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Article
Publication date: 1 April 1992

Carol Baker and William H. Ross

The present study attempted to replicate the findings of Kolb's research identifying two groups of mediators, which she labeled “Dealmakers” and “Orchestrators.”…

Abstract

The present study attempted to replicate the findings of Kolb's research identifying two groups of mediators, which she labeled “Dealmakers” and “Orchestrators.” Seventy‐seven mediators were presented with a written dispute and asked to react the likelihood that they would use each of nine different mediation techniques. The techniques corresponded to Sheppard's taxonomy of Process Control, Content Control, and Motivational Control techniques. They also rated the perceived effectiveness of each of these three types of control with the dispute. Based upon their responses, the mediators were separated into groups using average‐link cluster analysis. The results suggested four clusters: Cluster 1 members corresponded to Kolb's “Dealmakers,” relying upon Process, Content, and Motivational Control techniques. Cluster 2 members did not correspond to either of Kolb's classifications, choosing to use Content and Motivational Control strategies. Cluster 3 members were similar to Kolb's “Orchestrators;” members of this cluster relied upon Process and Content Control techniques only. Cluster 4 members were reluctant to use any of the control strategies. These findings suggest a partial replication and extension of Kolb's initial work. Implications for future research are discussed.

Details

International Journal of Conflict Management, vol. 3 no. 4
Type: Research Article
ISSN: 1044-4068

Abstract

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Advances in Industrial & Labor Relations
Type: Book
ISBN: 978-0-76230-853-8

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Book part
Publication date: 2 December 2019

Aleksei V. Bogoviz, Svetlana V. Lobova, Yulia V. Ragulina, Alexander N. Alekseev and Karine S. Khachaturyan

The purpose of the work is to determine the role and functions of mediator in the process of decision-making in modern business systems.

Abstract

Purpose

The purpose of the work is to determine the role and functions of mediator in the process of decision-making in modern business systems.

Methodology

The methods of systematization, classification, structural and functional, comparative and logical analysis, and formalization are used.

Conclusions

Six types of mediator are used: state regulator or independent organization, regulator of integration association, psychologist and pedagogue, business consultant, top manager, and auditor (controller). It is shown that the role of mediator in the process of decision-making in modern business systems consists in quick overcoming of emerging contradictions with their functioning and development and preventing their turning into conflicts and crises. Mediator can perform the following functions in the process of decision-making in modern business systems: provision of balance of interests of business and society, provision of balance of interests of business system and integration association of which it is a participant, management of conflicts of interests of employees during collective decision-making, provision of balance of interests of employees and business managers, solving contradictions of interests of business managers, and monitoring and control over observation of laws and interests of business owners. A generalized structural and logical scheme of mediative solution of contradictions during decision-making in a modern business system is compiled.

Originality/Value

It is substantiated that mediation could be in high demand by modern business systems, as it allows for successful overcoming of their internal and external contradictions.

Details

The Leading Practice of Decision Making in Modern Business Systems
Type: Book
ISBN: 978-1-83867-475-5

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Article
Publication date: 4 February 2014

Allard Duursma

A rapidly expanding body of literature on international mediation, as well as the central role international mediation plays in modern-day conflict resolution, make it…

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3303

Abstract

Purpose

A rapidly expanding body of literature on international mediation, as well as the central role international mediation plays in modern-day conflict resolution, make it necessary to review and analyze this vastly evolving field of study. This study seeks to review the most significant trends and debates in the literature on international mediation, with an emphasis on the literature of the past six years.

Design/methodology/approach

Reflecting Wall et al.'s staged conceptualization of the mediation process; this review essay is divided in three sections that cover the antecedents of mediation, possible mediation approaches, and the outcomes these approaches yield – making it possible to review and analyze the diverse sets of theories within the field of mediation, as well the various methodological approaches employed to test these theories.

Findings

Much research to date has focused on how international mediation in armed conflicts affects the likelihood of reaching a negotiated agreement, while other possible outcomes of mediation have been understudied. Accordingly, research needs to be done on the effects of mediation attempts that did not lead to a peace agreement, as well as the accumulative effect of peace agreements. Furthermore, the relation between negative peace and mediation has been studied extensively, but how mediation affects the degree of positive peace has received scant scholarly attention. Finally, the interlinkages between the different phases of the mediation process need to be examined more extensively.

Originality/value

This review identifies the state of the art knowledge concerning the international mediation process, which allows peacemakers to make informed decisions in order to prevent and resolve armed conflict in the twenty-first century.

Details

International Journal of Conflict Management, vol. 25 no. 1
Type: Research Article
ISSN: 1044-4068

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Article
Publication date: 18 November 2020

Bharti Rana and J.N. Chakraborty

This paper aims to study the ability of laccase for decolourisation of reactive dyes in presence and absence of natural and synthetic mediators.

