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The introduction to this special issue aims to describe the papers published in this volume as well as the setting of labour markets in the Arabian Gulf as the basis for the understanding the relationship between expatriates and the indigenous workforce.

First, the context is explained, followed by a description of the peculiarities of the research setting. Then, the articles in this special issue are described, followed by an outlook on the future of the expatriate‐citizen relationship and suggestions for future research in this area.

Thanks to the efforts of authors, reviewers, and the editors of this journal, every single one of the articles in this volume provides valuable insights from new perspectives on the theme of this special issue.

This special issue expands the understanding of a truly underrepresented topic.

This paper aims to identify a variety of titles and resources to offer both public and academic librarians guidance in establishing and maintaining a definitive core collection of past and present materials.

The annotated bibliography includes CD recordings, films, documentaries, serials, monographs and web sites on rap music and hip‐hop culture. The entries chosen were culled from rap music periodicals, reference works, catalogs and journals.

These resources showcase the innovation of rap's formative years. They trace the broad scope of rap musical styles and document and critique hip‐hop culture.

These selected titles capture distinctive periods in hip‐hop history and help librarians stay current and conscious of what to include in their collections as rap becomes more mainstream and more respectable.

The purpose of this paper is to address the effects of a unique leadership programme, four years after its delivery: in a Dutch penitentiary organisation. This intervention was initiated because of a felt lack of safety in an organisation that was characterised by steep hierarchy, forceful authority, constant employee cynicism and indifference. The focus of the intervention lies on actually assuming responsibility and producing the intended, strategically relevant results.

First we sketch Hoebeke's ideas on “responsibility in one's own work system” (Hoebeke, 2004). We show how these ideas are related to the leadership programme. Next we illustrate the programme's effect with quotes from three in‐depth group interviews with the penitentiary's governor, unit manager, four department heads and six employees.

The interviews show that acting responsibly has become a living concept in the sense that is now being explicitly used among employees in all layers of the organisation. Employees and managers have learned to translate responsibility into concrete and relevant results. A new strategy for the continuity of the organisation has been co‐created with all management levels and the Workers Council and it has been implemented successfully. The intervention also defeated the cynicism and lack of integrity in the organisation.

This case shows that being trained in the ability “to be present with reality” and actually assuming responsibility for the relationship between one's own “way of being” and the results one produces had a lasting, positive impact on an organisation and its people.

The purpose of this paper is to look beyond the issue of disclosure/non‐disclosure in the workplace, to explore the ways gay men challenge, negotiate and conform in the two‐way process of managing their identities in what Jenkins terms the interaction order. In the validation of their external identities, the author aims to identify critical incidents and experiences in gay men's working lives in which they have resisted or challenged identities, labels and stereotypes ascribed by others.

Data were gathered through ten semi‐structured interviews with self‐identified gay men in a wide range of occupations and age ranges working in Bournemouth, UK.

The data focus on the fluidity of identity and the impact of organisational context. In their self‐presentations a number of strategies were deployed. The respondents experienced exclusion, stereotyping, being viewed as a piece of curiosity, silence, discomfort and a marked identity in the eyes of others. In response to these reactions, themes of compliance, conformity and adopting an educator role were uncovered.

Although the findings presented are not necessarily generalizable, themes of exclusion, silence and marked identities were uncovered that echo many previous studies of gay men's experiences in the workplace.

Little research has been done on identity management in the workplace beyond the issue of disclosure of sexual identity. In particular, there has been limited focus on how gay men challenge, negotiate and modify the labels and social identities ascribed by others in what Jenkins terms the interaction order. Nor does there seem to be any research on whether gay men have modified the management of their social identities throughout their working lives.

The purpose of this paper is to show how the content of a firm's culture, carefully developed by top managers, can create effective employee experiences and how this exemplary case of strategic culture shaping relate to various academic insights on intangible social or collaborative capital.

Inductive case study (of a large American convention hotel), highlighting the strategic crafting of a service‐firm culture, both descriptively (in terms of what took place) and analytically (in terms of various OB‐literatures).

Describes how organizational culture can be part of strategizing in terms of aligning cultural expressions regarding various employees' practices, including continuous organizational improvement. Analyzes and integrates various extant culture insights on service cultures and culture strength.

Insights are applicable to a wide variety of work settings beyond the hospitality and service sectors; it expands the view of organizational culture to the broader and more complex, strategic issue of how organizations can craft or amend cultures that fit their missions.

One may learn from this case (including the authors' reflections), how to put a well‐articulated service mission into operational practice: through taking a particular, desired culture quite seriously when creating employee experiences, so that they are effectively focused on that mission.

The paper illustrates specific tactics for implementing culture plus the value of developing a strategic approach to creating a particular culture. It offers a template of crafting a culture, based on the strategic pairing of managerial mission with action (or employee and client experiences). Strategizing with culture, also referred to as firm‐cultural content shaping, is meant for researchers and practitioners seeking to help develop a mission‐focused organizational culture.

It is recognised that a sustainable competitive advantage is a necessary condition for a firm to survive and prosper. Specifically, companies need to embark on real, substantive business initiatives that will accrue to the company an asymmetrical, firm‐specific resource that will not be perfectly imitable by competitors, to borrow from Barney’s (1986) parlance. Barney’s notion of imperfect imitability is see as crucial in ascertaining the long run efficacy of any potential source of competitive advantage. A sustainable competitive advantage is one which is of value, is rare, has few if any substitutes, and in particular is not easily copied (Barney, 1986). The acquisition of such a sustainable competitive advantage is seen as the whole point of planning and executive business level strategies.