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Book part
Publication date: 29 August 2007

Toyah L. Miller, María del Carmen Triana, Christopher R. Reutzel and S. Trevis Certo

Mediating effects allow strategic management researchers to understand “black box” processes underlying complex relationships whereby the effect of an independent variable…

Abstract

Mediating effects allow strategic management researchers to understand “black box” processes underlying complex relationships whereby the effect of an independent variable is transmitted to a dependent variable through a third variable. Since the seminal work of Baron and Kenny (1986), advancements have been made in mediation analysis. Thus, literature on the latest techniques for analyzing mediating and intervening varibales is presented. In addition, strategy literature published in the Academy of Management Journal and the Strategic Management Journal between 1986 and 2005 employing tests of mediation is reviewed to better understand how mediation techniques are used by strategy scholars. Finally, implications and limitations of current mediation analysis in strategy research are discussed, and recommendations are provided to strategy scholars examining mediation.

Details

Research Methodology in Strategy and Management
Type: Book
ISBN: 978-0-7623-1404-1

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Article
Publication date: 1 April 1993

Jacob Bercovitch and Allison Houston

This article analyzes two of the determinants of the effectiveness of the mediation process, namely the impact of different mediators and mediation behavior on mediation

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1849

Abstract

This article analyzes two of the determinants of the effectiveness of the mediation process, namely the impact of different mediators and mediation behavior on mediation outcomes in international relations. We review the literature and consider this relationship in terms of specific hypotheses concerning (1) the identity of a mediator, (2) previous interactions with the parties, (3) previous mediation attempts, and (4) the nature of mediation strategy. An original data set of 97 international disputes and 364 mediation attempts in the post‐1945 period is utilized to test our hypotheses. Multivariate analysis suggests the significance of high mediator rank, directive strategy, and close political alignment in achieving successful outcomes. We use these results to posit and test a series of causal models of mediation.

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International Journal of Conflict Management, vol. 4 no. 4
Type: Research Article
ISSN: 1044-4068

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Article
Publication date: 7 January 2020

Shirley Ho, May O. Lwin, Liang Chen and Minyi Chen

Social media use carries both opportunities and risks for children and adolescents. In order to reduce the negative impacts of social media on youth, the authors focus our…

Abstract

Purpose

Social media use carries both opportunities and risks for children and adolescents. In order to reduce the negative impacts of social media on youth, the authors focus our efforts on parental mediation of social media. Specifically, the purpose of this paper is to enhance the conceptualization and operationalization of parental mediation of social media.

Design/methodology/approach

First, the authors conducted focus groups with both children and parents in Singapore to categorize parental mediation strategies for social media and develop an initial scale of these strategies. Then, a survey was conducted with a nationally representative sample of 1,424 child participants and 1,206 parent participants in Singapore to develop and test the scale.

Findings

The focus group results identified four conceptually distinct parental mediation strategies for social media, labeled as active mediation, restrictive mediation, authoritarian surveillance, and non-intrusive inspection, and were used to develop an initial scale of these strategies. Based on the data from survey questionnaires, the authors investigated both inter-item and item-total correlations and performed confirmatory factor analysis (CFA), which developed and validated the scale of parental mediation of social media.

Originality/value

First, this research explained what parents do to manage children’s social media use and identified four conceptually distinct parental mediation strategies of social media, making a significant contribution to the parental mediation theory. Additionally, the research developed the first theory-derived, successively validated and reliable scale in parental mediation of social media.

Details

Internet Research, vol. 30 no. 2
Type: Research Article
ISSN: 1066-2243

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Article
Publication date: 6 September 2021

Elaina Behounek and Michelle Hughes Miller

The purpose of this study is to understand mediation in divorce cases where intimate partner violence (IPV) is a concern. These cases may involve managing power…

Abstract

Purpose

The purpose of this study is to understand mediation in divorce cases where intimate partner violence (IPV) is a concern. These cases may involve managing power imbalances, coercive control or risk for continued violence.

Design/methodology/approach

In this paper, the authors use feminist and sociological theoretical approaches and grounded theory to analyze triangulated ethnographic data to explore how mediators construct and manage the issue of IPV in mediation.

Findings

The results indicate that mediators often share a common discourse about IPV that asserts that mediators are professionals with the skills to both identify IPV and to appropriately conduct mediations where IPV is present. However, to achieve successful mediations mediators sometimes choose to discount the seriousness of IPV in assessments. They also use a set of fluid strategies to handle potential power imbalances that allow them to represent themselves as unbiased, even while those strategies risk the equity of the mediation.

