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Book part
Publication date: 10 November 2010

Customer Co-Creation

Matthew S. OHern and Aric Rindfleisch

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Review of Marketing Research
Type: Book
DOI: https://doi.org/10.1108/S1548-6435(2009)0000006008
ISBN: 978-0-85724-728-5

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Book part
Publication date: 2 May 2015

Brand Remixing: 3D Printing the Nokia Case

Aric Rindfleisch and Matthew O’Hern

To identify, conceptualize, and analyze a newly emerging form of consumer-initiated, brand-altering activity that we term “brand remixing.”

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Abstract

Purpose

To identify, conceptualize, and analyze a newly emerging form of consumer-initiated, brand-altering activity that we term “brand remixing.”

Methodology

A content analysis of 92 remixes of the Nokia Lumia 820 smartphone case.

Findings

We find that nearly 40% of the remixed versions of Nokia’s case retained at least one element of its standard template. The remixed cases contained considerable congruency with the design elements in the standard template, a high degree of personalization, and no negative brand imagery.

Implications

Our research is the one of the first examinations of the role of 3D printing upon marketing activities. It has important implications for marketing scholarship by showing that 3D printing empowers consumers to physically alter the brands they consume. Our research also suggests that practitioners interested in using this technology to develop and enhance their brands should accept the notion that firms are no longer fully in control of their brand assets. Hence, we believe that brand managers should develop co-creation platforms that allow customers to easily modify, remix, and share various aspects of their brands with their peers.

Originality

We identify and label an important emerging branding practice (i.e., brand remixing). This practice has the potential to dramatically alter the branding landscape.

Details

Brand Meaning Management
Type: Book
DOI: https://doi.org/10.1108/S1548-643520150000012003
ISBN: 978-1-78441-932-5

Keywords

  • 3D printing
  • Thingiverse
  • branding
  • brand community
  • co-creation
  • remixing

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Book part
Publication date: 1 August 2017

Previous Volume Contents

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Qualitative Consumer Research
Type: Book
DOI: https://doi.org/10.1108/S1548-643520170000014016
ISBN: 978-1-78714-491-0

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Book part
Publication date: 19 September 2019

Previous Volume Contents

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Marketing in a Digital World
Type: Book
DOI: https://doi.org/10.1108/S1548-643520190000016024
ISBN: 978-1-78756-339-1

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Book part
Publication date: 3 July 2018

Previous Volume Contents

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Innovation and Strategy
Type: Book
DOI: https://doi.org/10.1108/S1548-643520180000015015
ISBN: 978-1-78754-828-2

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Book part
Publication date: 27 June 2016

Previous Volume Contents

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Marketing in and for a Sustainable Society
Type: Book
DOI: https://doi.org/10.1108/S1548-643520160000013017
ISBN: 978-1-78635-282-8

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Book part
Publication date: 2 May 2015

List of Contributors

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Brand Meaning Management
Type: Book
DOI: https://doi.org/10.1108/S1548-643520150000012015
ISBN: 978-1-78441-932-5

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Book part
Publication date: 1 January 2010

About the Editor and Contributors

Naresh K. Malhotra

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Review of Marketing Research
Type: Book
DOI: https://doi.org/10.1108/S1548-6435(2009)0000006012
ISBN: 978-0-85724-728-5

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Book part
Publication date: 2 September 2014

Previous Volume Contents

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Shopper Marketing and the Role of In-Store Marketing
Type: Book
DOI: https://doi.org/10.1108/S1548-643520140000011012
ISBN: 978-1-78441-001-8

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Book part
Publication date: 13 June 2013

Previous Volume Contents

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Review of Marketing Research
Type: Book
DOI: https://doi.org/10.1108/S1548-6435(2013)0000010014
ISBN: 978-1-78190-761-0

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