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The purpose of this study is to evaluate the perceived usefulness and satisfaction levels of undergraduate students with respect to university library portal services, specifically within selected universities in South-West Nigeria.

A descriptive survey research design was used to investigate the perceived usefulness and satisfaction levels among undergraduate students regarding university library portal services. Data were collected through surveys administered to 658 undergraduate respondents across multiple universities in South-West Nigeria.

The findings indicate that undergraduate students’ top reasons for using the portal were for tasks such as locating research materials, accessing databases, requesting bibliographies and checking the library catalog. Library computers and school information and communication technology center computers were identified as the most preferred access point, followed by computer labs and campus Wi-Fi networks. Undergraduates rated the portals as highly useful, particularly for saving time locating resources, checking material status and patronizing the library. High satisfaction was reported for services such as attending workshops, events and receiving research support through the portals workshops. Moderate satisfaction levels existed for accessing policies/hours, the institutional repository and renewals of books online. A strong positive correlation (r = 0.785, p < 0.05) was found between perceived usefulness and satisfaction.

This study contributes to the understanding of undergraduate students’ perceptions regarding the utility and satisfaction of university library portal services in the context of South-West Nigeria. It underscores the importance of aligning portal services with students’ academic and research needs to enhance overall satisfaction levels. In addition, it provides insights into areas where improvements can be made to further enhance the effectiveness and satisfaction derived from these services.

The purpose of this study is to examine records management practices as factors influencing the administration of the Church of Nigeria (Anglican Communion).

The study adopted the causal-comparative research design of the ex post facto type. The multi-stage sampling technique was used to select the sample for the study. A four-point Likert scale questionnaire that ranged from strongly disagree, disagree, agree and strongly agree was used to collect data. Three research questions were raised and answered. Data collected were analyzed using descriptive statistics.

The outcome shows the various records management practices that the Church engaged in which include the creation, maintenance, ease of access to, use, preservation and final disposal of the records. Other findings of the study also revealed the joint influence (positive relationship) of records management practices (records creation, use, maintenance and retention or disposal) on the administration of the Church of Nigeria (Anglican Communion) to be significant which follows that there is a significant positive relationship between records management practices and administration of the Church of Nigeria (Anglican Communion). Also, it is only record use (β = 0.27; t = 5.53; p < 0.05) that has a significant relative influence on the Church of Nigeria’s (Anglican Communion) administration. Others like record creation or received (β = 0.02; t = 0.28; p > 0.05), records maintenance (β = −0.06; t = −0.93; p > 0.05) and records retention or disposal (β = 0.11; t = 1.76; p > 0.05) have no significant influence on the church administration. Therefore, it is only records use that can predict or influence the administration of Anglican Church positively.

The study is the original findings of the authors.