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Case study
Publication date: 21 July 2022

Michele M. McGowan, Bhagwati Prasad and Marc C. Marchese

The case was developed by interviewing Rizwan Koita, CitiusTech chief operating officer (CEO) and cofounder.

Abstract

Research methodology

The case was developed by interviewing Rizwan Koita, CitiusTech chief operating officer (CEO) and cofounder.

Case overview/Synopsis

CitiusTech, Inc. was a privately held health-care technology and consulting services provider with over 6,000 employees worldwide, with the majority in India. Since 2015, CitiusTech has been certified as one of India's best workplaces by the Great Place to Work Institute®.The case is set in 2020 when CitiusTech's business operations were severely disrupted as its customers suspended work on health-care technology projects to focus on responding to the COVID-19 pandemic. As a result, Rizwan Koita, CitiusTech's CEO and cofounder, suddenly found himself with a considerably large, highly qualified, underused talent pool and a significant loss in revenue. Instead of laying off highly skilled and trained employees, CitiusTech took a long-term view of the situation, believing that business would pick up in the third or fourth quarters and there would be a need to scale up teams. However, as 2020 was closing, Koita wondered if he had done enough to enhance employee engagement amid the disruption caused by COVID-19.

Complexity academic level

This case is intended for use in undergraduate courses focusing on leadership, industrial and organizational psychology or human resources management. This case may be positioned after students have been familiarized with the fundamental concept of employee engagement.

Article
Publication date: 1 April 1998

Marc C. Marchese

This study examined the relationship among perceived job characteristics, job evaluation factors, and salary in twenty jobs from two job families. The Job Diagnostic Survey (JDS…

Abstract

This study examined the relationship among perceived job characteristics, job evaluation factors, and salary in twenty jobs from two job families. The Job Diagnostic Survey (JDS) and the Job Characteristics Inventory (JCI) were used to assess job characteristics. The results revealed high agreement across the 445 individuals who described their jobs, but substantial divergence between pairs of common dimensions across instruments in their relationship with job worth. While the major findings are consistent with previous research on the relationship between job characteristics and job worth, it is proposed that job‐level explanations for the motivating properties of jobs are conceptually limited The concept of job‐role differentiation (Ilgen & Hollenbeck, 1991) was offered as a potentially useful explanatory mechanism for understanding the structure of work, particularly those concepts pertaining to motivation and satisfaction.

Details

The International Journal of Organizational Analysis, vol. 6 no. 4
Type: Research Article
ISSN: 1055-3185

Content available
Article
Publication date: 28 September 2012

758

Abstract

Details

International Journal of Health Care Quality Assurance, vol. 25 no. 8
Type: Research Article
ISSN: 0952-6862

Keywords

Abstract

Details

The Development of the Maltese Insurance Industry: A Comprehensive Study
Type: Book
ISBN: 978-1-78756-978-2

Content available
Case study
Publication date: 25 January 2023

A. Erin Bass and Ivana Milosevic

Abstract

Details

The CASE Journal, vol. 19 no. 1
Type: Case Study
ISSN:

Article
Publication date: 1 March 1994

Amanda Spink and Maurice Leatherbury

Individual name searching has been identified as a problem for users when searching online and CDROM databases, particularly humanities databases. This paper reports results of a…

Abstract

Individual name searching has been identified as a problem for users when searching online and CDROM databases, particularly humanities databases. This paper reports results of a study which suggests that name authority files have the potential to improve retrieval during individual name searching.

Details

Online and CD-Rom Review, vol. 18 no. 3
Type: Research Article
ISSN: 1353-2642

Article
Publication date: 1 April 1977

THE Reference Department of Paisley Central Library today occupies the room which was the original Public Library built in 1870 and opened to the public in April 1871. Since that…

Abstract

THE Reference Department of Paisley Central Library today occupies the room which was the original Public Library built in 1870 and opened to the public in April 1871. Since that date two extensions to the building have taken place. The first, in 1882, provided a separate room for both Reference and Lending libraries; the second, opened in 1938, provided a new Children's Department. Together with the original cost of the building, these extensions were entirely financed by Sir Peter Coats, James Coats of Auchendrane and Daniel Coats respectively. The people of Paisley indeed owe much to this one family, whose generosity was great. They not only provided the capital required but continued to donate many useful and often extremely valuable works of reference over the many years that followed. In 1975 Paisley Library was incorporated in the new Renfrew District library service.

