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Book part
Publication date: 26 November 2020

Joel Gehman

The concept of institution has been used by scholars from across a number of disciplines to explain a wide variety of phenomena. However, the philosophical roots of this concept…

Abstract

The concept of institution has been used by scholars from across a number of disciplines to explain a wide variety of phenomena. However, the philosophical roots of this concept have not been well examined, nor have implications for contemporary institutional analysis been fully appreciated. Returning to the works of Husserl and Merleau-Ponty reveals a depth of thinking that has otherwise been overlooked by institutional theorists. In particular, the author’s analysis reveals two critical insights. First, whereas organizational scholars have closely linked the concepts of institution and taken-for-grantedness, these two concepts were originally understood to be phenomenologically distinct. Second, a detailed examination of Merleau-Ponty’s later work poses the concept of flesh – the twining of the visible and the invisible – as the basis for the interplay of institutions. In turn, the idea of flesh as the foundation of institution invites a more radical reimagining of the growing bifurcation between microfoundations and macrofoundations.

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Macrofoundations: Exploring the Institutionally Situated Nature of Activity
Type: Book
ISBN: 978-1-83909-160-5

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Book part
Publication date: 24 November 2014

David Gilling

Few organisations exhibit the importance of physicality in leadership as explicitly as the symphony orchestra. While usually attributed to the direction of the conductor my own…

Abstract

Few organisations exhibit the importance of physicality in leadership as explicitly as the symphony orchestra. While usually attributed to the direction of the conductor my own experience suggests that leading in orchestral performance is grounded in physical relations between individuals and among instrumental groups across the orchestra as much as in the interaction between musicians and maestro. In order to further interrogate this experience while enhancing our understanding of onstage relations among orchestral musicians, I recently undertook research that employed an autoethnographic methodology underpinned by the phenomenology of Merleau-Ponty (2002, 2004) and the sense-making ideas of Weick (1995, 2001a). Using this method while drawing on ideas such as kinaesthetic empathy (Pallaro, 1995; Parviainen, 2002), the picture presented in what follows is one of leadership embedded in physical interaction among colleagues.

This interaction is, I suggest, based on sense-making and sense-giving activity that occurs in a ‘kinaesthetic loop’ that draws on and is generated by auditory, visual and gestural information given and received by individual musicians. This activity in turn mediates the acoustic space between musicians and thus, ultimately, determines how leadership and coordination in the orchestra are constituted. Rather than being disembodied products of dictatorial direction dispensed through the orchestra’s hierarchy, orchestral performance and leadership emerge in this more nuanced account as co-creative processes in which all the musicians on stage share responsibility.

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The Physicality of Leadership: Gesture, Entanglement, Taboo, Possibilities
Type: Book
ISBN: 978-1-78441-289-0

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The Creative Tourist: A Eudaimonic Perspective
Type: Book
ISBN: 978-1-83753-404-3

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Rewriting Leadership with Narrative Intelligence: How Leaders Can Thrive in Complex, Confusing and Contradictory Times
Type: Book
ISBN: 978-1-78756-776-4

Book part
Publication date: 8 August 2022

Yasin Sahhar, Raymond Loohuis and Jörg Henseler

Understanding customer experience remains the holy grail in marketing and tourism theory and practice. Although research techniques continue to evolve and improve, capturing the…

Abstract

Understanding customer experience remains the holy grail in marketing and tourism theory and practice. Although research techniques continue to evolve and improve, capturing the depths of what customers experience while they experience remains an arduous task let alone what its roots are. In response, this chapter sets out and illustrates an autohermeneutic phenomenological approach that taps into the deeper levels of experience to comprehend its extremities and processes. It places experience at the center of (self-)observation and thereby grants direct access to the entire “lifeworld” experience spectrum in its ultimate and purest form from the subject's perspective (be it a consumer, a customer or a tourist) and thereby rendering a first-hand view of the deeper levels of the pre-core-post journey of experience. This thought piece advances the methodological underpinnings of experience by offering a novel perspective to researchers and practitioners. This is brought by a supporting framework composed of five methodological guidelines to examine the multifaceted characteristics of experience, starting with its inception including its twists, turns and evolvements over time, pertaining to the viscerally intensive experience realms such as tourism.

