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This paper presents the findings from a qualitative pilot project that implemented an internet social networking intervention and evaluated the effect it had on older people's experience of temporal loneliness. The project was implemented over a three‐month period and utilised an in‐home, one‐on‐one education strategy. Six older people aged 69 to 85 years were recruited from a community aged care programme in South Australia. All participants were connected to the internet and provided with one‐on‐one tutoring in how to use the social networking site. To evaluate the project, data were collected through in‐depth interviews with older people at the commencement and completion of the project. An additional interview with the community programme co‐ordinator was conducted at the completion of the project. Evaluation was also guided by data collected by the research team via reflective journals. The key findings to emerge from the inductive analysis of the data resulted in four major themes, these were: the participants' experience of loneliness; technology as an enabler; providing a supportive environment; connectivity. A case study is presented to provide in‐depth understanding of how social networking can help reduce the participants' experience of loneliness. The findings from this project demonstrated that the utilisation of a social networking site has the potential to reduce loneliness in older people and therefore, based on these findings, recommendations for further research and practice implementation are made. In particular the project team recommends expanding the current pilot project into a larger scale project.

This paper seeks to identify the user requirements for an Information and Communication Technology (ICT) based system to deliver care, support and information services to older people in the community.

A structured, mixed methods approach incorporating workshops, systematic literature reviews, surveys, and focus groups gathered user needs prior to a prototype being developed. This was then tested with users and their feedback used in further iterations of the product.

In total, five main user requirement themes were identified: information access; communication; self‐care; accessibility; and personalisation of services.

Details are provided of the user requirements for a health and care system to remotely deliver support. Additionally, the value of utilising a range of requirements gathering tools and prototyping is discussed.

Too often technology systems are developed which do not meet actual need. This paper reports the results of a formal user needs process and discusses the role of user requirements more generally.

Social isolation and loneliness are recognised social, health and wellbeing problems that particularly affect later life. They have been the subject of many recent studies. Studies examining the role of the internet in addressing these problems have multiplied. However, it is still not known whether internet-mediated social interaction has any role in mitigating social isolation and or loneliness. To address this gap, the purpose of this paper is to review previous research that investigates the relationship between internet use for communication and social isolation and loneliness.

This paper reviews the empirical literature published since 2000 and expands on previous literature reviews by including a variety of research designs and disciplines.

Despite the recent increase in studies, there is still little evidence to show internet effects on social isolation and loneliness. It is concluded that future research programmes aimed at reducing them by the use of the internet should include more robust methodological and theoretical frameworks, employ longitudinal research designs and provide a more nuanced description of both the social phenomena (social isolation and loneliness) and internet-mediated social interaction.

Previous reviews are not restricted to internet-based studies and include several types of interventions aiming at reducing social isolation and/or loneliness. They do not attempt to disentangle the internet effects of social isolation and loneliness.

One may categorize assistive technologies for aged care into two types, namely, supportive (helping the elderly with their everyday activities) and empowering (obtaining physical or educational training to help seniors to maintain their capabilities). This paper looks at the impact of this perspective in the adoption of technologies that are used to aid already declined functions in comparison with technologies that are used to empower an elderly person’s capabilities. The purpose of this paper is to extract the factors that influence adoption of assistive technologies among seniors and the theories used in this context.

A systematic literature review was conducted on relevant peer reviewed papers. A preliminary exploratory search was conducted to identify keywords and online databases for the search. A total of 104 papers published since 2000 were analyzed after title, abstract and full text filtering.

The study summarizes and categorizes the factors impacting the adoption of assistive technologies among seniors. The paper analyses the theoretical support utilized by literature and maps the empirical evidence for supportive and empowering technologies.

This research like any other literature review is limited to the search keys. However, the keys have brought to this work from a preliminary search.

The work informs nursing professionals on the process to adopt technologies among seniors. The paper also helps technology developers to design technological products that are easier to adopt for older adults.

It was found that existing adoption theories are able to handle supportive technology adoption mainly because of the direct link between usage and improved functionalities. However due to the indirect effect of empowering technologies, elderlies lag in benefit realization for empowering technologies. This opens avenues of research and requires future work and utilization of new theoretical approaches in this area. The paper indicates propositions, claims and suggested questions for future research in both supportive and empowering technologies.

Researchers continue to seek understanding of industrialization as a state managed process. How to create and implement new industries based on advanced knowledge is on the policy agenda of many advanced nations. Measures that promote these developments include national capacity building in science and technology, the formation of technology transfer systems, and the establishment of industrial clusters. What these templates often overlook is an analysis of use. This chapter aims to increase the understanding of the processes that embed new solutions in structures from an industrial network perspective. The chapter describes an empirical study of high-technology industrialization in Taiwan that the researcher conducts to this end. The study shows that the Taiwanese industrial model is oversimplified and omits several important factors in the development of new industries. This study bases its findings on the notions that resource combination occurs in different time and space, the new always builds on existing resource structures, and the users are important as active participants in development processes.

