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The purpose of this paper is to examine the simultaneous effects of two process variables: functional involvement in strategy formulation, and manufacturing improvement programs, on manufacturing performance and financial performance of manufacturing firms in China.

Rigorous empirical research methods are used to ensure proper data collection process, and reliability and validity of constructs. Structural equation modeling is used to examine the relationships between functional involvement, improvement programs, manufacturing performance and financial performance.

It was found that involvement of marketing, finance and operations in strategy formulation have an effect on cost and quality whereas the involvement of emerging functions such as human resources, public relations, research and development and information technology have an effect on all aspects of manufacturing performance.

Studies of manufacturing strategy have primarily focused on choices and plans that denote strategic intent, rather than on the process of formulating and realizing strategy. Typical studies have used data from developed countries, such as Europe and North America. Insufficient attention has been paid to the process variables of manufacturing strategy and their effects on manufacturing performance. The study addresses these gaps in the literature using data collected from Chinese firms.

Improvement of flexibility is among the top concerns of manufacturing managers, however, managers are advised to choose the appropriate types of flexibility needed in their plants. The purpose of this study is to investigate the effects of manufacturing proactiveness dimensions (manufacturing involvement, commitment to manufacturing technology advancements and multi‐skilled workforce developments, and manufacturing's integration with marketing and design functions) on three types of manufacturing flexibility (new product, volume, and product mix).

Using the data collected from 108 motherboard manufacturers in Taiwan, this study develops valid and reliable measures of manufacturing proactiveness and flexibility. The study used multiple regression analysis to examine how different proactiveness dimensions link with specific types of manufacturing flexibility.

The study found that manufacturing involvement, multi‐skilled workforce developments, and manufacturing/design integration have significant positive effects on new product flexibility. Statistical results indicated that manufacturing technology advancements, multi‐skilled workforce developments, and manufacturing/design integration lead to better product mix flexibility. In addition, manufacturing involvement, manufacturing technology advancements, and manufacturing/marketing collaboration are determinants of volume flexibility. This research provides deeper insights regarding the impact of manufacturing flexibility upon the proactiveness programs.

This research focuses on the effect of manufacturing proactiveness only on external manufacturing flexibility. It does not address the issue of internal manufacturing flexibility. The use of a single indicator for the manufacturing flexibility measure may limit the generalization of the statistical results.

These findings have two main managerial implications. With rigorous and comprehensive measures of proactiveness, investigations of its impact on competitive priorities (e.g. delivery, cost, and quality) are issues to be addressed in future studies of manufacturing strategy. Outcomes of the research also enable practitioners to implement the appropriate practices of manufacturing proactiveness based on the specific types of manufacturing flexibility which their plants require.

The uniqueness of this paper is twofold. It is the only empirical study to explore the relationship between manufacturing proactiveness and flexibility from the manufacturing strategy process aspect. This may inspire researchers to focus on other related process issues such as the effect of supplier or customer involvement on manufacturing flexibility. The study also generated five dimensions of manufacturing proactiveness that differ from previous empirical works which overlooked the critical factors of manufacturing/design integration and manufacturing/marketing collaboration. Future researchers and practitioners should be able to apply these results to study and assess related issues of manufacturing proactiveness more rigorously and precisely.

The purpose of this study was to examine how firms' corporate social responsibility (CSR) strategies affect their innovation performance via two mediating variables, employee involvement and supplier collaboration, and compare how this mechanism works in the service and manufacturing industries.

The conceptual model was built on stakeholder theory, the resource-based view (RBV) and service-dominant logic (SDL). Based on survey data from 686 service firms and 1,646 manufacturing firms, the hypothesized relationships were tested using structural equation modeling (SEM).

The empirical results showed that CSR positively affected service innovation and product innovation in service firms and manufacturing firms, respectively, and that these effects were positively mediated by employee involvement and supplier collaboration. However, compared with manufacturing firms, the effect of CSR on innovation performance was greater for service firms. Supplier collaboration and employee involvement also played a stronger role in service firms when mediating the relationship between CSR and innovation performance.

By analyzing and validating the direct and indirect effects of CSR on innovation performance in both the service and manufacturing industries, this study addressed the strategic benefit of CSR and extended research focused on the financial benefits of CSR. Therefore, its findings contribute to our understanding of sustainability and innovation issues. From a theoretical perspective, this study extended the RBV, SDL and stakeholder theory to the context of the CSR-innovation relationship, and showed that firms could align CSR and innovation initiatives to achieve strategic synergy. It also revealed the similarities and differences between service and manufacturing firms regarding the mechanism through which CSR affects innovation.

This paper aims to represent an empirical study of what role does structural empowerment play in the relationship between multi-stakeholder value co-creation (VCC) and the success of new product development (NPD).

The hypotheses developed in this paper are tested by using data from 243 manufacturing companies worldwide.

The results show that the VCC activities have significant positive effects on NPD success, and structural empowerment moderates the impact of VCC activities on NPD success, but the moderating effect is not significant for customer involvement.

This study contributes to the research of VCC and discusses the positive role of structural empowerment to enhance the impact of VCC activities on NPD success.

The purpose of this paper is to provide practitioners of management with a sense of how collaborative team integration processes were required in order to be reasonably successful in attaining the required manufacturability goals. It aims to accomplish this by investigating: the role of team collaborative efforts in high‐technology projects associated with comparing aggressiveness towards and actual achievement on meeting time targets and manufacturing costs; the moderating effects of project‐team autonomy and control issues; and management involvement and top management support activities.

