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This paper aims to examine theme restaurant customers’ decision-making process in light of the theory of planned behavior (TPB) model.

This investigation is conducted by an on-site survey with 357 theme restaurant customers who have a dining experience in China. The current study used Anderson and Gerbing’s (1998) two-step method.

Study results indicate the extended TPB model surpasses the TPB in predicting customers’ behavioral intention. Findings not only identified attitude and involvement as useful mediators in the model but also provided evidence of possible relationships in the proposed model.

The relationships in the extended TPB offer practical solutions for theme restaurant managers and ways to increase the customers’ intention to revisit their establishments.

With servicescape as an external factor and perceived authenticity and involvement as psychological factors incorporated into the TPB, the proposed framework supported the analysis of those underlying factors in the context of theme restaurants toward clarifying the formation of customer’s intention to revisit those restaurants.

This study aims to investigate the tourists’ intentions to use LBS within a tourism sector by integrating the elaboration likelihood model (ELM) into the framework of the theory of planned behavior (TPB).

This study is conducted by an online survey and a snowball sampling method with 353 respondents. The present study used a two-step method suggested by Anderson and Gerbing’s (1988).

Study results from structural equation modeling (SEM) revealed that the new model has a better predictive ability. Additionally, study results from SEM demonstrated the causal relationships in the proposed model and identified a mediating role of attitude. Further, the moderating effects of involvement across the different relationships in ELM were also verified.

This study is the first to explain individuals’ decision-making process by using the TPB framework with the integration of meaningful constructs rooted in ELM. Therefore, the study results help the tourist application developers to use better marketing and service strategies through effective management of tourists’ central routes, peripheral routes, normatives and non-volitional processes of tourism LBS decision-making.

Rooted in conservation of resources (COR) theory (frequently applied to conflict and stress). The purpose of this study is to classify customer stressors into dysfunctional attitude and behavior and proposes strategies, such as parent and colleague attachment, as a resource pool to prevent employees’ sabotage behavior.

A two-step method was adopted by the suggestion from Anderson and Gerbing (1998) with an on-site survey carried out within ten upscale hotels.

Study results indicated that dysfunctional customers significantly influence service sabotage through job burnout and depression. In addition, attachment was demonstrated as an effective strategy by examining its moderating effects.

Theoretically, the mechanism of sabotage formation was clarified as external customers’ factors (i.e. dysfunctional attitude and behavior) as well as internal psychological factors (i.e. negative states such as burnout and depression). Practically, the attachment (i.e. colleagues and parents) was identified as an effective moderator for preventing sabotage, although only in the early stage (i.e. depression stage).

For the first time, the current study attempts to explain the sabotage formation process by using COR with the integration of intervention.

This paper aims to develop an integrated framework for a deeper understanding of employee sustainable behaviors in the workplace by using theories, such as behavioral reasoning theory, planned-behavior theory, goal-directed behavior theory, norm activation theory and belief-value-norm theory.

A quantitative approach is used in the present research. This study used data from 343 employees who are from the hospitality and tourism industry to investigate the formation of employees’ sustainable behaviors.

The research framework assumes that the reasons for sustainable behavior and the reasons against sustainable behavior predict global motives, which comprise attitude, subjective norm and behavioral control, and moral norm mediates the relationship between global motives, positive and negative anticipated emotions and behavioral intention. The hypothesized theoretical model had a sufficient degree of total variance with the behavioral intention and generally verified the hypothesized relationships, which served as a basis for modeling employee sustainable behavior in the workplace.

This study integrated a framework that contributes to employee sustainable behavior in the tourism and hospitality industry by identifying the effects of motivational process, moral process and emotional process to perform sustainable behavior.

According to the requirements of servicing and deorbiting the failure satellites, especially the tumbling ones on geosynchronous orbit, this paper aims to design a docking mechanism to capture these tumbling satellites in orbit, to analyze the dynamics of the docking system and to develop a new collision force-limited control method in various docking speeds.

The mechanism includes a cone-rod mechanism which captures the apogee engine with a full consideration of despinning and damping characteristics and a locking and releasing mechanism which rigidly connects the international standard interface ring (Marman rings, such as 937B, 1194 and 1194A mechanical interface). The docking mechanism was designed under-actuated, aimed to greatly reduce the difficulty of control and ensure the continuity, synchronization and force uniformity under the process of repeatedly capturing, despinning, locking and releasing the tumbling satellite. The dynamic model of docking mechanism was established, and the impact force was analyzed in the docking process. Furthermore, a collision detection and compliance control method is proposed by using the active force-limited Cartesian impedance control and passive damping mechanism design.

A variety of conditions were set for the docking kinematics and dynamics simulation. The simulation and low-speed docking experiment results showed that the force translation in the docking phase was stable, the mechanism design scheme was reasonable and feasible and the proposed force-limited Cartesian impedance control could detect the collision and keep the external force within the desired value.

The paper presents a universal docking mechanism and force-limited Cartesian impedance control approach to capture the tumbling non-cooperative satellite. The docking mechanism was designed under-actuated to greatly reduce the difficulty of control and ensure the continuity, synchronization and force uniformity. The dynamic model of docking mechanism was established. The impact force was controlled within desired value by using a combination of active force-limited control approach and passive damping mechanism.

The purpose of this paper is to establish the damage alarming indexes for ancient wood structures and study the damage sensitivity and noise robustness of these indexes under random excitation.

Xi’an Bell Tower is taken as a case in this paper to simulate the damage of ancient wood structures through finite element (FE) simulation and determine the satisfactory damage alarming indexes with wavelet packet energy spectrum.

