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Article
Publication date: 31 October 2008

Leidy Klotz, Michael Horman, Henry H. Bi and John Bechtel

Process mapping is used to articulate the activities and procedures of business entities in a graphical way as pictorial images readily convey considerable information…

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4361

Abstract

Purpose

Process mapping is used to articulate the activities and procedures of business entities in a graphical way as pictorial images readily convey considerable information. The objective of this research is to provide evidence and a methodology to assist organizations in evaluating the early stages of their process mapping efforts.

Design/methodology/approach

A review of literature identifies key characteristics of transparency (process visibility) related to process mapping. Quizzes and surveys are used to study the impact of process mapping on transparency in an employee training session.

Findings

The paper finds that process mapping increases transparency between 5 percent and 27 percent for the applications discussed in this paper.

Research limitations/implications

The research presumes that better understanding and recall of the company's business processes equates to higher transparency. This research study is limited to one field test, organization, and process mapping methodology. These limitations should be considered when extrapolating the results to other organizations.

Practical implications

The methodology outlined in this paper provides a way to measure the impact that formalizing (mapping) an organization's business processes and then using these maps to communicate the organization's business processes has on an individual employee's understanding and recall of those business processes. This methodology may help other organizations evaluate the early stages of their process mapping efforts.

Originality/value

A measurable definition of transparency is developed. A field study provides evidence that process mapping increases transparency and a methodology is shared for others to study the impacts of their process mapping efforts.

Details

International Journal of Productivity and Performance Management, vol. 57 no. 8
Type: Research Article
ISSN: 1741-0401

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Article
Publication date: 7 September 2020

Irina Ibragimova and Martina Žužak

The purpose of this paper is to map research literature on all aspects of refugee health in Europe (2015–2019): by research domain, study design, targeted population, type…

Abstract

Purpose

The purpose of this paper is to map research literature on all aspects of refugee health in Europe (2015–2019): by research domain, study design, targeted population, type of setting, host country, journal title. This will help to identify recent research trends in the field, provide policymakers with useful source of information and help researches to target important gaps in evidence.

Design/methodology/approach

WHO (with other international agencies) has developed strategic documents and produced technical guidance, which formulate priority issues of refugee health in Europe. These documents state the need for relevant information and research data to support effective decision-making at all levels of health care systems. Although recent bibliometric analysis of global migration health research (2000–2016) concluded that 25.4% of retrieved documents were about refugees and asylum seekers, still there remain critical gaps in the knowledge base on a wide range of determinants of health service delivery and access for refugees and asylum seekers in the WHO European Region. Mapping review design was chosen as it maps and categorizes existing literature from which to commission further reviews and/or primary research by identifying gaps in research literature. Search strategy was developed and searches were executed in six databases: PubMed Medline; Scopus; ProQuest (Thesis and Dissertations); Cochrane Library; BASE; eLibrary (Russian journal articles).

Findings

Mapping review revealed that although research in some domains of refugee health was growing (mental health, infectious diseases, access to health care), there are still gaps in evidence in many important aspects: maternal and reproductive health, NCD, nutrition and economic evaluations. Most of 1,291 retrieved studies used observational or quasi-experimental design (75%), while very few were experimental studies (1.8%). Secondary research constituted a significant portion of retrieved publications: systematic reviews and meta-analysis – 8%, other reviews with systematic approach – 16%.

Originality/value

Detailed mapping of research by a combination of setting, population and research domains and comparison of results with those from previous decades and with planned trials and systematic reviews.

Details

International Journal of Health Governance, vol. 25 no. 4
Type: Research Article
ISSN: 2059-4631

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Article
Publication date: 1 October 2018

Ali Heidari, Hamid Reza Yazdani, Fatemeh Saghafi and Mohammad Reza Jalilvand

Religious tourism is a form of tourism where people of a particular faith travel to visit places of religious significance in their faith. Previous research into the…

Abstract

Purpose

Religious tourism is a form of tourism where people of a particular faith travel to visit places of religious significance in their faith. Previous research into the various aspects of religious and spiritual tourism (RST) has been noticeably extended. The purpose of this study is to perform systematic mapping to provide trends and classification regarding the recent publications in the area of RST.

