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Abstract

Details

Understanding Intercultural Interaction: An Analysis of Key Concepts, 2nd Edition
Type: Book
ISBN: 978-1-83753-438-8

Article
Publication date: 1 February 2005

Aitor Aritzeta, Sabino Ayestaran and Stephen Swailes

In the context of the widespread and extensive use of team work in organizations this study analyses the relationship between individual team role preference and styles of managing

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Abstract

In the context of the widespread and extensive use of team work in organizations this study analyses the relationship between individual team role preference and styles of managing interpersonal conflict. Data were collected from 26 work teams containing 169 individuals at two times four months apart. Results show that team role preference is related to Dominating, Integrating, Avoiding, Compromising and Obliging conflict management styles. Moreover, two different effects were observed over time. Firstly, at Time 2 an increase in the role clarity (reduction of role ambiguity) of team members was observed. Secondly, time pressure and team learning processes moderated the relationship between team roles and conflict managing style. Results have theoretical as well as practical implications for team building programmes in search of integrative solutions to conflict.

Details

International Journal of Conflict Management, vol. 16 no. 2
Type: Research Article
ISSN: 1044-4068

Keywords

Book part
Publication date: 4 July 2019

Anastasia A. Kurilova, Alexey V. Tolmachev, Valeriya P. Chayka and Aleksei G. Savin

The purpose of the work is to develop a mechanism of managing the “conflict-free” socio-economic system.

Abstract

Purpose

The purpose of the work is to develop a mechanism of managing the “conflict-free” socio-economic system.

Methodology

A complex of general scientific methods within the systemic approach (induction, deduction, analysis, and synthesis) and the method of formalization are used.

Conclusions

A mechanism of state management of “conflict-free” socio-economic system is developed, which envisages implementation of three directions: managing internal conflicts, managing innovational development, and managing foreign economic activities. Though practical implementation of this mechanism is possible in any technological mode, the widest possibilities and perspectives for this are opened in the conditions of digital economy. Apart from the digital communications of state and economic subjects (society and business), digital economy allows for full or partial authomatization of managingconflict-free” socio-economic system on the basis of intellectual technologies and technologies of decision support for state decisions in the sphere of regulation of socio-economic system. At that, it is necessary to pay more attention to the issues of provision of economy’s digital security.

Originality/value

The developed mechanism is to ensure “conflict-free” development of socio-economic system in the long-term. Though it is oriented at the macro-level system (national economy), it could be used for managing the microlevel system, which envisages implementation of the same directions of management with slight correction of tools.

Article
Publication date: 25 November 2020

Philippe Eiselein and Nikolay A. Dentchev

Most strategies for managing conflicts between social and commercial objectives of social enterprises are discussed either at the individual or at the team level of analysis. This…

Abstract

Purpose

Most strategies for managing conflicts between social and commercial objectives of social enterprises are discussed either at the individual or at the team level of analysis. This paper aims to argue in favor of taking into account both levels of analysis at the same time. It furthermore aims to unravel how management strategies at the individual and the team level reinforce one another.

Design/methodology/approach

This study adopts the theoretical lenses of personal values (at the individual level of analysis) and stewardship (at the team level). The authors have conducted 23 semi-structured interviews across three Belgian social enterprises. Primary data collection was complemented with secondary data of 12 annual reports and 314 newspaper articles. The variety of cases and the richness of primary and secondary data proved useful to elaborate on the mechanisms of managing conflicting objectives.

Findings

This paper highlights four bridging mechanisms that facilitate the mitigation of conflict between social and commercial objectives, i.e. fit of values, agile structure, partnerships and communications. It also shows how these mechanisms reinforce each other at the individual and team levels of analysis and thus form an iterative process for managing the conflicting objectives of social entrepreneurs.

Originality/value

This paper contributes by bringing the level of analysis on managing conflicting objectives at the intersection of the individual and team performance. It argues that social entrepreneurs should target both individuals and teams at the same time, to manage effectively conflicting objectives. The four mechanisms create an alignment and reflection iterative process for managing conflicting objectives.

Details

Social Enterprise Journal, vol. 16 no. 4
Type: Research Article
ISSN: 1750-8614

Keywords

Article
Publication date: 1 February 1993

Joy M. Pahl and Kendall Roth

This study examined the relationship between the headquarters and the foreign subsidiaries of multinational corporations (MNCs). Hypotheses concerning the strategies pursued by…

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Abstract

This study examined the relationship between the headquarters and the foreign subsidiaries of multinational corporations (MNCs). Hypotheses concerning the strategies pursued by each MNC, intergroup conflict, conflict management styles, integrating mechanisms, and the effectiveness of the headquarters‐subsidiary relationship are developed and tested. There were no significant differences in the intergroup conflict experienced by subsidiaries pursuing different international strategies. However, effectiveness of the headquarters‐subsidiary relationship was negatively related to intergroup conflict. The use of the avoiding style of conflict management was negatively related to the effectiveness of the headquarters‐subsidiary relationship, as hypothesized. For MNCs pursuing global integration strategies, the use of personal integrating mechanisms and integrating conflict management styles were negatively related to intergroup conflict. For MNCs pursuing local responsiveness strategies, the use of bureaucratic integrating mechanisms and dominating conflict management styles were not negatively related to inter‐group conflict. This ran counter to expectations. MNCs pursuing multi‐focal strategies did not fit neatly into either strategy camp—global integration or local responsiveness.

Details

International Journal of Conflict Management, vol. 4 no. 2
Type: Research Article
ISSN: 1044-4068

Article
Publication date: 19 June 2007

A.G. Sheard and A.P. Kakabadse

This monograph seeks to summarise the key influences of a role‐based perspective on leadership when making decisions as to how organisational resources can best be deployed.

