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Article
Publication date: 21 March 2023

Makhmoor Bashir, M. Muzamil Naqshbandi and Anish Yousaf

Research in the area of business model innovation (BMI) has focused on theoretical and exploratory discussions, thereby creating a lack of empirical evidence on the role of top…

Abstract

Purpose

Research in the area of business model innovation (BMI) has focused on theoretical and exploratory discussions, thereby creating a lack of empirical evidence on the role of top management in BMI. The current study focuses on this research gap and provides empirical evidence by studying the impact of top managers’ managerial skills, managerial ties and entrepreneurial skills on BMI. It also seeks to explore the mediating influence of explorative and exploitative learning.

Design/methodology/approach

Data were collected from 200 respondents from top multinational firms in India covering six sectors, which was analyzed using structural equation modeling.

Findings

The findings reveal significant positive relationships of BMI with managerial skills, entrepreneur skills and managerial ties, and these relationships are found to be mediated by exploitative and explorative learning.

Practical implications

Given the increasing importance of BMI to organizational success, the study has highlighted that top managers’ skills and ties favorably influence BMI. Organizations can make related investments in training and capacity building by instituting appropriate programs in their organizations. In addition, organizations can exercise caution during recruitment by recruiting and selecting managers in top management teams who excel in managerial skills.

Originality/value

This study is one of the few to validate a comprehensive measurement model that highlights the influence of managerial skills, entrepreneur skills and managerial ties on BMI, explaining these associations with the mediating role of exploitative and explorative learning.

Details

Leadership & Organization Development Journal, vol. 44 no. 2
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 23 August 2013

Hai Guo, Jing Zhao and Jintong Tang

The purpose of this study is to conceptualize the business model from a value network perspective and to investigate how top managers' individual characteristics contribute to…

3022

Abstract

Purpose

The purpose of this study is to conceptualize the business model from a value network perspective and to investigate how top managers' individual characteristics contribute to business model innovation.

Design/methodology/approach

On the basis of upper echelons theory and contingency theory, this study empirically examines the micro‐macro link between top managers' human and social capital and firm business model innovation.

Findings

Using survey data collected from 146 Chinese firms, the findings indicate that both top managers' managerial and entrepreneurial skills and managerial ties significantly lead to business model innovation. Furthermore, the interaction between entrepreneurial skills and managerial ties enhances, yet the interaction between managerial skills and managerial ties inhibits business model innovation.

Originality/value

By proposing a value network‐based definition for the business model, this study provides additional insights into the current debate on the definition and architecture of business model. Further, the current study contributes to an emerging body of business model research by demonstrating, for the first time, that a manager's individual characteristics can both directly and interactively drive business model innovation in the context of emerging economies.

Details

Chinese Management Studies, vol. 7 no. 3
Type: Research Article
ISSN: 1750-614X

Keywords

Article
Publication date: 1 January 2006

Abraham Carmeli and Asher Tishler

The goal of this study is to examine the effect that nine managerial skills of the firm's top management team (TMT) (persuasiveness, administrative ability, fluency in speaking…

13742

Abstract

Purpose

The goal of this study is to examine the effect that nine managerial skills of the firm's top management team (TMT) (persuasiveness, administrative ability, fluency in speaking, knowledge about group tasks, diplomacy and tact, social skills, creativity, conceptual skills, and cleverness) have on the performance of industrial firms (a weighted average of seven performance measures).

Design/methodology/approach

Data were collected from chief executive officers of 93 industrial enterprises in Israel through structured questionnaires and complementary in‐depth investigation. Both multivariate (robust canonical analysis and hierarchical regressions) and in‐depth analyses were used to analyze the study's results.

Findings

The results show that managerial skills possessed by the TMT strongly affect firm performance, their impact apparently being greater than that of variables representing industry sectors, firm size and age, and perceived environmental uncertainty. In particular, skills that are required to manage people (human resources skills) are found to be more important to firm performance than intellectual abilities.

Practical implications

The study emphasizes the importance of complementary managerial skills as an indicator of quality TMT. The TMT's ability to make good decisions and lead the organization to meet external and internal constituents is a very complex task.

Originality/value

The study contributes to the literature by first, providing support to the importance of managerial skills for firm performance; second, suggesting a new avenue to incorporate the resource based view into the field of strategic leadership in general and managerial skills in particular; and finally, indicating the importance of simultaneously testing the effect of a set of predictors (managerial skills) on a set of performance measures.

Details

International Journal of Manpower, vol. 27 no. 1
Type: Research Article
ISSN: 0143-7720

Keywords

Open Access
Article
Publication date: 2 March 2021

Trishna G. Mistry, S. Kyle Hight, Fevzi Okumus and Abraham Terrah

The purpose of this study was to empirically investigate the characteristics of good hospitality managers and the core causes that lead to developing such characteristics.

8173

Abstract

Purpose

The purpose of this study was to empirically investigate the characteristics of good hospitality managers and the core causes that lead to developing such characteristics.

