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The Bibliography of American Creative Literature was started in August 1938 under the auspices of the Works Projects Administration of the United States. At that time Dr. Luther H. Evans was in charge of the historical projects under the WPA. The University of Pennsylvania agreed to furnish the necessary space and certain of the supplies, and Mr. Edward H. O'Neill, a lecturer in English literature at the university, was placed in charge of the project. He remained in that position until the suspension of the work on 22 April 1942. At that time there had been spent upon this project about $150,000, and a force that varied from forty to sixty workers had been employed.

While substantial scholarly attention has been given to children’s understanding of advertising in the context of traditional advertising channels, there is a gap in the literature with regard to children’s commercial awareness in the context of online social networking sites. This paper aims to seek to explore the nature and extent of advertising literacy among young consumers in the context of their use of social networking sites, namely, Facebook and Bebo.

A three-stage study was conducted with 12 to 14-year-old girls, using focus group discussions, participant observation and in-depth interviews.

The study illustrates that the increasingly blurred line between online advertising and other forms of online brand-related content is militating against the development of advertising and marketing literacy in young consumers. A key issue which is discussed is the extent to which the traditional conceptualisation of advertising literacy is “fit for purpose” in an online context.

The authors propose an alternative to the advertising literacy concept, namely, the Online Brand Communications literacy framework. This framework recognises the convergence of traditional online advertising and other forms of online brand content and also acknowledges that the messaging around a brand may originate from the brand owner in a variety of overt and covert forms. Equally, online consumers may also act as brand promoters when they engage in brand-related word-of-mouth.

An extant scale concerning festival performance (FESTPERF) was developed to measure service quality perceptions of attendees to an Australian jazz and blues festival. Despite its noted applicability to music festivals, the study by Tkaczynski and Stokes (2010) focused on one festival of a particular type, and the generalizability of its findings to multiple special events and nonmusic events remains untested. To address these research limitations, this study applied FESTPERF to a theater performance and a film festival. One-hundred and sixty valid responses were collected and analyzed using exploratory factor analysis. It was identified that three factors, human service, venue, and performance, represented attendees’ perception of service quality at these special events. The performance factor was also significantly related to satisfaction and repurchase intent. Results from this study provided justification for the usage of the items proposed in the FESTPERF instrument to be applied to different special event settings with some minor modifications. Opportunities for future research are outlined and the limitations of this study are also provided.

The purpose of this paper is to uncover the service quality dimensions that influence satisfaction with wineries and future intentions to return among Chinese consumers. With the rapidly growing popularity of wine consumption among Chinese consumers, an increasing number of Chinese consumers are visiting wineries in Western countries. However, while substantial research about wine tourism in Western countries has been published, there is very little research available with respect to wine tourism in China and the Chinese winery visitors who visit them.

A convenience sampling method was selected. Specifically, snowball sampling was used to collect the study’s data due to the limited number of Chinese consumers who drink wine and who have been involved with wine tourism. Research assistants who speak Chinese fluently used snowball sampling to recruit Chinese consumers in Yentai region who had participated in wine tourism in the past and asked them to complete the research survey. The research assistants distributed 200 surveys through a snowball sampling and collected a total of 179 responses.

The study’s results suggest that wine tasting operations, such as a variety of wines at tasting room tastings, and the quality of the wines tasted, along with staff attitudes are critical components that influence Chinese wine tourists’ satisfaction and loyalty.

The major contribution of this paper is that it builds on extant wine tourism literature by providing insights into the characteristics of Chinese wine tourists. The paper also illuminates the linkage between winery service quality attributes and Chinese wine tourists’ satisfaction and loyalty.

The results of the study provide a useful guide to both academics and winery operators interested in developing a competitive winery service quality strategy for Chinese wine tourists.

Given the scarcity of literature linking winery service quality attributes and Chinese wine tourists’ satisfaction and loyalty, this study is one of the few studies to explore this relationship.

