Search results

1 – 10 of 861
Open Access
Article
Publication date: 31 May 2022

Edicreia Andrade Dos Santos, Jonatas Dutra Sallaberry and Alcindo Cipriano Argolo Mendes

The purpose of this study is to analyze the influence of telework and management control systems (MCSs) on the congruence of civil servant objectives in the Brazilian…

Abstract

Purpose

The purpose of this study is to analyze the influence of telework and management control systems (MCSs) on the congruence of civil servant objectives in the Brazilian justice system.

Design/methodology/approach

To this end, the authors have carried out a survey with 468 employees of the Ministério Público Federal (Federal Public Ministry), whose data were analyzed using structural equation modeling.

Findings

Among the main results are the perceived efficiency of telework, and the finding that action and personnel controls are positively related to the congruence of objectives. However, the moderating relationship of the MCSs presented individual characteristics. Action controls showed no evidence of moderating the relationship between the perceived efficiency of telework and congruence of objectives. However, personnel controls showed a significant and negative relationship, that is, more intense personnel controls in telework weakened the congruence of individual objectives with those of the organization.

Practical implications

This study contributes to practice by identifying barriers and facilitators in organizational telework programs and also spotting how controls can be planned for their activities.

Originality/value

The authors’ research evaluates the effect of MCSs on the relationship between the perceived efficiency of telework and the congruence of employee objectives, considering that the telework regime is in its initial phase of implementation in public entities, but this has been intensified by the restrictions imposed by the coronavirus disease 2019 (COVID-19) pandemic.

Details

Revista de Gestão, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1809-2276

Keywords

Book part
Publication date: 16 August 2021

Elizabeth Christopher

Telework – the practice of allowing employees to work in locations other than traditional workplaces – has had a roller-coaster ride since the early 1970s, when it was…

Abstract

Telework – the practice of allowing employees to work in locations other than traditional workplaces – has had a roller-coaster ride since the early 1970s, when it was argued that home-based networked computers would enable employees to work remotely and, thus, outdate the old factory–style model of corporate life. It was assumed that telework, or telecommuting, would be widely accepted and indeed it was much sought after by employees, particularly by women; but management fears of, and resistance to the practice – for a variety of reasons – meant that by 2019 in the United Kingdom, for example, only 5% of the labor force worked mainly from home.

The chapter summarizes the history of telecommuting, discusses the reasons for employers' and managers' refusal to allow it, and how the crisis of Covid-19 may have persuaded managers worldwide – with government support – to implement and improve the entire practice of working from home as a permanent aspect of workplace diversity.

Article
Publication date: 1 June 2012

Takao Maruyama and Susanne Tietze

This paper aims to compare pre‐telework anxieties, expectations and motivators reported by 394 teleworkers with their corresponding actual experiences of telework.

6828

Abstract

Purpose

This paper aims to compare pre‐telework anxieties, expectations and motivators reported by 394 teleworkers with their corresponding actual experiences of telework.

Design/methodology/approach

Based on an organizational survey, 394 samples were generated who had been teleworking for less than 12 months at the time of the survey. By using χ2 tests, comparisons were made between pre‐telework expectations and post‐telework outcomes reported by teleworkers with different characteristics such as gender, job type, the presence of dependent children, and working hours spent at home.

Findings

The study found that prior to adopting telework sampled teleworkers tended to underestimate positive and overestimate negative experience of telework. It further demonstrated some statistically significant differences in pre‐telework expectations and post‐telework outcomes reported by different groups of teleworkers. For example, female teleworkers were more likely to report that telework made it easier to cope with caring responsibilities. Sales and marketing teleworkers were more likely to report reduced visibility and career development.

Practical implications

Implementing and maintaining successful telework schemes requires managers to take heed of the emotional aspects that accompany the use of such flexible work arrangements. Furthermore, career implications and the development of appropriate support structures for teleworkers need to be taken into account.

Originality/value

The contribution of this paper lies in the comparative approach between pre‐telework expectations and post‐telework outcomes. It compares different social and occupational groups.

Details

Personnel Review, vol. 41 no. 4
Type: Research Article
ISSN: 0048-3486

Keywords

Open Access
Article
Publication date: 3 July 2017

Martín Solís

The relations telework-work interference with the family (WIF), telework-family interference with work (FIW), and telework-performance have been widely studied; however…

9144

Abstract

Purpose

The relations telework-work interference with the family (WIF), telework-family interference with work (FIW), and telework-performance have been widely studied; however, results of different investigations are contradictory. This may be related to third variables that moderate the effect of relations. The purpose of this paper is to analyze the moderating effect of worker responsibilities outside of the work environment on telework-FIW and telework-WIF relations, as well as the moderating effect of control by the supervisor on teleworkers in the telework-performance relation.

