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Article
Publication date: 11 May 2017

Rizwana Shaheen Hussain, Kirti Ruikar, Marcus P. Enoch, Nigel Brien and David Gartside

Diminishing local government budgets and the need to reduce highway works activities necessitate cost effective and efficient processes. The purpose of this paper is to…

Abstract

Purpose

Diminishing local government budgets and the need to reduce highway works activities necessitate cost effective and efficient processes. The purpose of this paper is to investigate streamlining road works administrative processes to enhance coordinated working at Derby City Council.

Design/methodology/approach

Case study research of a local authority was undertaken using business process mapping. Specifically, Swimlane analysis enabled re-engineering of business processes from design stage, to works permit issuance. Process improvement recommendations were validated by nine industry experts through a focus group and semi-structured interviews. A logic map was developed for transferability to other councils, identifying key attributes for a successful administrative road works management process.

Findings

Research revealed inherent silo working and processes built around fragmented IT systems creating process inefficiency. Validation found numerous practices and management styles were culturally embedded and common across councils. Peer reviewed recommendations are made to improve working practices, including improving IT systems, removing process bottlenecks, and training staff.

Research limitations/implications

Whilst road works management policy is generally under-researched, its strategic and negative impacts are widely acknowledged. This study highlights the day-to-day operational problems which are interconnected to the strategic impact, bridging an important gap in knowledge, as well as adding to business process re-engineering literature.

Originality/value

The research adds to a limited body of road works management policy research, and also presents a high-level logic map for councils to adopt as appropriate.

Details

Built Environment Project and Asset Management, vol. 7 no. 2
Type: Research Article
ISSN: 2044-124X

Keywords

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Book part
Publication date: 28 September 2016

Marcus Enoch and Stephen Potter

This chapter adopts a transport systems approach to explore why the adoption of paratransit modes is low and sporadic. Regulatory and institutional barriers are identified…

Abstract

Purpose

This chapter adopts a transport systems approach to explore why the adoption of paratransit modes is low and sporadic. Regulatory and institutional barriers are identified as a major reason for this. The chapter then reviews key trends and issues relating to the uptake of, and barriers to, paratransit modes. Based on this analysis a new regulatory structure is proposed.

Design/methodology/approach

Case studies and research/practice literature.

Findings

Following an exploration of the nature of paratransit system design and traditional definitions of ‘paratransit’, it is concluded that institutional barriers are critical. However, current societal trends and service developments, and in particular initiatives from the technology service industry, are developing significant new paratransit models. The chapter concludes with a proposed redefinition of paratransit to facilitate a regulatory change to help overcome its institutional challenges.

Research limitations/implications

A paratransit transformation of public transport services would produce travel behaviours different from models and perspectives built around corridor/timetabled public transport services.

Practical implications

Technology firm invaders (e.g. Uber) are viewed as disrupters from normal transport planning to be controlled or excluded. However they may be the key to a transport system transformation.

Social implications

Existing public transport modes are ill-suited to modern patterns of travel demand. A system involving paratransit could produce enhanced social mobility and system-level improvements in CO2 emissions.

Originality/value

This chapter identifies the key issues raised by the emergence of new paratransit modes and the new actors involved. A new regulatory structure is proposed which reflects this understanding.

Details

Paratransit: Shaping the Flexible Transport Future
Type: Book
ISBN: 978-1-78635-225-5

Keywords

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Book part
Publication date: 16 January 2012

Joe Kendal, Marcus Enoch and Stephen Ison

Purpose – This chapter draws on examples from the United Kingdom where changes in transport policy direction have occurred and considers how lessons that emerge might be…

Abstract

Purpose – This chapter draws on examples from the United Kingdom where changes in transport policy direction have occurred and considers how lessons that emerge might be applied in China.

Methodology – It is difficult to change the direction of transport policy decisions once embarked upon. The reason for this relates to the high cost and long-term nature of many transport interventions and the complex nature of transport problems which require the introduction of packages of measures rather than individual projects. This complexity that frequently sees changing circumstances can however lead to the adoption of a new policy direction. The issue is how such changes in policy direction can be achieved given the constraints identified. To this end, this chapter presents a series of notable examples of policy change from the transport sector in the United Kingdom to draw lessons from both the development of over-arching transport policies and the implementation of specific transport planning measures as instruments of policy across a geographical range of transport sectors. Specifically it draws on a literature review and presents a series of vignettes to outline the motivations and factors which can be seen to bring about transport policy change in the surface (land) transport sector.

