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– The purpose of this paper is to investigate similar and different wayfinding strategies used by novice and expert patrons at an academic library.
Abstract
Purpose
The purpose of this paper is to investigate similar and different wayfinding strategies used by novice and expert patrons at an academic library.
Design/methodology/approach
The study employed a usability study approach. In total, 12 people, places, or things were identified as important for students to be able to locate within an academic library. Students from one of three groups (high school, freshmen, and seniors) were randomly assigned a scenario requiring them to find the indicated person, place, or thing. Student researchers video recorded participants and took field notes during the wayfinding activity and conducted an interview about participant’s experience following the exercise.
Findings
Total and average time needed to locate the person, place, or thing indicated in the scenario were determined for each group. In addition, wayfinding tools (signs, maps, help desks, technology, and experience) used by participants were identified.
Originality/value
The research compares novice and expert wayfinding strategies. It is unique in its use of student researchers as part of a sociology class project, to collect and analyze the data.
Details
Keywords
Justyna Dobroszek, Paulo Mourao and Lena Grzesiak
The purpose of this paper is to demonstrate the similarities and differences of occupational identity among logistics managers, controllers and specialists.
Abstract
Purpose
The purpose of this paper is to demonstrate the similarities and differences of occupational identity among logistics managers, controllers and specialists.
Design/methodology/approach
After a thorough review of the literature, the authors opted for desk research and content analysis of job advertisements for these three occupations as the major research method, focusing on a sample of 60 Polish and German advertisements.
Findings
The analysis of these data confirmed that the three occupations have their own identity (although there is a certain closeness between controllers and managers), but, from a holistic perspective of logistics management considering current trends in logistics, these three occupations should be integrated as a whole.
Originality/value
This has been the first paper comparing ads focused on logistics professionals in two relevant European economies in terms of logistics development: Poland and Germany.
Details