Design/methodology/approach

Using a qualitative inquiry approach, 93 line-level hospitality employees were surveyed online regarding their experiences about the characteristics of good managers.

Findings

The research findings revealed five key themes of good managerial characteristics, including interpersonal skills, communication skills, supervisory skills, leadership skills, and positive personality and professionalism. Additionally, the root causes of these managerial characteristics were also analyzed. The good managerial characteristics were perceived to have developed from having worked under either a great manager or a terrible manager.

Research limitations/implications

This study advanced the literature on managerial characteristics by confirming several existing categories from the viewpoint of hospitality industry employees.

Practical implications

Human resource managers should be considerate of these findings in terms of recruitment, hiring, and training, development, and promotion of employees in their companies.

Originality/value

This is one of the first studies to analyze the perceived reasons behind the development of these characteristics.

Details

International Hospitality Review, vol. 36 no. 1
Type: Research Article
ISSN: 2516-8142

Keywords

Article
Publication date: 10 August 2012

Scott Tonidandel, Phillip W. Braddy and John W. Fleenor

The purpose of this paper is to examine the relative importance of four managerial skill dimensions (technical skill, administrative skill, human skill, and citizenship behavior…

8301

Abstract

Purpose

The purpose of this paper is to examine the relative importance of four managerial skill dimensions (technical skill, administrative skill, human skill, and citizenship behavior) for predicting managerial effectiveness. In addition, it aims to explore whether the relative importance of these skill dimensions varies as a function of gender or organizational level.

Design/methodology/approach

Participants were 733 managers enrolled in a nationally recognized leadership development program. Ratings of managerial skill were obtained from peers using a well‐validated 360‐degree assessment instrument, while manager effectiveness ratings were provided by supervisors. Moderated multiple regression and relative weight analysis were used to test the study's hypotheses.

Findings

Using ratings provided by multiple sources, these results show that all four of the managerial skill dimensions were significantly important predictors of manager effectiveness. Human skills were significantly more important than technical skill and citizenship behavior, while administrative skills were most important overall. Gender was not a significant moderator of the skill‐effectiveness relationship, but organizational level was.

Practical implications

Individuals tasked with selecting, developing, or placing managers should take all four skill dimensions into account. Moreover, special consideration should be given to administrative skill, and this emphasis should increase for managers higher up in the organizational hierarchy.

Originality/value

Although prior research has speculated about the importance of different managerial skills, this study is the first to provide empirical support for this skill typology in predicting actual managerial effectiveness using appropriate statistical analyses for examining the relative importance of these skill dimensions.

Details

Journal of Managerial Psychology, vol. 27 no. 6
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 1 March 2003

Frank Shipper, Joel Kincaid, Denise M. Rotondo and Richard C. Hoffman

Multinationals increasingly require a cadre of skilled managers to effectively run their global operations. This exploratory study examines the relationship between emotional…

Abstract

Multinationals increasingly require a cadre of skilled managers to effectively run their global operations. This exploratory study examines the relationship between emotional intelligence (EI) and managerial effectiveness among three cultures. EI is conceptualized and measured as self‐other agreement concerning the use of managerial skills using data gathered under a 360‐degree feedback process. Three hypotheses relating to managerial self‐awareness of both interactive and controlling skills are examined using data from 3,785 managers of a multinational firm located in the United States (US), United Kingdom (UK), and Malaysia. The two sets of managerial skills examined were found to be stable across the three national samples. The hypotheses were tested using polynomial regressions, and contour plots were developed to aid interpretation. Support was found for positive relationships between effectiveness and EI (self‐awareness). This relationship was supported for interactive skills in the US and UK samples and for controlling skills in the Malaysian and UK samples. Self‐awareness of different managerial skills varied by culture. It appears that in low power distance (PD) cultures such as the United States and United Kingdom, self‐awareness of interactive skills may be crucial relative to effectiveness whereas in high PD cultures, such as Malaysia self‐awareness of controlling skills may be crucial relative to effectiveness. These findings are discussed along with the implications for future research.

Details

The International Journal of Organizational Analysis, vol. 11 no. 3
Type: Research Article
ISSN: 1055-3185

Article
Publication date: 8 July 2014

Richard C. Hoffman, Frank M. Shipper, Jeanette A. Davy and Denise M. Rotondo

– The purpose of this study is to examine the relationship between managerial skills and effectiveness in a cross-cultural setting to determine their applicability.

1629

Abstract

Purpose

The purpose of this study is to examine the relationship between managerial skills and effectiveness in a cross-cultural setting to determine their applicability.

Design/methodology/approach

Data from 7,606 managers in 5 countries from a large multinational firm were analyzed using structural equation modeling to assess all relationships simultaneously and reduce error effects.

Findings

The results support the cross-cultural validity of the model of managerial skills-effectiveness. Few cross-cultural differences were found. Interactive skills had greater positive impact on attitudes than initiating skills. Pressuring skills had a negative impact on attitudes. None of the skill sets were related to job performance.

