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The use of the Near Infra‐Red (NIR) part of the electromagnetic spectrum for laboratory measurement has been well established for many years. It was the food industry and its related agricultural base that pioneered the technique, and names like Dicky‐John, Technicon and Neotech have become common usage terms.

Part 1 of this paper, published in the last issue of Property Management provided an overview of the research project currently being undertaken at the Polytechnic of Wales investigating the suitability of expert systems for the valuation of vacant possession residential properties for mortgage purposes. This paper will address some of the practical difficulties which developers of expert systems can expect to encounter, and offer a possible solution to the thorny problem of ‘domain appraisal’; ie, the investigation of a particular application to discover whether an expert system might be feasible.

Many examinations of police misconduct involve case study methodologies applied to a single agency, or a handful of agencies. Consequently, there is little evidence regarding the types of misconduct across agencies, or the impact of department-level characteristics on the nature and prevalence of officer deviance. The purpose of this paper is to address this research gap using statewide data of over 1,500 charges of police misconduct filed with the Arizona Peace Officer Standards and Training Board (AZPOST) from 2000 to 2011.

This study examines variation in the prevalence and forms of misconduct across 100+ agencies based on agency type and size. Difference scores were calculated for every agency in the state to determine whether an agency’s level of misconduct was proportionate to the number of officers employed by that agency. AZPOST data were supplemented with Law Enforcement Management and Statistics data to identify organizational correlates of misconduct in agencies generating disproportionately low and high levels of misconduct.

Results identify variation in officer misconduct across different types of agencies. Tribal agencies generally experience higher rates of domestic violence and drug/alcohol-related incidents. Smaller agencies have more misconduct allegations involving supervisors. Organizational characteristics including pre-hiring screening, accountability mechanisms and community relationships are associated with lower levels of agency misconduct.

The use of AZPOST data enables a statewide examination of misconduct while accounting for organizational context. This study identifies organizational features that might serve to protect agencies against disproportionate rates of officer misbehavior.

Examines a new addition to thinking on adoption and diffusion of service innovations – the Cultural Anchoring Diffusion/Assimilation Model. Suggests that certain service innovations may encourage a type of psychological dependence that leads an individual′s self‐concept to become linked to his or her usage of a new service. Recommends, as a result of this model, several strategies for service marketing managers.

There is no question that the new Information Technologies (IT) are having a major impact on the range of strategic options open to an organization. IT is not only creating an environment that is making it imperative for organizations to evolve, it is also helping them adjust to the enormous changes outside their own boundaries.

In order to manage library or information functions you must be able to persuasively communicate with your management. To accomplish this, you must communicate in the language of your management, marshalling trendy and persuasive points on your own behalf With that as a given, there has been a very heartening development over the last few years for library and information managers—a burgeoning management attention to information.

Purpose – To describe the use of the software platform, TechScaffold, for use in teacher education to provide pre-service and in-service teachers with decision-making heuristics to select apps based on formulation of their instructional purposes for using those apps; participate in a community designed to foster knowledge and experience about effective, purposeful uses of apps; and share project reports to illustrate the use of apps to achieve certain learning objectives.

Design – The authors draw on research related to decision-making associated with purposeful uses of apps as well as analysis of the limitations of similar instructional design tools to develop features for TechScaffold. They sought to scaffold teachers’ decision-making through users formulating open-ended responses to queries with responses matched against a database of apps identified according to platform, purpose, grade level, difficulty, and cost, as well as ways for users to participate as members of a community to share projects illustrating uses of apps. The authors also obtained feedback regarding the potential usability and value of TechScaffold.

Findings – Given research indicating the importance of scaffolding decision-making processes regarding uses of apps, feedback from users indicated that they perceive TechScaffold as a useful tool within the context of teacher education as well as for professional development in schools to foster effective decision-making associated with purposeful uses of apps.

Practical Implications – Teacher educators can employ scaffolding activities to help pre-service and in-service teachers make decisions regarding productive uses of apps through their open-ended formulation of certain purposes through use of a tool such as TechScaffold.

Ask leaders what their organizations need more of to thrive, and many will identify collaboration. Yet many collaborative efforts fail. A focus on the inner workings of teams, to the exclusion of the ecosystem in which teams work, has masked the importance of a collaborative context. We undertook a single case study of an exemplar firm with the intent of offering a nuanced illustration of the collaborative workplace. We illustrate how three contextual factors related to work, relationships, and behaviors shift the setting from a place where collaboration is hard to do, to one that embodies collaboration as a widespread competence.

Discusses the adoption and diffusion of product innovations among consumers. Examines the Cultural Anchoring model of diffusion, which comprises five sub‐areas: innovation process, trial/adoption process, diffusion process, assimilation/cultural anchoring, and aftermath. Surmises that certain technological innovations may foster a highly involving psychological dependence, with the individual′s self‐concept becoming strongly linked to his or her mastery over a new technology