The government published A Co‐ordinated Street Prostitution Strategy and Response to ‘Paying the Price’ in January 2006. In this article the proposals are critically assessed. It is argued that whilst there are some beneficial aspects, there is little new in the proposals that are based upon a long‐standing paradigm.

This article considers the recommendations to the government's public consultation exercise for drug‐using sex workers (Home Office, 2004). It argues that the ‘problem’ of drug use by sex workers cannot be separated from wider social problems experienced by this group, especially the problem of poverty. It suggests that the new prostitution strategy conflates drug use and sex work, reducing involvement in the latter to a problem of the former. Thus, other social problems experienced by these women, particularly the problems of poverty and social exclusion, are side‐stepped. By so doing, the government absolves itself of responsibility to tackle the underlying conditions that drive women and young people into prostitution and problematic drug use, leading me to argue that the new strategy offers a ‘cheap fix’ for drug‐using sex workers.

Internet characteristics — enhanced distribution customer relationships and information access in an information intensive industry — fit the tourism industry. There is little sense having an Internet presence though if visitors cannot find and use the website or receive answers to their e‐mail inquiries. Research lauds online tourism initiatives, yet little research investigates Internet use in wine tourism. Given the competitive nature of wine tourism, an important research area is what website features and e‐mail policies do wine tourism operations use for better site navigation site popularity and relationship marketing? Two online analyses of eight wine tourism operations, within and outside Western Australia, illustrate a methodology and dozens of possible metrics for analysing the competition and marketing electronic wine tourism. The results give wine tourism managers insights into short‐term competitive advantages via website features and e‐mail policies, and add to the academic literature and future research of the Internet's role in wine tourism.

Neoliberal political leaders such as Prime Minister Margaret Thatcher (1979–1990) and President Ronald Reagan (1981–1989) heralded entrepreneurs as capitalist heroes, yet for the most part, the policies they enacted did not help real entrepreneurs. Their image of a self-made entrepreneur who thrives in the absence of government action was fundamentally flawed. Their ideology impaired their ability to promote entrepreneurship because they viewed support for entrepreneurs primarily in negative terms as the removal of government tax and regulatory burdens rather than in positive terms as the cultivation of a dynamic market infrastructure. This article presents this argument in four steps, focusing on the US case: (1) how neoliberal reforms embodied internal contradictions; (2) how reforms to market governance undermined entrepreneurship; (3) how other neoliberal policies also failed to support entrepreneurs; and (4) how policies that violated neoliberal principles, such as industry and technology policies, were actually more supportive of entrepreneurs.

The article explores the drivers for legislative and policy change in children's social care in England over the past 60 years. It describes the factors that led to the major children's social care legislation and explores how these ‘drivers for change’ varied in their importance over time. Particular attention is given to the impact of research evidence as a driver for change among, for example tragedy and media scandal, political developments and changes in practice prompting legislative reform. The article also notes how research has at times provided a background for change while not explicitly promoting the change itself. The use of performance information and research in shaping and monitoring change is seen to have increased in the past 30 years, but with continuing tensions between a natural and necessary research timescale and the political wish for quick and clear answers to pressing issues.

The international demand for products and services no longer happens automatically; it has to be created. Consumers are increasingly becoming more sophisticated in the standards which they expect and more vocal about products and services which do not meet their requirements in terms of choice and quality. This applies to a whole range of products and services including those provided by the hospitality industry. Managements are constantly striving to meet customer requirements and in an effort to fulfil this objective have turned to a wide continuum of theories and practices such as quality circles, etc. Total quality is one of the latest concepts to have found favour in the world of management as a means to maintain, increase and consolidate market share. Examines the importance of the quality issue in the service sector of the economy. Commences with an exposition of the main principles of quality management and goes on to discuss two examples of particular importance to the hospitality industry in Northern Ireland by focusing on two cases located in different sectors of the industry.