The purpose of this paper is to explore the development of the Greater Manchester Good Employment Charter – a top-down soft regulation initiative that has been framed as a “movement” to promote good employment across the local area.

The research draws on 24 semi-structured interviews with policy officers, trade unions, employers and civil society actors and various professional and employer bodies who have been involved in the charter since its inception. The interview data are complemented by documentary analysis.

The findings underline the importance of institutional factors such as political access points and the mobilising structures of the state in creating a space for progressive employment policies such as charters to emerge. We also find that the framing of the charter as a mechanism to achieve both social justice and improved productivity allows diverse actors to engage, but at the same time this results in a degree of ambiguity over the normative and substantive reference points for “good employment”.

The article contributes to our understanding of the changing nature of top-down political initiatives that seek to change business practices by engaging a wide range of stakeholders as Allies not adversaries. We argue that while charters are a potentially useful demand side intervention, in the absence of significant workplace or grassroots engagement and without coordinated mechanisms of monitoring and enforcement, their effects on low wage labour markets will be limited.

The purpose of this study is to investigate how Internet capabilities influence international business relationships using the resource-based view and capabilities perspective. Many studies highlight the importance of the Internet in helping smaller firms internationalize. However, few studies actually test how this is happening. The central purpose of this research was to examine and test the impact of Internet capabilities on international information availability, international strategic orientation and international business relationships in a sample of small and medium-sized enterprises (SMEs) in Australia, Chile and Taiwan.

The study uses a structural equation modeling process so as to test the Internet capabilities on international business networks. The empirical research is based on an analysis of a sample of internationalizing SMEs in three export-intensive markets in Australia (215), Chile (204) and Taiwan (130) to test a conceptual model.

The results demonstrate that Internet capabilities have a distinct effect on the development of international business relationships for SMEs in the three countries. That is, Internet capabilities have a positive impact on a firm's international business relationships, but this varies across Australian and Taiwanese and Chilean SMEs.

These studies give empirical validation on the way in which smaller firms are using Internet capabilities for leveraging networks in internationalization and how this varies across countries. The results demonstrate that Internet capabilities have a distinct and positive impact on the development of international business relationships for SMEs in the three countries. However, there are specific differences between countries in how the Internet is being leveraged for the development of international business networks. Something currently not highlighted in the body of knowledge.

This study examined the factors impeding the implementation of micro-credentials and accepting it as a credible source of earning professional qualifications and certifications necessary for pursuing higher education or other career goals.

The factors were identified by reflecting on the recent literature and Internet resources coupled with in-depth brainstorming with experts in the field of micro-credentials including educators, learners and employers. Two ranking methods, namely Preference Ranking for Organization Method for Enrichment Evaluation (PROMETHEE) and multi-objective optimization based on ratio analysis (MOORA), are used together to rank the major challenges.

The results of this study present that lack of clear definitions, ambiguous course descriptions, lack of accreditation and quality assurance, unclear remuneration policies, lack of coordination between learning hours and learning outcomes, the inadequate volume of learning, and lack of acceptance by individuals and organizations are the top-ranked and the most significant barriers in the implementation of micro-credentials.

The findings can be used by educational institutions, organizations and policymakers to better understand the issues and develop strategies to address them, making micro-credentials a more recognized form of education and qualifications.

The novelty of this study is to identify the primary factors influencing the implementation of micro-credentials from the educators', students' and employers' perspectives and to prioritize those using ranking methods such as PROMETHEE and MOORA.

Cognitive changes occur with age and cognitive limitations can negatively influence computer use. Human-interaction studies show that especially older adults benefit considerably from using web platforms. The purpose of this paper is to measure the possible impact of cognitive impairment in web usability and to analyse the differences between older adults with and without cognitive impairment.

In the presented pilot study, 50 older adults tested a web-based interface on a PC and tablet computer that was designed based on a styleguide for this specific user group. In two sessions participants had to conduct six tasks. In a third session older adults were left unsupervised in the laboratory where they were confronted with unexpected events triggered by a principal investigator.

The performance results differed significantly between the two groups. Older adults with mild cognitive impairment (MCI) needed more time and were more likely to make mistakes when using a web platform. After analysing error data, it became apparent that errors made by older adults with MCI occurred due to a lack of orientation in websites.

Little is known about web performance of older adults with cognitive impairment. The authors present valid data of this interesting target group and reveal their specific problems when handling a new online platform. The importance of a flat website hierarchy can be essential in developing senior friendly web pages. The authors also highlight methodological issues and illustrate the importance of qualitative information of the usability data, e.g. the different types of problems or errors.