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11 – 20 of 105Manish Gupta and Arnold B. Bakker
The objective of this study is to understand the mediating role of student engagement between future time perspective and group task performance. In addition, the study examines…
Abstract
Purpose
The objective of this study is to understand the mediating role of student engagement between future time perspective and group task performance. In addition, the study examines the interaction effect of group cohesion task with student engagement on group performance.
Design/methodology/approach
Data were collected from 170 (a total of 34 groups of five members each) business management students for three consecutive months. To analyze the data, multi-level modeling was carried out.
Findings
The results of the three-wave multi-level analysis indicate support for the hypotheses and suggest that future time perspective affects group performance through student engagement. Moreover, group cohesion interacts with student engagement to predict group task performance.
Research limitations/implications
The findings show how the application of engagement theory can help in understanding the relationship between two distant variables, namely, future time perspective and group performance.
Practical implications
The educators are encouraged to engage students for facilitating the positive impact of future time perspective on group task performance. The findings also imply that the students with future orientation perform well and thus, the educators may need to teach students to have futuristic perspective.
Originality/value
This study in one of its kinds to test the mediating role of student engagement between future time perspective and group task performance as well as the interaction effect of group cohesion task with student engagement on group performance at both the individual and group level over a period of time.
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Manish Gupta, Priyanko Guchait, Ofra Shoham-Bazel, Naresh Khatri, Vijay Pereira, Shlomo Tarba and Arup Varma
Manish Gupta and Anitha Acharya
With increased globalization, Indian universities are struggling to attract and retain talented academics and are exploring the ways to enhance their service performance and brand…
Abstract
Purpose
With increased globalization, Indian universities are struggling to attract and retain talented academics and are exploring the ways to enhance their service performance and brand image (BI). However, there is a paucity of studies that view universities through the corporate lens. Therefore, the purpose of this paper is to examine the mediating role of innovativeness in the relationships of creativity, risk taking (RT), and performance in service delivery (PSD). Another objective is to find out how this nexus affects universities’ BI.
Design/methodology/approach
Responses were collected from 280 academics working for different Indian universities. Structural analysis was performed to examine the relationships under investigation.
Findings
The results indicate that innovativeness fully mediates the positive RT – PSD relationship and that PSD positively influences BI.
Research limitations/implications
The findings of this study mainly augment the theory of BI by empirically linking BI and its antecedents in the context of Indian universities.
Practical implications
For enhancing a university’s BI, management is encouraged to promote RT work culture along with innovative and creative teaching methods.
Originality/value
This study is one of the few studies in India that see academia through the corporate lens. Also, it provides evidence for the importance innovativeness in enhancing BI of a university.
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Amit Shankar, Rambalak Yadav, Abhishek Behl and Manish Gupta
This study aims to examine the effect of dataveillance on resistance towards online payment. Using a moderated-mediation framework, the study also investigates the mediating…
Abstract
Purpose
This study aims to examine the effect of dataveillance on resistance towards online payment. Using a moderated-mediation framework, the study also investigates the mediating effects of perceived privacy and security concerns and how these mediating effects are moderated by corporate credibility, consumer scepticism and consumer empowerment.
Design/methodology/approach
A scenario-based experimental design was performed to examine the proposed hypotheses. Analysis of covariance and PROCESS macro were used to examine the hypotheses by analysing 312 collected responses.
Findings
The results indicated the dataveillance positively affects consumer resistance towards online payment. The results also suggested that corporate credibility and consumer scepticism significantly moderates the association between dataveillance and resistance towards online payment.
Practical implications
The findings of this study will help online retailers to reduce consumers’ perceived privacy and security concerns, thereby reducing consumers’ resistance towards online payment.
Originality/value
Theoretically, the study contributes to privacy, consumer behaviour, online payment and cognitive-motivational-relational theory literature.
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Amit Shankar, Aviral Kumar Tiwari and Manish Gupta
This study aims at identifying critical success factors of a sustainable mobile banking application using text mining approach.
Abstract
Purpose
This study aims at identifying critical success factors of a sustainable mobile banking application using text mining approach.
