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Article
Publication date: 1 August 2016

Measuring and understanding the engagement of Bangladeshi SMEs with sustainable and socially responsible business practices: an ISO 26000 perspective

Md Nazmul Hasan

Drawing on the “ISO 26000: 2010 – Guidance on social responsibility” handbook, this paper aims to investigate the extent to which Bangladeshi small- and medium-sized…

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Abstract

Purpose

Drawing on the “ISO 26000: 2010 – Guidance on social responsibility” handbook, this paper aims to investigate the extent to which Bangladeshi small- and medium-sized manufacturing enterprises (SMEs) are incorporating social responsibility (SR)/sustainability into their regular business activities. It is also aimed at providing insights into how Bangladeshi SME owner-managers perceive the concept of SR, and exploring the key drivers of and barriers to socially responsible and sustainable business practices.

Design/methodology/approach

A mixed-method research was carried out in two sequential phases. During the first phase, 110 printed questionnaires (59 of which were eventually used) were distributed among the owner-managers of the selected SMEs. The second phase involved seven in-depth semi-structured interviews.

Findings

The findings reconfirm the existence of the so called “attitude-behaviour” gap. The barriers that hinder the sustainable engagement of SMEs include corruption, a weak regulatory environment, inefficient or ill-suited government and external support and a lack of awareness of the environmental aspects of SR. In addition, this research reveals that Bangladeshi manufacturing SMEs do, to a certain degree, implement SR; only those few issues that suit the owner-managers’ personal motives are addressed, while many others (e.g. environmental issues) are neglected. Finally, it has been found that the business type and size, and the owner-managers’ educational attainments have no significant influence on the degree of adoption of socially responsible business practices by Bangladeshi manufacturing SMEs.

Originality/value

This paper develops a tool suited to meaningfully assess the socially responsible and sustainable business activities of SMEs. By using the four key elements identified in ISO 26000, namely, labour practices, the environment, consumer issues and community involvement and development, and by using an innovative and effective technique, a sustainability score and implementation level were calculated quantitatively for the selected SMEs. The tool developed here can be used to study the sustainability related issues faced by SMEs based in other low-income developing countries.

Details

Social Responsibility Journal, vol. 12 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/SRJ-08-2015-0125
ISSN: 1747-1117

Keywords

  • Bangladesh
  • Developing countries
  • Social responsibility
  • Manufacturing SMEs
  • ISO 26000
  • Small business sustainability

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Article
Publication date: 5 June 2009

Multipurpose community telecentres in Bangladesh: problems and prospects

Shariful Islam and Nazmul Hasan

The purpose of this paper is to discuss multipurpose community information and knowledge centres (MCTs) and then describes and assesses the telecommunication facilities…

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Abstract

Purpose

The purpose of this paper is to discuss multipurpose community information and knowledge centres (MCTs) and then describes and assesses the telecommunication facilities (and hence information access and provision) of such telecentres in Bangladesh including radio, television, telephone and internet facilities. The paper then highlights problems and prospects, in rural areas of Bangladesh, of information access through the telecentres.

Design/methodology/approach

The paper is based on a review of literature collected through the internet, personal visits and other secondary sources such as research reports and articles.

Findings

The paper highlights the existing MCT initiatives in rural Bangladesh and discusses their problems and prospects.

Originality/value

The paper is one of the very few studies which focuses on the prospects of MCTs for rural Bangladesh, particularly as regards information and knowledge access and provision, and proposes future directions for the development of MCTs in Bangladesh.

Details

The Electronic Library, vol. 27 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/02640470910966952
ISSN: 0264-0473

Keywords

  • Radio
  • Television
  • Telephone
  • Internet
  • Information centres
  • Bangladesh

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Article
Publication date: 14 December 2020

Access to basic services during the transition from MDGs to SDGs: more rhetoric than reality in a Bangladesh slum

Md. Nazmul Haque, Mustafa Saroar, Md. Abdul Fattah, Syed Riad Morshed and Nuzhat Fatema

This paper aims to assess the progress in the provision of basic services in urban slums in Bangladesh during the transition period of millennium development goals (MDGs…

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Abstract

Purpose

This paper aims to assess the progress in the provision of basic services in urban slums in Bangladesh during the transition period of millennium development goals (MDGs) to sustainable development goals (SDGs).

Design/methodology/approach

The study used a mixed method of research. The empirical part of the research was conducted in three Blocks of Rupsha slum in Khulna city. Randomly selected 120 households were interviewed through a structured questionnaire; three focus group discussion sessions (FGDs) were also conducted. Progress in the slum residents’ access to basic services during the transition from MDGs to SDGs is tacked based on primary data. The User Satisfaction Index (USI) and Network Analysis tools in ArcGIS are used to identify the gaps in service provision.

Findings

Findings show that a very significant proportion of families (56.67%) encounter an acute level of difficulties to gain smooth access to water services. About 89% of respondents have only access to a common or shared toilet facility where one common toilet is used by 20–25 persons. About 31% of families are unable to send their children to primary school even after four years of the adoption of SDGs. Achievements in most indicators of basic services in the slum are in general lower than the national level. Moreover, there exists spatial variability within the same slum. After four years of the transition from MDGs to SDGs, most of the services are poorly satisfying the residents of the Rupsha slum, and water service provision is in worse condition. The findings of this study have unveiled that while achievement in target areas is appreciable at the macro level, at the micro-level; however, good achievement in the provision of few basic services in the low-income settlement is more rhetoric than reality. Therefore, a lot more work needs to be done during the SDG phase to give the slum residents a decent quality of life as they have missed the MDGs’ train.

Originality/value

Study single-out works need to be done during the SDGs phase to give the slum residents a decent quality of life as they have missed the MDGs’ train.

Details

Journal of Humanities and Applied Social Sciences, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/JHASS-08-2020-0127
ISSN:

Keywords

  • MDGs
  • SDGs
  • Service facility
  • Service gap analysis
  • Suitability analysis

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Article
Publication date: 16 November 2010

2010 Awards for Excellence

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Abstract

Details

The Electronic Library, vol. 28 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/el.2010.26328faa.001
ISSN: 0264-0473

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