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1 – 10 of 156Martin McShane and Karen Kirkham
Changes in demographics and disease patterns are challenging health and care systems across the world. In England, national policies have reset the direction of travel for the…
Abstract
Purpose
Changes in demographics and disease patterns are challenging health and care systems across the world. In England, national policies have reset the direction of travel for the NHS. Collaboration, integration and personalisation are intended to become prime principles and drivers for new models of care. Central to this is the concept of population health management. This has emerged, internationally, as a method to improve population health. Fundamental for population health management to succeed is the use of integrated data, analytics combined with professional insight and the adoption of a learning health system culture. This agenda reaches beyond the NHS in England and the public health profession to embrace a broad range of stakeholders. By drawing on international experience and early experience of implementation in the United Kingdom, the potential for health and care systems in England to become world leading in population health management is explored.
Design/methodology/approach
A viewpoint paper.
Findings
Population health management is a major change in the way health and care systems look at the challenges they are facing. It makes what is happening to individuals, across the continuum of care, the essence for insight and action. The NHS has the components for success and the potential to become world leading in delivery of population health management as part of its integrated care agenda.
Originality/value
This is the first viewpoint paper to set out how population health management contributes to the integrated care agenda in the NHS.
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Florian Klein, Jonas Puck and Martin Weiss
The macroenvironment constitutes a widely acknowledged source of firms’ risk in international business. A substantial body of research on macroenvironmental risks encapsulates a…
Abstract
The macroenvironment constitutes a widely acknowledged source of firms’ risk in international business. A substantial body of research on macroenvironmental risks encapsulates a variety of measurement approaches, antecedents, and managerial consequences. However, a review of established macroenvironmental risk measures reveals that these measures strongly focus on the quality of the macroenvironment, assuming a rather static perspective and mainly excluding dynamic aspects. Building on prior research on macroenvironmental risk as well as on environmental dynamism, we argue that macroenvironmental dynamism – i.e. the frequency, intensity, and predictability of macroenvironmental variation – is a pivotal source of risk in international business, which so far only received limited attention. Moreover, we suggest that macroenvironmental dynamism influences firms’ risk management activities, a measure we use to empirically investigate firm implications of macroenvironmental dynamism. We explore this effect using primary survey data on risk management activities from 158 foreign subsidiaries in six emerging countries and secondary data on the macroeconomic context in these countries. We find evidence that macroenvironmental dynamism, if compared to macroenvironmental quality, exerts a strong influence on firms’ risk management activities. Our findings enhance the understanding of the dynamic nature of macroenvironmental risk in international business as well as provide a concept to more comprehensively measure macroenvironmental dynamism that future research can build upon.
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Grant O’Neill, Antonio Travaglione, Steven McShane, Justin Hancock and Joshua Chang
This paper aims to investigate whether values enactment could be increased through frame-of-reference (FOR) training configured around values prototyping and behavioural domain…
Abstract
Purpose
This paper aims to investigate whether values enactment could be increased through frame-of-reference (FOR) training configured around values prototyping and behavioural domain training for managers within an Australian public sector organisation.
Design/methodology/approach
Employees from an Australian public sector organisation were studied to ascertain the effect of values training and development via a three-way longitudinal design with a control group.
Findings
The findings indicate that FOR training can increase employee values enactment clarity and, thereby, have a positive impact upon organisational values enactment.
Practical implications
The application of FOR training constitutes a new approach to supporting the development of employee values clarity, which, in turn, can support the achievement of organisational values enactment. Through FOR training, employees can learn to apply organisational values in their decision-making and other behaviours irrespective of whether they are highly congruent with their personal values.
Originality/value
Empirical research into values management is limited and there is a lack of consensus to what is needed to create a values-driven organisation. The article shows that FOR training can be a beneficial component of a broader human resource strategy aimed at increasing organisational values enactment. With reference to the resource-based view of the firm, it is argued that values enactment constitutes a distinctive capability that may confer sustained organisational advantage.
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Claudia Ramos-Garza and Leticia Ramos-Garza
For an organization to be competitive, it needs to constantly innovate. For this to happen, you need the right combination of leaders, talented people, organizational…
Abstract
For an organization to be competitive, it needs to constantly innovate. For this to happen, you need the right combination of leaders, talented people, organizational characteristics, and culture. In the chapter, the authors included different perspectives of leadership and models of organizational culture. Both are relevant topics in the field of organizational behavior related to innovation as well as organizational effectiveness.
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In order to succeed in an action under the Equal Pay Act 1970, should the woman and the man be employed by the same employer on like work at the same time or would the woman still…
Abstract
In order to succeed in an action under the Equal Pay Act 1970, should the woman and the man be employed by the same employer on like work at the same time or would the woman still be covered by the Act if she were employed on like work in succession to the man? This is the question which had to be solved in Macarthys Ltd v. Smith. Unfortunately it was not. Their Lordships interpreted the relevant section in different ways and since Article 119 of the Treaty of Rome was also subject to different interpretations, the case has been referred to the European Court of Justice.
The Equal Pay Act 1970 (which came into operation on 29 December 1975) provides for an “equality clause” to be written into all contracts of employment. S.1(2) (a) of the 1970 Act…
Abstract
The Equal Pay Act 1970 (which came into operation on 29 December 1975) provides for an “equality clause” to be written into all contracts of employment. S.1(2) (a) of the 1970 Act (which has been amended by the Sex Discrimination Act 1975) provides:
Viktor Grechyn and Ian McShane
This paper aims to analyse whether the speed of Wi-Fi in hotels influences customer satisfaction with hotels and the implications of this for the provision of Wi-Fi by commercial…
Abstract
Purpose
This paper aims to analyse whether the speed of Wi-Fi in hotels influences customer satisfaction with hotels and the implications of this for the provision of Wi-Fi by commercial and governmental bodies seeking to boost tourism.
