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Book part
Publication date: 7 May 2019

Lily Popova Zhuhadar and Mark Ciampa

After the ex-National Security Agency contractor Edward Snowden1 disclosures of the National Security Agency surveillance of Americans’ online and phone communications…

Abstract

After the ex-National Security Agency contractor Edward Snowden1 disclosures of the National Security Agency surveillance of Americans’ online and phone communications, the Pew Research Center2 administrated a panel survey to collect data concerning Americans’ opinions about privacy and security. This survey has mixed types of qualitative questions (closed and open-ended). In this context, to our knowledge, until today, no research has been applied on the open-ended part of these data. In this chapter, first the authors present their findings from applying sentiment analysis and topic extraction methods; second, the authors demonstrate their analysis to sentiments polarities; and finally, the authors interpret the semantic relationships between topics and their associated negativity, positivity, and neutral sentiments.

Details

Politics and Technology in the Post-Truth Era
Type: Book
ISBN: 978-1-78756-984-3

Keywords

Article
Publication date: 25 November 2013

Mark Ciampa

Text-based passwords created by users are typically weak. A common mitigation is to provide meaningful feedback to users regarding the relative strength of their newly…

1033

Abstract

Purpose

Text-based passwords created by users are typically weak. A common mitigation is to provide meaningful feedback to users regarding the relative strength of their newly created password. However, the effects of these feedback mechanisms on users to create stronger passwords have not been well studied. This study examined four different types of password feedback mechanisms to determine which, if any, are the most effective. The paper aims to discuss these issues.

Design/methodology/approach

Undergraduate student volunteers created four different passwords and then entered the passwords into four different online password feedback mechanisms. Participants were then asked whether the feedback persuaded them to change their original password.

Findings

In all cases, the feedback mechanisms significantly influenced users with lower password entropy to choose a more secure password. The password feedback mechanism that was most effective was the feedback of the estimated amount of time to break the password.

Research limitations/implications

Undergraduate students in an academic environment were the participants, which may limit external validity.

Practical implications

The implications are for designers of web sites and other applications that require users to create a text-based password: any feedback mechanism can influence users to create passwords with higher entropy, yet those that indicate the length of time it would take to crack the password are most effective.

Originality/value

There are a wide variety of password feedback mechanisms in use. However, their effects on influencing users to create stronger passwords have not been well studied.

Details

Information Management & Computer Security, vol. 21 no. 5
Type: Research Article
ISSN: 0968-5227

Keywords

Content available
Book part
Publication date: 7 May 2019

Abstract

Details

Politics and Technology in the Post-Truth Era
Type: Book
ISBN: 978-1-78756-984-3

Abstract

Details

Politics and Technology in the Post-Truth Era
Type: Book
ISBN: 978-1-78756-984-3

Article
Publication date: 12 October 2015

Martin Butler and Rika Butler

The purpose of this paper was to determine factors that could be used to create different authentication requirements for diverse online banking customers based on their…

1264

Abstract

Purpose

The purpose of this paper was to determine factors that could be used to create different authentication requirements for diverse online banking customers based on their risk profile. Online security remains a challenge to ensure safe transacting on the Internet. User authentication, a human-centric process, is regarded as the basis of computer security and hence secure access to online banking services. The increased use of technology to enforce additional actions has the ability to improve the quality of authentication and hence online security, but often at the expense of usability. The objective of this study was to determine factors that could be used to create different authentication requirements for diverse online banking customers based on their risk profile.

Design/methodology/approach

A web-based survey was designed to determine online consumers’ competence resecure online behaviour, and this was used to quantify the online behaviour as more or less secure. The browsers used by consumers as well as their demographical data were correlated with the security profile of respondents to test for any significant variance in practice that could inform differentiated authentication.

Findings

A statistical difference between behaviours based on some of the dependant variables was evident from the analysis. Based on the results, a case could be made to have different authentication methods for online banking customers based on both their browser selected (before individual identification) as well as demographical data (after identification) to ensure a safer online environment.

Originality/value

The research can be used by the financial services sector to improve online security, where required, without necessarily reducing usability for more “security inclined” customers.

Details

Information & Computer Security, vol. 23 no. 4
Type: Research Article
ISSN: 2056-4961

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Article
Publication date: 1 July 2006

Eileen Drew and Catherine Healy

The objectives of this study were to investigate the degree to which quality initiatives, including quality standards, have been adopted in Irish organisations and to…

2090

Abstract

Purpose

The objectives of this study were to investigate the degree to which quality initiatives, including quality standards, have been adopted in Irish organisations and to provide comparisons with survey results of surveys in 1995/1996.

Design/methodology/approach

A national survey was conducted in 2002 of Irish employers in manufacturing/services within the private and public sectors. The questionnaire was sent to 2,487 organisations – 932 questionnaires were returned representing a 34 per cent response rate from the private sector organisations and 47 per cent in the public sector.

