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Article
Publication date: 8 May 2017

Maria Grafström and Lena Lid Falkman

This paper investigates the everyday CEO communication in social media, with particular focus on Twitter. The purpose of this paper is to contribute with insights into how…

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Abstract

Purpose

This paper investigates the everyday CEO communication in social media, with particular focus on Twitter. The purpose of this paper is to contribute with insights into how expectations on corporate leaders to be present in social media are translated into everyday communication practice and thereby add to literature on narrative leadership.

Design/methodology/approach

A content analysis of the Twitter feed of Håkan Nygren, the CEO of the Swedish digital bank Nordnet. In order to answer the question – what are the stories and the rhetoric of a CEO in the banking sector an ordinary day? – the data set covers the totality of tweets by Nygren from 10 April 2013 to 31 December 2015.

Findings

The everyday Twitter narrative of Nyberg challenges established ideas of social media about personalised tone and interactions by highlighting three characteristics: limited scope of actors and content including the local Nordnet sphere, a formal tone in the tweets mainly based on corporate information and presentation, and few examples of dialogue and a limited number of voices outside of Nordnet. The data set of Nyberg’s Twitter feed during a period without any major events or crises for Nordnet paints a picture of a rather non-personal CEO with limited ideas on his mind to share online and with few friends.

Originality/value

Studies on social media and corporate communication have largely focussed on organisational crises. This study focuses on everyday narratives of managers and proves that the role of social media must be interpreted more broadly and as playing multiple roles, and that these roles are changing due to time and situation.

Details

Journal of Organizational Change Management, vol. 30 no. 3
Type: Research Article
ISSN: 0953-4814

Keywords

Book part
Publication date: 24 April 2020

Maria Grafström and Anna Jonsson

In this chapter, we explore genre-blurring writing, where fiction meets theory, following the argument that texts in management and organisation studies suffer from the ‘textbook…

Abstract

In this chapter, we explore genre-blurring writing, where fiction meets theory, following the argument that texts in management and organisation studies suffer from the ‘textbook syndrome’. The stories that we tell through textbooks not only influence, but also set boundaries for, the way understandings are developed through the eyes of the reader. Often textbooks are written in a way that lead the reader into an idealised linear understanding of an organisation – far from the problems, dilemmas and messy everyday life that managers experience. Our discussion builds on previous literature on writing differently and our own experiences of writing a textbook by involving a professional novelist. Engaging in genre-blurring writing opens up how we think not only about writing, fiction and facts but also in our role as scientists. By situating ourselves, as researchers, at the intersection of fiction and the scientific work, not only new ways of writing, but also of thinking emerge. We discuss three aspects through which fiction challenge and develop our writing and thinking, namely to write with voice, resonance and an open end. Through genre-blurring writing, we create opportunities both to learn and to engage students in learning.

Details

Writing Differently
Type: Book
ISBN: 978-1-83867-337-6

Keywords

Content available
Book part
Publication date: 24 April 2020

Abstract

Details

Writing Differently
Type: Book
ISBN: 978-1-83867-337-6

Content available
Article
Publication date: 14 August 2007

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Abstract

Details

Management of Environmental Quality: An International Journal, vol. 18 no. 5
Type: Research Article
ISSN: 1477-7835

Book part
Publication date: 24 April 2020

Abstract

Details

Writing Differently
Type: Book
ISBN: 978-1-83867-337-6

Article
Publication date: 9 January 2020

Ulrike Röttger, Anna Dudenhausen, Dominik Czeppel and Doreen Adolph-Selke

In the public debate, companies are confronted with conflicting expectations regarding their responsibility. An inconsistent understanding of the responsibility of corporations…

Abstract

Purpose

In the public debate, companies are confronted with conflicting expectations regarding their responsibility. An inconsistent understanding of the responsibility of corporations may affect the acceptance of corporate actions. The purpose of this study is to take this observation as a starting point and to analyze corporate responsibility assessments of different actors.

Design/methodology/approach

In the course of two online surveys conducted by a polling institute at the end of January 2017, 1,003 German citizens were asked about their expectations concerning the responsibility of corporations. One survey was mainly focused on clothing manufacturers, the other one on banks. Moreover, a content analysis of nationwide German quality newspapers aims at showing the media perspective. By using an extensive combination of keywords, 1069 articles were analyzed for the period from 1 January to 31 December 2016. The coding revealed 345 relevant articles containing 717 responsibility-related judgments.

