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Here is a new conceptual framework for organizational learning (OL) that applies to both planned reform and emergent change. It integrates strategic and operational, micro and macro perspectives. It has three parts: (a) a revised definition and typology of OL, (b) seven reform stories that define stages and tasks, (c) a management and assessment guide demarcating four areas of OL: (i) action learning within core operations; (ii) sharing learning and innovations across the organization; (iii) mission/s-beyond ambidexterity; (iv) integration-managing mission conflicts and other paradoxes, which ensure endogenous change. Dynamic capability is therefore intrinsic to this view of OL that is illustrated from two cases: NYPD and public school reforms.

In this chapter the authors discuss that despite public sector reform being a primary concern of successive national leaders of the Philippines, ‘massive – and sometimes impressive – reorganization plans have not met their declared objectives’. They note that intractable and stubborn problems of Weberian bureaucracy, such as excessive rules and regulations, overlapping structures and procedures, inefficient procedures, lack of coordination, excessive partisan politics and corruption, remain. They examine how leadership can play a pivotal and key role in addressing these problems. Specifically, they argue that reforms should be multi-dimensional, going beyond reorganization and shifting organizational boxes and encompassing changes in behaviour, perspectives and attitudes. Using a concept of ‘phronetic leadership’, they examine three cases of national, local and civil society leaders, as well as a survey of university leaders. They conclude that leaders can make a difference by developing capacities of themselves and of others, and pushing the boundaries of continuous improvement. However, to be sustainable, public sector reforms have to be complemented by reforms of institutions, structures and procedures and anchored in behaviour, values and a common vision that is communicated well and owned by all.

By all accounts, Cambodia has been a postconflict country for much of the last 15 years, stretching as far back at 1991, when the Paris Peace Accords proclaimed a truce between the Vietnamese-backed government and the Khmer Rouge. Subsequent attempts to put in place the desired political and governmental structures remained furtive in the midst of ongoing politicomilitary violence, which only subsided definitively in 1997. Many important institutions of governance and public sector management, destroyed by the ultra-radical Khmer Rouge regime, were only just starting to be rebuilt as recently as 2002.

This chapter considers viable and nonviable methods for corruption and ethics reform. Among the different types of methods considered are: vision and values based methods; win-win incentive and ethics networking methods; power-based top-down compliance and bottom-up whistle-blowing methods; alternative institution building methods; and, social movement methods. The chapter analyzes how the different types of methods can be more and less viable depending upon the specific multilevel situational factors related to micro individual, meso organizational, and macro institutional level, political-economic, and cultural obstacles to corruption and ethics reform.

This chapter examines the role and importance of leadership in public management reform through the experience of Hong Kong. It aims to identify the gap between leadership in public organizations and public management reform in both theory and research and to make recommendations on how the gap can be bridged, particularly under the Asian context. It is a major irony that while both leadership and public management reform have a common concern of fostering positive change in public organizations, these two streams of research are separated, incompatible, and even conflicting. While leadership study is influenced by disciplines such as the psychology and emphasizes a multifaceted approach, most public management reforms are based on the New Public Management (NPM) model which is economics-oriented and structure-driven. Through studying the role of leadership in the public management reform in Hong Kong, it is argued the hollowing-out of leadership in reform is often one of the leading causes for the failure to achieve the expected outcomes. This chapter will elaborate its argument in the following sequence. First, it will review the generic literature on leadership to highlight the importance and relevancy of leadership for public organizations. Second, it will point out the leadership crisis in public management reform caused by the dominance of the NPM model. Finally, it will discuss the negative impact of the hollowing-out of leadership on public management reform and how this problem should be tackled.

Teacher unions’ departures from industrial organizing are documented in a series of case studies and collections on reform-minded locals’ practices and contracts (see Johnson & Kardos, 2001; Kerchner & Koppich, 1993). Recently, investigators have collected data on union locals that belong to the Teacher Union Reform Network (TURN), a group of NEA and AFT locals. For example, William Harju (2003), retired executive director of the San Diego Teachers Association, visited most of the TURN locals (working from a document collection schedule and case study format similar to the one in Kerchner & Koppich, 1993). Kerchner and Koppich, in recent unpublished work, visited Minneapolis, Columbus, and Rochester and made additional inquiries by telephone interview.¹ TURN locals by no means represent the totality of union reform, and no encyclopedia of union reforms in the United States exists, but TURN locals are certainly among those with the longest experience and most extensive reforms.

Education reform has increasingly become a top political priority in most countries, as education is thought to be the solution to social and economic challenges. While some of these reforms were successful, others had no impact at all and ended in failure. In the past two decades, Kuwait has continuously attempted to reform its education system, aiming to shift its economy toward a knowledge-based economy by improving the skill sets of its human capital. However, these attempts ended with failure. The aim of this chapter is to provide an explanation of the causes behind the failures by documenting and analyzing the recent reform project, which was launched in 2010 in collaboration with the World Bank. Due to the Ministry of Education’s (MOE’s) lack of official documentation related to the reform process the ethnography approach was used to develop critical documentation of reform process. The ability of educational institutions, including the MOE, to lead and manage educational reform is a crucial factor that affected the sustainability and success of the reform. Consequently, the success of any reform requires the government to prioritize top policies, implements certain social changes, and ensures skilled human capital is incorporated into the educational institutions.

From an anthropological point of view there are four fundamental ways of living on earth, which can be related to “four basic cultural types: hunting and gathering, herding livestock, village farming, and modern civilization (…). Culture can be defined as the relationship of a society to the primordial nature or law of the earth” (Lawlor, 1991, p. 142).