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The outbreak of the pandemic makes it more difficult to manage the safety or health of construction workers in infrastructure construction. Risk events in construction workers' material handling tasks are highly relevant to workers' work-related musculoskeletal disorders. However, there are still many problems to be resolved in recognizing risk events accurately. The purpose of this research is to propose an automatic and non-invasive recognition method for construction workers in material handling tasks during the pandemic based on smartphone and machine learning.

This research proposes a method to recognize and classify four different risk events by collecting specific acceleration and angular velocity patterns through built-in sensors of smartphones. The events were simulated with anterior handling and shoulder handling methods in the laboratory. After data segmentation and feature extraction, five different machine learning methods are used to recognize risk events and the classification performances are compared.

The classification result of the shoulder handling method was slightly better than the anterior handling method. By comparing the accuracy of five different classifiers, cross-validation results showed that the classification accuracy of the random forest algorithm was the highest (76.71% in anterior handling method and 80.13% in shoulder handling method) when the window size was 0.64 s.

Less attention has been paid to the risk events in workers' material handling tasks in previous studies, and most events are recorded by manual observation methods. This study provided a simple and objective way to judge the risk events in manual material handling tasks of construction workers based on smartphones, which can be used as a non-invasive way for managers to improve health and labor productivity during the pandemic.

This pragmatic research paper aims to unravel the smart vision-based method (SVBM), an AI program to correlate the computer vision (recorded and live videos using mobile and embedded cameras) that aids in manual lifting human pose deduction, analysis and training in the construction sector.

Using a pragmatic approach combined with the literature review, this study discusses the SVBM. The research method includes a literature review followed by a pragmatic approach and lab validation of the acquired data. Adopting the practical approach, the authors of this article developed an SVBM, an AI program to correlate computer vision (recorded and live videos using mobile and embedded cameras).

Results show that SVBM observes the relevant events without additional attachments to the human body and compares them with the standard axis to identify abnormal postures using mobile and other cameras. Angles of critical nodal points are projected through human pose detection and calculating body part movement angles using a novel software program and mobile application. The SVBM demonstrates its ability to data capture and analysis in real-time and offline using videos recorded earlier and is validated for program coding and results repeatability.

Literature review methodology limitations include not keeping in phase with the most updated field knowledge. This limitation is offset by choosing the range for literature review within the last two decades. This literature review may not have captured all published articles because the restriction of database access and search was based only on English. Also, the authors may have omitted fruitful articles hiding in a less popular journal. These limitations are acknowledged. The critical limitation is that the trust, privacy and psychological issues are not addressed in SVBM, which is recognised. However, the benefits of SVBM naturally offset this limitation to being adopted practically.

The theoretical and practical implications include customised and individualistic prediction and preventing most posture-related hazardous behaviours before a critical injury happens. The theoretical implications include mimicking the human pose and lab-based analysis without attaching sensors that naturally alter the working poses. SVBM would help researchers develop more accurate data and theoretical models close to actuals.

By using SVBM, the possibility of early deduction and prevention of musculoskeletal disorders is high; the social implications include the benefits of being a healthier society and health concerned construction sector.

Human pose detection, especially joint angle calculation in a work environment, is crucial to early deduction of muscoloskeletal disorders. Conventional digital technology-based methods to detect pose flaws focus on location information from wearables and laboratory-controlled motion sensors. For the first time, this paper presents novel computer vision (recorded and live videos using mobile and embedded cameras) and digital image-related deep learning methods without attachment to the human body for manual handling pose deduction and analysis of angles, neckline and torso line in an actual construction work environment.

Prior literature has widely established that the design of storage locations impacts order picking task performance. The purpose of this study is to investigate the performance impact of unit loads, e.g. pallets or rolling cages, utilized by pickers to pack products after picking them from storage locations.

An empirical analysis of archival data on a manual order picking system for deep-freeze products was performed in cooperation with a German brick-and-mortar retailer. The dataset comprises N = 343,259 storage location visits from 17 order pickers. The analysis was also supported by the development and the results of a batch assignment model that takes unit load selection into account.

The analysis reveals that unit load selection affects order picking task performance. Standardized rolling cages can decrease processing time by up to 8.42% compared to standardized isolated rolling boxes used in cold retail supply chains. Potential cost savings originating from optimal batch assignment range from 1.03% to 39.29%, depending on batch characteristics.

This study contributes to the literature on factors impacting order picking task performance, considering the characteristics of unit loads where products are packed on after they have been picked from the storage locations. In addition, it provides potential task performance improvements in cold retail supply chains.

The purpose of this study is to make students understand the logic behind and implications of the “Socio-Technical Imbrication Framework” that can help them understand the importance of aligning workforce motivation and capabilities with the modern technology deployed in the organization. Moreover, students will understand the essentiality and criticality of customer satisfaction for the organization.

