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1 – 3 of 3This chapter argues that self-respect—an integral, but often overlooked value in discussions of social justice—provides a robust foundation upon which libraries might build a…
Abstract
Purpose
This chapter argues that self-respect—an integral, but often overlooked value in discussions of social justice—provides a robust foundation upon which libraries might build a renewed defense of privacy and intellectual freedom in the face of today’s advanced information and communication technologies.
Methodology/approach
The chapter begins by laying out the value of self-respect for social justice as it has been defined in the domains of moral and political philosophy. From there, the author demonstrates the relevance of self-respect for libraries and, in particular, for underwriting important library values like privacy and intellectual freedom. Finally, the author presents two case examples—Library 2.0 and #AmazonFAIL—that further demonstrate how advanced ICTs have the potential to undermine libraries as a site of self-respect.
Findings
Through the use of relevant and current case examples, the chapter lays bare how the adoption of new ICTs and an uncritical adherence to Library 2.0 (and the Web 2.0 ideology that underwrites it) threatens to further marginalize users unable to navigate the increasingly complex (and increasingly opaque) systems of data collection, analysis, and dissemination.
Originality/value
This discussion surfaces and translates the value of self-respect from moral and political philosophy and makes it available for librarians and scholars interested in social justice issues in library and information science. Further, it preserves two key historical moments—the rise of Library 2.0 and the case of #AmazonFAIL—for current and future reflections by scholars, librarians, and other information professionals.
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Tourism is a highly informative industry, thus the developments in technology and customer behavior that influence the level and availability of travel information are essential…
Abstract
Tourism is a highly informative industry, thus the developments in technology and customer behavior that influence the level and availability of travel information are essential to understand (Indian Institute of Tourism & Travel Management, 2017). “Both on the demand side and on the supply side of tourism, blogging plays a major role, enabling tourists to communicate, track and respond on their opinions and service assessments directly with the visitors through multiple Internet platforms” (Kiráľová & Pavlíčeka, 2015). Through use of Internet as well as other information and communications technologies has paved the way for modern in the tourism industry. The significance of Blogs in the tourism market is huge. Ever more investigators are exploring the impact of blogging on tourism. The Blogging is going to be a major means of contact distributed throughout the country such as wildfires. The tourism industry has benefited most from the Internet, making blogging a crucial component of the marketing and preparation of the tourism industry (Sahoo & Mukunda, 2017). This section explores travel blogs as an expression of travel experience. Traveler views on prominent travel blog pages have been evaluated to obtain a sense of the experience expressed at the destination. Advancements technologies and a growing number of travel blogs make it easier for travel blog monitors to evaluate their service quality as a cost-effective method, and enhance the experience of the traveler (Pan, MacLaurin, & Crotts, 2007).
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To remain competitive in an ever-changing marketplace, many accommodation managers are constantly upgrading their portfolio of service offerings for guests. Luxury suites with…
Abstract
To remain competitive in an ever-changing marketplace, many accommodation managers are constantly upgrading their portfolio of service offerings for guests. Luxury suites with butler service were created as an extra component of luxury to the accommodation model. This inclusion was a welcomed innovation for guests who were willing to pay top dollar for top-of-the-line services and the ultimate in exclusivity. Butlers act as the luxury service delivery mechanisms in accommodations, going above and beyond to meet and exceed guest expectations. This chapter makes a unique contribution to the compendium of knowledge on luxury hospitality and tourism by providing insights from the supply side of luxury accommodation brands in the Caribbean and Pacific regions. A comprehensive review of the literature on the topic coupled with semi-structured interviews were conducted in the Maldives, Jamaica, St. Barts, The Bahamas, St. Lucia, Antigua, Cayman Islands, Barbados and Mexico. With an expressed need to examine the operationalisation (Miller & Mills, 2012a, 2012b) and subjectivity constructs (Godey et al., 2012a, 2012b) on Luxury Management in Hospitality and Tourism, this chapter aims to provide an excellent addition to the discourse. It also aims to address a major gap in the literature as there is a lacuna of recent research on Luxury Management in Tourism in Small Island Developing States (SIDS) from two major tourism dependent regions of the world – the Caribbean and the Pacific.
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