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The aim of this paper is to analyze responses of public universities to the introduction of New Public Management (NPM) as the outcome of balancing between the managerial logics endorsed by NPM and the academic professional logics. Building on the institutional logics approach, we develop a framework concerning how universities will achieve compliance to conflicting claims by strategies like compartmentalization and blending stipulations of both logics. Empirical results based on a large-scale survey of 26 universities in eight European countries display how compatibility is achieved through highly differentiated adoption of logics that depends on the task considered. The results reveal that the strength of NPM pressures strongly affects the adoption of managerial practices within universities yet has no significant effect on the academic characteristics.

This paper aims to identify what is needed to enhance academic quality assurance in a university, with specific efforts to reduce the risks associated with ritualised quality assurance practices.

The aspects to enhance academic quality assurance efforts in managerial universities are identified through a thematic analysis of the literature.

It was found that the very nature of managerialism caused quality assurance effort to lose its meaning and become a ritual for compliance only. Subsequently, five aspects were identified to enhance academic quality assurance in a university: establishing quality assurance in the unique context of the institution; ensuring that the efforts of policy makers are aligned with those of policy users; quality assurance based on sound auditing principles without excessively monitoring performance; building a quality culture where quality assurance is practiced in an enabling environment; and allowing quality assurance practices to be adaptable.

The aspects identified are particularly important for quality assurance practitioners, developers of quality assurance processes and academics at universities to enable enhancement of academic quality assurance practices.

This paper argued that the nature of managerialism caused quality assurance to lose its meaning. The abundance of quality assurance tasks, forms and processes do not protect the institution against reputational risks, and quality assurance, as practiced presently, was found to be intrinsically risky. This paper offered an integrated view on how quality assurance efforts can be enhanced.

The goal of this chapter is to review the potential of institutional logics theory for the study of higher education. After providing a concise introduction to institutional logics, the chapter reviews the small number of studies in higher education that have adopted this approach. It is concluded that most uses of New Institutionalism in the field are still based on its original formulation in the late 1980s, which emphasized the importance of compliance and isomorphism; it is suggested that logics theory could provide a more nuanced and flexible framework, which takes into account the role of (embedded) human agency and the multi-level nature of societal dynamics. The last section of the chapter therefore provides a few directions for future research grounded in logics theory. We distinguish in this respect between the investigation of the field-level coexistence and the interaction between managerial and professional logics; studies of how higher education institutions manage conflicting institutional pressures, for example, through selective compliance; and analyses of the emergence of hybrid practices in academic work and higher education management.

Despite the sizable amount of previous research on this topic, little is known about the reasons why firms decide to start collaboration projects with innovation advanced service providers, such as universities and technological institutes. This paper aims to investigate which factors at an individual firm level are involved in these collaborative strategies on supporting product and management improvements offered by local institutions to innovative firms.

The research is contextualized in the Valencian region and applies the resource based view and the regional innovation system approach as theoretical frameworks. Methodologically, the paper adopts a cross‐sectional analysis and employs ordered regression models on a sample of innovative firms during 2009.

Firstly, this paper endorses previous research suggesting the crucial role of cooperation and external knowledge on SME innovation. Secondly, it evidences how internal resources and capabilities determine a firm's use of public supported innovation. Thirdly, previous experience appears to be extremely relevant in explaining successful engagement in both technological and managerial innovation programs.

Because the case study approach and qualitative methodologies are used, the authors advise readers not to generalize their findings. The research on the subject matter is offered as a means to substantiate or refute the latest research premises, and provide empirical evidence on the selected region.

Although this paper corroborates recent contributions, it does provide some novel findings. High‐level managerial capabilities seem to discourage the use of public programs supporting innovation practices (either in technological or managerial aspects), while engagement in university programs relies heavily on the firm's technological capabilities or exposure to global competition, and less on other characteristics. Policy makers should pay particular attention to both pieces of evidence when designing programs.

The purpose of this paper is to discuss the influence of university research management on institutional competitiveness, international visibility and fund‐raising.

The research findings are based on analysis of leading universities in six European countries: Belgium (Flanders), Denmark, Czech Republic, Finland, The Netherlands and Germany. For the analysis, two criteria are chosen – institutional way of work and core partnerships. This summary is compared with theoretical background for innovative research management and the conclusion is made that these two issues are much in line.

The findings suggest that majority of leading universities in the analysed countries actively realize principles of the Triple Helix and Mode 2 Science. This is realized through innovative managerial structures and strong orientation to practical implication of research production. The findings summarise the main forms of institutional work and discuss core partnering issues.

A limited number of universities are chosen and data are mainly collected from secondary sources such as institutional documents, web site information or corporate presentations. This is why it is difficult to evaluate how some formal declarations are realized in practice.