Design/methodology/approach

A total of 92 teleworkers were interviewed, and 72 non-teleworkers who work in four public institutions. Non-teleworkers work in the same departments as teleworkers, and carry out similar functions. In addition, 33 supervisors were interviewed who evaluated performance of both groups. Hierarchical lineal regression analysis models were used to evaluate the influence of telework on the dependent variables.

Findings

The results obtained reveal that where there are low-responsibility levels, teleworkers present a lower FIW than non-teleworkers; however, with high levels of responsibility, teleworkers show higher FIW. Additionally, supervisors’ control of teleworkers was found to have a negative effect on their pro-activity and adaptability to tasks.

Originality/value

The findings provide new empirical evidence about the effect of moderating variables in the relation between telework-work-family conflict and telework-performance. Besides the results provide practical and useful implications to organizations that implement telework programs.

Details

European Journal of Management and Business Economics, vol. 26 no. 1
Type: Research Article
ISSN: 2444-8451

Keywords

Article
Publication date: 11 January 2019

Audronė Nakrošienė, Ilona Bučiūnienė and Bernadeta Goštautaitė

The purpose of this paper is to investigate the relationships between theoretically grounded telework factors and various individual and organizational outcomes of telework

15472

Abstract

Purpose

The purpose of this paper is to investigate the relationships between theoretically grounded telework factors and various individual and organizational outcomes of telework (overall satisfaction with telework, perceived advantages of telework, career opportunities and self-reported productivity).

Design/methodology/approach

Based on a literature review, ten telework factors that may affect individual and organizational telework outcomes were identified and empirically tested using the survey data of 128 teleworkers exercising different telework intensity and representing various sectors of the economy.

Findings

The bundle of theoretically selected variables explained a significant part of the variance of telework outcomes. Reduced communication with co-workers, supervisor’s trust and support, suitability of the working place at home were found to be the most important telework factors impacting different telework outcomes. Higher self-reported productivity was related to reduced time in communicating with co-workers, a suitable working place at home and the possibility to take care of family members when teleworking.

Practical implications

This study provides insights about the management of telework in organizations by highlighting the factors that promote the satisfaction, productivity and perceived career opportunities of teleworkers.

Originality/value

This paper challenges the results of previous research on the factors related with telework and its outcomes. Based on the job demands-resources theory, the authors identified the factors that serve as resources in generating positive telework outcomes, and the factors increasing job demands and reducing satisfaction with telework.

Details

International Journal of Manpower, vol. 40 no. 1
Type: Research Article
ISSN: 0143-7720

Keywords

Article
Publication date: 1 January 1991

Bradford W. Hesse and Charles E. Grantham

Whereas the Industrial Revolution attracted workers away from home‐based community settings to central locations, the current proliferation of personal computers and…

Abstract

Whereas the Industrial Revolution attracted workers away from home‐based community settings to central locations, the current proliferation of personal computers and asynchronous telecommunications technologies is reversing this trend. By networking employees from different geographical sites together, these technologies are producing “hybrid” organizational structures that permit their members to work within flexible schedules and in flexible places, even to the point of working at home. The result is the electronically distributed work community: a population of nonproximal coworkers who labor together electronically. This paper presents a springboard for conducting research on telework as it is understood within the context of that community. The paper begins with a brief history of telecommuting and describes its influence on the electronic community and organizational structures in general within the past two decades. The paper concludes by presenting implications for research on telework in the areas of privacy regulation, emergency preparedness, self‐efficacy, temporal aspects of employee behavior, communication patterns, and organizational effectiveness.

Details

Internet Research, vol. 1 no. 1
Type: Research Article
ISSN: 1066-2243

Article
Publication date: 7 November 2016

Martín Salazar Solís

Various investigations have shed light on the positive and negative effects of telework on the work-family conflict. These effects might be related to the conditions under…

1673

Abstract

Purpose

Various investigations have shed light on the positive and negative effects of telework on the work-family conflict. These effects might be related to the conditions under which telework is carried out. The purpose of this paper is to analyze the influence of six variables related to telework conditions on the work-family conflict, and the number of additional hours worked beyond normal office hours.

Design/methodology/approach

Multiple linear regression models are calculated with data collected from a sample of 142 teleworkers in public institutions to evaluate the effect of the above variables.