Practical implications

The authors share several strategies that could enhance the social justice of the process for all parties, including uniformity in assessing whether IPV is a concern and oversight of mediators’ practices and training.

Social implications

The results indicate mediators often share a common discourse about IPV that asserts mediators are professionals with the skills to identify IPV and to appropriately conduct mediations where IPV is present. To reach settlement mediators use a set of fluid mediation and accommodation strategies to handle potential power imbalances due to IPV that allow them to represent themselves as impartial, even while those strategies may risk equity in the mediation.

Originality/value

The unique data provide a behind-the-scenes look at mediation generated from participant observation of mediation training and actual mediations, along with interviews with 30 practicing mediators.

Details

Journal of Aggression, Conflict and Peace Research, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1759-6599

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Article
Publication date: 4 February 2014

Yiheng Deng and Kaibin Xu

– This paper aims to explore language strategies and techniques in Chinese mediation that are adopted by mediators to motivate and facilitate compromise among disputants.

Abstract

Purpose

This paper aims to explore language strategies and techniques in Chinese mediation that are adopted by mediators to motivate and facilitate compromise among disputants.

Design/methodology/approach

Ten cases were audio-recorded on the spot, transcribed for analysis in their Chinese form, and then translated into English for English readers. The translation of excerpts used in this paper to demonstrate points was double checked to ensure accuracy. Discourse analysis was adopted to explore the meanings and functions of the utterances in these excerpts.

Findings

It is found that power is embedded in the mediator's position and in his/her role in the mediation. Furthermore, neutrality is less of a concern as compared to justice in the mediator's terms. Finally, socio-cultural indications of the language strategies and techniques were drawn about contemporary Chinese society.

Practical implications

When dealing with Chinese people in conflict, one may emphasize common goals and bring in external reasons such as seniority, face, and status to motivate and facilitate compromise.

Originality/value

Studying transcripts of cases that were recorded in real time and recently is rare in studies of Chinese mediation. Studying what people actually say provides us data in reality, in contrast to the ideals as well as what they say they do in mediation.

Details

International Journal of Conflict Management, vol. 25 no. 1
Type: Research Article
ISSN: 1044-4068

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Article
Publication date: 13 April 2015

Peter T. Coleman, Katharina G. Kugler, Kyong Mazzaro, Christianna Gozzi, Nora El Zokm and Kenneth Kressel

Research on conflict mediation presents a scattered, piecemeal understanding of what determines mediators’ strategies and tactics and ultimately what constitutes…

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1408

Abstract

Purpose

Research on conflict mediation presents a scattered, piecemeal understanding of what determines mediators’ strategies and tactics and ultimately what constitutes successful mediation. This paper presents research on developing a unifying framework – the situated model of mediation – that identifies and integrates the most basic dimensions of mediation situations. These dimensions combine to determine differences in mediator’s strategies that in turn influence mediation processes and outcomes.

Design/methodology/approach

The approach used by this paper was twofold. First, the existing empirical literature was reviewed on factors that influence mediator’s behaviors. Based on the findings of this review, a survey study was conducted with experienced mediators to determine the most fundamental dimensions of mediation situations affecting mediators’ behaviors and mediation processes and outcomes. The data were analyzed through exploratory factor analysis and regression analysis.

Findings

The results of the study show that four of the most fundamental dimensions of mediation situations include: low vs high intensity of the conflict, cooperative vs competitive relationship between the parties, tight vs flexible context and overt vs covert processes and issues. Each of these factors was found to independently predict differences in mediators’ behaviors and perceptions of processes and outcomes. These dimensions are then combined to constitute the basic dimensions of the situated model of mediation.

Originality/value

The situated model of mediation is both heuristic and generative, and it shows how a minimal number of factors are sufficient to capture the complexity of conflict mediation in a wide range of contexts.

Details

International Journal of Conflict Management, vol. 26 no. 2
Type: Research Article
ISSN: 1044-4068

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Article
Publication date: 12 June 2017

Peter T. Coleman, Katharina G. Kugler and Ljubica Chatman

Although mediation has increased considerably in popularity and usage, it lacks a coherent framework and evidence base to illuminate the conditions under which different…

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1722

Abstract

Purpose

Although mediation has increased considerably in popularity and usage, it lacks a coherent framework and evidence base to illuminate the conditions under which different types of mediation strategies are most effective. This has resulted in a wide array of strategies and tactics being offered to mediators, with little sense of which may work best under different conditions. This paper aims to further develop a contingency model of adaptive mediation.

