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Article
Publication date: 13 May 2019

Mechanical Turk and the gig economy: exploring differences between gig workers

Melissa G. Keith, Peter Harms and Louis Tay

The purpose of this paper is to provide an investigation of how different types of gig workers engage in the gig economy. Specifically, the authors distinguish between…

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Abstract

Purpose

The purpose of this paper is to provide an investigation of how different types of gig workers engage in the gig economy. Specifically, the authors distinguish between workers who view gig work as primary income (or not) and those workers who view it as a job (or not).

Design/methodology/approach

In total, 1,190 Mechanical Turk (MTurk) workers completed surveys across two studies examining whether types of workers differ based on demographic characteristics, utilization of MTurk, why they participate in the gig economy on MTurk (i.e. push and pull factors) and how this impacts life satisfaction.

Findings

Workers relying on MTurk as a primary income had lower incomes and spent more time completing large numbers of work units. This group of workers also reported fewer pull factors (e.g. enjoyment) as a reason for working in the gig economy and had lower levels of self-reported current and predicted future life satisfaction. Individuals who view MTurk as a job were more likely to treat MTurk like a job – engaging in online communities and having a regular work schedule. These workers were more likely to report pull factors (e.g. enjoyment and challenge) and did not differ on life satisfaction.

Originality/value

The current research contributes to our understanding of MTurk, one of the largest online platforms for gig work, as part of the diverse gig economy and highlights potential areas for future research.

Details

Journal of Managerial Psychology, vol. 34 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/JMP-06-2018-0228
ISSN: 0268-3946

Keywords

  • Employment
  • Well-being
  • Labour
  • Temporary workers

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Book part
Publication date: 17 August 2020

Worker Health and Well-Being in the Gig Economy: A Proposed Framework and Research Agenda

Melissa G. Keith, Peter D. Harms and Alexander C. Long

Despite widespread interest in the gig economy, academic research on the topic has lagged behind. The present chapter applies organizational theory and research to compose…

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Abstract

Despite widespread interest in the gig economy, academic research on the topic has lagged behind. The present chapter applies organizational theory and research to compose a working model for understanding participation in the gig economy and how gig work may impact worker health and well-being. Drawing from past research this chapter defines the gig economy in all its diversity and advances a framework for understanding why individuals enter into gig economy. Next, the authors discuss how various characteristics of the gig economy and gig workers can be understood as both demands and resources that influence how gig work is likely to be experienced by the individual. To understand how these characteristics are likely to influence worker health and well-being, we draw from past research on alternative work arrangements and entrepreneurship, as well as the limited extant research on the gig economy. Finally, a research agenda is proposed to spur much needed research on the gig economy and its workers.

Details

Entrepreneurial and Small Business Stressors, Experienced Stress, and Well-Being
Type: Book
DOI: https://doi.org/10.1108/S1479-355520200000018002
ISBN: 978-1-83982-397-8

Keywords

  • Gig economy
  • gig work
  • stress
  • well-being
  • occupational health
  • alternative work arrangements

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Book part
Publication date: 17 August 2020

Prelims

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Entrepreneurial and Small Business Stressors, Experienced Stress, and Well-Being
Type: Book
DOI: https://doi.org/10.1108/S1479-355520200000018001
ISBN: 978-1-83982-397-8

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Case study
Publication date: 20 January 2017

Best Buy: Investing in Language Learning

Kenneth M. Eades, Keith Dickey, Jordhy Ledesma, Jennifer Frazier, Duane Sider and Melissa Johnson

After observing customer interactions in a Best Buy in Dallas, the regional HR manager considers training sales representatives in a second language. Considering that the…

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After observing customer interactions in a Best Buy in Dallas, the regional HR manager considers training sales representatives in a second language. Considering that the store's regional customer base ranges between 13% and 30% Latino, she believes it may be a prudent option and immediately thinks of Rosetta Stone software as a cost-effective approach. Yet she still must translate her instincts into a quantifiable, tangible return on investment, particularly under demanding economic conditions.

Details

Darden Business Publishing Cases, vol. no.
Type: Case Study
DOI: https://doi.org/10.1108/case.darden.2016.000041
ISSN: 2474-7890
Published by: University of Virginia Darden School Foundation

Keywords

  • cash flow analysis
  • internal rate of return

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Article
Publication date: 7 November 2008

Generational differences in personality and motivation: Do they exist and what are the implications for the workplace?

