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This study aims to investigate the effects of moral hazard on quality and satisfaction of public–private–partnership (PPP) construction projects in Ghana.

After undertaking a literature review, questionnaires were used to elicit responses from respondents. Population consisted of quantity surveyors, project managers, procurement officers, consultants, public agency officers involved in PPP projects, private partners and contractors. A total of 211 questionnaires were received from 250 distributed. Purposive and snowballing sampling techniques were adopted. Analytical tools were Cronbach’s alpha for testing reliability, regression, mean score ranking and relative importance index.

Reduced mutual trust and respect, poor clarity of project objectives; consequence on decision-making; less effective construction process; and increased construction risks were the significant effects of moral hazard on satisfaction of PPP construction projects. Value-based effects; manufacturer-based effects; product-based effects; user-based effects; and transcendent-based effects were the significant effects of moral hazard on quality of PPP construction projects.

Construction stakeholders involved in delivering PPP projects ought to take note of the findings and recommendations arising. Further studies should explore the effects on other project performance indicators apart from satisfaction and quality.

This paper extends knowledge in the area of exploring the effects of moral hazard on PPP project satisfaction and quality. The findings are beneficial to both academia and industry practitioners.

This paper aims to investigate the value management workshop process and specifically identifies the roles and responsibilities of the quantity surveyor within this. Information accrued is then used to develop a novel template value management workshop that provides a platform for educating future quantity surveying and other construction professionals.

This research adopts a mixed philosophical epistemological design that uses interpretivism with elements of postpositivism. Specifically, a cross-sectional study of extant literature informs the development of a structured questionnaire that is posed to focus group participants (consisting of experienced industrial practitioners) to secure qualitative feedback and validate the template.

Research findings reveal that the roles and responsibilities of the quantity surveyor in the value management workshop process have hitherto received scant academic attention. Additionally, literature has revealed that available information on workshop content is limited, leading to ineffective studies. There has also been a miscommunication among construction practitioners in relation to the quantity surveyor’s role in the workshop process. Following extensive research, a novel template has been created which identifies the content of each workshop session alongside the roles and responsibilities of the quantity surveyor (and other construction professionals) which can be used for educational purposes.

The literature revealed that scant academic and professional governing body(ies) attention has been paid to the education and training of future generations of quantity surveyors involved in value management. Specifically, there is limited applied case study evidence to investigate this phenomenon and, hence, the workshop curricular presents advance knowledge in this respect and provides a practical template solution.

The purposes of this paper are to identify the most significant job-related stressors that influence construction project professionals’ safety, identify the form of stresses and job burnout experienced by construction professionals and investigate the impact of stress and job burnout on safety performance from the perception of construction project professionals in the Gaza Strip construction industry. Construction is characterized as a stressful industry, which influences the safety performance of construction personnel, especially when the stress transfers into burnout.

The views of a variety of construction professionals operating in Gaza Strip were sought using a questionnaire survey. Project managers, project coordinators and site engineers were targeted. Of the 45 questionnaires distributed, 33 were returned. Data were analyzed using the relative importance index (RII), Pearson correlation and regression analysis that used one-way ANOVA test.

Findings revealed that an organizational stressor is the major contributor to physical stress, behavioral stress and job burnout. In addition, the findings showed that construction professionals suffered from emotional stress and invisible burnout. Of significance, the findings revealed that job stresses and job burnout did not affect safety performance in the Gaza Strip construction industry because the first priority for most construction professionals was to maintain permanent employment and, therefore, stresses were often hidden.

This study is limited by its small sample size. However, the findings represent novel results, which can be taken into consideration by construction organizations.

The findings may help construction organizations in the Gaza Strip to understand job stressors’ factors, which affect construction project professionals to help minimize or eliminate their impact on safety performance and, hence, improve productivity in construction projects. Furthermore, the study promotes personnel health and safety and enhancement of the quality of work and construction workers’ personal life. The recommendation of this study may also apply to other developing countries.

The study contributes to the overall body of knowledge relevant to job stress and burnout in the construction industry of developing countries. It draws attention to the interrelationship between stressors, stresses, burnout and safety performance, and it illustrates a new form of burnout that is invisible burnout.