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Focusing on the apparel industry, this study extends current knowledge on how additive manufacturing (AM) may impact global supply chains regarding structures of interorganizational governance and the industry's social-sustainability issues.

Following an exploratory research design, two consecutive Delphi studies, with three survey rounds each, were conducted to carve out future industry scenarios and assess AM's impact on supply chain governance and social sustainability.

The implementation of AM is posited to reinforce existing supply chain governance structures that are dominated by powerful apparel retailers. Retailers are expected to use the increased production speed and heightened market competition to enforce faster fashion cycles and lower purchasing prices, providing a grim outlook for future working conditions at the production stage.

Against the common narrative that technological progress increases societal well-being, this study finds that new digital technologies may, in fact, amplify rather than improve existing social-sustainability issues in contemporary production systems.

This article contributes to the nascent research field of AM's supply chain impact as one of the first empirical studies to analyze how AM introduction may impact on interorganizational governance while specifically addressing potential social-sustainability implications. The developed propositions relate to and extend the resource dependence and stakeholder perspectives on governance and social sustainability in supply chains. For managers, our results enrich the discussion about the potential use of AM beyond operational viability to include considerations on the wider implications for supply chains and the prevailing working conditions within them.

Most mass customization literature focuses on the move from mass production to mass customization. However, in some literature engineer‐to‐order (ETO) companies are also claiming to have become mass customizers, although it can be questioned if these companies conform to popular definitions of mass customizers. The purpose of this paper is to ask the question: under which conditions is it reasonable to label ETO companies as mass customizers?

First, definitions of mass customization are examined and related to ETO companies that move towards mass customization. Second, the individual transitions from mass production and ETO to mass customization are analyzed by: relating the transition to classifications from relevant literature; describing the motivations and risks associated with the transition; and defining some of the most important transition characteristics. Finally it is discussed if ETO companies can become mass customizers and under which conditions it would be reasonable to describe them as such.

The paper argues that from several angles it makes sense to label some ETO companies as mass customizers although the products are not at prices near mass produced ones.

To avoid dilution of the concept of mass customization, while not excluding ETO companies, it is suggested to start out with a broad definition of mass customization under which separate definitions of different kinds of mass customizers are created.

Although much has been written about mass customization, and ETO companies in much literature have been labeled as mass customizers, the essential discussion of under which conditions it is reasonable to label ETO companies as mass customizers has been missing.

Nobody concerned with political economy can neglect the history of economic doctrines. Structural changes in the economy and society influence economic thinking and, conversely, innovative thought structures and attitudes have almost always forced economic institutions and modes of behaviour to adjust. We learn from the history of economic doctrines how a particular theory emerged and whether, and in which environment, it could take root. We can see how a school evolves out of a common methodological perception and similar techniques of analysis, and how it has to establish itself. The interaction between unresolved problems on the one hand, and the search for better solutions or explanations on the other, leads to a change in paradigma and to the formation of new lines of reasoning. As long as the real world is subject to progress and change scientific search for explanation must out of necessity continue.

This chapter argues that the concept of ‘mass supervision’, and indeed the concept of ‘mass incarceration’ from which it derives, is both quantitatively and qualitatively indeterminate when applied outside of the context of the US. However, the qualitative indeterminacy of mass supervision only holds so long as one treats the word ‘mass’ as being an analogy to mass consumption. This chapter therefore considers an alternative construction of ‘mass’ punishment in terms of mass production. Comparing the philosophies of production associated with Henry Ford and William Morris with the scholarship of Michel Foucault and Fergus McNeill reveals that mass supervision can authentically claim to be qualitatively ‘massive’, given the bespoke and one-on-one nature of traditional supervision. It is thus possible to speak coherently of ‘mass supervision’ in an international context, although this negative conception of a problem invites questions about the best solution that it generally leaves open.

Increasingly, customers are demanding products that fit their individual needs. Many firms respond by cultivating product individualization via mass customization, often integrating this capability via interactive platforms that connect them with customers. Despite such customization, research to date has lacked cohesion, often taking the organizational, rather than customer, view. The purpose of this paper is to provide inconclusive theorizing in regard to customization from the consumers’ perspective.

The review and synthesis of the literature revealed that co-configuration is an underexplored domain of mass customization. Consequently, an initial conceptualization of co-configuration is developed and compared with current customization strategies. Specifically, the definition and boundary conditions of co-configuration are compared with three domains of mass customization, namely, co-production, co-construction and co-design. This led to the development of research priority areas to establish an agenda for future research on mass customization and its role in customer’ firm relationships.

This paper provides the delineation of four distinct consumer customization strategies, conceptualized in a matrix, and proposes separate customer journey visualizations. In advancing the theoretical understanding by means of a unifying typology, this paper identifies three existing Cs of mass customization (co-production, co-construction and co-design) and focuses specifically on a fourth (co-configuration), identified as an understudied mass customization strategy.

