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Book part
Publication date: 20 November 2020

M. F. Rangel-Espinosa, J. R. Hernández-Arreola, E. Pale-Jiménez, D. E. Salinas-Navarro and C. Mejía Argueta

This chapter explores how customer's attributes, shopping behavior, and preferences affect the retail choice in fiercely competitive retail environments of megacities from…

Abstract

This chapter explores how customer's attributes, shopping behavior, and preferences affect the retail choice in fiercely competitive retail environments of megacities from developing countries. We study how small, family-owned retailers (i.e., nanostores) compete against organized chains from the modern channel (i.e., convenience stores and supermarkets) at different socioeconomic levels in 9 out of 16 boroughs from Mexico City. Primary data were collected using a combination of instruments (i.e., observation, interviews, and surveys) that were applied to relevant stakeholders of the retail footprint where nanostores develop their operations. We analyze the data via statistical tools such as descriptive statistics and independent nonparametric tests to understand the significant factors of the competitive landscape in which nanostores are immersed. We supplement our research methodology by using causal loop diagrams to identify opportunities in the way suppliers, shopkeepers, competitors, and customers interact with each other and new business models for the nanostore supply chains. By breaking down our result analysis into low-, middle-, and high-income areas, we provide insightful recommendations to increase nanostores' survival, improve their operations, and grow them in Mexico City by addressing issues from the supply, store management, and customer service.

Details

Supply Chain Management and Logistics in Emerging Markets
Type: Book
ISBN: 978-1-83909-333-3

Keywords

Abstract

Details

Managing Brands in 4D
Type: Book
ISBN: 978-1-78756-102-1

Article
Publication date: 1 June 2005

T.A. Farrell and F. Ollervides

To present the School for Field Studies‐Centre for Coastal Studies (SFS‐CCS) study abroad Mexico program, and consider its relative success as a sustainable development education…

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Abstract

Purpose

To present the School for Field Studies‐Centre for Coastal Studies (SFS‐CCS) study abroad Mexico program, and consider its relative success as a sustainable development education program.

Design/methodology/approach

The SFS‐CCS academic model and results of its implementation are presented. Program success is discussed by applying sustainable development education criteria found in the literature, and by sharing feedback from SFS‐CCS students, affiliates and clients. Examples of two student projects are also presented to consider program success.

Findings

The SFS‐CCS academic model structure, which includes a five‐year research plan, an interdisciplinary and case study approach, and integration of client needs and community projects, have helped the school meet its sustainable development education goals. Student research projects have also resulted in positive sustainable development outcomes for the surrounding community of Puerto San Carlos.

Practical implications

A description of the components of the academic model and recommendations made related to create similarly effective models are provided for study abroad and other sustainable development education institutions.

Originality/value

This paper recognizes how a study abroad program can contribute knowledge and lessons learned as part of the larger, global dialogue of how to provide successful sustainable development education.

Details

International Journal of Sustainability in Higher Education, vol. 6 no. 2
Type: Research Article
ISSN: 1467-6370

Keywords

Article
Publication date: 1 July 1983

AN EXPERIMENT now proceeding in Britain and the USA may well have lessons for management—or, maybe, for those who would teach management its business. It is the People Express…

Abstract

AN EXPERIMENT now proceeding in Britain and the USA may well have lessons for management—or, maybe, for those who would teach management its business. It is the People Express Airline.

Details

Work Study, vol. 32 no. 7
Type: Research Article
ISSN: 0043-8022

Article
Publication date: 1 April 2003

Georgios I. Zekos

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some…

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Abstract

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.

Details

Managerial Law, vol. 45 no. 1/2
Type: Research Article
ISSN: 0309-0558

Keywords

Article
Publication date: 1 November 1984

Alec Snobel

Hotels in Bognor Regis and Eastbourne are assessed as possible venues for conferences.

Abstract

Hotels in Bognor Regis and Eastbourne are assessed as possible venues for conferences.

Details

Industrial Management & Data Systems, vol. 84 no. 11/12
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 20 April 2010

Prasanta Kumar Dey, Benjamin Thomas Clegg and David J. Bennett

The purpose of this paper is to help managers to successfully plan, implement, and operate enterprise resource planning (ERP) projects using a risk management framework.

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Abstract

Purpose

The purpose of this paper is to help managers to successfully plan, implement, and operate enterprise resource planning (ERP) projects using a risk management framework.