Abstract

Purpose

This paper aims to study the ability of laccase for decolourisation of reactive dyes in presence and absence of natural and synthetic mediators.

Design/methodology/approach

Box–Behnken design was used to optimize the parameters to achieve optimum response value. Preliminary screening using several mediators was performed to evaluate extent of decolourisation for the purpose followed by selection of effective mediators only.

Findings

Laccase performs in acidic pH; increase in temperature enhances its activity. Rate of decolourisation depends on laccase and dye concentration, temperature, pH and treatment time. Out of five mediators studied, HBT, BT and VA showed promising results.

Research limitations/implications

Study on decolourisation was conducted for individual dyes. In some cases, dyes are applied in combination which requires further study for authentication of data.

Practical implications

Decolourisation with laccase has been found to be a promising technology in waste water treatment. However, selection of mediator remains a crucial factor.

Social implications

Reactive dyes are self-hydrolysed over time under natural conditions and extent of decolourisation depends on concentration of dye discharged and time spent. If not decolourised quickly, it imposes restriction on use of river water for irrigation.

Originality/value

In this work, activity of various natural and synthetic mediators alongwith laccase was studied to achieve maximum decolourisation which was not studied earlier.

Details

Research Journal of Textile and Apparel, vol. 25 no. 1
Type: Research Article
ISSN: 1560-6074

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Article
Publication date: 14 August 2019

Vijay Kuriakose, Sreejesh S., P.R. Wilson and Anusree MR

The purpose of this study is to examine the differential association of three different workplace conflicts on employee-related outcomes, such as loneliness and…

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1689

Abstract

Purpose

The purpose of this study is to examine the differential association of three different workplace conflicts on employee-related outcomes, such as loneliness and well-being. Further, the study pursues to explore the perceived social support at the workplace as a conditional factor in the relation between different conflict types and employee loneliness.

Design/methodology/approach

The data were collected using a self-administered survey from 554 IT employees. Structural equation modelling (SEM) was used to test the study postulations.

Findings

The findings indicated that all three types of conflicts differently associate on both loneliness and well-being. Besides, it found that loneliness works as a mediator between conflict types and employee well-being. Further, perceived social support at the workplace moderates the relationship between different types of conflict, such as relationship, process, task conflicts and employee loneliness at work.

Practical implications

The study provides helpful directions to HR managers by providing a clear empirical understanding of the types of conflicts and its association on employee-related outcomes. Further, the study highlights the need for developing social support in an organisation during conflict episodes, to manage the adverse association of these conflicts on employee well-being and to restore employee well-being.

Originality/value

To the best of the authors’ knowledge, for the first time, a study has been conducted highlighting the differential association of workplace conflict and employee outcome and indicating its intervening mechanisms and conflict management conditions.

Details

International Journal of Conflict Management, vol. 30 no. 5
Type: Research Article
ISSN: 1044-4068

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Article
Publication date: 2 May 2019

Yasaman Yousefi, Mehdi Jahangiri, Akbar Alidadi Shamsabadi and Afshin Raeesi Dehkordi

Reducing energy consumption of a building may have a significant effect on the energy and environmental costs. Nowadays, energy simulations have come to the aid of…

Abstract

Purpose

Reducing energy consumption of a building may have a significant effect on the energy and environmental costs. Nowadays, energy simulations have come to the aid of engineers in the design and implementation of buildings with a perspective on energy consumption.

Design/methodology/approach

In the current study, the suggested volume of a residential building in the Savadkuh City, Iran, is modeled using Ecotect® software, and the amount of radiation on the sides during various months of the year is studied. Then, using EnergyPlus™ software, climate analyses are performed on the suggested design, and finally, the amount of heating and cooling loads of the building are examined under two difference scenarios of mediator space.

Findings

Results indicated that nearly at all times of the year, both the heating and cooling loads were reduced in the scenario where mediator space had two functions, i.e. as greenhouse and as a space for higher ventilation, compared to the scenario where mediator space did not have a climate role and merely served as an entrance and passageway with rigid dividers.

Originality/value

Nowadays, energy simulations have come to the aid of engineers in the design and implementation of buildings with a perspective on energy consumption. Therefore, in the current study, the suggested volume of a residential building in the Savadkuh City, Iran, is modeled using Ecotect® software, and the amount of radiation on the sides during various months of the year is studied. Then, using EnergyPlus™ software, climate analyses are performed on the suggested design, and finally, the amount of heating and cooling loads of the building are examined under two difference scenarios of mediator space.

