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Article
Publication date: 17 April 2009

Information requirements for managerial decisions in manufacturing

Kongkiti Phusavat, Rapee Kanchana and Binshan Lin

The study is based on the need to improve a management process, especially the linkage between strategies, and performance measurement and analysis. This need concentrates…

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Abstract

Purpose

The study is based on the need to improve a management process, especially the linkage between strategies, and performance measurement and analysis. This need concentrates on understanding information requirements in order to ensure high quality of managerial decisions. This study aims to develop an information‐requirement baseline when considering manufacturing and supplier‐selection strategies. The focus of this study is on selecting a supplier to provide transportation services for a manufacturer.

Design/methodology/approach

The study collects the opinions given by eight top executives from three high‐performance manufacturers in Thailand. The survey has three parts: strategic objectives for manufacturing operations, supplier‐selection strategies, and possible business performance areas to be impacted. It uses a five‐point scale from 1 (least importance) to 5 (extremely important). The correlation analysis was applied.

Findings

There are altogether eight alignments reflecting positive interrelationships between manufacturing and supplier‐selection strategies. Each alignment indicates performance information needed. For examples, top executives express the need to have information on profitability, customer relation, and quality of work life under the following circumstance – management representing a strategic criterion for supplier selection and quality reflecting a manufacturing strategy.

Practical implications

The development of this baseline appears to be helpful in prioritizing the agendas of a meeting as well as time and cost for preparing management reports. The management process would be strengthened due to better information that corresponded to strategies.

Originality/value

The study highlights the need to link between information requirements and strategies. This highlight enhances the research in the areas of a management process.

Details

Business Process Management Journal, vol. 15 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/14637150910949489
ISSN: 1463-7154

Keywords

  • Process management
  • Information strategy
  • Supplier evaluation
  • Operations and production management

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Article
Publication date: 17 September 2019

Distributed manufacturing: Proposal for a conceptual scale based on empirical evidence in the rubber and plastic sectors

Ijaz Ul Haq and Fiorenzo Franceschini

The purpose of this paper is to develop a preliminary conceptual scale for the measurement of distributed manufacturing (DM) capacity of manufacturing companies operating…

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Abstract

Purpose

The purpose of this paper is to develop a preliminary conceptual scale for the measurement of distributed manufacturing (DM) capacity of manufacturing companies operating in rubber and plastic sectors.

Design/methodology/approach

A two-step research methodology is employed. In first step, the dimensions of DM and different levels of each dimension have been defined. In second step, an empirical analysis (cluster analysis) of database firms is performed by collecting the data of 38 firms operating in Italian mould manufacturing sector. Application case studies are then analyzed to show the use of the proposed DM conceptual scale.

Findings

A hyperspace, composed of five dimensions of DM, i.e. manufacturing localization; manufacturing technologies; customization and personalization; digitalization; and democratization of design, is developed and a hierarchy is defined by listing the levels of each dimension in an ascending order. Based on this hyperspace, a conceptual scale is proposed to measure the positioning of a generic company in the DM continuum.

Research limitations/implications

The empirical data are collected from Italian mould manufacturing companies operating in rubber and plastic sectors. It cannot be assumed that the industrial sectors in different parts of the world are operating under similar operational, regulatory and economic conditions. The results, therefore, might not be generalized to manufacturing companies operating in different countries (particularly developing countries) under different circumstances.

Originality/value

This is first preliminary scale of its kind to evaluate the positioning of companies with respect to their DM capacity. This scale is helpful for companies to compare their capacity with standard profiles and for decision making to convert the existing manufacturing operations into distributed operations.

