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The headlines of online news are created carefully to influence audience news selection today. The purpose of this paper is to investigate the relationships between news headline presentation and users’ clicking behavior.

Two types of unobtrusive data were collected and analyzed jointly for this purpose. A two-month server log file containing 39,990,200 clickstream records was obtained from an institutional news site. A clickstream data analysis was conducted at the footprint and movement levels, which extracted 98,016 clicks received by 7,120 headlines ever displayed on the homepage. Meanwhile, the presentation of these headlines was characterized from seven dimensions, i.e. position, format, text length, use of numbers, use of punctuation marks, recency and popularity, based on the layout and content crawled from the homepage.

This study identified a series of presentation characteristics that prompted users to click on the headlines, including placing them in the central T-shaped zones, using images, increasing text length properly for greater clarity, using visually distinctive punctuation marks, and providing recency and popularity indicators.

The findings have valuable implications for news providers in attracting clicks to their headlines. Also, the successful application of nonreactive methods has significant implications for future user studies in both information science and journalism.

Examines the influence which the Institute of Internal Auditors′ Code of Ethics has on its members′ ethical perceptions. Also determines whether this influence is greater than members′ personal moral philosophies (i.e. idealism and relativism), and corporate ethical values. Data for the study were obtained by questionnaires sent to 1,000 members of the Institute of Internal Auditors, located in the Southeastern United States. The results generally indicate that professional values, as operationalized by the members′ use of the code of ethics, influence their perceptions of ethical problems in a positive way. However, no significant linkages were found to exist between the internal auditors′ personal moral philosophies or corporate ethical values and their perceptions of ethical problems.

Mechatronics is a very important area of research in industrial applications. The purpose of this study is to find some of the most important components of the literature on this subject.

The analysis is based on the use of the database Compendex; it was searched in the broadest way for documents related to mechatronics. In addition, subject guides from libraries of universities with mechatronics programs were studied to find resources available in those areas.

The literature of mechatronics is extensive and multidisciplinary. Based on the results from Compendex, the following data were found: most productive authors, list of leading journals and conference proceedings, publishers and grant organizations, authors’ affiliations and other minor details. Based on the analysis of subject guides, the following types of resources were found: research databases, reference books and ebook collections.

Part of the analysis is based on a search performed in one technical database, Compendex; it was the database that generated the largest number of citations as compared to Inspec and the Web of Science. The results have a strong English language focus. It is possible that by using the results from multiple data bases, some additional sources could be obtained.

Mechatronics is a relatively new technological field comprising a number of scientific and engineering areas. The results obtained summarized a significant amount of bibliographic information.

The work is original; to the best of the authors’ knowledge, no other study has analyzed the literature on this subject.

Purpose – This chapter reviews the authors’ research on group procedural justice and group-serving behavior. It makes the case that fairness and unfairness can both motivate group-serving behavior; the former makes group members feel good about their identity, leading them to “reward” the group, and the latter indicates a group shortcoming, leading members to “repair” the group.

Design/methodology/approach – The chapter describes several studies published elsewhere. Correlational research with employees and students examines the relationship between group procedural fairness and group members’ positive affect, which should translate into group-serving behavior. Experimental research with students investigates whether group procedural unfairness can result in group-serving behavior (measured via self-report and observed helping). Complementary findings from other authors are briefly described and discussed in support of a developed theoretical model of group procedural justice and group-serving behavior.

Findings – Group procedural fairness was more strongly related to arousing positive affect for strongly identified group members. Separately, strongly identified group members engaged in more group-serving behavior when their group had unfair rather than fair procedures.

Research limitations/implications – Possible boundary conditions for the motivating effects of unfairness are discussed (e.g., group permeability, time frame, and anonymity of unfairness). Suggestions for future research are proposed (e.g., examine the effect of justice information on group-serving behavior when group members can also modify group procedures).

Practical implications – Better understanding the effects of group procedural unfairness should influence how organizations and societies promote group-serving behavior.

Originality/value – Research on the motivating effects of both group procedural fairness and unfairness are synthesized into one theoretical model.

Do public opinion and political sentiments expressed on Twitter during election campaign have a meaning and message? Are they inferential, that is, can they be used to estimate the political mood prevailing among the masses? Can they also be used to reliably predict the election outcome? To answer these in the Indian context, the 2014 general election was chosen.

Tweets posted on the leading parties during the voting and crucial campaign periods were mined and manual sentiment analysis was performed on them.

