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1 – 10 of over 80000
Article
Publication date: 29 March 2024

Sheshadri Chatterjee, Demetris Vrontis, Zahid Hussain, Gianpaolo Basile and Rosario Bianco

The purpose of this study is to develop a model for investigating the sharing of harmful messages by employees using social media using the conspiracy theory from a socio-legal…

Abstract

Purpose

The purpose of this study is to develop a model for investigating the sharing of harmful messages by employees using social media using the conspiracy theory from a socio-legal perspective. This study also examines the moderating role of different demographic parameters such as age, gender and education toward sharing harmful messages using social media.

Design/methodology/approach

Using the conspiracy theory and social impact theory as the foundation of this study, the authors developed theoretical model and validated it using the structural equation modeling technique with 342 participants from various organizations across Europe and Asia. The study also used different statistical measures to understand the demographic impacts toward sharing harmful messages.

Findings

It was found that epistemic, existential and social motives significantly and positively influence employees’ inappropriate message-sharing and seeking behavior, which in turn influences them to share harmful messages on social media. The study also indicates that there are some moderating impacts of employee demography toward sharing harmful messages using social media platforms.

Research limitations/implications

This study investigates the antecedents of sharing harmful messages using social media by employees. The present study could be useful for the organizations leaders as well as policymakers and legal fraternity. The study uses a limited number of feedback to validate the model. Also, this is a cross-sectional study which is another limitation of this study.

Originality/value

This study has proposed and validated a theoretical model by using the conspiracy theory as well as the social impact theory which is unique. Moreover, this study adds value to the existing literature on the harmful impacts of social media and its societal impacts. Besides, the validated model of this study has a high explanatory power which is another uniqueness of this study.

Details

International Journal of Law and Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1754-243X

Keywords

Article
Publication date: 11 March 2024

Devon Jefferson

This paper’s objective is to provide a systematic literature review of the contextual factors affecting downward communication from supervisors to subordinates in the audit…

Abstract

Purpose

This paper’s objective is to provide a systematic literature review of the contextual factors affecting downward communication from supervisors to subordinates in the audit environment. In addition, this review identifies emerging research themes and directions for future research.

Design/methodology/approach

I accomplish this review’s objectives by leveraging communication literature to establish a framework to identify and synthesize contextual factors affecting downward communication in the audit environment. The review identifies 50 published articles in the last 20 years from leading accounting and auditing journals.

Findings

This study consolidates research findings on downward communication under two primary contextual factors: (1) message and (2) channel. Findings indicate that empirical research examining communication in audit is fragmented and limited. Studies examining the message focus heavily on its content and treatment in the areas of feedback, nonverbal cues, and fraud brainstorming, and a handful of additional studies examine the effectiveness of the channel in these areas. Additional research is needed to understand a broader set of supervisor–subordinate communication practices, including those that are computer-mediated, and their effect on subordinate auditors’ judgments and behaviors in the contemporary audit environment.

Originality/value

Much of the audit literature examining communication to date is topic-versus construct-based, making it difficult to see how the research findings relate to one another. This review is the first to synthesize the literature to provide academics recommendations for a way forward, and inform practitioners of communication practices whereby supervisors can be trained to improve audit quality.

Details

Journal of Accounting Literature, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-4607

Keywords

Article
Publication date: 5 March 2024

Sining Kong, Weiting Tao and Zifei Fay Chen

This study examines the interplay between media-induced emotional crisis framing (anger vs sadness) and message sidedness of crisis response on publics’ attribution of crisis…

Abstract

Purpose

This study examines the interplay between media-induced emotional crisis framing (anger vs sadness) and message sidedness of crisis response on publics’ attribution of crisis responsibility as well as subsequent company evaluation and supportive behavioral intention.

Design/methodology/approach

A 2 (emotion: anger vs sadness) x 2 (crisis response: one-sided vs two-sided) online experiment was conducted among 161 participants in the USA.

Findings

Results showed that anger-inducing media framing of the crisis elicited higher levels of crisis responsibility attribution and more negative company evaluation, compared with sadness-inducing media framing. One-sided message response was more effective than two-sided message response in lowering attribution of crisis responsibility when sadness was induced, but no difference was found under the anger-induced condition. Attribution of crisis responsibility fully mediated the effects of emotional crisis framing on company evaluation and supportive behavioral intention toward the company.

Originality/value

This study is among the first to examine the interaction effect between emotional media framing and response message sidedness in an ambiguous crisis. Drawing on the interdisciplinary theoretical frameworks, this study integrates the situational crisis communication theory, appraisal-tendency framework and message sidedness in persuasion literature. As such, it contributes to theoretical development in crisis communication and offers communication managers guidance on how to effectively address emotionally framed crises.

