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Article
Publication date: 12 August 2022

Meenakshi Sharma

The learning environment is not a vacuum, but rather is rich in social contexts with innumerable points, interests, and beliefs. This takes one of the concepts of “social…

Abstract

Purpose

The learning environment is not a vacuum, but rather is rich in social contexts with innumerable points, interests, and beliefs. This takes one of the concepts of “social learning” which is not just a natural occurring phenomenon but also a way of organizing learning and communities of learners. Social Learning (SL) tends to refer to learning that takes place when divergent interests, norms and values of reality meet in an environment that is conducive to learning. This paper helps to determine the impact of SL forms on environmentally sustainable consumption behavior among school children.

Design/methodology/approach

After conducting an experimental study among school children, data were analyzed using ANOVA. The total sample size was 760.

Findings

SL forms as an intervention influence environmentally sustainable consumption behavior (ESCB) among school children. The findings of this paper suggest that SL techniques such as visuals had been able to positively impact the constructs like knowledge, comprehension, and application. This was very much supported by observations of children, interactions with them and the upfront support provided by school and teachers.

Research limitations/implications

Based on the result, the paper identified that although SL forms influence the ESCB, there is a need to identify the most effective SL forms having impact on ESCB.

Practical implications

This study will help marketers to understand that what type of learning forms can be used to enhance the environmentally sustainable consumption behavior among children.

Originality/value

This paper is completely an original work carried out by the author.

Details

International Journal of Educational Management, vol. 36 no. 7
Type: Research Article
ISSN: 0951-354X

Keywords

Article
Publication date: 6 October 2022

Meenakshi Sharma, Rupesh Kumar and Pradeep Chauhan

Suppliers and marketers have started planning toward postpandemic scenarios where logistics and retail will happen in a new way with the help of technological advances. This shift…

Abstract

Purpose

Suppliers and marketers have started planning toward postpandemic scenarios where logistics and retail will happen in a new way with the help of technological advances. This shift means new challenges for manufacturers, suppliers and retailers, and there is a need for strategic sourcing decisions for a robust supply chain system, logistics and on-time delivery system, as consumers have shown a positive change in online buying behavior. Furthermore, with digital transformation, customers are expected to not return to traditional buying. Hence, it becomes essential to identify the factors acting as enablers of online purchase behavior for sustainable digital business. This study aims to analyze the positive shifts in online purchasing by consumers, identify and model the enablers of positive transformations in online purchasing by consumers.

Design/methodology/approach

The interpretative structural modeling (ISM) technique is used to draw the interrelationships among the variables and their impact on online buying. A context-oriented relationship among the factors has been set up through the expert opinion technique. A total of 40 specialists have been approached for this. ISM with Matrice d’impacts croisés multiplication appliquée á un classment (MICMAC) analysis was used to prioritize these drivers, identify the most critical factors and establish a driver-dependence relationship among these drivers.

Findings

Several significant categories of enablers like health, trust, convenience, work from home, referral buying, panic purchase and overstocking possess a strong influence on the shift to online due to the pandemic. The results will help the policymakers, suppliers, retailers, managers and practitioners with insights to plan, prepare for challenges and make decisions toward preparation and shifting to the emergent digital world. In addition, the study provides academicians scope for further research in the related area.

Research limitations/implications

Consumer behavior significantly impacts retail and supply chain business, as it is an interface with the customer and links between a manufacturer and a customer. This study provides an insight into the shift in purchase behavior which can help suppliers in this transition phase to be better prepared for tomorrow to achieve sustainable competitive advantage.

Originality/value

This study assists practitioners and researchers in understanding the interrelationships among the factors using ISM-MICMAC analysis in a realistic way rather than daydreaming with overambitious goals.