Design/methodology/approach
A total of 6,073 consumer reviews relating to a mobile banking application were collected and analyzed to meet the study objective. Latent Semantic Analysis (LSA) was done to identify the critical success factors of a sustainable mobile banking application.
Findings
The results indicated that privacy and security, navigation, customer support, convenience and efficiency are the key factors.
Research limitations/implications
The study findings enrich the mobile banking and sustainable service delivery channel literature.
Practical implications
The results are expected to benefit the bankers in delivering effective banking services through a mobile banking application.
Originality/value
Studies in the sustainability are few yet promising particularly the ones that use rigorous statistics suitable on thousands of data points to accomplish the study objectives.
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Praveen Kumar Srivastava, Manish Gupta and Bhavna Jaiswal
This study illustrates the use of the repertory grid in identifying and assessing effective teaching competencies.
Abstract
Purpose
This study illustrates the use of the repertory grid in identifying and assessing effective teaching competencies.
Design/methodology/approach
The data were collected from two subsamples that consist of business management students and engineering students. The systematic repertory grid (RepGrid) method was performed to identify broad effective teaching competencies.
Findings
Broad effective teaching competencies found in the study include teaching approach, behavioral orientation, subject expertise, and communication skills among others.
Research limitations/implications
Interestingly, the responses of the subsamples differ in the competencies identified and the weights assigned to a particular competency. Further, the results indicate the importance of having a “context” and thereby challenge the concept of generic teaching competencies.
Practical implications
The universities are encouraged to use RepGrid technique to assess effective teaching competencies of their faculty members.
Originality/value
The techniques for developing teaching competency models by some prior studies have several inherent flaws including the efficiency and effectiveness of data collection. The study takes forward the suggestions of scholars to use a rigorous technique, repertory grid, to overcome several of these flaws to a large extent.
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Neuza Ribeiro, Manish Gupta, Daniel Gomes and Nelia Alexandre
The purpose of this study is to examine the mediating role of affective well-being (AWB) in the relationship between psychological capital (PsyCap) and affective commitment.
Abstract
Purpose
The purpose of this study is to examine the mediating role of affective well-being (AWB) in the relationship between psychological capital (PsyCap) and affective commitment.
Design/methodology/approach
The sample included 226 employees from diverse Portuguese organizations. Based on a survey, respondents reported their perceptions of own PsyCap, AWB and affective commitment to their organization.
Findings
Results from structural equation modeling suggested presence of mediation by AWB in the relationship between PsyCap and affective commitment.
Practical implications
Managers are encouraged to gain from this finding by emphasizing more on the emotional health of individuals to increase their attachment with the company.
Originality/value
Though there are several studies indicating the positive consequences of PsyCap on employees, studies on how PsyCap affects affective commitment through AWB is scarce. These results advance the broaden-and-build theory by suggesting that the relationship between PsyCap and affective commitment is much more complex.
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Manish Gupta, Abhishek Behl and YLN Kumar
Gamification, the use of game elements and techniques in the non-game contexts, is gaining popularity among human resources (HR) in an online mode. This paper intertwines the flow…
Abstract
Purpose
Gamification, the use of game elements and techniques in the non-game contexts, is gaining popularity among human resources (HR) in an online mode. This paper intertwines the flow and engagement theories to know the challenges faced by companies in India in implementing gamification in their various HR practices to engage their employees.
Design/methodology/approach
Semi-structured interviews of only the information-rich cases including game designers and HR practitioners were conducted using snowball sampling technique. The interviews were transcribed and were analysed using thematic analysis.
Findings
Three reviewed themes emerged from the data labelled as organization-, employee- and job-specific factors. Separate thematic maps drawn for each of the reviewed themes give particulars pertaining to the issues highlighted by the game designers and the HR practitioners in gamification.
Practical implications
The results of the study are expected to help the organizations make an informed decision about whether they should go ahead with risking their resources as they expect improved engagement levels at work.
Originality/value
The findings contribute to the online engagement literature by exploring its antecedents in the context of gamification of HR practices for higher engagement at work.
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