Details

Corporate Communications: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1356-3289

Keywords

Article
Publication date: 30 March 2012

Ailixier Aikebaier, Makoto Takizawa, Isamu Tsuneizumi, Makoto Ikeda and Tomoya Enokido

A group of n (> 1) peers are required to cooperate with each other in distributed applications on P2P overlay networks. A P2P group is distributed without a centralized controller…

Abstract

Purpose

A group of n (> 1) peers are required to cooperate with each other in distributed applications on P2P overlay networks. A P2P group is distributed without a centralized controller and is scalable and heterogeneous. The purpose of this paper is to discuss how to realize a scalable group in P2P overlay networks.

Design/methodology/approach

In a group, messages have to be causally delivered to every peer. In order to realize a scalable group, messages are ordered by taking advantage of linear time (LT) and physical time (PT) since message length is O(1). Here, each peer has to hold information on the accuracy of physical clock of each peer and minimum delay time among every pair of peers. Since the size of the information is O(n2), it is difficult for each peer to hold the information and so the authors discuss a multi‐layered model to reduce the size of group information.

Findings

Through the evaluation studies, it is shown how the size of the group information can be reduced in a multi‐layered group compared with a traditional flat group.

Originality/value

In this paper, the authors discuss a multi‐layered group model for a scalable group, to reduce the size of group information; and also order messages by using both the linear time and physical time.

Details

International Journal of Pervasive Computing and Communications, vol. 8 no. 1
Type: Research Article
ISSN: 1742-7371

Keywords

Article
Publication date: 11 September 2009

Gönül Söyler and Sedef Nehir El

The purpose of this paper is to investigate how Turkish consumers’ attitudes toward grammatical styles of the same nutrition message affect persuasiveness; to determine the…

Abstract

Purpose

The purpose of this paper is to investigate how Turkish consumers’ attitudes toward grammatical styles of the same nutrition message affect persuasiveness; to determine the consumers’ ability to comply with the nutrition messages and to know possible health benefits of them; and to examine nutrient claims on food packages with information that will help consumers to make healthy diet choices.

Design/methodology/approach

A questionnaire, comprising eight different grammatical styles of a nutrition message for each kind of food or food products, is applied to randomly to 207 subjects. Another questionnaire is designed including nutritional messages. Subjects (n = 200) are asked about their frequency of compliance and how this behavior is beneficial to health. In total, 5,200 food products are scanned for nutrition labels on packages in four hypermarkets. All the nutrient claims found are recorded as well as the wording.

Findings

There are significant effects of grammatical style on persuasiveness, except for meat products. Subjects report that rhetorical question using “how about” in the third message provokes them most. High proportions of subjects have heard of the written nutrition recommendations before. However subjects’ frequencies of compliance with recommendations are low. The relation between compliance and knowledge scores for message 1, 2, 3 and 4 are significant (p < 0.01 and p < 0.05). Of 5,200 foods scanned, 266 foods are recorded for nutrient claims. Fat claims are the most frequent type of nutrient claims; 71 foods have numerical claims; 179 foods have adjectival claims and 16 have both claims.

Originality/value

There have not been any studies on frequency of application of nutrition labeling, consumer attitudes and knowledge of nutrition messages regarding Turkey.

Details

Nutrition & Food Science, vol. 39 no. 5
Type: Research Article
ISSN: 0034-6659

Keywords

Article
Publication date: 1 March 2013

Hu Xia, Yan Fu, Junlin Zhou and Qi Xia

The purpose of this paper is to provide an intelligent spam filtering method to meet the real‐time processing requirement of the massive short message stream and reduce manual…

Abstract

Purpose

The purpose of this paper is to provide an intelligent spam filtering method to meet the real‐time processing requirement of the massive short message stream and reduce manual operation of the system.

Design/methodology/approach

An integrated framework based on a series of algorithms is proposed. The framework consists of message filtering module, log analysis module and rules handling module, and dynamically filters the short message spam, while generating the filtering rules. Experiments using Java are used to execute the proposed work.

Findings

The experiments are carried out both on the simulation model (off‐line) and on the actual plant (on‐line). All experiment data are considered in both normal and spam real short messages. The results show that use of the integrated framework leads to a comparable accuracy and meet the real‐time filtration requirement.

Originality/value

The approach in the design of the filtering system is novel. In addition, implementation of the proposed integrated framework allows the method not only to reduce the computational cost which leads to a high processing speed but also to filter spam messages with a high accuracy.

Details

COMPEL - The international journal for computation and mathematics in electrical and electronic engineering, vol. 32 no. 2
Type: Research Article
ISSN: 0332-1649

Keywords

Article
Publication date: 5 July 2011

Paul Frantz and Caleb Tucker‐Raymond

A recent thread in the DIG_REF listserv addressed the integration of text messaging into mainstream reference service. The purpose of this paper is to expand upon that discussion…

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Abstract

Purpose

A recent thread in the DIG_REF listserv addressed the integration of text messaging into mainstream reference service. The purpose of this paper is to expand upon that discussion, pointing out the predominant software used by libraries to handle text message reference questions and the volume of reference traffic generated by text messaging queries.