Design/methodology/approach

This study collected 181 papers from five scientific databases, from which 122 were selected to be classified according to six properties: research type, research focus, research method, investigated religion, publication type and time.

Findings

The analysis of these data resulted in a map of the research field, which was presented under three perspectives: the distribution and trends over time of each classification property and the relationship between them. Besides the visual map, the full list of classified papers is available. The results showed that the number of publications is increasing every year, which shows a growing interest in this field. Moreover, the primary research focuses were destination, demand and marketing. Top three journals were found to be International Journal of Tourism Research, Tourism Recreation Research and Journal of Heritage Tourism. Furthermore, evaluation research, solution proposals and opinion papers were the main research types in the area. In addition, the majority of studies focused on Christianity and Islam. Finally, survey, discussion paper, interview and case study were the predominantly used research methods.

Originality/value

The mapping study delivers the first systematic summary of RST research.

Details

Journal of Islamic Marketing, vol. 9 no. 4
Type: Research Article
ISSN: 1759-0833

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Article
Publication date: 24 August 2021

Nabin Chowdhury and Vasileios Gkioulos

The purpose of this paper can be encapsulated in the following points: identify the research papers published on the topic: competencies and skills necessary for critical…

Abstract

Purpose

The purpose of this paper can be encapsulated in the following points: identify the research papers published on the topic: competencies and skills necessary for critical infrastructure (CI) cyber-security (CS) protection; determine main focus areas within the identified literature and evaluate the dependency or lack thereof between them: make recommendations for future research.

Design/methodology/approach

This study is based on a systematic literature review conducted to identify scientific papers discussing and evaluating competencies, skills and essential attributes needed by the CI workforce for CS and preparedness to attacks and incidents.

Findings

After a comparative analysis of the articles reviewed in this study, a variety of skills and competencies was found to be necessary for CS assurance in CIs. These skills have been grouped into four categories, namely, technical, managerial, implementation and soft skills. Nonetheless, there is still a lack of agreement on which skills are the most critical and further research should be conducted on the relation between specific soft skills and CS assurance.

Research limitations/implications

Investigation of which skills are required by industry for specific CS roles, by conducting interviews and sending questionnaire\surveys, would allow consolidating whether literature and industry requirements are equivalent.

Practical implications

Findings from this literature review suggest that more effort should be taken to conciliate current CS curricula in academia with the skills and competencies required for CS roles in the industry.

Originality/value

This study provides a previously lacking current mapping and review of literature discussing skills and competencies evidenced as critical for CS assurance for CI. The findings of this research are useful for the development of comprehensive solutions for CS awareness and training.

Details

Information & Computer Security, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2056-4961

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Article
Publication date: 24 September 2019

Vahid Delavari, Elahi Shaban, Marijn Janssen and Alireza Hassanzadeh

A large number of systematic reviews (SRs) studies have been performed in the cloud computing field, demonstrating miscellaneous outcomes and utilizing different…

Abstract

Purpose

A large number of systematic reviews (SRs) studies have been performed in the cloud computing field, demonstrating miscellaneous outcomes and utilizing different approaches. Accordingly, a meta-review of cloud SRs is needed to appraise the results of such studies and create an integrated understanding. The paper aims to discuss these issues.

Design/methodology/approach

A tertiary study was conducted using a systematic method to analyze SRs including two stages: searching and screening the SRs and thematic synthesis of results. As a qualitative data management tool, Nvivo software was used to support the research process, for data coding and synthesis.

Findings

First, by searching electronic sources between the year of 2011–2016, out of a total of 142 identified articles, 94 articles were included according to pre-determined criteria, of which 76 articles were approved after qualitative evaluation. In the second stage, identifying the research themes, a map of the concepts and issues related to each theme was drawn up. The analysis shows that the quality of articles has improved but can be further enhanced using methodological guidelines as well as supporting tools. The research has focused more on the technical aspect, although there is an equal demand for synthesizing of cloud governance concepts.