Findings

Results reveal that factors which affect work-family conflict include the space used for working at home, the presence of persons at home while someone is teleworking, the number of days of telework, the time a person has been teleworking, and the extent of responsibility a worker has outside of the work environment.

Originality/value

There is a need for research to determine the ideal conditions and situations for teleworking. This study is specifically intended to strengthen some previous findings in this area, and to provide new evidence.

Propósito

Las investigaciones han mostrado efectos positivos y negativos del teletrabajo sobre el conflicto trabajo-familia. Estos efectos podrían estar relacionados con las condiciones en las que lleva a cabo el teletrabajo. Por ello, el presente estudio analiza la influencia de seis variables relacionadas con las condiciones del teletrabajo, sobre el conflicto trabajo-familia y la cantidad de horas laboradas adicionales a la jornada.

Metodología

Para evaluar el efecto de esas variables se procesan modelos de regresión lineal múltiple con los datos obtenidos en una muestra de 142 teletrabajadores de instituciones públicas.

Hallazgos

Los resultados revelan que el espacio utilizado para trabajar en el hogar, la presencia de personas en el hogar mientras se teletrabaja, la cantidad de días de teletrabajo, el tiempo que lleva un sujeto teletrabajando y el grado de responsabilidad que tiene el trabajador fuera del ámbito laboral, influyen sobre el conflicto trabajo-familia.

Originalidad/valor

Hacen falta investigaciones que revelen las condiciones y situaciones idóneas para teletrabajar. Esta investigación precisamente refuerza algunos hallazgos encontrados en esa línea y brinda nuevas evidencias.

Details

Academia Revista Latinoamericana de Administración, vol. 29 no. 4
Type: Research Article
ISSN: 1012-8255

Keywords

Book part
Publication date: 10 June 2019

Anna Copeland Wheatley and Lillie M. Hibbler-Britt

The alphabet is running out of letters to tag new generations of young people who are entering the workforce. Gen Xers are now executive managers as Gen Ys settles into…

Abstract

The alphabet is running out of letters to tag new generations of young people who are entering the workforce. Gen Xers are now executive managers as Gen Ys settles into corporate careers. But what happens when Gen Z moves into the workplace? It seems oddly appropriate that these true digital natives will close out the alphabet because they are poised to reinvent the very nature of what we think of as work and business. Globalization and automation are both decisive factors in the creation of goods and services, often with less and less human oversight. At the same time, technology is creating a new, decentralized and digitized workforce that work more as free agents than company employees. This article will examine how companies can manage the transition of a workforce that is automated and can work from anywhere.

Details

Advances in the Technology of Managing People: Contemporary Issues in Business
Type: Book
ISBN: 978-1-78973-074-6

Article
Publication date: 1 September 1998

P.E.D. Love, A. Gunasekaran and H. Li

Process re‐engineering, a recently popularised phenomenon, has been advocated as a change management strategy that can be used to refocus organisational tasks into…

4429

Abstract

Process re‐engineering, a recently popularised phenomenon, has been advocated as a change management strategy that can be used to refocus organisational tasks into processes so that dramatic performance improvements in critical, contemporary measures of performance such as cost, quality service, and speed can be achieved. This paper suggests that before an organisation can re‐engineer its processes they must first be engineered. Inherent within the philosophy of total quality management (TQM) is the notion of being process oriented. This paper argues that a process should be engineered by utilising the philosophical foundations of TQM. Furthermore, both the technical and social inputs of a process must be designed simultaneously and be performed congruently. When engineered processes are no longer considered to be effective and efficient, and dramatic performance improvements are sought, then they should be re‐engineered, specifically encouraging breakthrough performance improvements and innovative ways of working and delivering products or services.

Details

International Journal of Operations & Production Management, vol. 18 no. 9/10
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 1 December 1998

P.E.D. Love and H. Li

As construction is a project‐orientated industry, it is suggested in this paper that traditional business process re‐engineering (BPR) will only improve…

1698

Abstract

As construction is a project‐orientated industry, it is suggested in this paper that traditional business process re‐engineering (BPR) will only improve intra‐organisational business processes, not the inter‐organisational normally used to procure construction facilities because of the degree of process incompatibility between participating organisations. The aim of this paper is to explain why traditional BPR is not considered to be an effective method for improving the performance of projects. The paper argues that an alternative to BPR is needed and suggests that construction process re‐engineering, founded on the “new production philosophy” should be used to initiate change at a project level. Models for re‐engineering processes in construction at a company and project level are presented and discussed.

Details

Business Process Management Journal, vol. 4 no. 4
Type: Research Article
ISSN: 1463-7154

Keywords

1 – 10 of 861