The technical services operations team at Cotton Web Limited formerly relied on JS Node, e-coordination system, to address customer complaints. There were many bugs in that system as it did not carry along the complaint tracking protocol, was slow in response, fundamentally structured upon manual complaint record keeping that resulted in piling up un-resolved complaints for a longer period of time. The team under the leadership of Mr. Hasan Ali, a competent expert working as GM Research and Data Analytics, undertook detailed analysis of recurring glitches in this system and replaced it with a novel Web-based automated complaint management system at Cotton Web Limited. This entire diagnosis and intervention process took almost three months till completion. The case is written for use in courses in the curriculum of BBA, BBIS, BSIT and BSCS programs at undergraduate level. It is most suitable for the courses in leadership, change management, business process reengineering, soft engineering, team building and business communication.

The case is suitable for teaching at Undergraduate level to the students of BBIS, BBA, BSCS and BSIT students in the last year of their degree programs. Teaching faculty can use case-based methodology for student learning by putting them into a real-life situation faced by an organization and letting them think critically and identify following points for further discussion and clarity: individual or in groups; problem identification through discussion; the stakeholders involved in the company’s situation through presentation or one-pager presentation; case analysis with reaching best solution to prevailing issue at hand through group discussion; reaching a decision or solution with reasonable logic and justification through group discussions; and create further dilemma on the basis of questions unanswered within this case story.

Teaching notes are available for educators only.

CSS 7: Management Science.

Fire is the fundamental element of most people’s lives, and when not controlled, the same fire can lead to several catastrophes in homes, offices, schools, lives and other public places with severe repercussions. Hence, this study aims to examine the adequacy and extent of the application of fire suppression systems in residential and commercial property in Ghana.

This study adopts a sequential mixed-mode design comprising quantitative and qualitative research strategies to analyse factors to produce findings. The target population for this study includes shop occupiers, end users of office buildings, and residents in the Accra Central of Ghana. Systematic random sampling was used for the quantitative research, and a sample size of 385 was obtained using a multi-stage and cluster sampling method. A structured survey and semi-structured interviews were used to collect the primary data. The quantitative data were analysed using descriptive and inferential statistics, whereas the qualitative data were analysed using content analysis.

From an empirical literature review and the analysis, the three main factors contributing to fire breakouts are equipment malfunction, improper use of heat sources and human mistakes. According to the respondents, fire suppression systems were also inadequate, as most of the suppression systems prescribed in the building code were unavailable. Regarding the ability to manually operate fire suppression systems, most property occupiers stated that they are generally unaware of these suppression systems.

This study will aid policymakers in developing interventions for fire safety enforcement by ensuring that fire safety regulations are consistently followed by design team members and property developers, resulting in a positive effect on public building structures performing their required functions. It is also critical to provide end users with education and training on how to operate the fire suppression system as well as effective handling of firefighting installations in the event of a fire.

The findings of this investigation contribute to knowledge and comprehension of the effect of fire suppression systems on building users and may serve as a precursor to the development of a “As Built” certification system for ascertaining the adequacy of fire suppression systems for new and existing residential and commercial property.

The purpose of this paper is to provide an insight into the present-day state of bin picking by considering research, technology, products and applications.

Following a short introduction, this first provides examples of recent bin picking research. It then discusses a selection of commercial product developments and applications. Finally, brief conclusions are drawn.

Bin picking has the potential to eliminate repetitive, manual part handling practices in many sectors of the manufacturing and logistics industries. Systems combine robotic gripping and manipulation with machine vision and specialist software and tend to be complex to install and commission. They are produced by robot manufacturers, system integrators, software developers and machine vision specialists and all are constantly developing and improving the technology. These developments are supported by a strong academic research effort, much involving artificial intelligence methods, and while the technology is evolving rapidly, it is yet to reach the point where deployments are routine and widespread.

This provides a timely review of recent bin picking research and commercial developments.

Many advanced technologies applied to maintenance are aimed at data analysis and not directly at the execution of activities. Considering the lack of studies that analyze the use of technologies with a focus on aiding maintenance activities, this study aims to investigate the applicability of advanced technologies capable of mitigating ergonomic risks in mining maintenance activities.

A mixed-method study approach was performed in the most important Brazilian mining company, where three groups of equipment were observed: pumps, crushers and sieves. Qualitative and quantitative data were collected, including structured interviews with 60 maintenance professionals for the equipment, and a workshop was held to evaluate the applicability of these technologies in the maintenance activity of this equipment.

It was verified that the load handler, weight cancelers and automatically guided vehicle technologies were assessed as capable of mitigating ergonomic problems of the supporting the weight of parts and tools and the human traction during maintenance activities.

The study observed only one company, and the five technologies analyzed here are not yet a reality in this sector.

This research directs maintenance managers in the implementation of process improvements, in the incorporation of technologies capable of mitigating the ergonomic problems experienced by the maintenance professionals. In this way, it is expected to reduce the number of absences from work and improve the working conditions of these professionals.

Mining activities impact the local economy and are important in the development of technologies that improve productivity and the man–work relationship. The demands of industries for new solutions encourage local technological development through an approximation with university research and development centers. At the same time, it is observed that these centers can help in the formation of competences to act, either in the implementation of these technologies or in their handling. This university–company integration, in addition to benefiting the mining segment, has the potential to expand the solution to different supply chains, which proves to be a relevant social impact.