Design/methodology/approach
Regression analysis on data from Australian hotels (191 entries) and 111 responses to a national survey of local government authorities on public Wi-Fi (PWF) provision were combined with a literature review and content analysis of online reviews by hotel customers.
Findings
If Wi-Fi quality rises by 1%, customer satisfaction with the hotel increases by 0.376/100 units. In the areas where hotel Wi-Fi is of better quality, PWF provided by the local government is also of better quality; the reverse statement is also true.
Practical implications
Tourists value continuous access to Wi-Fi, whether provided by commercial or public bodies. It is imperative for hotels and local governments seeking to boost tourist activity to invest in quality Wi-Fi networks. However, to assist this, national policies should address spatial disparities in broadband infrastructure revealed in the study.
Originality/value
This study looks beyond a conventional distinction between the private and public provision of Wi-Fi to examine the shared interests of industry and government in this essential component of tourist infrastructure. The study is unique in the English-speaking literature for its focus on the link between the quality of Wi-Fi provision and customer satisfaction, with original results and discussion providing a rationale for investing in quality Wi-Fi networks.
认真的么, 澳大利亚, 为什么你对WiFi 如此小气?:澳洲酒店顾客对Wi-Fi速度的满意度及其对公共Wi-Fi供给的启示
研究目的
本研究分析了酒店的Wi-Fi 速度是否影响顾客满意度, 及其对致力于促进旅游业发展的商业和政府组织在提供Wi-Fi 服务上的启示
研究设计/方法/途径
本研究结合191家澳洲酒店的数据以及111份对当地政府权威机关关于公共Wi-Fi供应的全国性调查的回复数据进行了回归分析, 并结合文献综述和对网上顾客评价进行了内容分析
研究发现
如果Wi-Fi质量提高百分之一, 顾客满意度会相应提高0.376/100个单位。在酒店Wi-Fi质量普遍较好的地区, 由地方政府提供的公用Wi-Fi也会有更佳质量, 反之亦然。
实践意义
不管是商业还是公共组织提供的Wi-Fi, 游客都重视它的持续性使用。对那些想要发展旅游的酒店和地方政府来说, 加大对Wi-Fi 质量的投入是必要的。然而, 为了推进此举, 国家政策应该根据此项研究的结果解决宽带基础设施的地域差异问题。
研究原创性/价值
本研究 超越了传统意义上的公共和私有供给Wi-Fi的区别, 从业界和政府机关共同利益的角度出发来对这项关键的旅游基础设施进行研究。本文对英文文献关于Wi-Fi质量和顾客满意度的关系提供了支持, 并且为提高Wi-Fi质量的理论依据提供了创新性结论和讨论。
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Martin R.W. Hiebl, Christine Duller and Herbert Neubauer
Family firms are the most prevalent type of firm worldwide. Nevertheless, the existent enterprise risk management (ERM) literature is silent on the adoption of ERM in family…
Abstract
Purpose
Family firms are the most prevalent type of firm worldwide. Nevertheless, the existent enterprise risk management (ERM) literature is silent on the adoption of ERM in family firms. Family firms exhibit specifics likely to influence the adoption of ERM. Most importantly, they often feature lower levels of agency conflicts, which should make them less prone to invest in mechanisms to control such problems. Consequently, it is expected that family firms are less prone to invest in ERM. This paper aims to explore this basic expectation.
Design/methodology/approach
This study is based on a survey of 430 firms from Austria and Germany.
Findings
It is observed that family firms show a lower adoption of ERM, especially in family firms where there is a family CEO.
Research limitations/implications
The results suggest that future empirical ERM research should more closely analyze or at least control for family influence.
Originality/value
This study is among the first to analyze ERM adoption in family firms.
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This paper aims to investigate the evolution of enterprise risk management (ERM) out of fragmented disciplinary perspectives to provide a foundation for promoting…
Abstract
Purpose
This paper aims to investigate the evolution of enterprise risk management (ERM) out of fragmented disciplinary perspectives to provide a foundation for promoting interdisciplinary research and proposes a design science approach for more effective ERM implementation in organizations.
Design/methodology/approach
This conceptual paper synthesizes ERM research and practice from multiple disciplines.
Findings
Corporate risk management concepts were born in academic finance and developed further in the finance subset known as risk management and insurance. With the advent of ERM, efforts must broaden beyond applying statistical models to quantifiable risks. Other disciplines have expanded ERM research by embracing techniques to investigate risk management practices to produce knowledge that integrates practice and theory. ERM is promoted as integrated risk management, yet silos still remain in both practice and research.
Originality/value
This study provides a foundation and a proposal for moving ERM past academic and organizational silos, which is necessary to achieve the ERM philosophy and increase organizational resilience. Understanding the evolution and fragmented nature of ERM research and practice provides a foundation for interdisciplinary cooperation necessary to achieve the holistic ERM philosophy. A next frontier is effective ERM implementation. This paper argues for an organizational design science approach for mitigating the resistance to change that confounds effective implementation of ERM in organizations facing an increasingly uncertain environment and outlines future research for applying the approach to implementing the ISO 31000 risk management process.
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