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Abstract

Purpose

This monograph seeks to summarise the key influences of a role‐based perspective on leadership when making decisions as to how organisational resources can best be deployed.

Design/methodology/approach

Application of new frameworks provides insight into the leadership roles executives can adopt when part of formal, informal and temporary groups within the organisation's senior management team and those parts of the organisation for which they are responsible. The methodology adopted is qualitative, focusing on application of previously developed frameworks.

Findings

Adoption of an appropriate leadership role, and the timely switch from one role to another as circumstances change, are found to facilitate improvement in the ability of executives to mobilise organisational resources, and in so doing effectively address those challenges with which the organisation is faced.

Research limitations/implications

A one‐organisation intensive case study of a multinational engineering company engaged in the design, development and manufacture of rotating turbomachinery provides the platform for the research. The research intent is to validate two frameworks in a different organisation of a similar demographic profile to those in which the frameworks were developed. The frameworks will require validating in organisations of different demographic profiles.

Practical implications

The concepts advanced, and implications discussed, provide an insight into the role‐based nature of leadership. The practical steps individual executives can take to develop their ability to adopt different leadership roles are highlighted.

Originality/value

This monograph is an investigation into, and study of the contribution of theory that provides insight into, the process by which executives effectively mobilise organisational resources. This differs from the original contributions to theory, which focused on methodology, data gathering and validation in contrast with the current study that is focused on practical application.

Details

Journal of Management Development, vol. 26 no. 6
Type: Research Article
ISSN: 0262-1711

Keywords

Book part
Publication date: 17 June 2013

Michelle I. Gawerc

This article presents the results of a 15-year longitudinal study of the major educational peacebuilding initiatives in Israel and the occupied Palestinian territories, during…

Abstract

This article presents the results of a 15-year longitudinal study of the major educational peacebuilding initiatives in Israel and the occupied Palestinian territories, during times of relative peace and of acute violence (1993–2008). Using longitudinal field research data and surveys, it examines how peace initiatives, that work across conflict lines, adapt to hostile and unfavorable environments. Additionally, it investigates the criteria that allows some peacebuilding initiatives to survive and persist, when the large majority do not. Building on the organizational and social movement studies literature, I contend that organizations need to successfully attend to a variety of challenges such as maintaining resources, maintaining legitimacy, managing internal conflict, and maintaining commitment to have a significant chance for survival. Moreover, I argue that for organizations committed to working across difference and inequality in unfavorable and hostile conflict environments, it is critical for organizational effectiveness and survival to pay heed to the quality of the cross-conflict relationships, as well as, to matters of equality.

Details

Research in Social Movements, Conflicts and Change
Type: Book
ISBN: 978-1-78190-732-0

Keywords

Article
Publication date: 1 January 2000

M. Afzalur Rahim, Nace R. Magner and Debra L. Shapiro

In a study consisting of 202 currently‐employed undergraduate students, we examined relationships between employees' perceptions of organizational justice and the styles they use…

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Abstract

In a study consisting of 202 currently‐employed undergraduate students, we examined relationships between employees' perceptions of organizational justice and the styles they use for managing conflict with their supervisors. Regression analysis of questionnaire data indicated that distributive, procedural, and interactional justice were generally positively related to the use of more cooperative conflict management styles (i.e., integrating, obliging, and compromising). Two 2‐way interaction effects were observed as well, such that higher interactional justice was related to greater use of the integrating style primarily when distributive justice was low and procedural justice was high. Additionally, distributive justice was positively related to use of the avoiding style. Theoretical and practical implications of the findings are discussed.

Details

International Journal of Conflict Management, vol. 11 no. 1
Type: Research Article
ISSN: 1044-4068

Book part
Publication date: 2 December 2019

Frank Fitzpatrick

Abstract

Details

Understanding Intercultural Interaction: An Analysis of Key Concepts
Type: Book
ISBN: 978-1-83867-397-0

Article
Publication date: 1 January 2014

Tony Bennett

The purpose of this paper is to report on a qualitative study of the views of a cross-section of managers and union officials engaged in joint learning projects on the impact more…

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Abstract

Purpose

The purpose of this paper is to report on a qualitative study of the views of a cross-section of managers and union officials engaged in joint learning projects on the impact more generally on the employee relations climate in those organisations.

Design/methodology/approach

Findings are based on an analysis of interview data incorporating the views and experiences of 32 union representatives and managers engaged in promoting learning in a number of case study projects in North West England.

Findings

Findings suggest that union-led learning and development has a clear impact on pre-empting potential performance issues for individuals in terms of better equipping them with the skills to achieve expected performance levels, assisting individuals with managing work-related stress and also to prevent discrimination against workers. Collectively, the managing of downsizing in particular through union-led learning support to retrain in order to redeploy effected staff or better prepare them for new employment opportunities was also a significant finding.

Research limitations/implications

The research suggests that successful union-management learning partnerships can also have a positive impact on managing conflict in those organisations. However, further research is needed to test these assertions in other union organised sectors.

Practical implications

There are implications for management in recognising the “added value” that partnership working with their unions on learning can bring in terms of also both pre-empting and resolving individual and collective disputes in the workplace.

Originality/value

The research is one of few studies that focuses on the link between promoting learning through union-management partnerships and managing conflict in organisations and offers a clear insight into how this can be achieved in practice.

Details

Employee Relations, vol. 36 no. 1
Type: Research Article
ISSN: 0142-5455

Keywords

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