Originality/value

This is the first tertiary study which presents the main research themes and concepts of cloud SRs in form of thematic maps by using the thematic synthesis and SR methods. This paper also provides some recommendations to improve reviews after evaluating the quality of papers. This study can support reviewers for future SRs in the field and also helps practitioners and managers to have a better understanding of different aspects of cloud computing.

Details

Journal of Enterprise Information Management, vol. 33 no. 1
Type: Research Article
ISSN: 1741-0398

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Article
Publication date: 10 December 2019

Meng Tian and Stephan Gerhard Huber

The purpose of this paper is to examine the development of educational leadership, administration and management (EdLAM) research by identifying thematic strands that…

Abstract

Purpose

The purpose of this paper is to examine the development of educational leadership, administration and management (EdLAM) research by identifying thematic strands that hallmark key publications and synthesise major research findings and limitations.

Design/methodology/approach

This study combines bibliometric and content analysis methods to review 2,347 publications from 15 core EdLAM journals published from 2007 to 2016.

Findings

The bibliometric analysis identified five EdLAM thematic strands: school leadership for enhancing students’ academic achievement and teachers’ effectiveness; leadership for educational change, accountability and promoting democratic values; leadership for social justice, equal education and narrowing achievement gaps; principal’s instructional leadership for school improvement; and distributed leadership and its impact on organisational climate and teachers’ attitudes and stress. The content analysis revealed that the EdLAM research from 2007 to 2016 further developed the following research areas: the dynamics between leaders and teachers in leadership work, the potential risks of distributed leadership and the EdLAM challenges brought by the New Public Management and neoliberalism.

Originality/value

This study depicts state-of-the-art EdLAM research. It confirms the combination of bibliometric and content analyses as a useful approach for large-scale review studies. Finally, this review suggests future research directions.

Details

Journal of Educational Administration, vol. 58 no. 2
Type: Research Article
ISSN: 0957-8234

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Article
Publication date: 1 December 2000

Nigel Ford

Research into information retrieval (IR) cannot yet answer the basic question of how we can design IR systems to help people search for information with optimal levels of…

Abstract

Research into information retrieval (IR) cannot yet answer the basic question of how we can design IR systems to help people search for information with optimal levels of effectiveness. In relation to human‐system interaction, we have failed to develop any valid and at the same time robust user models capable of driving practical system development. If we strip away assumptions and over‐optimism relating to the generalisability of what are essentially sporadic and fragmented research efforts, the great “darkness to light” ratio characterising our knowledge of human aspects of IR becomes apparent. From a more critical and pessimistic (but by no means less realistic) perspective, we are getting nowhere fast. A range of strategies is proposed to improve the situation by supporting relatively “horizontal” as well as “vertical” knowledge integration. These consist of: greater use of pluralistic research approaches; enhanced access to research data; more multidisciplinary and multi‐perspective integrative reviews and conceptual mappings; and establishing a greater critical mass of published research findings sufficient to support the generation of a less sparse and fragmented evidence‐based knowledge map. The potential of electronic publishing and data access for helping achieve these goals is discussed.

Details

Journal of Documentation, vol. 56 no. 6
Type: Research Article
ISSN: 0022-0418

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Article
Publication date: 3 September 2019

Janet M. Nwaogu, Albert P.C. Chan, Carol K.H. Hon and Amos Darko

The demanding nature of the construction industry poses strain that affects the health of construction personnel. Research shows that mental ill health in this industry is…

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1304

Abstract

Purpose

The demanding nature of the construction industry poses strain that affects the health of construction personnel. Research shows that mental ill health in this industry is increasing. However, a review mapping the field to determine the extant of research is lacking. Thus, the purpose of this paper is to conduct a scientometric review of mental health (MH) research in the construction industry.

Design/methodology/approach

A total of 145 bibliographic records retrieved from Web of Science and Scopus database were analyzed using CiteSpace, to visualize MH research outputs in the industry.