Research limitations/implications

Using a single firm and industry to control for other cultural levels may limit the generalizability of the results. Only three skill sets were assessed and one coarse-grained measure of culture was used. These factors may account for the few cultural differences observed.

Practical implications

Training programs for managers going overseas should develop both interactive and initiating skills sets, as both had a positive impact on attitudes across cultures.

Originality/value

The model of managerial skills and effectiveness was validated across five cultures. The use of structural equation modeling ensures that the results are not an artifact of the measures and represents a more direct test for cross-cultural differences. Managing successfully across cultures may require fewer unique skills, with more emphasis placed on using basic management skills having positive impact.

Details

International Journal of Organizational Analysis, vol. 22 no. 3
Type: Research Article
ISSN: 1934-8835

Keywords

Article
Publication date: 21 March 2008

Sylvia J. Hysong

The purpose of this paper is to determine whether technical skill provides incremental value over managerial skill in managerial performance for first‐tier managers, and explore…

6610

Abstract

Purpose

The purpose of this paper is to determine whether technical skill provides incremental value over managerial skill in managerial performance for first‐tier managers, and explore potential mediators of this relationship. Hypotheses: technical skill incrementally predicts managerial performance; referent and expert power mediate this relationship; and inspirational appeals and rational persuasion mediate the relationship between power and managerial performance.

Design/methodology/approach

A total of 107 first‐tier supervisors from local petrochemical and engineering companies completed an online survey about their professional background and managerial skills; subordinates rated supervisors' technical skill, power, and influence tactic habits. Managerial performance was measured as: production output, subordinate job satisfaction, and subordinate ratings.

Findings

Technical skill incrementally predicted subordinate perceptions of managerial performance over managerial skill. Referent power mediated the relationship between technical skill and both subordinate ratings and job satisfaction; expert power only mediated for job satisfaction. Rational persuasion mediated the relationship between expert power and subordinate ratings of managerial performance.

Research limitations/implications

Clear measurement of multidimensional constructs such as managerial performance and technical skill is essential. Limitations include self‐selection bias and availability of objective technical skill measures. Future research should develop component‐based measures of these constructs.

Practical implications

Technical skill is valuable to managers as a source of credibility and a means to identify with subordinates. Technical skill should not, therefore, be the most important criterion in selecting technical managers.

Originality/value

This study helps technical managers better leverage their technical skills in managerial contexts, and provides new research directions for component‐based performance measurement.

Details

Journal of Management Development, vol. 27 no. 3
Type: Research Article
ISSN: 0262-1711

Keywords

Article
Publication date: 1 April 1999

Frank Shipper

Multiple initiatives have been taken to address the lack of managerial skills of MBA graduates since the Porter and McKibbin report. How effective or widespread these initiatives…

2093

Abstract

Multiple initiatives have been taken to address the lack of managerial skills of MBA graduates since the Porter and McKibbin report. How effective or widespread these initiatives have been has been questioned. Before proceeding, 11 managerial skills were identified and tested for their relevance to performance. Support was found that nine of the 11 skills were associated with managerial performance. Why these two skills were not associated with performance was explored. To test for the effectiveness of the initiatives to teach managerial skills in MBA programs, multiple comparisons of the managerial skills of recent and past MBA graduates and other graduates were made. In general, the comparisons failed to find that MBAs have a significant advantage in managerial skills. Reasons for these findings are explored in the paper. In addition, the challenge this represents to MBA programs is also discussed.

Details

Journal of Managerial Psychology, vol. 14 no. 2
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 7 March 2008

William A. Gentry, Lauren S. Harris, Becca A. Baker and Jean Brittain Leslie

This paper aims to show how changes in the workplace may have coincided with shifts in the importance of managerial skills over the past 15 years and to identify managerial skills

8009

Abstract

Purpose

This paper aims to show how changes in the workplace may have coincided with shifts in the importance of managerial skills over the past 15 years and to identify managerial skills needed at different levels and functions in today's work context.

Design/methodology/approach

This study, using survey methodology, is within the context of field research using 7,389 managers from 1988‐1992 and 7,410 managers from 2004‐2006.

Findings

Managerial skills important in the 1980s are relevant today. However, the importance of “relationships,” “administrative/organizational ability” and “time management” shifted over the last 15 years. This paper also identifies which managerial skills are important at different levels and across different functions of an organization in today's work environment.

Research limitations/implications

Asking managers to choose which skills are important, rather than asking how important each skill is, may be a limitation. Future research should also consider the importance of managerial skills from a boss, peer, or direct report perspective.

Practical implications

The results have implications for training and development, selection and succession planning.

Originality/value

This study is unique since it uses the opinions of practicing managers totaling more than 14,000 over two distinct time periods to determine whether certain skills important (or not important) in the past are still important (or not important) today, and whether the importance of certain managerial skills has changed over a 15‐year period, and what skills are important across managerial levels and functions in today's organizational and work context.

Details

Leadership & Organization Development Journal, vol. 29 no. 2
Type: Research Article
ISSN: 0143-7739

Keywords

1 – 10 of over 71000