Details

Benchmarking: An International Journal, vol. 27 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/BIJ-05-2019-0204
ISSN: 1463-5771

Keywords

  • Distributed manufacturing
  • Conceptual scale

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Article
Publication date: 1 April 1999

Marketing and operations management: an integrated approach to new ways of delivering value

David Walters

The respective roles of marketing and operations management in contributing to effective strategy are considered. This article considers both the technological…

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Abstract

The respective roles of marketing and operations management in contributing to effective strategy are considered. This article considers both the technological developments and the changes in management perspectives. Technology has presented management with increased flexibility in the strategic positions available. Some argue (Porter, 1996) that technological developments have been viewed as opportunities to increase productivity rather than to shift the organisations strategic direction. An increasing application of value as a customer requirement has resulted in a corporate value proposition: a statement of how superior value is to be created and delivered. Operations strategy has typically been described as being supportive (to the overall organisational strategy) or exceptionally as a major element of an organisations competitive advantage. A number of authors have identified operations strategies which link manufacturing operations and strategic management. A missing link is an exploration of the marketing/operations interface and how this may lead to an effective value based strategy.

Details

Management Decision, vol. 37 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/00251749910264488
ISSN: 0025-1747

Keywords

  • Competitive strategy
  • Effectiveness
  • Operations
  • Operation strategy

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Article
Publication date: 1 July 2006

Integration of marketing and operations (M/O): conceptualisation and research issues

Sanjeev Swami, Vineet Ranjan Rakesh, G. Sudhakar and Sumit Raut

Rapid rate of change in technologies, markets and other environmental factors make “integration of marketing and operations” as one of the most crucial decision for…

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Abstract

Rapid rate of change in technologies, markets and other environmental factors make “integration of marketing and operations” as one of the most crucial decision for business survival and performance in today’s world. Integration between functions and departments is an important strategy for a firm in today’s dynamic and competitive environment. It is widely recognized that manufacturing/operations can be a formidable competitive weapon if equipped and managed properly, and that to achieve this success a company must have the correct alignment of manufacturing/operations and marketing strategies. This paper deals with the familiar but classic problem that afflicts every manufacturing as well as service organization, namely, conflicts between thse two functional areas. The various key decision areas between these functions are discussed. The paper covers the various aspects of integration: analytical, conceptual as well as empirical studies which are available in literature. Drawing on the literature and prior empirical work in marketing/operations (M/O) strategies, several frameworks and models developed so far in literature are reviewed in this paper.

Details

Journal of Advances in Management Research, vol. 3 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/97279810680001244
ISSN: 0972-7981

Keywords

  • Business synergy
  • Department integration
  • Marketing strategies
  • Integration

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Article
Publication date: 6 March 2007

The contribution of manufacturing strategy involvement and alignment to world‐class manufacturing performance

Steve Brown, Brian Squire and Kate Blackmon

The purpose of this paper is to explore links between the process of strategy formulation and subsequent performance in operations within firms.

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Abstract

Purpose

The purpose of this paper is to explore links between the process of strategy formulation and subsequent performance in operations within firms.

Design/methodology/approach

An in‐depth literature review on resource‐based and operations strategy naturally led to three hypotheses. These are then tested using evidence from field‐based case studies of manufacturing/assembly plants in the computer industry.

Findings

The research suggests that world‐class plants incorporate both strategic operations content and strategic operations processes, whilst low‐performing plants do not.

Practical implications

It is argued that involving manufacturing/operations managers in the strategic planning process helps align manufacturing and business strategy, and this alignment is associated with higher manufacturing performance. This should be of interest to operations managers and strategists within firms.

Originality/value

By linking strategic alignment and the manufacturing strategy process to world‐class manufacturing practices and performance, this research adds a new dimension to the study of world‐class manufacturing and more generally to the best practices and practice‐performance debates.

Details

International Journal of Operations & Production Management, vol. 27 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/01443570710725554
ISSN: 0144-3577

Keywords

  • Operations management
  • Strategic manufacturing
  • World‐class manufacturing

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Article
Publication date: 1 June 2002

The manufacturing strategy formation process in small and medium‐sized enterprises

David Barnes

Reports findings from an empirical investigation into the process of operations strategy formation in six small manufacturing companies in the UK. A two‐stage methodology…

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Abstract

Reports findings from an empirical investigation into the process of operations strategy formation in six small manufacturing companies in the UK. A two‐stage methodology was used, with three companies being studied in‐depth and three as supplementary cases. The top‐down strategic planning mode, which dominates the manufacturing strategy literature, was found to be inadequate as a depiction of manufacturing strategy formation in SMEs in practice. Manufacturing strategy formation was shown to be a complex process involving a combination of deliberate and emergent actions and decisions, influenced by organisational culture, politics and powerful individuals. Emergent actions and decisions within manufacturing always played a part in manufacturing strategy formation. Manufacturing strategy formation could be more deliberate if greater use was made of business planning and by the identification of a set of explicit objectives for manufacturing. Manufacturing strategy formation could be less emergent if political behaviour could be reduced. Other factors that seemed to be influential included the interpretative processes of managers, the role of a corporate parent and the level of management education.