A review of the applied literature on collaborative team integration processes of manufacturers and direct suppliers of the smart card and automatic identification and data capture (AIDC)‐related industry in the USA was conducted. Only project managers and/or their designees were asked to complete the survey. The results of two mailings netted a total of 180 usable questionnaires out of an original sampling frame of 311 (response rate of appropriately 58 percent, with some missing data on a number of variables).

The paper finds that especially the variables of product acceleration, technological uncertainty, complexity, and product newness are traditionally outside the immediate control of the firm's project managers. The team integration variables, as measured by the factor scores of top management. manufacturing involvement, collaborative working environment, and supplier influence, offered the most explained variance in the present study.

By understanding the variety of team performance and integration constructs in high technology‐intensive and manufacturing environments, management may be able to take the steps to become more sensitive to the roles of not isolating team members and being able to relinquish control at the appropriate times in order to enhance manufacturability.

The rapid pace of internet products and web‐enabled services, especially in the high‐technology manufacturing industries, presents new strategic management issues to be addressed in project management. Understanding the many issues associated with project team management and integration within new‐product development/new‐product manufacturability processes may ultimately decrease the cost and promote timely introduction of beneficial commercial developments, if properly managed.

This paper examines three key factors that help to explain the differences between high and low performing plants in process quality. The three factors are: first, the seniority of manufacturing personnel within the plants; second, the involvement of these senior managers in the business, rather than being confined to the role of a production/technology functional specialist; third, the contribution of a manufacturing strategy which includes quality as part of its content and which feeds into, and forms part of, the overall business plan within the plant. The paper argues that these three factors help to maintain the strategic importance of quality and, consequently, help to explain the subsequent quality performance within the manufacturing plant. The conclusions are that two distinct groups emerge ‐ one, Traditional, and the other, Enlightened ‐ which are different in terms of attitudes, commitment to, and capabilities in, quality.

The purpose of this paper is to explore links between the process of strategy formulation and subsequent performance in operations within firms.

An in‐depth literature review on resource‐based and operations strategy naturally led to three hypotheses. These are then tested using evidence from field‐based case studies of manufacturing/assembly plants in the computer industry.

The research suggests that world‐class plants incorporate both strategic operations content and strategic operations processes, whilst low‐performing plants do not.

It is argued that involving manufacturing/operations managers in the strategic planning process helps align manufacturing and business strategy, and this alignment is associated with higher manufacturing performance. This should be of interest to operations managers and strategists within firms.

By linking strategic alignment and the manufacturing strategy process to world‐class manufacturing practices and performance, this research adds a new dimension to the study of world‐class manufacturing and more generally to the best practices and practice‐performance debates.

Drawing on complementarity theory, the purpose of this study is to posit that social media use enhances the effect of supplier involvement on new product development (NPD) performance, while two key firm capabilities further enhance the moderating effect of social media use: market and technological knowledge-processing capabilities.

To test the hypotheses, the authors used a longitudinal survey of 367 firms, from seven major manufacturing industries: information technology (22.1 per cent), automotive industry (19.6 per cent), chemicals (18.2 per cent), textiles (13.3 per cent), machinery (12.5 per cent), energy (10.1 per cent) and others (4.1 per cent).

The results support the expectation that social media use and two firm capabilities (market and technological knowledge-processing capabilities) enhance the effect of supplier involvement on NPD performance in terms of product innovativeness, market performance and financial performance. Interestingly, post-hoc analyses indicate that supplier involvement has an inverted U-shaped relationship with product innovativeness. In addition, social media use not only strengthens the positive effect of, but also alleviates the negative effect of, supplier involvement in product innovativeness.

The findings of this study provide new evidence that supply chain members’ use of social media better enables them to enhance their innovation performance with supplier involvement.

This study provides practical direction to help manufacturing managers enhance innovation performance outcomes of supplier involvement.

This study makes an original contribution to the supply chain literature by empirically demonstrating the key enablers that increase the efficacy of supplier involvement.

This paper aims to analyze the impact of team rewards (TR) on quality performance of new product development (NPD). In particular, the authors analyze whether the use of TR affects the performance of NPD team projects in not only accomplishing their work as a team and the outcomes of their performance but also considering the enhancement of the involvement of both internal functions and external actors (suppliers and customers) in the early stages of NPD.

The association of TRs on quality performances of new products is theoretically approached. Seven research hypotheses are proposed to be tested with an international database from the high performance manufacturing project. Empirical strategy includes structural equation modeling.

The authors observed that TR does not produce a direct effect on quality performance of NPD, but does so mediated through the involvement of SC members in the early stages of NPD. This paper highlights that, without involvement of external and internal supply chain actors, it is not possible to obtain desired performance of new products.

This study advances the study of TR on quality performance of NPD by considering TR as a tool for in-group work involving different and distant actors in the process of NPD. The analysis considers different dimensions of quality performance of NPD, distinguishing between time to market, technical issues and cost of manufacturing, which have usually been considered in an aggregated way. Empirical evidence using an ample database including manufacturing companies from fourteen countries

This research paper analyses the link between manufacturing proactivity, understood as the tendency of a company to implement the most modern and advanced production management practices and business performance.

Over a sample of 186 industrial companies, two dimensions of proactivity were identified; one reflecting a cultural orientation and the other denoting a technical approach to progress.

Both dimensions, especially the cultural one turned out to have a positive effect on financial and operational performance. Among other things, these results point out the potential of the production and operations function as a source of competitive advantage for the company.

The aggregated analysis of several advanced production management practices, the proposal of different causal explanation of the relationship between manufacturing proactivity and business performance, and the combination of primary (postal questionnaires) and secondary (financial databases) data sources can be considered distinguishing features of this research.