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Contemporary Approaches Studying Customer Experience in Tourism Research
Type: Book
ISBN: 978-1-80117-632-3

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Book part
Publication date: 10 December 2018

Marja Turunen

The most widely used conceptualizations of organizing assume that organizational issues are known, and consequently, organizing targets on control and management. Traditional…

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The most widely used conceptualizations of organizing assume that organizational issues are known, and consequently, organizing targets on control and management. Traditional organizing focuses on planning for the known future with a small group of experts and for the most part neglects the experiential ambiguities of organizational stakeholders. That research stream neglects a topic of consciousness and if studied, it approaches consciousness mostly as an object. This chapter assumes that ambiguity holds many resources, which a storytelling approach – the quantum stream of it – accommodates. Furthermore, it indicates that consciousness can be included in the organization equation. It suggests understanding consciousness as an everyday process in organizations rather than a brain function only, and lets us to take consciousness seriously. This chapter draws on my dissertation about consciousness-based view of organizing. It claims that everyone working in organizations influences of the consciousness fields, which then become actors taking care of us in organizations unless we become aware of them. Consciousness provides momentous information for those interested in strategic leaps, accelerated innovations, and fosters sustainable and ethical ways of working and organizing.

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The Emerald Handbook of Quantum Storytelling Consulting
Type: Book
ISBN: 978-1-78635-671-0

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Book part
Publication date: 24 November 2014

Donna Ladkin

This chapter starts from the assertion that leading is a physically demanding activity. The challenges associated with it arise from at least three sources: as a response to…

Abstract

This chapter starts from the assertion that leading is a physically demanding activity. The challenges associated with it arise from at least three sources: as a response to ambiguous ‘wicked’ problems taking the lead necessitates moving into unknown situations; followers’ projections and the leader’s conscious or unconscious desire to fulfil them create psychological and emotional pressure and leaders often work in isolation. These realities of leading create physical stress that can result in disrupted sleep, digestive ailments and over-reliance on food and alcohol for short-term relief. Conscious breathing is introduced as a way of mitigating these physical effects. Such breathing can halt the vicious cycle of feeling stressed because one is breathing shallowly and breathing shallowly because of feeling stressed. Additionally, it can reduce the sense of time pressure by introducing an experience of greater spaciousness and provide a means whereby the leader can access her or his ‘best self’ in meeting the demands of the role. The ideas are illustrated through a case study of a senior executive who successfully used conscious breathing practices to transform the way in which he led his team.

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The Physicality of Leadership: Gesture, Entanglement, Taboo, Possibilities
Type: Book
ISBN: 978-1-78441-289-0

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Book part
Publication date: 6 December 2021

Laura Corti

This chapter investigates the need to focus on the gap between the pure quantification of the body, expressed by robotic implants, and recent research aiming to recover…

Abstract

This chapter investigates the need to focus on the gap between the pure quantification of the body, expressed by robotic implants, and recent research aiming to recover qualitative aspects of touch, such as sensation. The solution proposed is to analyse new implant technologies with a stereoscopic vision that is able to consider sensation both as intensity of neural signals and as something that we feel. The central question is: what is the value of introducing qualitative analysis into typically quantified robotics research, governed by data?

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The Quantification of Bodies in Health: Multidisciplinary Perspectives
Type: Book
ISBN: 978-1-80071-883-8

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Book part
Publication date: 22 December 2008

Richard K. Sherwin

Law on the screen goes beyond film. It takes us to the domains of mind and culture, power and politics, technology and rhetoric, and the changing contours and norms of…

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Law on the screen goes beyond film. It takes us to the domains of mind and culture, power and politics, technology and rhetoric, and the changing contours and norms of professional practice, craft, and pedagogy. Law on the screen is a multidisciplinary affair. It embraces empirical/descriptive, political/normative, and jurisprudential/theoretical dimensions of scholarship. By codifying what we know and how we know it, culture and technology mimic the regulatory force of law. But just as law is shaped and informed by technology and culture so, too, are technology and culture shaped and informed in turn by law's power to regulate. Code is a two-way street. Who gets to design the code, how, and with what effect? That is the political question par excellence of our day.

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Studies in Law, Politics and Society
Type: Book
ISBN: 978-1-84855-378-1

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Sensory Penalities: Exploring the Senses in Spaces of Punishment and Social Control
Type: Book
ISBN: 978-1-83909-727-0

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