Design/methodology/approach

This paper adopted a combined literature review and case study method. Using literature review, the paper first identified major issues of managing ERP projects and develops a risk management framework for managing those issues. The proposed risk management framework was then applied to a ERP implementation project of a UK‐based energy services group and its effectiveness for managing ERP projects implementation had been demonstrated. Additionally, the risk factors as identified from the case application are compared with the risk factors from the previous researches so as to suggest mitigating measures.

Findings

All the risk factors are categorized into planning, implementation and operations phases along with project processes, organizational transformation and information technology (IT) perspectives. Project implementation phase is the most vulnerable to failure. The case study results reveal that the effect of other projects on on‐going ERP project, management of overall IT architecture and non‐availability of resources for organizational transformation are most critical from likelihood and impact perspectives. Managing risk across various phases of project and equal emphasize to effective project management, organizational transformation and IT adoption are the key to success in ERP implementation.

Practical implications

The risk factors, which were identified using literature review and the case study, have great significance as mitigating measures of those risks may result successful implementation of ERP projects in the industry. Additionally, proposed risk management framework could be customized to implement ERP projects elsewhere.

Originality/value

ERP projects are risky as they are capital intensive, technically complex, and call for organizational transformation. There are both success and failure stories. However, both researchers and practitioners agree, that if it can be implemented and operated successfully and benefits should be achievable. Although there are many studies on ERP implementation, little has been discussed on managing risks of ERP projects. Therefore, this paper bridges the gap.

Details

Business Process Management Journal, vol. 16 no. 2
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 17 April 2007

F. Ollervides and T. Farrell

The purpose of this paper is to present The School for Field Studies‐Center for Coastal Studies (SFS‐CCS) as a success story in sustainable development education. This success is…

1075

Abstract

Purpose

The purpose of this paper is to present The School for Field Studies‐Center for Coastal Studies (SFS‐CCS) as a success story in sustainable development education. This success is based on a unique academic model, which incorporates sustainable development opportunities and challenges faced by the local community into the program curriculum, and research and technical contributions the Center has made towards sustainable development.

Design/methodology/approach

The academic model includes a five year research plan, research projects, case studies and coursework, as well as community service and outreach activities – all of which are geared towards promoting ecosystem health and wise resource utilization of Magdalena Bay, in Baja California Sur, Mexico.

Findings

Throughout the program, students work with clients/stakeholders in a professional setting, acting as collaborators, consultants, and participants in field research and problem solving. The community benefits through increased capacity for research and management of natural resources.

Practical implications

An analysis of the key tenants contributing towards the success of SFS‐CCS in sustainable development, and recommendations for other institutions for adopting similar approaches, are provided.

Originality/value

A description of the SFS‐CCS academic model and program curriculum is presented, followed by some highlights of successful sustainable development projects – including green sea turtle education and population monitoring, water quality improvement, and aquaculture development.

Details

International Journal of Sustainability in Higher Education, vol. 8 no. 2
Type: Research Article
ISSN: 1467-6370

Keywords

Open Access
Article
Publication date: 23 December 2021

Lucia Pizzichini, Tommy D. Andersson and Gian Luca Gregori

The paper focusses on festivals taking place in coastal regions whose central element is seafood. The purpose is to analyse the role of seafood festivals as potential tourist…

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Abstract

Purpose

The paper focusses on festivals taking place in coastal regions whose central element is seafood. The purpose is to analyse the role of seafood festivals as potential tourist attractions for local development. The decision to focus on coastal areas is based on a perceived knowledge gap regarding the interactions between different sectors of the sea economy.

Design/methodology/approach

Qualitative exploratory case studies of seafood festivals in Italy and Sweden have been performed using an analytical model. The participatory observation methodology contributed to a better understanding of the phenomenon.

Findings

The analysis shows the close relationship between seafood and tourism, and although it takes variable forms, food is a fundamental lever for maritime and coastal tourism and local development. Findings suggest that local food events can help strengthening gastronomic identities, despite there is a different articulation between tradition and marketing in the two countries.

Research limitations/implications

Since this paper represents an exploratory study of five seafood festivals, research needs to be extended and replicated before any findings can be generalized. However, the model is flexible enough to be tested in different food events.

Practical implications

Food events represent a key instrument for the integration of territorial policies in which tourism and food products might be used as strategic instruments for the development of coastal areas.

Originality/value

This paper is a first attempt to analyse and compare seafood events, contributing to filling the gap in event literature referring to coastal areas. The model introduced can be used to determine the articulation of tradition-marketing in different food events.

Details

British Food Journal, vol. 124 no. 2
Type: Research Article
ISSN: 0007-070X

Keywords

Abstract

Details

IDeaLs (Innovation and Design as Leadership)
Type: Book
ISBN: 978-1-80071-834-0

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