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This paper discusses the communicative process of messy talk that enables collaborative problem-solving and tacit knowledge sharing among interdisciplinary team members. The paper aims to (1) trace relevant literature and lay out the conceptual and operational definitions of messy talk, (2) highlight messy talk as an enacted communication competence and (3) discuss the antecedents of messy talk and offer empirical propositions to guide future research.

This conceptual paper traces and integrates relevant literature from the construction, management and organizational and group communication disciplines to promote and foster research on messy talk.

Based on extant research on messy talk, the paper first provides clear conceptual and operational definitions of the messy talk construct. Second, using practice perspective, messy talk is presented as an enacted communication competence that focuses on the ongoing demands of the context and the situated practices of organizational members. Third, several factors including team members' technical expertise, task routineness, team history, time pressure and information sharing systems that influence the amount of messy talk conversations in teams are discussed. Lastly, the paper underscores the key implications of considering messy talk as an enacted communication competence on the performance and training of knowledge workers.

The presentation of messy talk as an enacted communication competence is a deliberate consideration of knowledge as an emergent, intersubjectively negotiated phenomenon that is deeply rooted in practice.

Work-based research is the applied form of work-based learning (WBL) and has been described as the systematic and methodical process of investigating work-related “problems”. Such problems can either be associated with specific workplaces and domains of practice or may more broadly be described as practical, social or real-world in nature. However, the specific characteristics of work-related problems for organisations and society have yet to be explained, and inadequate problem definition, multiple and competing goals, and lack of agreement on cause-effect relationships have hampered understanding. The purpose of this paper is to examine the nature of work-related problems and provides examples from real-world contexts in Australia.

The paper provides models and examples of standard and non-standard work-related problems based on prior research and current practice.

Research paradigms view work-related problems as either definable and solvable or ill-defined, complex, difficult to describe and not easily rectified. The former view is concerned with “high ground problems” associated with traditional research methods; the latter with “lowland, messy, confusing problems” more frequently associated with the social sciences. Irrespective of orientation and definition, work-related problems have one thing in common: they are typically messy, constantly changing and complex, and many are co-produced and wicked.

Despite difficulties with identifying and isolating the various types of work-related problem, the paper establishes the importance of doing so for the practitioner. The definition and examination of work-related problems contribute to an evolving formulation of WBL and its application to private organisations, government agencies and work more generally.

This paper examines the relationship between work, resilience and sustainable futures for organisations and communities by considering the nature of work-related problems (WRPs) and the work-based research designed to investigate them. The authors explore the axis of work environment > work-related problem > resilience > sustainable futures as it might be impacted by work-based research.

The paper introduces two current real-world examples, one in Australia and one in Asia, of work-based research projects associated with higher education aimed at promoting resilience and sustainability, and discusses the research problems, questions, designs, methods, resilience markers and sustainability markers used by these projects.

Work-based research, when conducted rigorously using mixed methods, may contribute to increased resilience of organisations and communities and thereby seeks to promote more sustainable organisational and social futures.

Work-based research conducted in higher education seeks to investigate, address and solve WRP, even when such problems occur in unstable, changing, complex and messy environments.

Resilience and sustainable futures are ambiguous and disputed terms, but if work-based research can be brought to bear on them, organisations and communities might better adapt and recover from challenging situations, thus reducing their susceptibility to shock and adversity.

While resilience and sustainability are commonly referred to in the research literature, their association to work, and specifically problems associated with work, have yet to be examined. This paper goes some of the way to addressing this need.

Suggests that in order to meet the new challenges of the Learning and Skills Council, post‐compulsory education and training organisations need to develop a new organisational culture which is more open, informing and entrusting. As part of this, and enabling a more creative climate, organisations can extend their problem solving “toolkit” beyond the orthodox and traditional, by embracing creative problem solving (CPS) techniques. At a more structural level, they will need to develop idea generating systems as part of managing innovation. The bottom line benefits of CPS approaches are outlined. Examples of using CPS techniques are given and a means of developing critical practice in using them. A second article deals with more systematic organisational ways of using creative ideas and approaches to manage innovation. Some examples of the benefits and outcomes of this approach are given along with an organisational “primer” for managing innovation.

This paper identifies the activities to be undertaken by students during short industrial placements. The purpose of this paper is to obtain a better understanding of what students do during their placements and provide a framework that supports both teaching and learning. This research focuses on a masters-level programme that contains a series of four, two week industrial placements where groups of two students work on a real and significant issue for the host company.

A framework, developed from literature, describes a placement in terms of 17 high-level activity groups. A multi-stage action research method was applied to test the framework and develop a more detailed level framework. This used insights gathered from students, tutors and researchers on all 80 placements undertaken during the 2012-2013 academic year.

The 17 high-level activity groups and their configuration in the framework were confirmed. For the 12 process activity groups, 64 activities were identified and included into a detailed level framework. For the five through-placement activity groups some specific activities were captured and further work remains to capture the others.

These complex industrial placements can now be described consistently to students, companies and tutors using an evidence-based framework. Literature searches have not identified any other equivalent research-based frameworks. Other HE programmes also use similar industrial placements and this framework will provide a basis to support these and add to the body of knowledge in work integrated learning.

The purpose of this paper is to describe and analyse a methodology for studying the practice of logistics and supply chain management (SCM), namely the mystery methodology.

