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Article

Martha J. Fay

Although informal communication at work has been shown to serve important functions of sociality, little is known about the messages that comprise routine, everyday…

Abstract

Purpose

Although informal communication at work has been shown to serve important functions of sociality, little is known about the messages that comprise routine, everyday interaction. The purpose of this paper is to examine two different informal interactions between 100 remote employees and their central office peers to determine the kinds of messages used in informal interaction using thematic analysis.

Design/methodology/approach

Teleworkers recalled informal interactions with central office peers; interactions were coded using constructivist methodology, then collapsed into dominant themes using a constant comparison approach. Patterns in responses were then related to a literature‐based (constructivist) analysis of how informal communication functions.

Findings

Five key themes were identified: personal disclosure, sociality, support giving and getting, commiserating/complaining, and business updates and exchanges. These informal workplace interactions also reflected underlying dimensions of perceived organizational membership: need fulfillment, mattering, and belonging, and suggest ways the framework could be strengthened.

Research limitations/implications

Themes from reported interactions provide message‐level evidence that informal communication serves both instrumental and constitutive functions. Including interactions reported by co‐located employees would have allowed for a comparison.

Practical implications

Results have important implications for how informal communication functions between peers. Managers can use the results to facilitate communication opportunities for remote and co‐located employees.

Originality/value

Message‐level analysis of informal communication between peers has not been considered as important as hierarchical communication within businesses and organizations. Reported interactions illuminate how informal communication functions, and suggest a link between informal interaction and important individual‐ and organizational‐level outcomes, adding to existing knowledge about the understudied population of permanent, high‐intensity teleworkers.

Details

Qualitative Research in Organizations and Management: An International Journal, vol. 6 no. 3
Type: Research Article
ISSN: 1746-5648

Keywords

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Abstract

Details

The Romance of Heroism and Heroic Leadership
Type: Book
ISBN: 978-1-78756-655-2

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Article

Few issues in recent times have so provoked debate and dissention within the library field as has the concept of fees for user services. The issue has aroused the passions…

Abstract

Few issues in recent times have so provoked debate and dissention within the library field as has the concept of fees for user services. The issue has aroused the passions of our profession precisely because its roots and implications extend far beyond the confines of just one service discipline. Its reflection is mirrored in national debates about the proper spheres of the public and private sectors—in matters of information generation and distribution, certainly, but in a host of other social ramifications as well, amounting virtually to a debate about the most basic values which we have long assumed to constitute the very framework of our democratic and humanistic society.

Details

Collection Building, vol. 8 no. 1
Type: Research Article
ISSN: 0160-4953

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Book part

Megan A. Conway

This chapter explores the relationship between disability identity, civil rights, and the law. Twenty-five years after the passage of the Americans with Disabilities Act…

Abstract

This chapter explores the relationship between disability identity, civil rights, and the law. Twenty-five years after the passage of the Americans with Disabilities Act, the question remains why disability rights legislation does not go far enough toward addressing access, stigma, and discrimination issues. People with disabilities have found empowerment from disability rights laws, but these laws are also restrictive because they define people in relation to medical aspects of their disabilities and narrowly define society’s obligation for inclusion. The successes and failures of disability rights laws are an important contribution to the study of conceptions of difference.

Details

Special Issue: Law and the Imagining of Difference
Type: Book
ISBN: 978-1-78756-030-7

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Article

THIS number will appear at the beginning of the Leeds Conference. Although there is no evidence that the attendance will surpass the record attendance registered at the…

Abstract

THIS number will appear at the beginning of the Leeds Conference. Although there is no evidence that the attendance will surpass the record attendance registered at the Birmingham Conference, there is every reason to believe that the attendance at Leeds will be very large. The year is one of importance in the history of the city, for it has marked the 300th anniversary of its charter. We hope that some of the festival spirit will survive into the week of the Conference. As a contributor has suggested on another page, we hope that all librarians who attend will do so with the determination to make the Conference one of the friendliest possible character. It has occasionally been pointed out that as the Association grows older it is liable to become more stilted and formal; that institutions and people become standardized and less dynamic. This, if it were true, would be a great pity.