Details

Journal of Global Operations and Strategic Sourcing, vol. 16 no. 2
Type: Research Article
ISSN: 2398-5364

Keywords

Article
Publication date: 1 December 2002

Peter A.C. Smith and Meenakshi Sharma

Contends that organizations designed according to current theories require that traits of leadership and personal responsibility be developed in employees at all levels of the…

1607

Abstract

Contends that organizations designed according to current theories require that traits of leadership and personal responsibility be developed in employees at all levels of the organization, not just the formal leaders. Asserts that to develop these traits, organizations must strike an adequate balance between rationality/technical efficiency and non‐rational factors such as emotion. States that organizations currently operate with a facade of rationality, ignoring emotional reality. Argues that leverage for such change lies in working at team/group level meetings, changing the quality of interactions to enhance authenticity and create emotional openness. Maintains that action learning has so far proven the best vehicle for releasing emotional energy into the workplace if facilitators are utilized who can enrich the action learning process with skills drawn from disciplines such as counseling, Gestalt, psychodynamics, and psychoanalysis. Claims that familiarity with the principles of Eastern philosophies is also helpful.

Details

The Learning Organization, vol. 9 no. 5
Type: Research Article
ISSN: 0969-6474

Keywords

Article
Publication date: 15 October 2019

Keshab Ray and Meenakshi Sharma

There is a lacuna in research work in terms of understanding how Indian IT organizations can become global brands. Benchmarking has not received much attention in marketing…

Abstract

Purpose

There is a lacuna in research work in terms of understanding how Indian IT organizations can become global brands. Benchmarking has not received much attention in marketing literature due to lack of benchmarking framework, and IT organizations are yet to make progress in benchmarking. The purpose of this paper is to examine the impact of brand strength on global branding by developing a conceptual benchmarking framework for Indian IT organizations.

Design/methodology/approach

Semi-structured in-depth interviews are conducted with thirty middle-level managers from two Indian IT organizations, two US-based global IT organizations and one UK-based leading bank, which is a customer of these IT organizations.

Findings

Results show a positive relationship between brand strength and global branding, between customer loyalty and global branding, between brand loyalty and competitive advantage and between global branding and competitive advantage. Indian IT organizations can benchmark global IT organizations to improve delivering brand promise, positioning, awareness building and authenticity toward making Indian IT organizations future ready to address the entire breadth of opportunities in the evolving world of cloud and digital.

Practical implications

This research helps managers with a brand strength-based benchmarking framework toward global branding of Indian IT organizations.

Social implications

IT is instrumental for rapid growth of Indian’s economy. India should optimally utilize its greatest wealth, its human potential, with the latent global demand in IT through building global IT brands.

Originality/value

The originality of the study lies in conducting a qualitative study on global branding of Indian IT organizations and also proposing a conceptual benchmarking framework. The study further validates the model using qualitative analysis.

Details

Benchmarking: An International Journal, vol. 27 no. 2
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 8 February 2011

Raman Sharma, Meenakshi Sharma and R.K. Sharma

Against a background of growing consumerism, satisfying patients has become a key task for all healthcare activities. Satisfaction in service provision is increasingly being used…

1478

Abstract

Purpose

Against a background of growing consumerism, satisfying patients has become a key task for all healthcare activities. Satisfaction in service provision is increasingly being used as a measure of health system performance. Satisfaction manifests itself in the distribution, access and utilization of health services. This paper aims to address these issues.

Design/methodology/approach

A cross sectional study was conducted to assess the patient satisfaction level visiting the hospital with the objectives to know the behavior and clinical care by the clinicians and para‐medical staff and in terms of amenities available. A pre‐designed and pre‐tested structured questionnaire was given to the respondents after the patients had undergone consultation with the doctor. A proportionate random sampling was done to select the subjects.