Details

Journal of Engineering, Design and Technology , vol. 17 no. 4
Type: Research Article
ISSN: 1726-0531

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Article
Publication date: 13 November 2018

Sanghee Kim

The purpose of this paper is to determine employment satisfaction of middle-aged and older workers who obtain a job after their initial retirement, and describe factors…

Abstract

Purpose

The purpose of this paper is to determine employment satisfaction of middle-aged and older workers who obtain a job after their initial retirement, and describe factors affecting employment satisfaction among workers focusing on family and employment types, and their mediating effects.

Design/methodology/approach

This study performed a secondary data analysis on data from the Korean Longitudinal Study of Aging (fifth wave of KLoSA) of the Korea Employment Information Service. The author used data from 1,307 middle-aged and older workers who obtained a new job after leaving the previous workplace from the 2014 KLoSA, and determined their employment satisfaction, family type and employment type.

Findings

In this study, high scores were indicated in turnover intentions of the participants, and job stability presented was lowest in the subcategories of employment satisfaction. Employment type showed a significant mediation effect between dwelling type and re-employment satisfaction (p<0.05).

Social implications

Middle-aged workers are a key human resource for economic growth in South Korea, which is faced with a “super aging” population. Recently, international society has encountered the same problems of low-birth rate and aging in their economically viable/or engaged. Our society and its members should realize the changes in population structure facing the world today and find effective strategies to stabilize employment among middle-aged workers. This study provides evidence for one of the differing perspectives on understanding employment turnover in middle-aged workers.

Originality/value

The South Korean Government could use this study’s findings in formulating a strategy concerning family types that improves re-employment satisfaction among middle-aged and older workers. Also, the path of mediation effects, such as choice of employment type, will need to apply to a strategy of work stability for middle-aged and older workers.

Details

Working with Older People, vol. 23 no. 1
Type: Research Article
ISSN: 1366-3666

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Article
Publication date: 5 February 2018

Thomas Koch, Jana Vogel, Nora Denner and Sarah Encarnacao

Editors of employee magazines work in a grey area between public relations and journalism. On the one hand, they need to accommodate the company management’s interest in a…

Abstract

Purpose

Editors of employee magazines work in a grey area between public relations and journalism. On the one hand, they need to accommodate the company management’s interest in a positive presentation; on the other, they must meet the employees’ need for objective and independent information. Although employee magazines reach millions of recipients every day, its editors have rarely been the focus of academic work. The purpose of this paper is to change this and scrutinise the way the editors view their professional role and the role conflicts to which they are subjected.

Design/methodology/approach

We conduct 15 qualitative semi-structured interviews with editors of employee magazines to analyse their professional role and possible conflicts in their work.

Findings

The editors’ self-concept varies significantly along two dimensions, which the authors use as the basis for distinguishing four types: the management ambassador, the employee representative, the mediator and the service provider.

Originality/value

The study sheds light on employee magazines, a medium between public relations and journalism that has not been analysed before. It helps to specify the role of these magazines and its editors’ between the expectations of the management and the employees.

Details

Corporate Communications: An International Journal, vol. 23 no. 1
Type: Research Article
ISSN: 1356-3289

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Article
Publication date: 9 May 2016

Carol L. Esmark, Stephanie M. Noble and John E. Bell

This paper aims to examine the impact of an open loyalty programme (anyone can join) versus a selective programme (requirements must be met) to show what types of loyalty…

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2343

Abstract

Purpose

This paper aims to examine the impact of an open loyalty programme (anyone can join) versus a selective programme (requirements must be met) to show what types of loyalty programmes are most effective. In-group identification, gratitude, stage of relationship and visibility are additionally examined.

Design/methodology/approach

Two studies use experimental methodology to initially test the relationships. A third study uses survey and panel data.

Findings

Open programmes lead to more in-group identification, while selective programmes lead to higher levels of gratitude, especially in mature stages. Visible programmes lead to more in-group identification. Industry differences are presented.

Research limitations/implications

The first two studies use a student sample (although Study 3 uses penal data). The research is limited to the variables examined. The findings add to theory by showing differences between open and selective loyalty programmes.

Practical implications

The findings show how different retailer offerings change the value and experience to the customer leading to loyalty intentions. Loyalty programme designers can tailor their programme structure to fit their customers and overall strategy. The findings also shed light on the strategic importance of tiered loyalty programmes.

Originality/value

The examination of how a customer enters a loyalty programme is not in current literature. The research shows how loyalty intentions are impacted by design of the programme, including how a customer signs up for a programme. The mechanisms through which the relationship works increase the understanding of loyalty programme effectiveness.

Details

European Journal of Marketing, vol. 50 no. 5/6
Type: Research Article
ISSN: 0309-0566

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