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This paper examines three key factors that help to explain the differences between high and low performing plants in process quality. The three factors are: first, the seniority of manufacturing personnel within the plants; second, the involvement of these senior managers in the business, rather than being confined to the role of a production/technology functional specialist; third, the contribution of a manufacturing strategy which includes quality as part of its content and which feeds into, and forms part of, the overall business plan within the plant. The paper argues that these three factors help to maintain the strategic importance of quality and, consequently, help to explain the subsequent quality performance within the manufacturing plant. The conclusions are that two distinct groups emerge ‐ one, Traditional, and the other, Enlightened ‐ which are different in terms of attitudes, commitment to, and capabilities in, quality.

The main purpose of this study is to examine the impact of the country in which a manufacturing plant is located on its ability to achieve one or more of the ISO certifications, and the extent to which six other quality management practices have been implemented. It also examines the impact of achieving world class manufacturing status (WCM) on product quality. Product quality was measured by finished‐product first‐pass yield, scrap and rework costs, and warranty costs as percentages of sales.

The analyses are based on empirical data collected from more than 2900 manufacturing plants in the USA Canada, and Mexico.

The results show that there are significant differences in the plants' efforts to achieve quality certifications. Significant differences were also found in the extent to which six other quality management techniques are implemented. More important, our results show that there are significant differences in product quality performance among plants with different levels of progress toward achieving WCM status.

The findings of this study have many implications for both academic and practitioners who are interested in studying the impact of ISO 9000 and Quality Management practices.

The purpose of this paper is to examine, and present a comprehensive review of, the existing literature on the international manufacturing network (IMN).

The original data set used for reviewing the IMN literature consisted of 107 articles selected from 21 journals: more specifically, 40 articles are concerned with plant-level analysis, and 67 articles are related to IMN-level analysis. The literature is simultaneously reviewed by two researchers. The relevance and contribution of each reviewed paper is discussed and mutually agreed upon.

The paper highlights the different concepts related to IMN and traces the evolution of IMN-related research. Based on two levels of analysis (i.e. plant and network), this paper further reviews and discusses the IMN-specific literature in detail to determine the number of IMN articles published across the journals, the dominant methodologies employed, and the research focus reflected in IMN studies. A research trajectory is finally developed to provide an integrated and intuitional view on the development of IMN research.

This is the first effort that has been made towards thoroughly investigating the existing literature on IMN, aiming to trace different concepts related to IMN from a historical perspective, to review and discuss the IMN-specific literature in detail, to provide an overview of the evolution trajectory of different existing IMN research themes, and to propose future research directions. Keeping in mind the growing importance of IMN for practitioners as well as the academic community, this study provides a timely overview of existing and emerging IMN research themes.

The purpose of this paper is to explore links between the process of strategy formulation and subsequent performance in operations within firms.

An in‐depth literature review on resource‐based and operations strategy naturally led to three hypotheses. These are then tested using evidence from field‐based case studies of manufacturing/assembly plants in the computer industry.

The research suggests that world‐class plants incorporate both strategic operations content and strategic operations processes, whilst low‐performing plants do not.

It is argued that involving manufacturing/operations managers in the strategic planning process helps align manufacturing and business strategy, and this alignment is associated with higher manufacturing performance. This should be of interest to operations managers and strategists within firms.

By linking strategic alignment and the manufacturing strategy process to world‐class manufacturing practices and performance, this research adds a new dimension to the study of world‐class manufacturing and more generally to the best practices and practice‐performance debates.

The purpose of this paper is twofold; first, to investigate whether the manufacturing specializations of network plants fulfilling similar strategic plant roles (Ferdows, 1997) are common in type. Second, to examine current strategic manufacturing network management practice and develop a map of this process.

Three multisite manufacturing businesses participated in this case research. The first phase of the study consisted of an initial visit made to the headquarters of each firm to be briefed on its manufacturing network strategy and to collect company manufacturing performance data. Visits were then made to 11 network plants to collect site manufacturing performance data and to research the manufacturing specialization of each site and the degree of autonomy of its management team. The second phase of the research comprised a number of additional visits to the headquarters of one of the three case study firms to investigate the process employed to downsize its existing manufacturing network capacity in response to a significant decline in customer demand.

Three common types of manufacturing specialization have been identified in the networks of plants studied and the case research findings have enabled the development of a process for manufacturing network strategy deployment.

The proposed process for the strategic management of a manufacturing network is based upon the findings of a single case study and thus the generalizability of the findings is limited.

Auditing the manufacturing specialization of network sites is an essential preparatory procedure for determining a manufacturing network strategy. How this information is used to facilitate the management of manufacturing network configuration and coordination and for manufacturing network strategy deployment is detailed in the paper.