Findings

Top co-cited authors are Helen Lingard, Mei-yung Leung, Paul Bowen, Julitta S. Boschman, Peter E.D. Love, Martin Loosemore and Linda Goldenhar. Previous studies focused on healthy eating, work efficiency, occupational stress and workplace injury. Emerging research areas are centered around physiological health monitoring, work ability, and smart interventions to prevent and manage poor MH.

Research limitations/implications

Result is influenced by the citations in retrieved articles.

Practical implications

The study found that researchers in the construction industry have intensified efforts to leverage information technology in improving the health, well-being, and safety of construction personnel. Future research should focus on developing workplace interventions that incorporate organizational justice and flexible work systems. There is also a need to develop psychological self-reporting scales specific to the industry.

Originality/value

This study enhances the understanding of researchers on existing collaboration networks and future research directions. It provides information on foundational documents and authors whose works should be consulted when researching into this field.

Details

Engineering, Construction and Architectural Management, vol. 27 no. 2
Type: Research Article
ISSN: 0969-9988

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Article
Publication date: 11 March 2021

Margarida Rodrigues and Mário Franco

The change in couples' personal ambitions concerning their careers, how they look after their family and how they deal with the work–family balance has revolutionized…

Abstract

Purpose

The change in couples' personal ambitions concerning their careers, how they look after their family and how they deal with the work–family balance has revolutionized their position in the business world, specifically in family businesses. When couples embark on a joint business, the authors have copreneurial couples or copreneurs, the concept having existed for decades. This study provides mapping and a broad, holistic bibliometric analysis of copreneurs.

Design/methodology/approach

The study presented here followed the literature review for scientific mapping of the topic under discussion.

Findings

The results obtained show that the vast literature on copreneurs refers to other social sciences rather than business and management. Furthermore, final refining of the initial research made indicates that the literature in these areas is still minimal, justifying the need for this study. Also shown is the need to continue to study copreneurs, as fundamental economic actors in the business sector.

Practical implications

One of the study's main contributions lies in building a theoretical framework to explore empirically the success or failure of this business typology. The topics identified in this analysis highlighted copreneurial teams, copreneurial business and copreneurs' success factors.

Originality/value

The review presented here is wide-ranging and holistic, showing there is a shortage of research on the link between family business and copreneurs, whose conceptual difference lies in the construct of business succession since most researchers have studied psychological aspects, these couples' marital relationships and the factors contributing to conflict between work and domestic responsibilities.

Details

Journal of Family Business Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2043-6238

Keywords

Content available
Article
Publication date: 2 February 2021

Yang Can and Angela Yung Chi Hou

The advance in higher education in Asian countries is of major interest because it reveals increasing global political and cultural influence in recent years. The review

Abstract

Purpose

The advance in higher education in Asian countries is of major interest because it reveals increasing global political and cultural influence in recent years. The review explores the characteristics of publications from 2013–2018 concerned with the internationalisation of higher education in Asia. The study aims to analyse the current trajectory, including the size, growth trends, and regional networking of this domain, with a goal of identifying the influential journals, authors, and documents, as well exploring the thematic structure and topical issues and trends of this domain.

Design/methodology/approach

241 Scopus-indexed documents were selected and reviewed using a quantitative descriptive way. These documents were analysed by VOS viewer software.

Findings

The results show the most topical issues and trends concern about “Asian immigration and mobility”, “transnational education”, “international students and acculturation”, and “international branch campuses”. Seven main schools of thought were identified and are clearly explained herein, which provides a baseline for future research for new scholars.

Social implications

The present study suggests that trans-regional cooperation is the future of internationalisation in higher education. Asian scholars are recommended to increase cooperation and exchanges with each other, expand channels of contact, further understand and optimise their own advantages, achieve win-win cooperation and make Asia's voice heard in the world in higher education field.

Originality/value

This bibliometric review can predict the main trends in higher education internationalisation in the future and encourage implication of interdisciplinary research in higher education internationalisation.

Details

Higher Education Evaluation and Development, vol. 15 no. 1
Type: Research Article
ISSN: 2514-5789

Keywords

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