Findings

Overall, the systematic comparison of both perspectives show differences between societal perspectives and therefore presents an explanation for conflicting expectations concerning the responsibility of corporations.

Research limitations/implications

The measurement of judgments on responsibility is a complex endeavor. Findings may be limited due to an extensive coding process and a restricted comparability of the two surveys and the content analysis. Moreover, findings are focused on clothing manufacturers and banks only.

Originality/value

A focus on responsibility assessments delivers a deeper understanding of different perspectives concerning the responsibility of corporations in the public debate.

Details

Social Responsibility Journal, vol. 16 no. 8
Type: Research Article
ISSN: 1747-1117

Keywords

Content available
Book part
Publication date: 29 February 2024

Susanna Alexius and Janet Vähämäki

Abstract

Details

Obsessive Measurement Disorder or Pragmatic Bureaucracy?
Type: Book
ISBN: 978-1-80117-377-3

Article
Publication date: 21 October 2020

Naval Bajpai, Gunjan Sharma, Prince Dubey and Kushagra Kulshreshtha

The purpose of this paper is to examine elder abuse (EA) tendency in the context of social integration and caregiver stress (CGS). Afterward, the attempt has been made to examine…

Abstract

Purpose

The purpose of this paper is to examine elder abuse (EA) tendency in the context of social integration and caregiver stress (CGS). Afterward, the attempt has been made to examine the role of mens rea or intention in the incidence of EA.

Design/methodology/approach

For examining the opinion on EA through the perspective of the elderly and caregiver, a questionnaire was developed using exploratory factor analysis and confirmatory factor analysis. Afterward, a z-test was used for analyzing the results obtained from the elderly and caregivers.

Findings

The results showed that in the context of EA, the opinion of caregivers differs from the elderly. This finding was attributed to the theory of ignorance. Based on this, the legal action for every incidence of EA was discouraged by seeking endorsement from the attachment theory especially for the EA incidences arising due to factors such as social isolation or CGS.

Research limitations/implications

This research addresses the presence and non-presence of mens rea or intention in the incidence of EA. Future studies may be conducted by taking a sample from two more developed and developing economies. Moreover, based on the findings the recommended framework can be empirically examined by future researchers.

Practical implications

Understanding the study through the perspective of the caregiver may facilitate the academicians and practitioners in keeping the fabric of relationships stronger among the elderly and caregiver.

Originality/value

Based on the results obtained from the elderly and caregiver, this study proposes a conceptual framework for examining the EA through the lens of mens rea/intention of the caregiver. It is recommended that initiating legal action for every incidence of EA must be discouraged. However, the incidences such as physical abuse (assault), financial abuse, sexual abuse and alike for which the law itself assumes the presence of intention must not be exempted.

Details

The Journal of Adult Protection, vol. 22 no. 5
Type: Research Article
ISSN: 1466-8203

Keywords

Article
Publication date: 7 June 2013

Jenny Cisneros Örnberg

This paper aims to analyse Swedish tobacco policy, especially in relation to EU tobacco regulation. The paper also seeks to review the arguments and the scientific support…

Abstract

Purpose

This paper aims to analyse Swedish tobacco policy, especially in relation to EU tobacco regulation. The paper also seeks to review the arguments and the scientific support presented in the debate around Swedish snus, setting it in the context of future EU regulation on tobacco.

Design/methodology/approach

The article draws on previous research, official documents and newspaper articles to examine tobacco policy development on a national and EU level.

Findings

The paper shows that the so‐called Swedish experience has led to a somewhat ambivalent political attitude towards tobacco policy. The Swedish case of snus also demonstrates the EU as a political and regulatory force in national policymaking and how different economic and political interests are using scientifically based arguments to advance goals of their own. The paper argues that political measures are dictated by ideology and political considerations, which are themselves supported by ambiguous scientific results. Harm reduction is used as a political tool in a debate which extends well beyond public health concerns.

Originality/value

This paper contributes to research on tobacco policy in general and on Swedish snus in particular. The paper also puts the snus question in a broader context of national public health policy and EU regulation.

Details

Drugs and Alcohol Today, vol. 13 no. 2
Type: Research Article
ISSN: 1745-9265

Keywords

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