A process map has been developed that includes a review of current network configuration and coordination policies, in combination, as these underpin manufacturing network strategy deployment. Such a process map has not been detailed previously in the literature.

This research determines and updates industry’s use of plant charters and their characteristics in terms of plant structure differences, competitive priorities, manufacturing improvement initiatives, and performance. Industry differences are identified and compared to a 1982 study. The most predominant plant charter strategy remains a product plant charter assignment. Responses to a survey indicated that plants are created differently, i.e. there are structural differences between the plant charter strategy types. However, in general, the competitive priorities, efforts to improve manufacturing effectiveness, and resulting performance are essentially the same. This suggests seemingly similar manufacturing strategies regardless of the plant structure being used.

Shows evidence of two types of manufacturing firm: traditional (low performing plants) and enlightened (high performing plants), and makes the case that the distinction in quality is not so much between Japanese versus Western, as it is between traditional and enlightened approaches to quality. The enlightened firms have the following characteristics. First, they see quality as an ongoing, never‐ending pursuit of customer satisfaction, rather than as a managerial fad which might be replaced by subsequent “management‐guru” terms. Second, they have senior manufacturing personnel committed to quality. Third, they have manufacturing strategies which help to translate external customer requirements into internal operational approaches. The differences in capability of quality levels between traditional and enlightened manufacturers are both intriguing and, for the traditional group, alarming. Clearly, the enlightened firms recognize the enormous benefits of, and remain committed to, TQM and they offer an approach which sets them apart from the traditional group.

The purpose of this paper is to examine the effect of changes at the manufacturing plant level on other plants in the manufacturing network and also investigate the role of manufacturing plants on the evolution of a manufacturing network.

The research questions are developed by identifying the gaps in the reviewed literature. The paper is based on three case studies undertaken in Danish manufacturing companies to explore in detail their manufacturing plants and networks. The cases provide a sound basis for developing the research questions and explaining the interaction between different manufacturing plants in the network and their impact on network transformation.

The paper highlights the dominant role of manufacturing plants in the continuously changing shape of a manufacturing network. The paper demonstrates that a product or process change at one manufacturing plant affects the other plants in the same network by altering their strategic roles, which leads to the subsequent transformation of the manufacturing network.

A review of the existing literature investigated different elements of a manufacturing network independently. In this paper, the complex phenomenon of a manufacturing network evolution is observed by combining the analysis of a manufacturing plant and network level. The historical trajectories of manufacturing networks that are presented in the case studies are examined in order to understand and determine the future shape of the networks. This study will help industrial managers make more knowledgeable decisions regarding manufacturing network management.

Many firms today operate international manufacturing networks (IMN) of plants, which may serve different purposes and have different levels of competences. This diversity influences the effectiveness of different manufacturing practices, which has not yet been explored in the literature. The purpose of this paper is to investigate the relationship between plant role and the “goodness” of its manufacturing practices.

Data are used from a sample of 471 plants from the sixth edition of the International Manufacturing Strategy Survey.

The findings show that plants with higher competences use more practices successfully than less competent plants. Furthermore, more competent plants tend to strengthen their differentiation performance, while less competent plants focus on and achieve cost performance improvements instead.

The associations between plant role, manufacturing practices and performance provide important input for the global design of a firm’s IMN as a whole, and the development of local plants within the network.

The “goodness” of manufacturing practices has not been investigated in the plant role literature; the effect of plant role on the “goodness” of manufacturing practices has not been studied in the OM contingency literature. This paper shows that while the role of a plant in a firm’s IMN hardly affects the efforts it puts into implementing different manufacturing practices, it has an important moderating influence on the performance implications of these practices.

PurposeThis paper is an exploratory investigation of manufacturing practices, dimensions of manufacturing performance, and their relationships via an empirical study, in an effort to develop new insights into operations strategy.Design/methodology/approachBy examining manufacturing data gathered from 58 of “America's Best Plants”, we investigate an extended core set of manufacturing practices that we use to characterize the plants. Using cluster analysis, we classified each of the plants into one of four groups.FindingsThe analysis of the practices‐performance relationships for these clusters implies a progression of capabilities linked to specific performance gains.Research limitations/implicationsWe develop the notion of “strategic capability progression”, and discuss its implications for operations strategy. The results of this exploratory study accord well with existing studies in operations strategy.Practical implicationsThe findings have broad implications for manufacturing managers regarding effective deployments of resources aimed at improving operating capabilities and manufacturing plant performance.Originality/valueThe findings point to new and promising avenues for enriching and elaborating contemporary theories of operations strategy.