Many SCM and logistics researchers share methodological presuppositions concerning the “reality status” that are usually unspoken and deviating from presuppositions of the methodology here investigated. By proposing an alternative methodology, the paper stimulates further ideas that will advance the discussion of research methodologies in SCM.

The methodology facilitates exploration and elaboration of anomalies in theory and in practice. The mystery construction process facilitates SCM research in three ways: as a consistent methodology for practice research; for learning and responsiveness to new insights; and with the problem of bounding the case.

The methodology is delimited by its constructivist/interpretivist assumptions in order to provide accurate representations. It makes possible richer insights into, and the meaning of, SCM phenomena in which social action can be understood in an intelligible way.

Construction of mysteries opens up for learning during the research process by refining the research question and the literature base. Under the assumption that the researcher is knowledgeable about the literature in a variety of areas, the methodology implies rigour and relevance in SCM research.

This paper is grounded in contemporary supply chain integration problems and develops the discipline further with its alternative approach in which practice of action is in focus.

To explore the conceptualisation and operationalisation of authentic assessment in work-based learning and research.

The relationship between authentic assessment and work-based learning and research is examined using a postgraduate degree program at a regional university in Australia as a case example to identify unique pedagogical features of work-based learning as they are linked to assessment.

A dynamic is created between formative and summative authentic assessment practices and the cross-current nature of learning in work and research, leading to a range of lifelong learning outcomes. A framework for such a dynamic is presented.

The pedagogy informing work-based learning emphasises developing higher-order thinking through reflective practice, developing competencies and capabilities associated with professional practice and developing academic writing and research skills to enhance professional identity at the postgraduate level for mid- to senior-career professionals. However, the relationship of authentic assessment to work-based learning and research has not been explicated in the literature and its application in post-COVID work environments has yet to be fully examined.

This paper aims to recommend dynamic capabilities as an integrative framework for the business school curriculum.

The paper discusses the history, sources, and consequences of the disciplinary fragmentation of most curricula. There is a determined effort to draw on all the relevant social science disciplines along with practice to create an intellectually coherent, interdisciplinary framework.

The dynamic capabilities framework can provide guidance for integrating the curriculum across disciplines and between theory and practice.

Implementation along the lines proposed will give students more of what they need and allow business schools to graduate individuals with a better chance of managing organizations in fast‐changing environments exposed to strong global competition.

The application of one of the dominant paradigms in management studies is proposed as a framework for integrating and enhancing the entire business school curriculum. There is no other framework that purports to do so in an intellectually coherent manner.

The purpose of this paper is to emphasise projects as being part of a social process. It aims to move away from the traditional views that lay emphases on linear and predictable models of project practice to one that better highlights the complex nature of human interrelations.

The work reported upon involved a case study where one of the authors was embedded as a reflective practitioner undertaking action learning and elicitation of knowledge from colleagues using soft systems methodology as a primary research method.

Findings from the doctoral research implemented in the Middle East, indicate that socio‐cultural factors in project contexts affect knowledge creation processes critical to organisational change.

Research results benefited from viewing the project organization as a “complex adaptive system” with a structurally open project entity facilitating the contextual interconnections necessary for detecting and creating environmental change.

Pragmatic knowledge was seen as emergent through movement of human interactions and contributed to the portrayal of the project organisation as a “becoming” cognitive system whose resilience is dependent upon producing meaning as opposed to processing information. When change management is viewed in a multicultural context such as this, within this paradigm, then greater emphasis will likely be placed upon complexity and uncertainty issues arising out of the interplay of culture and the political aspects of managing change in a more empathic way.

Complexity in project management and theory has traditionally focussed on technical and structural aspects of project practice; but given the heterogeneous nature of human capital residing in today's organisations, aligning social systems with nature where disorder and uncertainty prevail, provides a more relevant ecological model of social analysis. The paper shows that the challenge today for those working in culturally pluralistic project environments is to make sense of such multiple realities and disparities in language to effectively manage the inherent power relationships that influence project outcomes.

The purpose of this paper is to apply the aspects of decision theory (DT) to performance measurement and management (PMM), thereby enabling the theoretical elaboration of volatility, uncertainty, complexity and ambiguity in the business environment, which are identified as barriers to effective PMM.

A review of decision theory and PMM literature establishes the Cynefin framework as the basis for extending the performance alignment matrix. Case research with seven companies explores the relationship between two concepts under-examined in the performance alignment matrix – internal dominant logic (DL) as the attribute of organisational culture affecting decision making, and the external environment – in line with the concept of alignment or fit in PMM. A focus area is PMM related to sustainable operations and sustainable supply chain management.

Alignment between DL, external environment and PMM is found, as are instances of misalignment. The Cynefin framework offers a deeper theoretical explanation about the nature of this alignment. Other findings consider the nature of organisational ownership on DL.

The cases are exploratory not exhaustive, and limited in number. Organisations showing contested logic were excluded.

Some organisations have cultures of predictability and control; others have cultures that recognise their external environment as fundamentally unpredictable, and hence there is a need for responsive, decentralised PMM. Some have sought to change their culture and PMM. Being attentive to how cultural logic affects decision making can help reduce the misalignment in PMM.

A novel contribution is made by applying decision theory to PMM, extending the theoretical depth of the subject.