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Article

Bardia Naghshineh and Maryam Lotfi

Supply chain resilience (SCR) has recently become an important issue for organizations all around the world. In order to decrease the risk of failures, managers and…

Abstract

Purpose

Supply chain resilience (SCR) has recently become an important issue for organizations all around the world. In order to decrease the risk of failures, managers and decision makers are constantly looking for practices to enhance SCR. The purpose of this paper is to propose a research model that mainly focuses on the effect of information sharing (IS) to enhance SCR.

Design/methodology/approach

Survey method is used in this research. Data were collected from the supply chain, procurement, executive and IT managers of 82 of Tehran’s stock exchange production companies. Structural equation modeling with SmartPLS3 software is used to analyze the collected data.

Findings

Research results show that IS significantly enhances SCR.

Research limitations/implications

Data were collected at one point in time, and therefore a longitudinal study can further investigate the results of this study. The research was carried out in production companies in Iran. Future research can examine the research model in other industry sectors, e.g. services, in other countries to validate the accuracy of the findings.

Practical implications

The findings of this research should help managers, and decision makers create more resilient supply chains for their own and partners’ organizations.

Originality/value

The research model provides insightful results regarding the significance of IS in the SCR context.

Details

Continuity & Resilience Review, vol. 1 no. 1
Type: Research Article
ISSN: 2516-7502

Keywords

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Article

Maryam Lotfi and Soroosh Saghiri

Regarding today’s volatile and turbulent markets accompanied by natural disasters and political upheavals, being resilient has become crucially important for many firms…

Abstract

Purpose

Regarding today’s volatile and turbulent markets accompanied by natural disasters and political upheavals, being resilient has become crucially important for many firms. It is widely accepted that the firm’s operations need to be cost efficient as well as customer responsive. Lean and agile have been proven to be pertinent strategies toward efficiency and responsiveness. But the operations also need to be resilient against disruptions to quickly return to their original state or even a better one. While the question of how leanness and agility impact operational performance outcomes has been researched, the question of how resilience can boost operational performance outcomes is yet to be investigated. The purpose of this paper is to show how resilience is distinguished from leanness and agility. It then examines the impact of resilience, along with leanness and agility, on operational performance outcomes.

Design/methodology/approach

A structural model is drawn up based on the literature to relate lean, agile and resilient practices to performance outcomes. Leanness, agility and resilience are measured through bundles of practices and operational performance outcomes are measured in terms of cost, quality, delivery, flexibility and time to recovery. The model is tested using SPSS 19 and AMOS 19 based on the data collected via survey from a sample of 151 automotive parts suppliers.

Findings

The results show that a higher level of resilience will lead to a better performance in terms of delivery, cost and time to recovery, while it does not have a significant impact on flexibility performance. Regarding leanness, the results confirm that lean operations positively affect cost, delivery and flexibility performances. The results also reject the hypothesis stating that higher level of leanness will lead to worse recovery performance, inferring that higher level of leanness leads to better time to recovery performance (i.e. helps time to recovery reduction).

Originality/value

The present research emphasizes the importance of operations resilience and demonstrates its contribution, alongside leanness and agility, to operational performance. The developed structural model contributes to the nascent theories around resilience, and the use of empirical data makes the results valuable practically. This may inform operations strategy decisions in terms of the results expected from resilience, leanness and agility.

Details

Journal of Manufacturing Technology Management, vol. 29 no. 1
Type: Research Article
ISSN: 1741-038X

Keywords

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Article

Ali Rezaeian, Maryam Tehrani and Nyma Lotfi Foroushani

The purpose of this paper is to clarify the effect of communication satisfaction (CS) on employees’ organizational citizenship behaviors (OCBs), considering the role of…

Abstract

Purpose

The purpose of this paper is to clarify the effect of communication satisfaction (CS) on employees’ organizational citizenship behaviors (OCBs), considering the role of organizational trust as a mediating variable within the Iranian cultural context.

Design/methodology/approach

This paper builds a conceptual model, based on literature review, to illustrate the effect of communication satisfaction on employees’ OCBs within the Iranian national context. Out of 194 questionnaires distributed among the employees of Iranian Water Resources Management Company, one of the well‐recognized companies in the Iranian water industry, 173 filled in the questionnaires completely.