Details

Journal of Small Business and Enterprise Development, vol. 9 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/14626000210427384
ISSN: 1462-6004

Keywords

  • Manufacturing strategy
  • Small‐ to medium‐sized enterprises
  • United Kingdom
  • Research

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Article
Publication date: 1 January 2012

Fit manufacturing: a framework for sustainability

Duc T. Pham and Andrew J. Thomas

With the current global downturn, companies must develop new and innovative approaches to ensure that economic sustainability is achieved. The purpose of this paper is to…

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Abstract

Purpose

With the current global downturn, companies must develop new and innovative approaches to ensure that economic sustainability is achieved. The purpose of this paper is to propose a Fit Manufacturing Framework (FMF), the adoption of which can help manufacturing companies to become economically sustainable and operate effectively in a global competitive market. This contribution extends the previous work by the authors and provides an evolution on the initial work through enhancing the development of Fit manufacture through developing a more robust framework and a more comprehensive functional testing of the framework.

Design/methodology/approach

The proposed FMF provides a new manufacturing management perspective and a new manufacturing management strategy for creating economically sustainable manufacturing organisations. It builds upon the principles of existing manufacturing paradigms, along with innovative management concepts, to set up the conditions necessary for sustainability. A pilot application of the framework in three SMEs shows positive initial results when assessed against four Measures of Performance.

Findings

Manufacturing strategies such as Lean and Agility allow companies to deliver bottom‐line savings in production terms, although their effectiveness depends upon the volume and demand profile of their products. The trend towards mass customisation requires companies to provide personalised products and services at mass production prices. This now places a further burden on companies and therefore a holistic manufacturing framework must be developed in order to ensure that the factory of the future is able to meet this new demand. This paper proposes a Fit manufacturing paradigm which integrates the manufacturing efficiencies achieved through Lean and Agility with the need to break into new markets through effective marketing and product innovation strategies to achieve long term economic sustainability. The small‐scale application of the approach in a case company shows the initial results to be positive when measured against key MOPs developed within this paper.

Originality/value

The development of a Fit paradigm aimed at tackling directly the issues of economic sustainability is proposed and is considered by the authors as one of a kind. Fit will also provide a framework for the implementation of sustainable manufacturing operations within organisations.

Details

Journal of Manufacturing Technology Management, vol. 23 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/17410381211196311
ISSN: 1741-038X

Keywords

  • Manufacturing systems
  • Production planning and control
  • Fit manufacturing
  • Lean manufacturing
  • Agile manufacturing
  • Integrated production systems

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Article
Publication date: 1 February 2016

The strategic management of manufacturing networks

Marek Szwejczewski, Michael T Sweeney and Alan Cousens

The purpose of this paper is twofold; first, to investigate whether the manufacturing specializations of network plants fulfilling similar strategic plant roles (Ferdows…

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Abstract

Purpose

The purpose of this paper is twofold; first, to investigate whether the manufacturing specializations of network plants fulfilling similar strategic plant roles (Ferdows, 1997) are common in type. Second, to examine current strategic manufacturing network management practice and develop a map of this process.

Design/methodology/approach

Three multisite manufacturing businesses participated in this case research. The first phase of the study consisted of an initial visit made to the headquarters of each firm to be briefed on its manufacturing network strategy and to collect company manufacturing performance data. Visits were then made to 11 network plants to collect site manufacturing performance data and to research the manufacturing specialization of each site and the degree of autonomy of its management team. The second phase of the research comprised a number of additional visits to the headquarters of one of the three case study firms to investigate the process employed to downsize its existing manufacturing network capacity in response to a significant decline in customer demand.