Findings

The survey illustrates the continuing importance of, and reliance upon, standards. Among organisations that had been awarded ISO 9000 certification, 93 per cent believed that it had improved their reputation and 90 per cent that it resulted in better products or services. Nearly two‐thirds of respondent organisations had adopted a total quality approach compared with less than one‐third in 1995/1996. The results demonstrate that total quality organisations did not differ significantly from non‐TQ organisations in relation to having been awarded ISO 9000. However, there were statistically significant differences between TQ and non‐TQM organisations in relation to: a commitment to quality, quality structures, measures to evaluate effectiveness in relation to customers, employees and suppliers, team working, quality assurance systems, use of quality tools and techniques and investment in training.

Originality/value

This study shows that interest and adoption of quality improvement in Irish organisations is growing rapidly, particularly since the mid‐1990s that has marked a distinct period of economic growth in the Irish economy.

Details

The TQM Magazine, vol. 18 no. 4
Type: Research Article
ISSN: 0954-478X

Keywords

Content available
Book part
Publication date: 24 November 2017

Guido Stein

Abstract

Details

And Now What?
Type: Book
ISBN: 978-1-78743-525-4

Book part
Publication date: 14 July 2015

Ladislau Ribeiro do Nascimento and Sigmar Malvezzi

Mergers and acquisitions (M&As) are today common options for business survival and development. They imply the adaptation of enterprises to new conditions being one of…

Abstract

Mergers and acquisitions (M&As) are today common options for business survival and development. They imply the adaptation of enterprises to new conditions being one of them, the integration of the enterprises involved in the deal. That integration is achieved through strategic actions in organizational processes and structures, as well as through the management of the subjective conditions that support human performance. One of these conditions is the individual and team identities. The identity plays a crucial mediating role in the adaptation and integration because the mutual acknowledgment of the self and the other in any social interaction has the power to influence the social interaction. The acknowledgment of “Who am I?” or “Who are you?” is a mandatory information of social interactions. The concept of identity is revised in its complexity and applied in the understanding of the integration of teams and individuals in M&As. The chapter ends concluding that the management of M&As comprises management of team and individuals identities.

Details

Advances in Mergers and Acquisitions
Type: Book
ISBN: 978-1-78560-090-6

Keywords

Article
Publication date: 4 June 2019

Katia Ciampa and Zora Wolfe

This paper aims to investigate doctoral students’ perceptions of and satisfaction with their doctor of education program, specifically related to dissertation writing…

2193

Abstract

Purpose

This paper aims to investigate doctoral students’ perceptions of and satisfaction with their doctor of education program, specifically related to dissertation writing preparation. The results offer a complex picture that has implications for the design of doctoral education programs that aim to help students prepare for culminating academic writing products such as dissertations.

Design/methodology/approach

Qualitative data, by means of an anonymous online survey with open-ended questions, were used to ascertain 115 doctoral students’ writing experiences in a doctoral program at one university in the USA.

Findings

The findings of this study suggest the importance of intrapersonal factors, specifically the ability to engage in self-directed learning; interpersonal factors, such as peer and faculty support; and institutional factors, namely, faculty’s writing-based pedagogical practices, in supporting doctoral students’ academic writing.

Practical implications

This study suggests in addition to selecting and nurturing students’ ability to engage in self-directed learning, there are a number of specific strategies and practices doctoral faculty can engage in and use to prepare students for successful dissertation writing.

Originality/value

This study provides the perspective of former and existing doctoral students to illuminate the needs they perceive as they engage in dissertation writing. The study provides practical strategies based on common themes in student responses.

Details

Studies in Graduate and Postdoctoral Education, vol. 10 no. 2
Type: Research Article
ISSN: 2398-4686

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Article
Publication date: 1 April 2004

Fotis Vouzas

It is argued that quality improvement efforts play an important role in industrial organizations by altering the role of the human resource management (HRM) function and…

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Abstract

It is argued that quality improvement efforts play an important role in industrial organizations by altering the role of the human resource management (HRM) function and the human resource professional as TQM is consistent with a move towards a more strategic HRM approach. Investigates and empirically tests the current status of the quality improvement efforts in selected industrial organizations in Greece and analyzes the “HR elements” related to these efforts. Also examines the extent to which Greek industrial organizations differentiate in the way they utilise their human resources as well as in the influence their human resource/personnel departments enjoy. The main findings of the study were that HR function in Greek industrial organizations has been seriously neglected for years and the role of the personnel professionals in quality improvement efforts has been overlooked.

Details

The TQM Magazine, vol. 16 no. 2
Type: Research Article
ISSN: 0954-478X

Keywords

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