The results of this paper show that: 1) the damage alarming indexes can effectively identify the damage of ancient wood structures, each index with a different damage sensitivity; 2) the energy ratio deviation is greater than the energy ratio variance and is close to the maximum variation of energy ratio; 3) the energy ratio deviation has a better alarming effect than the energy ratio variance during the initial period of the damage. With the accumulation of the damage, the energy ratio variance outperforms the energy ratio deviation; 4) the sensitivity of the energy ratio deviation and variance varies from positions, changing from the highest to lowest at the mortise-and-tenon joints, the beam mid-span and the plinth; 5) if signal to noise ratio (SNR) is 40db or larger, the indexes can accurately identify the damage of ancient wood structures. As SNR increases, the indexes will have an increasingly higher sensitivity and certain ability to resist noise.

The FE model is simpiy, it does not completely reflect Xi’an Bell Tower.

It will provide a theoretical basis for the damage alarming of Xi’an Bell Tower.

It makes structural health monitoring through structural vibration response under ambient excitation a new research field in damage detection as well as a positive way of ancient architecture protection.

This paper studies the damage alarming effect on ancient wood structures from different wavelet functions and wavelet packet decomposition levels. To study the effect under white noise environment, this paper adds Gaussian white noise with a SNR of 10, 20, 30, 40 and 50 db to the acceleration response signal of intact structure and damaged structure.

The purpose of this paper is to present the comprehensive literature review on 5S and suggest possible gaps from the point of view of researchers and practitioners. The manuscript presents the overview of 5S implementation and highlights the achievements realized from deployment of 5S initiatives for sustainable performance of organizations.

The paper critically examines the literature on 5S, analyzes and reviews it systematically. The study highlights the critical barriers and success factors for sustainable 5S implementation in the organizations in the competitive world.

5S is an outstanding Japanese philosophy for the development of any type organization all over the world. This study bring out the concept of 5S, requirements for its holistic implementation, relationship with other lean tools, benefits, success factors and obstacles in 5S implementation. The significant contributions through 5S initiatives in the organization like production, quality, safety and effective utilization of workspace for the sustained organizational improvement have also been highlighted in the study.

The literature on assortment of 5S technique has been so far very limited. The present paper reviews large number of research publications related to 5S to highlight the significance of 5S philosophy in the sustainable organizational improvement across the world. It foregrounds the approach advised by the various researchers, practitioners and appraises censoriously the reason behind the demand of 5S program in the organization. The needful steps and obstacles are also foreground for the effective implementation of 5S in the organization.

The paper presents a comprehensive review of literature publications in the area of 5S and their assortment to develop an understanding of the significance and implementation of 5S in the organizations. The paper will be helpful or useful to researchers, safety executives, development professionals and managers in the organizations.

The purpose of this paper is to unify the expression of fractional grey accumulating generation operator and the reducing generation operator, and build the FDGM(1,1) model with the unified fractional grey generation operator.

By systematically studying the properties of the fractional accumulating operator and the reducing operator, and analyzing the sensitivity of the order value, a unified expression of the fractional operators is given. The FDGM(1,1) model with the unified fractional grey generation operator is established. The relationship between the order value and the modeling error distribution is studied.

The expression of the fractional accumulating generation operator and the reducing generation operator can be unified to a simple expression. For −1<r < 1, the fractional grey generation operator satisfies the principle of new information priority. The DGM(1,1) model is a special case of the FDGM(1,1) model with r = 1.

The sensitivity of the unified operator is verified through random numerical simulation method, and the theoretical proof was not yet possible.

The FDGM(1,1) model has a higher modeling accuracy and modeling adaptability than the DGM(1,1) by optimizing the order.

The expression of the fractional accumulating generation operator and the reducing generation operator is firstly unified. The FDGM(1,1) model with the unified fractional grey generation operator is firstly established. The unification of the fractional accumulating operator and the reducing operator improved the theoretical basis of grey generation operator.

The online-to-offline (O2O) business is developing rapidly and is highly popular in many countries. Nevertheless, O2O suffers from a large number of customer complaints that result in consumer loss. Focusing on the O2O context, this study integrates expectation disconfirmation theory (EDT) and justice theory to investigate consumers' dissatisfaction toward O2O websites.

A research model was proposed and tested using 329 survey responses.

Results show that the identified website disconfirmation and offline service disconfirmation could lead to consumer dissatisfaction. Importantly, the impacts of disconfirmation factors are contingent upon the justice perception of consumers. When a transaction is perceived as unfair, website disconfirmation arouses a higher level of dissatisfaction, and the negative emotions could transfer from O2O and damage the website's reputation.

This study explores the continuance intentions of customers toward O2O websites from a dissatisfaction perspective, with insights for future service studies and O2O service managers.

The purpose of this paper is to predict and control the composition during laser additive manufacturing, since composition control is important for parts manufactured by laser additive manufacturing. Aluminum and steel functionally graded material (FGM) were manufactured by laser metal deposition, and the composition was analyzed by means of spectral analysis simultaneously.

The laser metal deposition process was carried out on a 5 mm thick 316L plate. Spectral line intensity ratio and plasma temperature were chosen as two main spectroscopic diagnosis parameters to predict the compositional variation. Single-trace single-layer experiments and single-trace multi-layer experiments were done, respectively, to test the feasibility of the spectral diagnosis method.

Experiment results showed that with the composition of metal powder changing from steel to aluminum, the spectral intensity ratio of the characteristic spectral line is proportional to the elemental content in the plasma. When the composition of deposition layers changed, the characteristic spectrum line intensity ratio changed obviously. And the linear chemical composition analysis results confirmed the gradient composition variation of the additive manufacturing parts. The results verified the feasibility of composition analysis based on spectral information in the laser additive manufacturing process.

The composition content of aluminum and steel FGM was diagnosed by spectral information during laser metal deposition, and the relationship between spectral intensity and composition was established.