Findings

It was found that average time spent by respondents for registration was 33.20 minutes. The overall satisfaction regarding the doctor‐patient professional and behavioral communication was more than 80 per cent at almost all the levels of health care facilities. In total, 55 per cent of respondents opined that doctors have shown little interest to listen to their problem while 2/3 opined that doctors used medical and technical terms to explain their illness and its consequences. More than 70 per cent satisfaction level was observed with staff of laboratories and security personnel with their cooperation and sympathetic nature. More than 80.0 per cent were satisfied with basic amenities. Of these, 40.0 per cent were of the view that services were costlier than their affordability.

Originality/value

This is the first ever study conducted to assess the patient satisfaction level in a premier multi‐specialty hospital of North India.

Details

Leadership in Health Services, vol. 24 no. 1
Type: Research Article
ISSN: 1751-1879

Keywords

Article
Publication date: 1 October 2002

Peter A.C Smith and Meenakshi Sharma

Proposes that to optimize enterprise performance and longevity, organizations must develop and sustain appropriate traits of personal responsibility and leadership in all…

2696

Abstract

Proposes that to optimize enterprise performance and longevity, organizations must develop and sustain appropriate traits of personal responsibility and leadership in all employees. Contends that this is feasible and describes how it can be accomplished. Part 1 of this paper deal with shaping and harmonizing the high performance drivers. Part 2, which will appear in Management Decision Vol. 40 No. 9, will deal with optimally shaping and harmonizing focus, will and capability.

Details

Management Decision, vol. 40 no. 8
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 1 November 2002

Peter A.C. Smith and Meenakshi Sharma

Proposes that to optimize enterprise performance and longevity organizations must develop and sustain appropriate traits of personal responsibility and leadership in all…

2053

Abstract

Proposes that to optimize enterprise performance and longevity organizations must develop and sustain appropriate traits of personal responsibility and leadership in all employees. Contends that this is feasible and describes how it can be accomplished. Part 1 of this paper dealt with shaping and harmonizing the high‐performance drivers and appeared in Management Decision, Vol. 40 No. 8. Part 2 now deals with optimally shaping and harmonizing focus, will and capability.

Details

Management Decision, vol. 40 no. 9
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 11 July 2016

Jessica Ayensu, Reginald Adjetey Annan, Anthony Edusei and Eric Badu

The nutritional status of a woman before and during pregnancy is important for a healthy pregnancy outcome. The increasing prevalence of maternal overweight and obesity worldwide…

Abstract

Purpose

The nutritional status of a woman before and during pregnancy is important for a healthy pregnancy outcome. The increasing prevalence of maternal overweight and obesity worldwide has become a problem of concern among public health professionals. The purpose of this paper is to review the evidence regarding the impact of maternal weight on pregnancy outcomes to facilitate the provision of evidence-based information to pregnant women during antenatal clinics in Ghana.

Design/methodology/approach

A search was conducted in PubMed, PLOS ONE, Cochrane, Embase and bibliographies for all studies on maternal weight and pregnancy outcomes published from January 2000 to May 2013. The key words used for the search were: “pre-pregnancy BMI”, “gestational weight gain”, “maternal weight”, “pregnancy outcomes” and “birth outcomes”.

Findings

The search yielded 113 papers; out of these, 35 studies were included in the review after exclusion of duplicates and irrelevant papers. Excluded papers included animal studies and human studies that did not meet inclusion criteria.

Research limitations/implications

The review only considered papers published from 2000 to 2013 and might have left out other important papers published before 2000 and after 2013.

Practical implications

The origins of the studies included in the review suggest paucity of studies on maternal weight and pregnancy outcomes in developing countries where there is a double burden of malnutrition. There is the need for more studies to be initiated in this area.

Social implications

Results of this review have revealed that the extremes of maternal weight prior to and during pregnancy increase the risk of maternal and fetal complications.

Originality/value

This paper provides evidential information on the impact of maternal weight on pregnancy outcomes for counseling during antenatal clinics.