This paper extends the previous conceptualizations of mass customization comprising co-production, co-design and co-construction. The proposed typology establishes a foundation for four research priority areas that can improve both academic rigor and practical application.

In response to increasing demand for a fully customized and individualized home environment, mass customization (MC) has been suggested as an effective strategy to fulfill the customer’s customization needs while keeping production cost-effectiveness. However, in current practice, the implementation of the MC in the industrialized housing industry has not achieved an ideal level. Little effort was devoted to customer value generation and achieving lean production in a multi-disciplinary MC environment. In this concern, a highly efficient and flexible production information system is expected to capture accurately the customer’s demand and efficiently perform work planning for encouraging customer involvement and mass efficiency production.

To gain an insight into the development of the MC production information system for the housing industry and to depict the interaction among system modules, this study used a design science research methodology for a case study of customized cabinet production information system development.

A prototype of the production information system was proposed in this paper, supported by three information technologies to facilitate the MC implementation in the millwork manufacturer. A focus group discussion method was carried out for evaluating the system feasibility and the subsequent survey analysis on the virtual reality (VR) interface experiment. The evaluation process results showed that the VR interface is an effective medium for design information communication and encourages customer involvement. Most participants believed that the proposed production information system could generally benefit the MC implementation and improve production efficiency.

This study integrated lean production principles along with building information modelling, VR and discrete-event simulation in the production information system to assist the manufacturer in effectively handling variant product information and enabling quicker reactions in response to diverse customer requirements in housing industries. The coordination among system modules and the managed information flow could be a valuable reference for future MC production system development in housing industries.

Traditionally, executives have assumed that trade‐offs – high quality or low cost, efficiency or customization – are inevitable. In defining their businesses, the choice has always been seen in terms of mass production of inexpensive, commodity‐like products or services (the assembly line) on the one hand, and on the other hand, premium‐priced, individually‐tailored, highly differentiated offerings (the “job shop”). But the notion that such trade‐offs and choices are permanent, inevitable business realities is fading as a new management paradigm – mass customization – emerges. Mass customization consists of cutting‐edge management methods and tools that give companies the ability to produce customized, affordable, high‐quality goods and services, but with the shorter cycle times and lower costs historically associated with mass production and standardization. Proposes that much of the power of mass customization, like total quality management before it, lies in its visionary and strategic implications. Also delineates an exploratory diagnostic framework to help companies assess the potential for mass customization as an explicit strategy in their industries. The key dimensions of this framework are customer sensitivity, process amenability, competitive environment, and organizational readiness.

The purpose of this paper is to better define the relationships between product variety and lean production in enabling mass customization in industrialized homebuilding.

This study includes a case study analysis of two housing plants that instituted lean production systems. For each company, the case study documented the company's background, the product choice offered, the lean implementation approach used, the results obtained, and the effect of product choice on the lean implementation. Using these case study findings, common trends were identified and used to develop guidelines for an effective mass customization strategy for industrialized homebuilders. This paper summarizes the extensive findings for one of the two plants and provides the recommended guidelines developed from common trends identified at both plants.

Case study findings indicated that product choice does not necessarily make the implementation of lean concepts more difficult. In fact, good lean concepts (e.g. continuous flow, pull system, workload leveling, defect‐free processes, standard tasks, good visual control, and reliable technology) were also good concepts for (or easily accommodated) handling a range of product choice.

Research findings are limited by the small number of plants involved in the study.

The paper makes an important contribution to the understanding of both lean production and mass customization, identifying the lean principles that facilitate mass customization for industrialized homebuilders. Findings also provide useful guidelines for builders interested in better addressing specific customer needs, while managing the operational complexities resulting from product variety.

Mass customization (MC) is one of the changes for the US apparel industry that will provide a competitive advantage and offer products needed by consumers. However, as the points of customization and their extent of customization characterize business models including the process strategies to achieve a successful MC strategy, it is imperative to define the points of customization. The purpose of this research is to investigate and introduce the critical points of customization and their extent for apparel.

An apparel industry survey together with case studies was used to collect information to test and support the hypothesis developed through the comprehensive literature review.

Five critical points of apparel customization are defined. These points and their extents of customization are compared, analyzed and validated. It is suggested that the success and the capability of apparel MC will depend on how effectively a company can combine the defined points of customization and their extent of customization in pre‐production, production and post‐production of the apparel product.

The research findings of points of customization is for an apparel product. However, the concepts may be applied to products in other industries.

The post‐production customization point using current technologies is a popular practice for mass customization. However, to achieve a higher level or extent of customization such as design point of customization, it is essential to use advanced product development, manufacturing and processing technologies.

The points of apparel customization and their extent of customization have not been studied before for the apparel MC domain. These points and extent of customization provide new insights into the mass customized apparel manufacturing and apparel MC business models.