Melissa Wong, Elliroma Gardiner, Whitney Lang and Leah Coulon

The purpose of this research is to examine whether personality and motivational driver differences exist across three generations of working Australians: Baby Boomers, Gen…

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Abstract

Purpose

The purpose of this research is to examine whether personality and motivational driver differences exist across three generations of working Australians: Baby Boomers, Gen Xs, and Gen Ys.

Design/methodology/approach

Using the Occupational Personality Questionnaire and the Motivation Questionnaire, the study examined cross‐sectional differences in personality and motivational drivers across three generations.

Findings

The results are not supportive of the generational stereotypes that have been pervasive in the management literature and the media. Specifically, few meaningful differences were found between the three generations. Moreover, even when differences have been observed, these have related more to age than generation.

Research limitations/implications

One of the key limitations is the use of cross‐sectional data. To further explore this issue, it would be interesting to undertake a longitudinal study to assess personality preferences and motivational drivers of the different generations, when the participants are at the same age or the same point in their career.

Practical implications

The research emphasizes the importance of managing individuals by focusing on individual differences rather than relying on generational stereotypes, which may not be as prevalent as the existing literature suggests.

Originality/value

Managers and HR professionals may find the lack of differences across generations interesting and refreshing, in contrast with the popular management literature.

Details

Journal of Managerial Psychology, vol. 23 no. 8
Type: Research Article
DOI: https://doi.org/10.1108/02683940810904376
ISSN: 0268-3946

Keywords

  • Age groups
  • Personality
  • Motivation (psychology)

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Article
Publication date: 11 February 2019

Exploring the preliminary development of the Community Equity Literacy Leadership Assessment (CELLA) for school leaders

Terrance Green and Melissa Rodgers

The purpose of this paper is to describe the ongoing, iterative and empirical work to develop, test and revise the Community Equity Literacy Leadership Assessment (CELLA…

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Abstract

Purpose

The purpose of this paper is to describe the ongoing, iterative and empirical work to develop, test and revise the Community Equity Literacy Leadership Assessment (CELLA) for principals through several studies: a sorting study and expert panel survey review.

Design/methodology/approach

This study employs several survey development methods, including a sorting study and expert panel survey review.

Findings

The findings suggest that each study improved the CELLA’s items and provided useful learning for future testing cycles of inquiry.

Originality/value

Research suggests that principal leadership is a significant aspect of equitable and authentic school–family–community engagement. However, there is a paucity of theoretically grounded and psychometrically sound instruments to assess principals’ knowledge and skills in this area. To address this gap, the authors developed the CELLA for school leaders and their leadership teams.

Details

Journal of Educational Administration, vol. 57 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/JEA-05-2017-0058
ISSN: 0957-8234

Keywords

  • Leadership development
  • Leadership
  • Measurement
  • Community relations

Content available
Book part
Publication date: 6 November 2020

References

Cheryl K. Crawley

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Native American Bilingual Education
Type: Book
DOI: https://doi.org/10.1108/S1529-210X20200000014009
ISBN: 978-1-83909-477-4

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Book part
Publication date: 17 December 2005

Charting Gender: The Success of Female Acts in the U.S. Mainstream Recording Market, 1940–1990

Timothy J. Dowd, Kathleen Liddle and Maureen

Research on creative workers speaks to the relative lack of job opportunities available, the role that changing production logics play in shaping such opportunities, and…

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Research on creative workers speaks to the relative lack of job opportunities available, the role that changing production logics play in shaping such opportunities, and gender disparities in success. Tracking 22,561 hits found on Billboard's mainstream charts, we examine various factors that may spur or hamper the success of female recording acts. We find that the expanding logic of decentralized production eliminates the negative effect of concentration on the success of female acts and that the presence of successful female acts in one period bodes well for subsequent female acts, until a glass ceiling of sorts is reached.

Details

Transformation in Cultural Industries
Type: Book
DOI: https://doi.org/10.1016/S0733-558X(05)23003-3
ISBN: 978-1-84950-365-5

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Book part
Publication date: 1 January 2005

Consumer Information Acquisition

Lan Xia and Kent B. Monroe

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Review of Marketing Research
Type: Book
DOI: https://doi.org/10.1108/S1548-6435(2004)0000001007
ISBN: 978-0-85724-723-0

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Book part
Publication date: 1 January 2009

Consumer Judgment from a Dual-Systems Perspective

Samuel D. Bond, James R. Bettman and Mary Frances Luce

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Abstract

Details

Review of Marketing Research
Type: Book
DOI: https://doi.org/10.1108/S1548-6435(2008)0000005005
ISBN: 978-0-85724-727-8

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