A strong and positive correlation was observed between the political sentiments expressed on Twitter and election results. Further, the Time Periods during which the tweets were mined were found to have a moderating effect on this relationship.

This study showed that the month preceding the voting period was the best to predict the vote share with Twitter data – with 83.9% accuracy.

Twitter has become an important public communication tool in India, and as the study results reinstate, it is an ideal research tool to gauge public opinion.

The aim of this article is to contribute to extant management and internet literature through exploring the impact of human dynamics, interaction, and influence on web site design, development, and implementation within the context of broader internet operations development.

Given the nature of the subject area under investigation and the need for both depth and rich understanding, an in‐depth, longitudinal case study approach was considered appropriate for this study.

The evaluation of the process of web site design, development, and implementation identifies six cultural gaps and numerous instances of hierarchical political influence that combined with the medium of communication to shape both the articulation and the understanding of messages.

This study will have significant appeal not only to management and culture theorists and practitioners, but also to those executives and academics interested in the processes and pitfalls of web site design, development, and implementation within the broader context of developing internet operations.

To provide a selective bibliography in the emerging area of library content personalization for the benefit of library and information professionals.

A range of recently published works (in the period 1993–2004), which aim to provide pragmatic application of content personalization rather than theoretical works, are discussed and sorted into “classified” sections to help library professionals understand more about the various options for formulating content as per the specific needs of their clientele.

This paper provides information about each category of tool and technique of personalization, indicating what is achieved and how particular developments can help other libraries or professionals. It recognises that personalization of library resources is a viable way of helping users deal with the information explosion, conserving their time for more productive intellectual tasks. It identifies how computer and information technology has enabled document mapping to be more efficient, especially because of the ease with which a document can be indexed and represented with multiple terms, and confirms that this same functionality can be used to represent a user's interests, facilitating the easy linking of relevant sources to prospective users. Personalization of library resources is an effective way for maximizing user benefit.

This is not an exhaustive list of developments in personalization. Rather it identifies a mix of products and solutions that are of immediate use to librarians.

A very useful source of pragmatic applications of personalization so far, that can guide a practicing professional interested in creating similar solutions for more productive information support in his/her library.

This paper fulfils an identified need for a “review of technology” for LIS practitioners and offers practical help to any professional exploring solutions similar to those outlined in this paper.

The purpose of this paper is to investigate readers’ annotations in library books and attitudes towards marginalia among library users. In particular, the study discusses how marginalia function as reader-to-reader communication.

The study used data collected from both public library and university library collections, as well as a user survey conducted among library users. The empirical results are discussed in relation to theories of affordances, in order to understand what characterizes the socio-physical realm within which marginalia exist (RQ1), and what specific conditions make marginalia possible as a communicative act between readers (RQ2).

The study suggests that marginalia in library books are mainly by-products of reading/studying processes. The user survey depicts an overall picture of ambiguous attitudes towards marginalia. It is argued that marginalia seen as communication rely heavily on the proximity of the context and the permanence of the physical medium. Three distinctive categories are proposed for classifying marginalia according to their relationship with the text: embedded; evaluative; extratextual. In spite of being an often unwanted communication, marginalia thus still function as an additional layer to the main message of the primary text.

The findings are indicative pointing to follow-up studies that may further validate them. The study contributes to a referential frame for future studies on the subject.

The study addresses factual and communicative aspects of marginalia less covered in previous research, thus providing a basis for further research also in relation to designing affordances for annotations in e-books.

The study's purpose was to explore the impact of multitasking on efficiency and accuracy and the relationship between individual differences and multitasking ability.

An experimental study was conducted with individuals that completed an in-box exercise and a personality assessment. Three groups were established as follows: those that completed the in-box exercise without interruption (control group), those that were given a portion of the same initial task but were then interrupted and given an additional task (low multitask group) and those that were given the same initial tasks, then interrupted three times (high multitask group).

The results show that there were significant effects of gender and age on multitasking efficiency. Females made fewer errors than males. Younger and older participants took more time to complete the experiment, which indicates an inverted U relationship and may mean that people become more effective at multitasking with experience and practice, but then less effective as they get older. The study also found that personality had no significant effect on multitasking efficiency.

The study was limited in that the sample was 91 percent female, did not include anyone over the age of 51 and did not measure intelligence or experience.

The findings may have implications for employee training, evaluation and formulation of workplace standards and regulations.

This study provides empirical research extending the understanding of the nature and impact of multitasking and individual differences based on gender, age and personality.