Findings

Three common types of manufacturing specialization have been identified in the networks of plants studied and the case research findings have enabled the development of a process for manufacturing network strategy deployment.

Research limitations/implications

The proposed process for the strategic management of a manufacturing network is based upon the findings of a single case study and thus the generalizability of the findings is limited.

Practical implications

Auditing the manufacturing specialization of network sites is an essential preparatory procedure for determining a manufacturing network strategy. How this information is used to facilitate the management of manufacturing network configuration and coordination and for manufacturing network strategy deployment is detailed in the paper.

Originality/value

A process map has been developed that includes a review of current network configuration and coordination policies, in combination, as these underpin manufacturing network strategy deployment. Such a process map has not been detailed previously in the literature.

Details

Journal of Manufacturing Technology Management, vol. 27 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/JMTM-10-2014-0116
ISSN: 1741-038X

Keywords

  • Manufacturing strategy
  • Manufacturing networks
  • Manufacturing specializations
  • Plant roles

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Article
Publication date: 6 March 2017

Relationships between Italian companies’ operational characteristics and business growth in high and low lean performers

Maurizio Bevilacqua, Filippo Emanuele Ciarapica and Ilaria De Sanctis

The purpose of this paper is to analyze relationships between operational characteristics and business growth in Italian manufacturing companies comparing high lean…

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Abstract

Purpose

The purpose of this paper is to analyze relationships between operational characteristics and business growth in Italian manufacturing companies comparing high lean performers (HLPs), which are companies with a high degree of application of lean practices, and low lean performers (LLPs). This analysis aims at highlighting the effect of the implementation level of lean practices on operational characteristics of Italian companies and, as a consequence, on business growth.

Design/methodology/approach

A classification in “LLPs” and “HLPs” of Italian manufacturing industries has been developed in order to measure the company’s degree of application of lean practices. A survey was carried out, and a combination of cluster analysis and multi-group structural equation path model was developed in order to answer research hypotheses.

Findings

Results suggest that HLPs are characterized by a greater number of employees and a larger turnover. The operational characteristics that contribute to the business growth owing to the introduction of lean practices are as follows: the range of different finished products managed, the delivery reliability, and speedy response to warranty claim. No differences between HLPs and LLPs in terms of business growth have been highlighted when companies vary the batch size, reduce the medium production time, reduce the percentage of finished products which are subject to claim, and increase the percentage (of turnover) of R&D investment. The study highlights that “LLPs” companies are apparently capable of changing their production schemes and adjusting themselves better for customizing their products.

Practical implications

Companies that aim at implementing lean practices should focus their attention on practices that affect the operational characteristics that contribute to the business growth. Moreover, because of the complexity and effort for the implementation of certain lean practices connected to supplier, workforce, quality, and production efficiency, these practices are more suitable only for large firms with enough resources.

Originality/value

As an attempt to offer strategic and operational perspective on Italian lean practices implementation, this study examined how the degree of application of the different lean practices has an impact on operational and companies’ performance. Hence, even if the present study is limited to the Italian manufacturing companies, it could be a representative of companies that are operating in developed countries that are facing the so-called “anemic growth.”

Details

Journal of Manufacturing Technology Management, vol. 28 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/JMTM-02-2016-0024
ISSN: 1741-038X

Keywords

  • Cluster analysis
  • Lean
  • Lean manufacturing
  • Operations strategy
  • Business performance
  • Manufacturing operations

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Article
Publication date: 1 April 1987

WINNING STRATEGIES FOR MANUFACTURERS IN MATURE INDUSTRIES

Robert J. Mayer

With rapidly changing technologies and volatile markets, manufacturing strategies based on intuition and past experience alone are poor guides. Effective game plans base…

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Abstract

With rapidly changing technologies and volatile markets, manufacturing strategies based on intuition and past experience alone are poor guides. Effective game plans base manufacturing decisions on both strategic objectives and quantitative analysis.

Details

Journal of Business Strategy, vol. 8 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/eb039196
ISSN: 0275-6668

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