdpatriarchal masculinity imposes on black men and…

Abstract

bell hooks says in “Reconstructing Black Masculinity” that n[c]ollectively we can break the life threatening choke‐hold patriarchal masculinity imposes on black men and create life sustaining visions of a reconstructed black masculinity that can provide black men ways to save their lives and the lives of their brothers and sisters in struggle. Toward the work of political (re)unification of the genders in black communities today, black men must acknowledge and begin to confront the existence of sexism in black liberation struggle as one of the chief obstacles empeding its advancement. Making womanist space for black men to participate in allied relation to feminist movement to oppose the opression of women means black men going against the grain of the racist and sexist mythology of black manhood and masculinity in the U.S. Its underlying premise rooted in white supremacist patriarchal ideology continues to foster the idea that we pose a racial and sexual threat to American society such that our bodies exist to be feared, brutalized, imprisoned, annihilated‐made invisible.

Details

International Journal of Sociology and Social Policy, vol. 17 no. 1/2
Type: Research Article
ISSN: 0144-333X

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