Design/methodology/approach

The current paper extends previous research on adaptive mediation by presenting findings from focus group and survey research with experienced mediators that help to further develop and specify a new adaptive model of mediation.

Findings

The findings support the utility of a contingency model of adaptive mediation based on the four fundamental dimensions of mediation situations (conflict intensity, situational constraints, cooperative vs competitive disputant relationships and overt vs covert issues and processes) for better understanding and predicting changes in mediator strategies independent of mediator style preferences.

Research limitations/implications

The present studies reflect the behavioral tactics experienced mediators recommend when facing the four distinct challenges to mediation. Research has yet to determine whether the sets of tactics recommended would actually be more successfully used in mediations presenting the four challenges. Subsequent research should assess the relative effects of the use of the different behavioral strategies under these conditions.

Originality/value

The program of research described and extended in this paper is an attempt to develop an integrative model of adaptive mediation, which can ultimately enhance the critical link between mediation research on the one hand and mediation practice on the other.

Details

International Journal of Conflict Management, vol. 28 no. 3
Type: Research Article
ISSN: 1044-4068

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Article
Publication date: 16 February 2010

Jean Poitras

Parties' respective share of responsibility in a conflict is a topic that many mediators have difficulty approaching from fear of radicalizing discussions. The present…

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1070

Abstract

Purpose

Parties' respective share of responsibility in a conflict is a topic that many mediators have difficulty approaching from fear of radicalizing discussions. The present paper aims to propose a strategy to help mediators facilitate parties' acknowledgement of their role in the escalation of a conflict.

Design/methodology/approach

The strategy is tested using a quasi‐experimental design using real case mediation in partnership with Commission des normes du travail du Québec (CNT).

Findings

The results indicate that it has a significant impact on the parties' acknowledgement of their share of responsibility, reconciliation and the settlement rate.

Research limitations/implications

Although the research design has good external validity, the strategy should be tested in other settings such as family mediation.

Practical implications

The results show that the parties' perceptions that they played no role in conflict escalation and that the other is responsible for the whole situation are at the heart of any conflict.

Originality/value

This study empirically tests an interesting and valuable approach to mediation.

Details

International Journal of Conflict Management, vol. 21 no. 1
Type: Research Article
ISSN: 1044-4068

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Book part
Publication date: 12 November 2018

Melissa M. Yang

Guided by Bronfenbrenner’s Ecological System’s model, this study documented acculturation and parental involvement in low-income Chinese immigrant homes that serve as…

Abstract

Guided by Bronfenbrenner’s Ecological System’s model, this study documented acculturation and parental involvement in low-income Chinese immigrant homes that serve as predictors of parental mediation. By surveying 165 parents of 3–13-year-old immigrant children, this study found that low-income Chinese parents enacted restrictive mediation the most and exhibited a slow acculturation process even after an average of seven years of emigration. Higher parental acculturation was related to a higher use of active and restrictive mediation. Additionally, different aspects of parental involvement also served as predictors of the three mediation strategies. Chinese cultural emphasis on academic excellence and success was used to help interpret the findings. Future research should consider implementing research-based adult media literacy programs for immigrant parents to help them practice their parental mediation skills in the host culture.

Details

Media and Power in International Contexts: Perspectives on Agency and Identity
Type: Book
ISBN: 978-1-78769-455-2

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Article
Publication date: 8 February 2013

Jean Poitras

Mediators' impartiality and empathy are two classical factors in the parties' trust in mediators. However, mediators are often torn between being impartial and being…

Abstract

Purpose

Mediators' impartiality and empathy are two classical factors in the parties' trust in mediators. However, mediators are often torn between being impartial and being empathetic. The aim of this paper is to explore this empirically.

Design/methodology/approach

This study empirically tests the strategic use of caucus to improve the interaction between impartiality and empathy by splitting them into two phases: impartiality in joint sessions and empathy in caucus.

Findings

The strategy did create significant synergy between impartiality and empathy with the main impact of reducing the time needed to reach an agreement.

Research limitations/implications

All research data come from workplace mediation and from the same organization. Although it can be reasonably postulated that the results can be generalized to other mediation settings, this remains to be proven.

Practical implications

When mediators use the trust caucus strategy, impartiality and empathy work better together and parties put more weight on empathy than on impartiality. While the use of the trust caucus does not increase the likelihood of reaching agreement, it does significantly decrease the time needed to conclude an agreement.

Originality/value

The study uses a quasi‐experimental design to test its hypothesis. Furthermore, the study uses real mediation cases.

Details

International Journal of Conflict Management, vol. 24 no. 1
Type: Research Article
ISSN: 1044-4068

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