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Article
Publication date: 21 April 2020

Michal Indrák and Lenka Pokorná

The Moravian Library has noted a long-term decline in the total number of visitors and the number of books either lent or used for reference, a phenomenon, which is generally…

1578

Abstract

Purpose

The Moravian Library has noted a long-term decline in the total number of visitors and the number of books either lent or used for reference, a phenomenon, which is generally explained by the increased availability of digitised books and a wider selection of electronic services in general. This paper aims to examine whether this is indeed the case, comparing the usage of the physical and digital libraries. The study also examines whether all the elements of library usage change accordingly with the digital transformation of the library’s services, what are the actual implications of this trend for research libraries in general, determining an ideal model for such a library; it proposes possible solutions to the challenges digital transformation brings about. At the same time, the study attempts to answer the question whether the overall number of library users is actually decreasing or increasing and what impact digital transformation has on the reach of library services.

Design/methodology/approach

Comparative analysis of data with offline usage statistics on one hand and data obtained via backend logging and Google analytics on the other, and an evaluation of a questionnaire survey among digital library users.

Findings

The data analysis demonstrates that it is not only possible but also even desirable, to gradually replace traditional library services with a digital infrastructure without major complications.

Originality/value

The case study provides statistically substantiated examples of a successful partial digital transformation in a research library in the Czech Republic.

Details

Global Knowledge, Memory and Communication, vol. 70 no. 1/2
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 12 August 2020

Lenka Pokorná, Michal Indrák, Maroš Grman, Frantisek Stepanovsky and Martina Smetánková

The paper aims to describe a digital library (DL) model that attempts to replace traditional library services during the lockdown caused by the COVID-19 pandemic, set in the…

1567

Abstract

Purpose

The paper aims to describe a digital library (DL) model that attempts to replace traditional library services during the lockdown caused by the COVID-19 pandemic, set in the context of current copyright laws. A server instance protected by shibboleth authentication enabled students and academic staff access remotely even copyright-protected works for the period of the lockdown. Through brief observation of user behaviour in this server instance, the paper explores accessed titles, especially with focus on their copyright status.

Design/methodology/approach

Library usage was observed in a branch of a DL, which enabled remote access to copyright-protected documents. Data were obtained from Google Analytics and access logs enriched with metadata.

Findings

Academic DL users overwhelmingly preferred titles that are copyright protected, monographs in particular. Their spectrum of interests was wide, and thus, mass digitisation is essential.

Originality/value

The paper presents a solution to provide free remote access to library users during closure on a national level. The case study reveals the needs and interests of DL users via a brief analysis of accessed titles and gives grounds for further changes towards a more open remote access DL model, which would be possible within the current copyright restrictions.

Details

Digital Library Perspectives, vol. 36 no. 4
Type: Research Article
ISSN: 2059-5816

Keywords

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