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In this chapter we put projects at the centre stage of firms' activities – i.e. product and process innovation, strategy formulation and implementation, capability building and learning, organizational structure and design, and systems integration (the capability to combine diverse knowledge bases and physical components into functioning systems). Based on the findings of a 10-year research programme into firms producing high-value capital goods – known as complex products and systems (CoPS) – we draw out conceptual insights about project organizing that can inform and contribute to the development and reformulation of more universally applicable formal theories of strategic management and organization.

Although extant theory has illuminated conditions under which organizations mimic each other in form and practice, little research examines how organizations seek to differentiate themselves from conventional forms. Our comparative ethnographic studies examine how the Burning Man and Open Source communities developed organizations to help coordinate the production of an annual temporary arts event and nonproprietary, freely distributed software. Both communities sought to differentiate their organizations from reference groups, but this was not a sufficient condition for sustaining organizational novelty. We found that the ability to pursue a differentiated strategy was moderated by environmental conditions. By exploring the organizing decisions that each community made at two critical boundaries: one defining individuals’ relationship with the organization; the second defining the organization's relationship with the market, we show how organizing practices were recombined from the for-profit and nonprofit sectors in unexpected, novel ways. This comparative research contributes a grounded theoretical explanation of organizational innovation that adjudicates between differentiation and environmental conditions.

In the wake of growing pressures to make scholarly knowledge commercially relevant via translation into intellectual property, various techno-scientific communities have mobilized to create open access/open source experiments. These efforts are based on the ideas and success of free and open source software, and generally try to exploit two salient features: increased openness and circulation, and distributed collective innovation. Transferring these ideas from software to science often involves unforeseen challenges, one of which is that these movements can be deemed, often incorrectly, as heretical by university administrators and technology transfer officers who valorize metrics such as number of patents filed and granted, spin-off companies created, and revenue generated. In this paper, we discuss nascent efforts to foster an open source movement in nanotechnology and provide an illustrative case of an arsenic removal invention. We discuss challenges facing the open source nano movement that include making a technology widely accessible and the associated politics of metrics.

When considered as organized solutions to problems of provision of public goods, Free/Open Source Software (F/OSS) productions share a number of their defining features with the organized anarchies described by Cohen, March and Olsen in their “Garbage Can Model” (GCM). The open and voluntary contribution of software developers creates constant fluctuations in levels of attention and an extremely fluid participation. The lack of predefined hierarchical access to organizational problems determines a fundamental uncertainty about how collective goals may be linked to individual activities, and in how responsibilities and tasks may be allocated efficiently within the project. Finally, the complexity involved in the collective production of tens of thousands of lines of computer code without explicit coordination creates a situation of technological ambiguity supported by a radically decentralized activity of organizational problem finding and problem solving. In this paper we take these broad similarities as point of departure to specify an empirical model that captures some of the garbage can properties of organizational problem-solving activities in the context of a specific F/OSS project followed throughout a complete release cycle. We examine the interconnected system of individual decisions emerging from problem-solving activities performed by the 135 contributors involved in the F/OSS project on the 719 software bugs reported during the period of observation. We treat the evolving two-mode network produced by encounters between carriers of organizational solutions (contributors) and organizational problems (software bugs) as a dynamic opportunity structure that constrains and enables organizational decision making. We document how stable local configurations linking problems and solutions are induced by – and at the same time sustain – decentralized problem-solving activities with meaningful self-organizing properties.

The concept of a community form is drawn upon in many subfields of organizational theory. Although there is not much convergence on a level of analysis, there is convergence on a mode of action that is increasingly relevant to a knowledge-based economy marked by porous and shifting organizational boundaries. We argue that communities play an underappreciated role in organizational theory – critical not only to occupational identity, knowledge transfer, sense-making, social support, innovation, problem-solving, and collective action but also, enabled by information technology, increasingly providing socioeconomic value – in areas once inhabited by organizations alone. Hence, we posit that organizations may be in the shadow of communities. Rather than push for a common definition, we link communities to an organization's evolution: its birth, growth, and death. We show that communities represent both opportunities and threats to organizations and conclude with a research agenda that more fully accounts for the potential of community forms to be a creator (and a possible destroyer) of value for organizations.

Theories of platform strategy and adoption have been largely derived from studies of their application in the information and communications technology (ICT) sector. These platforms vary in openness, with the model of open source software providing the best-known exemplar for open platforms.

This exploratory field study examines the degree to which nine attributes of ICT platforms are applicable to open platforms in biotechnology. Using a combination of interview and secondary data, it identifies three patterns of such biotechnology platforms – IP commons, hackerspaces, and crowdsourced patient registries – and the degree to which these nine attributes apply. It shows the impact of ICT platforms and open source software on open source approaches to biotechnology, and how the latter are affected by the technical, legal, and institutional differences between information technology and biotechnology.

Instead of open source software platforms organized around modular interfaces, complements, ecosystems, and two-sided markets, this study instead suggests a model of open source knowledge platforms which benefits from economies of scale but not indirect network effects. From this, it discusses the generalizability of the ICT-derived models of open source platforms and offers suggestions for future research.

We examine how digital technologies enable distributed actors to collaborate asynchronously on virtual projects. We use Wikipedia and associated wiki digital technology as the research site for our exploration. Our probe of the emergence of Wikipedia articles highlights a distinctive property of such digital technologies: in their very use, they generate a digital trace. This digital trace serves as a generative memory that facilitates ongoing cocreation, justification, and materialization of contributions from distributed actors. We examine the implications of such processes for virtual projects that embrace digital technologies with properties similar to the wiki technology used in Wikipedia.

The ubiquity of digitally intermediated interactions is changing the ways in which social interaction creates the cognitive and institutional underpinnings of new markets. Logics that define markets used to be localized, but they now emerge from crowds that span – and persist – across time and space. This article builds a theory of how crowds emerge and evolve in a way that influences the emergence of shared logics and helps explain why some markets are viable while others are not. What is revealed is that a crowd has a hidden niche structure that determines the fate of a new market.

This chapter presents a Dewey-inspired analysis of the role of dissent in the creative process. We extend and complement received knowledge on the role of positive affect on creativity by discussing the tensions between negative and positive affect. Using a netnography of three online communities, which bring together animators and visual special effect artists, we develop a grounded typology of creative conflict practices. By cross-referencing the creative status with creative objectives, we define four distinct types of creative conflict practices: invoke, evoke, poke, and provoke. Our qualitative findings further show how creatives adeptly manage tensions between positive and negative affects.