This study is pioneering in understanding the use of advanced technologies in maintenance activities in the context of the mining industry (extractive primary sector).

Low back disorders are more predominant among construction trade workers than their counterparts in other industry sectors. Floor layers are among the top artisans that are severely affected by low back disorders. Exoskeletons are increasingly being perceived as ergonomic solutions. This study aims to compare the efficacy of passive and active back-support exoskeletons by measuring range of motion, perceived discomfort, usability, perceived rate of exertion and cognitive load during a simulated flooring task experiment.

In this study eight participants were engaged in a repetitive timber flooring task performed with passive and active back-support exoskeletons. Subjective and objective data were collected to assess the risks associated with using both exoskeletons. Descriptive statistics were used for analysis. Scheirer-Ray-Hare test and Wilcoxon signed-rank test were adopted to compare the exoskeleton conditions.

The results show no significant differences in the range of motion (except for a lifting cycle), perceived level of discomfort and perceived level of exertion between the two exoskeletons. Significant difference in overall cognitive load was observed. The usability results show that the active back-support exoskeleton made task execution easier with less restriction on movement.

The flooring task is simulated in a laboratory environment with only eight male participants.

This study contributes to the scarce body of knowledge on the usage comparison of passive and active exoskeletons for construction work.

The construction industry remains one of the most hazardous industries worldwide, with a higher number of fatalities and injuries each year. The safety and well-being of workers at a job site are paramount as they face both immediate and long-term risks such as falls and musculoskeletal disorders. To mitigate these dangers, sensor-based technologies have emerged as a crucial tool to promote the safety and well-being of workers on site. The implementation of real-time sensor data-driven monitoring tools can greatly benefit the construction industry by enabling the early identification and prevention of potential construction accidents. This study aims to explore the innovative method of prototype development regarding a safety monitoring system in the form of smart personal protective equipment (PPE) by taking advantage of the recent advances in wearable technology and cloud computing.

The proposed smart construction safety system has been meticulously crafted to seamlessly integrate with conventional safety gear, such as gloves and vests, to continuously monitor construction sites for potential hazards. This state-of-the-art system is primarily geared towards mitigating musculoskeletal disorders and preventing workers from inadvertently entering high-risk zones where falls or exposure to extreme temperatures could occur. The wearables were introduced through the proposed system in a non-intrusive manner where the safety vest and gloves were chosen as the base for the PPE as almost every construction worker would be required to wear them on site. Sensors were integrated into the PPE, and a smartphone application which is called SOTER was developed to view and interact with collected data. This study discusses the method and process of smart PPE system design and development process in software and hardware aspects.

This research study posits a smart system for PPE that utilises real-time sensor data collection to improve worksite safety and promote worker well-being. The study outlines the development process of a prototype that records crucial real-time data such as worker location, altitude, temperature and hand pressure while handling various construction objects. The collected data are automatically uploaded to a cloud service, allowing supervisors to monitor it through a user-friendly smartphone application. The worker tracking ability with the smart PPE can help to alleviate the identified issues by functioning as an active warning system to the construction safety management team. It is steadily evident that the proposed smart PPE system can be utilised by the respective industry practitioners to ensure the workers' safety and well-being at construction sites through monitoring of the workers with real-time sensor data.

The proposed smart PPE system assists in reducing the safety risks posed by hazardous environments as well as preventing a certain degree of musculoskeletal problems for workers. Ultimately, the current study unveils that the construction industry can utilise cloud computing services in conjunction with smart PPE to take advantage of the recent advances in novel technological avenues and bring construction safety management to a new level. The study significantly contributes to the prevailing knowledge of construction safety management in terms of applying sensor-based technologies in upskilling construction workers' safety in terms of real-time safety monitoring and safety knowledge sharing.

Increasing personnel costs and labour shortages have pushed retailers to give increasing attention to their intralogistics operations. We study hybrid order picking systems, in which humans and robots share work time, workspace and objectives and are in permanent contact. This necessitates a collaboration of humans and their mechanical coworkers (cobots).

Through a longitudinal case study on individual-level technology adaption, we accompanied a pilot testing of an industrial truck that automatically follows order pickers in their travel direction. Grounded on empirical field research and a unique large-scale data set comprising N = 2,086,260 storage location visits, where N = 57,239 storage location visits were performed in a hybrid setting and N = 2,029,021 in a manual setting, we applied a multilevel model to estimate the impact of this cobot settings on task performance.

We show that cobot settings can reduce the time required for picking tasks by as much as 33.57%. Furthermore, practical factors such as product weight, pick density and travel distance mitigate this effect, suggesting that cobots are especially beneficial for short-distance orders.

Given that the literature on hybrid order picking systems has primarily applied simulation approaches, the study is among the first to provide empirical evidence from a real-world setting. The results are discussed from the perspective of Industry 5.0 and can prevent managers from making investment decisions into ineffective robotic technology.