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Article
Publication date: 17 August 2015

Mike Dent and Majda Pahor

The purpose of this paper is to provide and explain the model that underlies most of the research reported within this special issue on “Patient involvement in health care across…

2002

Abstract

Purpose

The purpose of this paper is to provide and explain the model that underlies most of the research reported within this special issue on “Patient involvement in health care across Europe”.

Design/methodology/approach

This introduction provides a literature review and a conceptual framework for the understanding of patient involvement and its potential development within health care across Europe.

Findings

Patient involvement can be characterised in terms of three ideal types: voice, choice and co-production. Policies for developing user involvement in healthcare can have disempowering as well as empowering consequences. The pattern of dissemination of user involvement across Europe varies in form and content largely due to path dependency.

Research limitations/implications

The paper provides a template for future comparative research on user involvement in health care and one that could be extended to social care as well as other varieties of human services. This introduction and the special issue highlights the need for further comparative research in this area.

Originality/value

The paper presents a robust model for comparative research. The findings may well be useful not only to researchers but also to policy makers and analysts.

Details

Journal of Health Organization and Management, vol. 29 no. 5
Type: Research Article
ISSN: 1477-7266

Keywords

Article
Publication date: 17 August 2015

Matic Kavcic, Majda Pahor and Barbara Domajnko

– The purpose of this paper is to report on current developments in user involvement in healthcare in Slovenia and to explore the issue from the macro-, mezzo- and micro-levels.

Abstract

Purpose

The purpose of this paper is to report on current developments in user involvement in healthcare in Slovenia and to explore the issue from the macro-, mezzo- and micro-levels.

Design/methodology/approach

User involvement is first contextualised within history of the organisation of healthcare system, from its socialist past through to its post-transitional developments. Second, user involvement is tracked through an analysis of healthcare policies and legislation as well as at its institutional and organisational levels. Finally, user involvement practices are illustrated from the perspective of individual patients. A descriptive and exploratory case study design was employed, including a literature review, document analysis and qualitative thematic analysis of nine in-depth and four semi-structured interviews.

Findings

The findings reveal a complex and at times ambivalent picture in which user involvement is still not firmly embedded into the healthcare system, despite being generally accepted.

Originality/value

No systematic qualitative research of patient involvement in Slovenia has previously been published. This research will establish a basis for further investigations of the topic.

Details

Journal of Health Organization and Management, vol. 29 no. 5
Type: Research Article
ISSN: 1477-7266

Keywords

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