Findings

The paper addresses the main components forming communication satisfaction, organizational trust and OCBs referring to the role of Iranian cultural dimensions. The result of analyzing the research model by using structural equation modeling (SEM) technique shows that communication satisfaction has a positive effect on organizational trust. It also depicts that organizational trust has a positive effect on OCBs and organizational trust plays a mediating role in the relationship between communication satisfaction and OCBs in an Iranian organization.

Originality/value

The authors developed a new conceptual model based on the literature review and field research to present novel insights into the role of in‐group collectivism, institutional collectivism, human orientation and high‐low cultural context as important cultural dimensions in the study of communication satisfaction, organizational trust and OCBs.

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Article

Maryam Eghbali-Zarch, Reza Tavakkoli-Moghaddam, Kazem Dehghan-Sanej and Amin Kaboli

The construction industry is a key driver of economic growth. However, the adverse impacts of construction and demolition waste (CDW) resulted from the active construction…

Abstract

Purpose

The construction industry is a key driver of economic growth. However, the adverse impacts of construction and demolition waste (CDW) resulted from the active construction projects on the economy, environment, public health and social life necessitates an appropriate control and management of this waste stream. Developing and promoting the construction and demolition waste management (CDWM) hierarchy program at the strategic level is essential.

Design/methodology/approach

This study aims to propose a hybrid decision model that hybridizes the Integrated Determination of Objective Criteria Weights (IDOCRIW) and weighted aggregated sum product assessment (WASPAS) under a fuzzy environment.

Findings

The proposed method ranks the potential strategic alternatives by the sustainable development criteria to improve the performance of CDWM. As indicated in the results, the fuzzy approach in the decision-making process enables the transformation of linguistic variables into fuzzy numbers that show uncertainty and ambiguity in real-world systems. Moreover, the close correlation between the final ranking of the proposed methodology and the average priority order of the strategic alternatives obtained by five different multi-criteria decision-making (MCDM) methods implies the validity of the model performance.

Practical implications

This proposed model is an appropriate tool to effectively decide on the development of CDWM from a strategic point of view. It aims to establish an MCDM framework for the evaluation of effective strategies for CDWM according to the indices of sustainable development. Implementing proper operational plans and conducting research in CDWM has the highest priority, and enacting new and more stringent laws, rules and regulations against the production of CDW has secondary priority. This study contributes to the field by optimizing the CDWM by applying the top-priority strategies resulted from the proposed fuzzy hybrid MCDM methodology by the decision-makers or policy-makers to reach the best managerial strategic plan.

Originality/value

In the proposed methodology, the IDOCRIW technique is utilized and updated with the triangular fuzzy numbers for the first time in the literature to derive the weights of sustainable development criteria. The fuzzy WASPAS method is utilized for evaluation and providing a final ranking of the strategic alternatives.

Details

Engineering, Construction and Architectural Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0969-9988

Keywords

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Article

Maryam Nakhoda and Samaneh Tajik

The purpose of this paper is to study the factors influencing the resistance of the employees of Tehran University libraries to technological changes. Through achieving…

Abstract

Purpose

The purpose of this paper is to study the factors influencing the resistance of the employees of Tehran University libraries to technological changes. Through achieving this aim, it attempts to provide a suitable understanding of these factors for the managers so that they would be able to reduce the resistance to change among the employees of university libraries.

Design/methodology/approach

This study is a descriptive survey in its data collection method. Based on the review of the literature, a questionnaire on resistance to technological changes was devised (Cronbach’s α coefficient being 93 percent). The questionnaire was distributed among 128 of the employees in the technology section of Tehran University libraries, and the achieved data were analyzed using an SPSS and PLS.

Findings

The findings achieved through a confirmatory factor analysis showed 11 elements of ambiguity, threat of the current situation, habit, lack of interest, the need for relearning, unsuitable understanding, inefficient rewarding system, emotional reactions, lack of interest understanding, inflexibility of the beliefs and feeling of being a veteran in the organization, which influence the resistance of the employees of the university libraries, among them the inefficient rewarding system ranks first and the unsuitable understanding ranks last.

Originality/value

In this research, an attempt is made to identify the resistance to technological changes shown by the employees of Tehran University libraries, which can be a guide for library managers to improve the changing process in their libraries. Influencing factors of resistance to change which had been identified by other research works were examined here regarding the circumstances of Tehran University Libraries.

Details

Library Management, vol. 38 no. 8/9
Type: Research Article
ISSN: 0143-5124

Keywords

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