The findings may serve as a framework for considering changes in university research management structure or seeking increase of institutional competitiveness, international visibility and effective fund‐raising

The paper compares theoretic discussions on innovative research management through cooperation and specialization with existing practices in leading universities and provides summary and examples universities are taking to increase institutional effectiveness.

This paper discusses the use of appraisal and performance‐related pay practices for academic staff in higher education in the UK. This discussion is based on the reports of heads of personnel in universities, with the aim of portraying the pattern of such practices across the sector as a whole, and of investigating the extent to which these activities parallel institutional characteristics and are part of a strategic approach to employment management. It finds some evidence for a continued binary divide in practice between pre‐1992 and post‐1992 universities, but also a great diversity of practice which can support a convergence thesis for the sector. The paper concludes that such diversity may have a place within the requirements of the higher education system, but it may need to be managed in a more proactive and strategic way in the future.

Managers as Actors Those of us who manage are playing on an organisational stage every day. We enter early every morning to take up our roles, whether it is as chief executive, marketing manager, personnel adviser, production executive or any of the numerous other roles that have to be performed if work is to be done effectively.

The purpose of this paper is to identify whether the prior industry experience (IE) or industry leadership experience (ILE) of the head might influence the department’s publication output, the ability to acquire external research funds or its entrepreneurial activities (e.g. the commercialization of research results through patents).

The study is based on data from 208 Austrian university departments and combines data from different sources (CVs of the heads of departments, commercial register, funding data and publication data).

The results show a positive relationship between ILE and the patent output of the departments as one indicator for the commercialization of research activities. Low positive effects of IE on the extent of third-party funding were also found. Furthermore, the scientific experience of the head of department has a positive influence on the publication output of the whole department.

The findings suggest that the scientific ability of researchers should be key when selecting the head of a department, due to the fact that scientific performance is still essential for most of these units. However, when universities seek to focus more strongly on other, for example, entrepreneurial activities, then additional competencies come into play. As the actual focus of universities is currently subject to change, former IE and ILE will become increasingly more important and the heads of departments will play a decisive role in the transition toward becoming an entrepreneurial university. Therefore, universities are well advised to integrate these experiences in the job specifications and to establish processes that facilitate the change from an industrial to a university job or which allow “double lives” in university and industry.

Previous studies have mostly investigated the role of the scientific experience of academic leaders in the research performance of their institution in later decades. This study examines the actual relevance of previous entrepreneurial experiences of heads of departments to the departments’ research performance, the ability to acquire external research funds or their entrepreneurial activities.

This paper explores whether, in the context of university–industry (U–I) collaboration, new innovation strategies can be developed through actors' interactions, the exchange of resources and the co-creation of value for and within the system. In the context of the U–I relationship, the innovation perspective can highlight the need to develop strategies that elicit new formulas of value co-creation, which then facilitate innovation as a result of actor collaboration.

A total of 45 public universities in Spain, representing 95% of the total, participated in qualitative research. Personal in-depth interviews with technology transfer officers (TTOs) were conducted by an external firm; in a second phase, two of the researchers conducted eight interviews with the directors of TTOs in those universities with higher rates of transfer.

Findings reveal that enterprises with a technological focus are strengthening their relationships with universities and attempting to build a university business ecosystem by designing strategies for value co-creation such as co-ownership, co-patenting, and co-invention.

The empirical research is conducted in Spain, and results should be interpreted according to this context. Future research should examine new contexts (other countries) to improve the robustness of the data and enrich the results, thus enabling generalization of the management consequences.

The results provide a means to design strategies under a new collaborative and innovating logic. The theoretical framework contributes to theory, with implications for management.

This study aims to explore the intelligibility of communication with stakeholders as a result of accrual accounting adoption. It focuses on changes in the use of visual forms and the readability of text that occurred immediately after the adoption of accrual accounting in performance reports of Italian public universities.

The authors collect the stakeholder section of performance reports published before and after accrual accounting adoption. Then, the authors use manual and computer-assisted textual analysis. Finally, the authors explore the data using principal component analysis and qualitative comparative analysis.

This study demonstrates that switching from cash to accrual accounting provokes immediate changes in communication patterns. It confirms the significant reduction of readability and increase in visual forms after accruals accounting adoption. The results indicate that smaller universities especially put effort into increasing intelligibility while implementing a more complex accounting system. This study also finds a relation between the change in readability and the change in visual forms that are complementary, with the exception of several very large universities.

The findings underline the possibility of neutralising the adverse effects of accounting reform associated with its complexity and difficulties in understanding by the use of visual forms and attention to the document’s readability.

This paper adds a new dimension to the study of public sector accounting from the external stakeholder perspective. It provides further insight into the link between accrual accounting adoption and readability, together with the use of visual forms by universities.