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Open Access
Article
Publication date: 25 May 2020

Sri Rahayu Hijrah Hati, Sigit Sulistiyo Wibowo and Anya Safira

The purpose of this study is to examine the impacts of product knowledge, perceived quality, perceived risk and perceived value on customers’ intention to invest in Islamic Banks…

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Abstract

Purpose

The purpose of this study is to examine the impacts of product knowledge, perceived quality, perceived risk and perceived value on customers’ intention to invest in Islamic Banks. This study specifically examines an Islamic bank’s term deposits.

Design/methodology/approach

Structural equation modeling was used to analyze the data collected from 217 customers of an Islamic bank in Indonesia using an online survey.

Findings

This study highlights the central and dual roles of perceived risk as both the independent and the intervening variable that mediates the relationship between product knowledge and Muslim customer intention to invest in an Islamic bank’s term deposits.

Research limitations/implications

This study only investigates term deposits as one type of investment in Islamic banks. This study contributes to the literature by examining the role of product knowledge, perceived quality, perceived risk and perceived value on Muslim customer intention to invest in Islamic term deposits.

Practical implications

The results of this study highlight the requirement for Islamic banks to educate customers to improve the depositors’ product knowledge because Muslim customers’ risk and value perception and intention are strongly influenced by product knowledge.

Originality/value

The investigation of perceived risk is particularly relevant for Islamic financial products because of the inherent nature of risk sharing in Islamic finance. This study investigates the role of product knowledge in influencing the Muslim customers’ perception of risk, quality, value and their intention to invest in Islamic bank term deposits. Ideally, the profit loss sharing concept (PLS) should be applied; however, in this context, revenue sharing is applied because of Indonesia’s central bank regulation.

Details

Journal of Islamic Marketing, vol. 12 no. 7
Type: Research Article
ISSN: 1759-0833

Keywords

Open Access
Article
Publication date: 5 March 2021

Jana M. Weber, Constantin P. Lindenmeyer, Pietro Liò and Alexei A. Lapkin

Approaches to solving sustainability problems require a specific problem-solving mode, encompassing the complexity, fuzziness and interdisciplinary nature of the problem. This…

6063

Abstract

Purpose

Approaches to solving sustainability problems require a specific problem-solving mode, encompassing the complexity, fuzziness and interdisciplinary nature of the problem. This paper aims to promote a complex systems’ view of addressing sustainability problems, in particular through the tool of network science, and provides an outline of an interdisciplinary training workshop.

Design/methodology/approach

The topic of the workshop is the analysis of the Sustainable Development Goals (SDGs) as a political action plan. The authors are interested in the synergies and trade-offs between the goals, which are investigated through the structure of the underlying network. The authors use a teaching approach aligned with sustainable education and transformative learning.

Findings

Methodologies from network science are experienced as valuable tools to familiarise students with complexity and to handle the proposed case study.

Originality/value

To the best of the authors’ knowledge, this is the first work which uses network terminology and approaches to teach sustainability problems. This work highlights the potential of network science in sustainability education and contributes to accessible material.

Details

International Journal of Sustainability in Higher Education, vol. 22 no. 8
Type: Research Article
ISSN: 1467-6370

Keywords

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