Details

New Library World, vol. 29 no. 2
Type: Research Article
ISSN: 0307-4803

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Article

James F. Corey

In September 1990, the U.S. Department of Education's Library Technology and Cooperation Grants Program awarded a three‐year grant to the Florida Center for Library…

Abstract

In September 1990, the U.S. Department of Education's Library Technology and Cooperation Grants Program awarded a three‐year grant to the Florida Center for Library Automation (FCLA), an agency of the Florida State University System, to develop software adhering to the ANSI Z39.50 Information Retrieval protocol standard. The Z39.50 software was to operate over the Open Systems Interconnect (OSI) communications protocols and be integrated with FCLA's NOTIS system, which is shared by all nine state universities in Florida. In order to test the correctness of its Z39.50 software, FCLA sought out other library software developers who would be willing to develop Z39.50 systems of their own. As part of this process, FCLA helped to found the Z39.50 Implementors' Group (ZIG), which has since gone on to improve the standard and promote Z39.50 implementations throughout much of the North American library systems marketplace. Early on in the project, it became apparent that TCP/IP would be a more heavily used communications vehicle for Z39.50 messages than OSI. FCLA expanded its design to include TCP/IP and, by the end of the grant in September 1993, will have a working Z39.50 system that can communicate over both OSI and TCP/IP networks.

Details

Library Hi Tech, vol. 12 no. 1
Type: Research Article
ISSN: 0737-8831

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Article

Alex H. Poole

The purpose of this paper is to dissect key issues and debates in digital humanities, an emerging field of theory and practice. Digital humanities stands greatly to impact…

Abstract

Purpose

The purpose of this paper is to dissect key issues and debates in digital humanities, an emerging field of theory and practice. Digital humanities stands greatly to impact the Information and Library Science (ILS) professions (and vice versa) as well as the traditional humanities disciplines.

Design/methodology/approach

This paper explores the contours of digital humanities as a field, touching upon fundamental issues related to the field’s coalescence and thus to its structure and epistemology. It looks at the ways in which digital humanities brings new approaches and sheds new light on manifold humanities foci.

Findings

Digital humanities work represents a vital new current of interdisciplinary, collaborative intellectual activity both in- and outside the academy; it merits particular attention from ILS.

Research limitations/implications

This paper helps potential stakeholders understand the intellectual and practical framework of the digital humanities and “its relationship” to their own intellectual and professional work.

Originality/value

This paper critically synthesizes previous scholarly work in digital humanities. It has particular value for those in ILS, a community that has proven especially receptive to the field, as well as to scholars working in many humanities disciplines. Digital humanities has already made an important impact on both LIS and the humanities; its impact is sure to grow.

Details

Journal of Documentation, vol. 73 no. 1
Type: Research Article
ISSN: 0022-0418

Keywords

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Book part

Yann Algan and Nicole M. Fortin

Using the Program for International Student Assessment (PISA) surveys (2003–2015), this chapter explores the relationship between the gender gap in math test scores and…

Abstract

Using the Program for International Student Assessment (PISA) surveys (2003–2015), this chapter explores the relationship between the gender gap in math test scores and computer (digital devices) gaming, as a potential “swimming upstream” factor in the quest to close that gap. Using a decomposition based on a pooled hybrid specification, we attribute two to three points (from 13% to 29%) of the gender math gap to gender differences in the incidence and returns to intense gaming. The comparison of the negative versus positive girl-specific effects found for collaborative games versus single-player games suggest a potential role for gaming network effects.

Abstract

Details

The Peripatetic Journey of Teacher Preparation in Canada
Type: Book
ISBN: 978-1-83982-239-1

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Article

John Price‐Wilkin

Libraries must actively support humanities text files, but we must remember that to focus exclusively on texts tied to specific systems is to put ourselves in opposition…

Abstract

Libraries must actively support humanities text files, but we must remember that to focus exclusively on texts tied to specific systems is to put ourselves in opposition to the needs of the researchers we intend to serve. A working model of the sort of system and resource provision that is appropriate is described. The system, one put in place at the University of Michigan, is the result of several years of discussions and investigation. While by no means the only model upon which to base such a service, it incorporates several features that are essential to the support of these materials: standardized, generalized data; the reliance on standards for the delivery of information; and remote use. Sidebars discuss ARTFL, a textual database; the Oxford Text Archive; InteLex; the Open Text Corporation; the Text Encoding Initiative (TEI); the machine‐readable version of the Oxford English Dictionary, 2d edition; and the Center for Electronic Texts in the Humanities.

Details

Library Hi Tech, vol. 9 no. 3
Type: Research Article
ISSN: 0737-8831

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