Design/methodology/approach

The paper also addresses the ramifications on staffing of the added traffic in text messaging and how libraries might market text messaging reference services to their patrons.

Findings

The paper further discusses the unique nature of text messaging queries and how this affects the reference interview.

Originality/value

The paper is intended for the reference services manager looking to incorporate text messaging into a library's repertoire of reference services.

Details

Library Hi Tech News, vol. 28 no. 5
Type: Research Article
ISSN: 0741-9058

Keywords

Open Access
Article
Publication date: 30 January 2024

Sarah Marschlich and Laura Bernet

Corporations are confronted with growing demands to take a stand on socio-political issues, i.e. corporate social advocacy (CSA), which affects their reputation in the public…

Abstract

Purpose

Corporations are confronted with growing demands to take a stand on socio-political issues, i.e. corporate social advocacy (CSA), which affects their reputation in the public. Companies use different CSA message strategies, including calling the public to support and act on the issue they advocate. Using reactance theory, the authors investigate the impact of CSA messages with a call to action on corporate reputation in the case of a company's gender equality initiative.

Design/methodology/approach

A one-factorial (CSA message with or without a call to action) between-subjects experiment was conducted by surveying 172 individuals living in Switzerland. The CSA messages were created in the context of gender equality.

Findings

The authors' study indicates that CSA messages with a call to action compared to those without overall harmed corporate reputation due to individuals' reactance, which is higher for CSA messages with a call to action, negatively affecting corporate reputation. The impact of the CSA message strategy with a call to action on corporate reputation remains significant after controlling for issue alignment and political leaning.

Originality/value

Communicating about socio-political issues, especially taking a stand, is a significant challenge for corporations in an increasingly polarized society and has often led to backlash, boycotts and damage to corporate reputation. This study shows that the possible adverse effects of advocating for socio-political issues can be related to reactance. It emphasizes that companies advocating for contested issues must be more cautious about the message strategy than the issue itself.

Details

Corporate Communications: An International Journal, vol. 29 no. 7
Type: Research Article
ISSN: 1356-3289

Keywords

Article
Publication date: 31 January 2024

Rufai Ahmad, Sotirios Terzis and Karen Renaud

This study aims to investigate how phishers apply persuasion principles and construct deceptive URLs in mobile instant messaging (MIM) phishing.

Abstract

Purpose

This study aims to investigate how phishers apply persuasion principles and construct deceptive URLs in mobile instant messaging (MIM) phishing.

Design/methodology/approach

In total, 67 examples of real-world MIM phishing attacks were collected from various online sources. Each example was coded using established guidelines from the literature to identify the persuasion principles, and the URL construction techniques employed.

Findings

The principles of social proof, liking and authority were the most widely used in MIM phishing, followed by scarcity and reciprocity. Most phishing examples use three persuasion principles, often a combination of authority, liking and social proof. In contrast to email phishing but similar to vishing, the social proof principle was the most commonly used in MIM phishing. Phishers implement the social proof principle in different ways, most commonly by claiming that other users have already acted (e.g. crafting messages that indicate the sender has already benefited from the scam). In contrast to email, retail and fintech companies are the most commonly targeted in MIM phishing. Furthermore, phishers created deceptive URLs using multiple URL obfuscation techniques, often using spoofed domains, to make the URL complex by adding random characters and using homoglyphs.

Originality/value

The insights from this study provide a theoretical foundation for future research on the psychological aspects of phishing in MIM apps. The study provides recommendations that software developers should consider when developing automated anti-phishing solutions for MIM apps and proposes a set of MIM phishing awareness training tips.

Details

Information & Computer Security, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2056-4961

Keywords

Article
Publication date: 1 September 2006

Anne Leah Jones

This study seeks to investigate the changes in stock market behavior between the pre and post internet/message board eras.

817

Abstract

Purpose

This study seeks to investigate the changes in stock market behavior between the pre and post internet/message board eras.

Design/methodology/approach

The study examines the stock return behavior for a large subset of firms in the S&P 100 both before and after the implementation of the firms' message boards on Yahoo! Finance.

Findings

The data shows a significant increase in daily trading volume after a firm's message board was established which suggests that either new investors were drawn to the market or existing investors were induced to trade more frequently. The results also show that daily returns are significantly lower in the post‐message board era and that the market may have become riskier as the variance of these daily returns is significantly higher. These results hold after controlling for market and industry wide events and they are not unique to the stock market bubble of the late 1990s or the NBER‐dated recession of 2001.

Originality/value

This study builds on the work of Asthana and connects it to the message board studies conducted by Tumarkin and Whitelaw, and Antweiler and Frank by considering whether or not the internet in general, and message boards specifically, may have changed the underlying behavior of the stock market. It has important implications for those researchers studying market information efficiency and confirms the importance of studying internet information use by investors.

Details

info, vol. 8 no. 5
Type: Research Article
ISSN: 1463-6697

Keywords

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