Details

Nutrition & Food Science, vol. 46 no. 4
Type: Research Article
ISSN: 0034-6659

Keywords

Article
Publication date: 16 February 2021

Jennifer Cherneski

The purpose of this research is to reveal the gendered nature of social arrangements in order to bring to the surface the hidden discourses that mediate the opportunities of women…

Abstract

Purpose

The purpose of this research is to reveal the gendered nature of social arrangements in order to bring to the surface the hidden discourses that mediate the opportunities of women leaders in the field of corporate social responsibility (CSR) and sustainability.

Design/methodology/approach

The author uses critical sense-making (CSM) to analyze interviews with CSR leaders toward understanding the interconnected layers of influences they draw from as they make sense of their experiences.

Findings

Despite the positioning of women as being untapped resources within CSR, the reality within CSR leadership indicates that resilient, stereotypical social constructions of gender are being (re)created. However, cues can disrupt the ongoing process of sense-making and create shocks that represent opportunities for resistance as discriminatory practices are revealed.

Research limitations/implications

Applying CSM as a methodology and to the field of CSR adds a component to CSR and gender scholarship that is currently missing. CSM as a methodology bridges broader sociocultural discourses and the local site of sense-making, making visible the structures and processes that enable some narratives to become legitimized by the formative context and protect the status quo.

Social implications

If these leaders are able to use their discursive power to establish an alternate, dominant narrative throughout their organizations – a culture of emotional empathy within CSR – alternate meanings about the nature and purpose of CSR may emerge while highlighting the need for change.

Originality/value

Applying CSM as a methodology and to the field of CSR adds a component to CSR and gender scholarship that is currently missing. CSM as a methodology bridges broader sociocultural discourses and the local site of sense-making, making visible the structures and processes that enable some narratives to become legitimized by the formative context and protect the status quo.

Details

Qualitative Research in Organizations and Management: An International Journal, vol. 16 no. 3/4
Type: Research Article
ISSN: 1746-5648

Keywords

Article
Publication date: 4 June 2020

Moruf Akin Adebowale, Khin T. Lwin and M. A. Hossain

Phishing attacks have evolved in recent years due to high-tech-enabled economic growth worldwide. The rise in all types of fraud loss in 2019 has been attributed to the increase…

1370

Abstract

Purpose

Phishing attacks have evolved in recent years due to high-tech-enabled economic growth worldwide. The rise in all types of fraud loss in 2019 has been attributed to the increase in deception scams and impersonation, as well as to sophisticated online attacks such as phishing. The global impact of phishing attacks will continue to intensify, and thus, a more efficient phishing detection method is required to protect online user activities. To address this need, this study focussed on the design and development of a deep learning-based phishing detection solution that leveraged the universal resource locator and website content such as images, text and frames.

Design/methodology/approach

Deep learning techniques are efficient for natural language and image classification. In this study, the convolutional neural network (CNN) and the long short-term memory (LSTM) algorithm were used to build a hybrid classification model named the intelligent phishing detection system (IPDS). To build the proposed model, the CNN and LSTM classifier were trained by using 1m universal resource locators and over 10,000 images. Then, the sensitivity of the proposed model was determined by considering various factors such as the type of feature, number of misclassifications and split issues.

Findings

An extensive experimental analysis was conducted to evaluate and compare the effectiveness of the IPDS in detecting phishing web pages and phishing attacks when applied to large data sets. The results showed that the model achieved an accuracy rate of 93.28% and an average detection time of 25 s.

Originality/value

The hybrid approach using deep learning algorithm of both the CNN and LSTM methods was used in this research work. On the one hand, the combination of both CNN and LSTM was used to resolve the problem of a large data set and higher classifier prediction performance. Hence, combining the two methods leads to a better result with less training time for LSTM and CNN architecture, while using the image, frame and text features as a hybrid for our model detection. The hybrid features and IPDS classifier for phishing detection were the novelty of this study to the best of the authors' knowledge.

Details

Journal of Enterprise Information Management, vol. 36 no. 3
Type: Research Article
ISSN: 1741-0398

Keywords

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