Details

Library Review, vol. 26 no. 4
Type: Research Article
ISSN: 0024-2535

Article
Publication date: 2 September 2019

Mehdi Alipour-Hafezi, Hamidreza Radfar, Behrooz Rasuli, Majid Nabavi, Mohsen Haji Zeinolabedini, Afsaneh Dehnad, Shirin Mohamadzadeh and Leila Nemati-Anaraki

This paper aims to propose an integrating model for creating virtual libraries in Iranian universities of medical sciences.

Abstract

Purpose

This paper aims to propose an integrating model for creating virtual libraries in Iranian universities of medical sciences.

Design/methodology/approach

This study was conducted with an analytic survey method. The statistical population comprised 66 Iranian universities of medical sciences, of which 59 libraries participated in the study. A researcher-made checklist was used for data collection. To ensure the accuracy of data, interviews and, in some cases, observations were also performed. Statistical estimates, including frequency, percentage, cumulative frequency and diagrams, were used for data analysis, and the system analysis method was used for modeling.

Findings

Results demonstrated that the library software programs of the studied universities of medical sciences do not have desirable interoperability capabilities. Only Azarsa program can exchange information with other systems. In terms of metadata and its standards, the studied libraries use programs with various standards, with MARC and Dublin Core standards being the most frequently used ones in the studied sample.

Originality/value

The model proposed here for integration is a hybrid model which can translate metadata standards and use the Z39.50 and OEI protocol to transfer data.

Article
Publication date: 11 February 2020

Marta Kuźma and Albina Mościcka

This paper aims to present an objective summary of the current state of research concerning the evaluation criteria of map metadata. The undertaken research identifies which…

Abstract

Purposes

This paper aims to present an objective summary of the current state of research concerning the evaluation criteria of map metadata. The undertaken research identifies which authors and to what extent the discussed issues related to the metadata of objects collected in digital libraries, with particular emphasis on cartographic materials.

Design/methodology/approach

Independent reviewers analysed the basic articles data. Selected papers were subject to quality assessment, based on the full text and 12 questions. Finally, iterative backward reference search was conducted.

Findings

The results demonstrate that there are no universal criteria for metadata evaluation. There are no works that would assess the metadata of cartographic studies, although numerous publications point to the need for this type of work.

Practical implications

Metadata evaluation allows users to obtain knowledge whether objects found in the library are relevant for their needs.

Originality/value

The criteria and methods most often used for assessing metadata quality which can be adopted to map metadata evaluation have been identified. The authors identified the existing research gaps and proved that there is a need for research contributions in the field of evaluating map metadata.

Details

The Electronic Library , vol. 38 no. 1
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 16 February 2015

Elisabetta Merlo and Mario Perugini

The purpose of this paper is to shed light on the contribution that history can give to marketing strategies aimed at revitalizing fashion brands. It focuses on the revival…

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Abstract

Purpose

The purpose of this paper is to shed light on the contribution that history can give to marketing strategies aimed at revitalizing fashion brands. It focuses on the revival strategy implemented in recent years by the Pucci fashion company.

Design/methodology/approach

The analysis is carried out in four parts. Marketing literature dealing with “brand revival” is reviewed in the first part. The second and the third part deal with the main characteristics featured, respectively, by the original and restored Palio and Vivara collections. In the fourth part, by applying the key concepts provided to us by the marketing literature, we pinpoint the chief values which Pucci’s retro-marketing strategy has emphasized upon and those that instead have been partially, if not completely, neglected. The research is based on a mix of sources including records kept by historical archives, fashion press, economic and financial databases and exhibition catalogues.

Findings

The research shows that resorting to the past to revitalize a fashion brand can backfire if the retro-marketing strategy is not supported by an extensive knowledge of the firm’s history, and by a well documented analysis of the historical background in which the brand was originally introduced.

Originality/value

The paper provides an example of interdisciplinary approach to brand revival, a marketing strategy to which an increasing number of firms resort to meet the consumers’ call for nostalgic innovation.

Details

Journal of Historical Research in Marketing, vol. 7 no. 1
Type: Research Article
ISSN: 1755-750X

Keywords

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