Search results

The purpose of this paper is to examine how effectively hotels are using Facebook as a marketing tool and how consumers are interacting with the property by measuring the number of fans, customer comments, and accuracy of information provided.

This paper is based upon a content analysis, inquiring into 100 hotels' Facebook pages.

Findings demonstrate that the use of Facebook features by hotels varied widely. Some hotels utilize Facebook solely as a means for posting property information, whereas others focus on facilitating customer engagement.

Literature related to the effectiveness of social media as a marketing tool within the hospitality industry is severely limited, thus this research highlights the challenges some hotels are experiencing with maximizing the reach of their Facebook pages, suggests possible approaches for improvement and makes recommendations for structuring social networking strategies.

Results demonstrated many hotels failed to interact with customers, provide accurate and timely information, and entice prospective purchasers by showcasing the property through photos and videos. Practitioners would be well served to improve upon these aspects to better appeal to consumers and recognize a significant return on investment.

This study investigates the extent to which Facebook is being utilized by the top 100 domestic US hotels. Evaluation criteria included three aspects: content information, property details, and interactions between hotels and customers. Literature related to social network marketing is sparse, thus the present research is intended to provide a basis for future research and guidance for industry professionals to best maximize technological marketing channels.

Although the reform of solitary confinement is underway in many jurisdictions around world, isolation remains in widespread use in many jails and prisons. The purpose of this paper is to discuss opportunities for reform in the USA that could also be applied globally.

A review of the evidence on solitary confinement policies and practices in the USA to develop recommendations for reform with global application.

Focusing on this evidence, the authors argue that solitary confinement is overused and recommend a multi-level approach available to correctional systems worldwide including: immediately limiting solitary confinement to only those cases in which a violent behavioral infraction has been committed for which safety cannot otherwise be achieved, ensuring the briefest terms of isolation needed to achieve legitimate and immediate correctional goals, prohibiting its use entirely for some populations, regularly reviewing all isolated prisoners for as-soon-as-possible return to general population, including the immediate return of those showing mental and physical health risk factors, assisting individuals who are transitioning out of isolation (either to the general population or to the community), and partnering with medical, public health, and criminal justice experts to develop evidence-based alternatives to solitary confinement for nearly all prisoners.

This paper provides an overview of the evidence supporting an overhaul of solitary confinement policy in the USA and globally where solitary confinement remains in wide use and offers recommendations for immediate steps that can be taken toward achieving evidence-based solitary confinement reform.

This is an article about the possible lessons for academic freedom that Dühring’s expulsion from the University of Berlin might have for us today. It begins with a brief discussion of his strange fate in the English language literature in contrast with his high position in the history of economic thought. It is no surprise that questions of the denial of academic freedom have long been discussed. The remainder of the article is devoted to a discussion of academic freedom since his time and the possible lessons these developments might have for us today. The most important of these is the ancient truism – academic freedom is always under attack from many sides and must be vigorously defended.

The development of new technologies directly contributed to the emergence of advanced instruments, which in turn enabled the rise of new solutions associated with Industry 4.0 (I4.0). These technologies associated with I4.0 are adapted and used by individual users in diverse ways. Many determinants influence this diversity. One of the significant elements impacting such behaviour is age.

The main objective of this chapter is twofold. Firstly, it is to evaluate the differences among the four generational cohorts in how they use I4.0 tools, and secondly, to develop a conceptual framework of interdependencies between diverse I4.0 tools, their use – along with preferences and attitudes – and the generations as a moderate variable that influences the tools' use. In this chapter, we employ an inductive approach and apply the literature studies according to the SALSA method. This research contributes to the existing literature by framing the interdependencies between individuals' attitudes, their use of I4.0 tools and their age.

Trust and culture are common themes in leadership literature and research. The purpose of this paper is it to describe an emergent model of trust-culture leadership from the comments of local government managers in the USA. The environment of local government requires a level of trust between government and citizens. Comments from local government managers suggest trust is also a component of leading public organizations. The elements of the model culled from practical insights serve to both verify and elucidate much of what is found in leadership theory in a local government context.

This research is based on qualitative interviews of practicing local government managers coupled with an analysis of essays on leadership also written by local government managers.

The research indicates eight elements of a model divided into three categories (descriptions of leadership in practice, tools and behaviors, and approaches to followers) that help to both describe and perhaps prescribe the work of trust-culture leadership in a local government context.

While some of what is summarized below is found in leadership literature already, the fact that these elements of leadership are intuitive to local government managers and internalized in their practice is significant. Linking both trust and culture in leadership literature is limited, and linking them both to the practical insights of public managers is even more unique. The findings verify that public leaders at the local level actually engage in leadership of a particular sort, that of trust-culture leadership. It highlights the priority of trust in local government administration. The elements of the model serve to offer public managers specific things to focus on to promote trust-culture leadership and suggest to public leadership scholars specific avenues for further investigation.

In the current era of intensified immigration enforcement and heightened risks of deportation even for long-term lawful permanent residents, citizenship has taken on a new meaning and greater importance. There is also growing evidence that citizenship denials in their various forms have become inextricably linked to immigration enforcement. Who is denied citizenship, why, and under what circumstances? This chapter begins to address these questions by developing a typology of citizenship denials and providing an empirical overview of each type of citizenship denial. Taken together, the typology of citizenship denials and the accompanying empirical overview illustrate the close connection between immigration enforcement and citizenship rights in the United States.