Findings – Specifically the chapter finds that so-called ‘agents of change’ can be categorised as follows:

1.Public and political identification of a problem;2.The emergence of suitable policy ideas or solutions; and3.The occurrence of some kind of event in the policy arena.

Research limitations/implications – From these three categories, lessons are drawn from which policy makers and policy shapers in locations other than the United Kingdom (particularly China) can benefit.

Practical and social implications – The chapter aims to influence the broader debate in terms of delivering transport policy change – with the emergence of agents, most notably the growth of the environmental movement and its influence on policy, a comprehensive research base for policy making and political events at the UK and international level.

Originality – The chapter is based on a number of vignettes that seek to identify the factors that are influential in supporting policy change on a national, area-wide or site-specific basis in the United Kingdom.

Details

Sustainable Transport for Chinese Cities
Type: Book
ISBN: 978-1-78190-476-3

Keywords

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Book part
Publication date: 16 January 2012

JingWei BIAN is Director of Urban Construction Environment and Resources Committee of Xiamen Municipal People's Congress. He graduated from Tongji University with doctor's…

Abstract

JingWei BIAN is Director of Urban Construction Environment and Resources Committee of Xiamen Municipal People's Congress. He graduated from Tongji University with doctor's degree in urban planning and design. He is Professorate Senior Urban Planner and National Registered Urban Planner. He is a part-time Professor at Xiamen University, Huaqiao University and Jimei University. He has served as President of Xiamen Urban Planning and Design Institute and Deputy Director of Xiamen Planning Bureau. His main research interests are the urban planning theory and design, urban traffic planning, urban and rural planning management and regulations. He has published 4 books and over 50 papers on these topics.

Details

Sustainable Transport for Chinese Cities
Type: Book
ISBN: 978-1-78190-476-3

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Book part
Publication date: 16 January 2012

Abstract

Details

Sustainable Transport for Chinese Cities
Type: Book
ISBN: 978-1-78190-476-3

To view the access options for this content please click here
Book part
Publication date: 28 September 2016

Abstract

Details

Paratransit: Shaping the Flexible Transport Future
Type: Book
ISBN: 978-1-78635-225-5

To view the access options for this content please click here
Book part
Publication date: 28 September 2016

Abstract

Details

Paratransit: Shaping the Flexible Transport Future
Type: Book
ISBN: 978-1-78635-225-5

Content available
Article
Publication date: 11 May 2017

Mohan Kumaraswamy

Abstract

Details

Built Environment Project and Asset Management, vol. 7 no. 2
Type: Research Article
ISSN: 2044-124X

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Article
Publication date: 1 July 1970

DONCASTER'S new Central Library was formally opened on 29th December 1969 on precisely the 100th anniversary of the opening of the first public library in Doncaster…

Abstract

DONCASTER'S new Central Library was formally opened on 29th December 1969 on precisely the 100th anniversary of the opening of the first public library in Doncaster. Conforming to tradition, the Library was opened by the Mayor of Doncaster, Councillor Marcus Outwin. The President of the Library Association, Mr. Wilfred Ashworth, addressed the assembled guests, his last official appointment before relinquishing the office.

Details

New Library World, vol. 72 no. 1
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 1 June 1958

ELSEWHERE in this number we list libraries which have Esent us copies of their annual reports which we are glad to have. Now and again we are able to elaborate on these…

Abstract

ELSEWHERE in this number we list libraries which have Esent us copies of their annual reports which we are glad to have. Now and again we are able to elaborate on these, but in the present issue that has not been possible. We would say, however, that these reports are deserving of the attention of librarians generally, and of students at the library schools. They are records of work in progress, and they do suggest the development of library policy. The best of them are of textbook value.

Details

Library Review, vol. 16 no. 6
Type: Research Article
ISSN: 0024-2535

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